New build of DE posted, 22 June

We have posted a new build of Digital Editions, 1.0.0.467. This resolves the crash that was seen by some Windows users (primarily older P3 CPUs). To get the fixed build, please go to your Control Panel -> Add or Remove Programs and remove Digital Editions. Then go to
http://www.adobe.com/products/digitaleditions/
The button should now say Install Digital Editions. Go ahead and do that, agreeing to the prompts as they come. It should install and launch DE without problems. Please let us know that if this does not work for anyone who was seeing the crash previously.
Thanks,
Ric Wright
Adobe Systems

Ric,
Adobe DE is NOT installing and I am locked out of my ebooks.Some of these are textbooks and very important for me to access!
I even uninstalled the beta version, but the download link on your website simply refuses to open. I have recently upgraded to Vista from XP-pro. The beta was working fine after the upgrade. I have rebooted multiple times as well - doesn't work
My System:
Dell XPS M1210 Notebook
Vista business
Centrino Duo T7200 2.0GHz; 2GB RAM; nVIDIA GeForce Go GPU; 100GB HDD
I have Adobe Acrobat professional 8.1
Other people on this forum are facing the same problem. Any solutions?

Similar Messages

New build will not POST, powers on for 1-3 secs and then powers off

Specs:
MSI Big Bang-XPower LGA 1366 X58
i7-930 2.8GHz
Cooler master Intel Core i7 compatible V8 RR-UV8-XBU1-GP
Corsair Dominator-GT 12GB (6 x 2GB) DDR3 1866
XION Power Real XON-1100P14HE 1100W ATX 12v v2.2 / EPS 12V v2.91 / SSI 2.92 SLI Ready Power Supply
Crucial RealSSD C300 128GB Sata III
x2 EVGA 01G-P3-1465-AR GeFroce GTX 465 (Fermi) 1GB 256-bit GDDR5
(If I'm missing anything necessary please let me know, I think I got all of the important components.)
I put the entire build together and the first time I powered the system on it turned on and ran fine but had no POST (was powered on for about twenty seconds, no trouble). I was able to power it off holding the power button for 3 seconds. On a second and any subsequent tries to power the machine on it would run for 1-3 seconds and then immediately power off. I've combed the wiring several times for errors in putting it together but am confidant that is not the problem - from what I've read as long as the 8-pin connector (#2, not #3) and 24-pin connector are on I should at least be able to have continous power. Both of these are plugged in, the 8-pin using two four-pin connections. The #3 8-pin power connectors are not connected.
I've also tried using a separate power supply. I did *not* remove any components when I swapped power supplies, however I did unplug everything. I then plugged in only the 8-pin and 24-pin power connections and received the same problem.
When I get home I'm going to try remove everything and try the board+PSU+processor+1 stick of ram at a time on my tabletop, and I'll also try this configuration with the second power supply.
I was just wondering if there were any other possible solutions or cuplrits that I may have missed? I know resetting the CMOS is a common suggestion but I'm unsure how to do this - I'm a novice builder at best. If all of the above fails I'll try reseating the processor and reapplying the thermal paste/fan, but I'm relatively confidant I did both of those things correctly (I used a smal X of thermal paste on the processor, and I lined it up with the arrow pointing to the arrow on the mobo. If I end up reseating the processor I'll try the grain of rice method for the paste.)
All components are new fresh out of the box. Error code before the system shuts up is 68.
Thanks for any help!

Table top tests continued:
Reseated the processor. Made sure to check very closely that it was seated correctly the first time before pulling off and that there were no bent pins when I took it off - neither was the case. Upon power up I had the same problem.
I also had a friend bring in some different ram to test - Corsair XMS3 DDR3 1600. I know for sure I've seen this ram used successfully with this board. It demonstrates the same problem, after power up it turns off about 1-2 seconds later. When the ram is moved to the non-primary (blue slots) I get 3 post beeps.
So in summary - I've tried two separate power supplies (one that was new, another that is known to work in my old machine) two separate rams and reseating the processor as well as checking for bent pins. None of them resolved the problem.
Is there anything else I should try or does this conclude in a bad mobo?
If you need any additional specs on the stuff I've tested let me know. Thanks again for the help! Its much appreciated.

New Build, Won't POST, Debug code stays at 00

I just got done building a new MPOWER MAX with an I5-4670K. The build is a new power supply, motherboard, CPU, RAM. Video card I was using was in an old system and worked fine. 24 pin power, and the 2x 8 pin power supplies are all hooked up.
I have torn the PC back apart to where it's now just Motherboard, and CPU. No RAM, no Video card, no HDD's, no DVD drive. The system will not POST, and the Debug code never changes from 00. I have even pulled off all the front panel Power/LED/Speaker connectors.
I have also tried switching the BIOS toggle switch, and cleared BIOS from the back panel. I don't know where to go with this since it won't even give me a code of any kind.

Quote from: Sea Dog on 08-August-14, 02:31:23
Since the OP hasn't been back for half a year, maybe it is best for you to open a new thread listing all of your particulars of system components, etc..
Exactly, therefor: -- LOCKED --

MSI P7N Diamond - New PC Build - Need Help Posting

I just finished connecting my P7N Diamond out of the case and powered on my new build for the first time and saw BIOS version, HDD information, and the bad checksum message on the screen. I also saw the "Press DEL to enter BIOS" and the "F2 To Continue" messages.
Pressing the DEL key on the keyboard resulted in nothing happening at all. I soon realized that the keyboard wasn't responding and I had no num lock light at all after pressing the Num Lock key multiple times. I started with a generic, USB keyboard and then swapped keyboards to an older, still working one I had with a PS/2 connector.
Still no keyboard lights but magically it entered BIOS after I plugged it in the PS/2 socket and immediately asked if I wanted to exit BIOS without saving. Pressing the "Y" key did nothing. Pressing <ESC> did nothing. The keyboard seemed frozen.
I pressed the RESET button on the motherboard and this caused a re-boot but now with a black screen (no messages at all). I powered it down, removed the power cords and then pressed the "clear CMOS" button. Re-connected the power cords and powered it on; but still a black screen. Powered it down, removed the power cords and removed the battery for 1 minute (I even pressed the clear CMOS button again). Re-connected the power cords, powered it up and still have a black screen.
I know this is the place where all the experts hang out, so any help will be appreciated.

Just an update...
New build is working very well at this point.
I've set the voltage in BIOS to 2.1 for the memory and installed Vista Ultimate, updated it via Windows Update site, applied the memory patch. I've discovered that I have a bad stick of memory as no matter what slot I place this one stick of memory in, the PC fails to post, so I'm running with 3x1GB sticks. I've ordered new memory that should be here today; Corsair TWIN2X4096-6400C5DHX.
The only problem I've encountered thus far is with one of my NVIDIA RAID arrays in "Degraded" status (mirror broken). This happened after I had applied the latest MS patches and a re-boot. I didn't suspect a HDD failure because the drives are new and the status of each drive was displaying as HEALTHY. I did my research on this site and discovered the solution which was to delete one of the two drives (I chose the one with the least amount of data) from the array and then added it back into the same array. The re-build took about 2 hours (they are 400GB Segate drives) and now it's working as advertised. I suspect a software problem caused this as one of the two drives was showing that it had less data (used) than the other drive.
My next steps are to install the new memory, test it with memtest86+ and then begin the OC ritual.
Thanks again for your help, Jason and Aaron Yuri.

New build posted

A new build (NitroX preview #134) has been posted on the M7 site.
It includes many fixes, mainly:
-Tomcat 5.x support
-Struts tiles validation
-Better Struts modules support
M7 Support

So now we have better Struts modules support. If I look through the forum, I still see people are having trouble with modules. The BEA demos don't show applications with multiple modules.
What's the current status of this?

New Build 770-G45 won't post

Hi,
I doing a new build for a friend, I've built 4 systems to date but haven't had much trouble so I don't have much experience trouble shooting.
This is the issue so far, if I clear the CMOS when I boot up everything seems fine, the bios posts, I can enter setup, and everything seems to be recognized.
Once I save and re-boot I get the splash screen followed by a blinking cursor on a blank screen, in other words the bios won't post.
I'm wondering if I have a problem with my memory (see specs below), I've noticed the mainboard recognizes it as 1333, I read the sticky on memory, but I'm still not sure what to do here.
Thanks

Ram Model #F3-12800CL9D-4GBNQ
http://www.gskill.com/products.php?index=88
Looks like I should have researched this RAM more carefully, it looks like it only works for AMD 785 series and higher.
Do you guys agree?
Thanks

New Build a78m-35 wont boot/POST

Hello, I am hoping someone can help me out as I am not sure what else to try. Its a new build with the following components:
A78M-35 MB
AMD X4-760K CPU
CORSAIR CX 430
WD SATA 1TB drive
Radion Saphire GPU
I have hooked up everything like I have many times before and also re-read manual for sanity sake. I have unhooked and re-hooked everything as well, pulled MB out and re-inserted. Pulling out RAM does not offer any beeps but I am not sure if this board even has a board speaker to play beeps. Everything powers on just no output to screen and no beeps at all. Have tried just vga from integrated port with graphics card not installed as well as dvi from graphics card.
I am wondering if the bios version is not correct for this CPU? Is there a way i can tell? Is there anything else I can try?
Thank you very much in advance.

Quote from: badboy2k on 21-December-14, 03:27:25
Radeon R9-260X - 19A and a 450W psu minimum <-- you are below on the wattage by 20w
without the GPU you have no Graphics as the board has no graphics core and the board itself has non so you would have 0 output!
as for your PSU have you tried another one?
do you have another graphics card you could try on it?
No i do not have another graphics card or PSU to try on it.

BT Infinity for new build

Hi,
I've tried searching the forum but can't seem to find posts that are related to my situation.
Basically I'm moving into a new build. There isn't a phone line yet. The postcode checker doesn't think BT Infinity is available, so I can't order.
However, as advised by the FAQ at http://community.bt.com/t5/BT-Infinity/BT-Infinity-Availability-FAQs/td-p/181603, I checked on the wholesale checker www.btwholesale.com/adslchecker and it says it's all available. Any advice please?
Available ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date
Featured Products
WBC ADSL 2+
Up to 17
10 to 19.5
Available
ADSL Max
Up to 7.5
6.5 to 8
Available
WBC Fixed Rate
2
Available
Fixed Rate
2
Available
For all ADSL and WBC Fibre to the Cabinet (FTTC) services, the stable line rate will be determined during the first 10 days of service usage. Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 31-Jan-2014. The Stop Sale date for IPstream is from 31-Jan-2013; the Formal Retirement date for IPstream is from 31-Jan-2014.

this is the correct email address for the forum mods the other address stopped several years ago
http://bt.custhelp.com/app/contact_email/c/4951
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Phone line to new build home - still not resolved ...

Hi everyone
Having read a few posts on a similar subject, and being very patient, after yesterday's developments I felt I had to post.
Knowing we were due to move into our new build home I placed an order with BT on 7th June, appointment we were given was for 4th July. Moved into our new home, waited in all day on 4th July, no one showed up - so I called the "Order Management Team" and spent an hour trying to get some sense only to be told that the developers had not conformed to BT Openreach that all the work they needed to be done had been completed, and that there would be an update by evening of 12th July. I checked with developers and unsurprisingly they had confirmed to BT the day we moved in (28th June) that the work was complete. Phoned back to BT to tell them this and was then told that the update form Openreach was that the work to connect us would be completed on 17th July. Think you all know what happened next! Still no joy, only this time the reason given is still about the developer, even though they had previously confirmed that this was no longer an issue, so in the same call they then agreed the delay was due to cabling work that needed to be carried out, which would be done by 22nd July.....and lo and behold on 22nd we were back to the original excuse blaming the developer.
Then we get to the galling part. Our next door neighbours, the other part of the semi, who placed their order after we did, had been given yesterday as the date for their connection to take place. Returned home form work to find that both they, and their neighbours on the other side, who had gone with the Post Office for their line, although I understand they still need BT to do the work, have been connected, but we have not!! Rang up to enquire why and all I get is the robotic inflexible answer that the developer has not confirmed the work they need to do has been completed. Despite pointing out that this clearly was not the case as my neighbours have now been connected, the person on the other end of the line kept parroting the same answer. And to top it all I asked for a manager to call me back, was assured that they would do, and still nothing. I made a complaint almost 4 weeks ago but that seems to be absolutely pointless as it does not have any impact on the response you get. My partner decided to use the power of social media and tweeted about our situation and within 30 minutes she had a response from BT customer care, who said they would deal with the matter, but that has made no difference whatsoever, and they actually gave a totally different reason for the lengthy delay than I received the same day from the "help" line.
BT have a monopoly here and seem not to care at all about the poor customer service they provide as they know they have you over a barrel.
For a company that is supposed to be a world leader in telecommunications, they have a lot of work to do to communiacte effectively on a basic level with their customers.
Very frustrated by it all, and to round it off we have no mobile signal in our new home!

BT do not provide or maintain the external network. This is done by Openreach who work for all service providers. BT do not get any special treatment.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Problem with MSI 975x Platinum based new build

I am having what looks like a familiar issue with setting up a new build PC. Spec is as follows:
MSI 975x Platinum edition MOBO
Intel Core Duo 2 e6600 CPU
Western Digital Raptor 150GB S150 16mb 10000rpm SATA drive
Corsair Memory TWIN2X2048-6400 2x1GB 240-Pin DIMM XMS2-6400 CL5
SONY DVD-RW
The problem comes when trying to install Windows XP on the single SATA drive (I don't want a RAID array - mainly as I only have 1 hard drive!).
I press F6 as instructed to install the SATA drive - I have created a disk with the necessary driver files from the MSI website.
Based on other posts I have seen I have put all the files except "txtsetup.oem" in another folder on the floppy (either "\win_XP" or "\winXP"). However I still get the same error message:
"file \x32\jraid.sys caused an unexpected error (18) at line 2108 in d:\xpspl\base\boot\setup\oemdisk.c"
I am beginning to think I can't install XP to a SATA drive. Can anyone help with this? Is there an "official" driver floppy disk I can get from MSI in exactly the right format?
Alternatively is it worthwhile buying a small standard IDE drive and installing XP to that to get me going and then install the SATA drive once XP is going? Would it then be possible to shift XP onto the faster SATA drive?
Thanks

if you using 1 sata drive you dont set it up as a raid , in the sata options set it up as ide enhanced also in this mode no need for pressing f6 just make sure that the sata is set to 1st boot hdd , if you using 1 sata and 1 ide hdd and tring to isntall on the sata disconnect the ide hdd because it will mess with your drive letters in windows ... if you goin raid ( achi mode is only for sata 2 drives with NCQ = native command queing and your drives have to support this mode ) then in the sata drives portion set it to raid ( achi if your drives support it ) in the force part set it to force gen 1 ( for sata 1 drives ) force gen 2 ( for sata 2 drives ) then you will need to set up the raid config in the intel raid config ( its the next post screen telling you press CTRL+I ) set it up reboot reneter bios set hdd priority to intel raid 0 then intsall windows but press f6 ... yes i ran it 2 ways single sata drive and now raided 80's in raid 0 ( i dont have NCQ support yet )

NO LINE!!! NO HELP! NO DUCTING NEW BUILD HOUSE

So here goes . , my ongoing unlimited stress with bt
27 july ordered bt
closest visit? 23 august!!!!! WHAT A JOKE
wait till 23th bt was suppose to turn up between 1-6pm noone turned up noone called to say they wasnt turn up.
called them up for them to tell me there was a fault in my line? i dont even have a line connected!!!
they also tell me i didnt need someone to come out because the work inside the house was complete and all they had to do with flick a so called switch in the exchange! but yet they booked a appointment and it took them over 4 weeks for them to notice this even after i told them it was a new build with all new fitted bt installed inside and going outside the house into the ground!more wasted time and hassle!
got told it will be connected within 24 hours and i have to wait till 8pm on the friday before calling back , so i ask what time does call centre close friday , get told 10pm ok i said if not connected by 8.01 i will call back after being hung up on and sent to 3 different people i got that so come 8pm friday no connection no line so i call bt back ( ON A MOBILE!!) and what the heck there closed FALSE INFORMATION AGAIN
come saturday i call them again to be passed from pillow to post spending over 3 hours on the phone to them!!!!!
i eventually get through to a manager who tells me the builders need to confirm they have installed the ''' duct'''' so called outside the house. this one manager was the one i spoke to on friday who said he would call me on satursday at 11am. which he never called, in fact he never bothered to call untill come near on 5pm after being on hold and on the phone for over 3 half hours he come through from someone transfereing him as he was the manager on call that day, little to say he was very shocked to have caught me yet again!!!!, where he then went into what his job was and it wasnt stretching to deal with me or my issue as he is very busy! being the manager of not doin the jobs he says i assume!!!!
right so heres a problem i can solve our builders are still building new propertys close to mine so i contact them and approach and they confirm all the work is done, so i relay this back to bt who tell me the order is now goin through and will up and running within 24 hours.
so i then have to wait untill tuesday because of the bank holiday , yet again more calling more transfering here there and everywhere hours and hours pass on the phone
i get back in touch with another manager who tells me that the line will be connected as soon as he has contacted open reach to get someone to turn the line on! wooohoo i think where getting some where
NOOOOO i then recieve another call telling me open reach cant do any work on the line or any work without the builders contacting them , eve though i have already confirmed it with all of them
come friday 31st september i receive a call saying the builders have confirmed the work and the work will be carried out and i should be connected very soon,
no connection as of monday so i call for a update...
get through to another person who has took all my details but has no idea what is going on and just telling me they understand how im feeling!!!!. who then passes me from manager to manager then to faults, then to accounting then finally to contracts! the guy didnt know who i was why i was put through but got through to open reach who told them the line would be connected working via wednesday ...
wednesday comes and yet again there is no connection no line NOTHING,
i call back up yet again ON A MOBILE to find now that no work will be done no work has been done!
they have no idea who called me to tell me the builders had confirmed it and no idea about the line other than it will not be connected without confirmation from the builders on ducting..
the finall words for the call was that i had to wait another '''24 HOURS''' For an update on open reach connecting the line , his words was just 24 hours for us to get the update and i promise you we will know more
someone is suppose to be calling me back from never land that never calls so i wont hold my breath.
i have NEVER in all my life been messed about by any company as bad as bt has let me down, i cannot trust anything im being told as they keep saying then taking it back and changing it, all i get is im so sorry i understand or, well i dont know why they have told you that or i cant see that or anything like that!..
im at the end of my wit patience and sanity, please if someone can get my line connected please help because im at a right loss with no phone and appointments and calls i need to make
thank you

Hi misscheryl1987,
Did you get my email on the 14th?
When I spoke with the engineers' department originally, they confirmed that work would start on the 28/09 but may take up to Monday 01/10 for the line to activate, depending on the amount of work required.
At the moment I am unable to get more updates but I will chase up on Monday when the department I need to speak to is open again.
Stephanie
Stephanie
BTCare Community Manager
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What to expect from a new build I'm planning

I have a basic "opinion" or "guess" question, please.
I'm planning a new build at some point and have to make a decision on when to take the financial plunge. In a few months, funds will be better, but I can manage the cost now if the speed improvements will be worth it. Speed improvements mean time which means money.
I'm running a small business producing videos for ourselves for business presentations (marketing and fund-raising) using Premiere Pro, outputting to FLV and DVD.
My content is pretty simple: video footage (talking head) from a camcorder, with two more tracks for titles and Photoshop images, with dip-to-black transitions. Soon I'll have my video guru provide some 3D animations that will also be included.
Until now, I've been capturing my footage into an interlaced project where I cut the raw footage into usable pieces. Then, I output those pieces to AVI, which I then run through a routine in Virtual Dub with presets my guru provided me with to take care of noise reduction and deinterlacing. Then, I import that resultant AVI (or set of AVIs) to a progressive project where I finish my editing and add the additional tracks with the titles, images and transitions.
Then, I output that to AVI, and convert those AVIs to FLV and/or use Encore to create DVD images.
The main concern I have is the very long wait times when I output to AVI from Premiere, process with Virtual Dub, and output to DVD image from Encore. (Of course, reduction in any wait time adds up, too.)
So, I have to try to guess at what kind of time I'll save when doing those tasks (and across overall working time) once I build the new machine. That will help me decide on whether to build the new machine now or later, based on the financial criteria.
I currently own an HP workstation, but it will not support the new Fermie CUDA cards. I want to use a GTX-470 (or -480). This is the pivotal issue that requires I build a new machine. Until then, I’m not using the CS5 MPE-CUDA features. What I don't know is how much time it will really save me on those major time-consuming tasks when I do make the jump.
One important consideration may lie in the fact that, accoring to my video guru, one of the advantages of the way Premiere CS5 plays well together with the approved CUDA cards is that it does GPU-based deinterlacing. He's suggesting this should may save me the time of having to do it in Virtual Dub phase (I'm not sure what he suggests about the noise reduction -- I think he may have commented that it may no longer be unnecessary, though to me it has seemd to make a huge improvement).
(Note: I see there are still some bugs in CS5 that hamper the benefits for now. For instance, I've read that there's an issue with CS5 whereby it takes a long time to export to AVI, and that there's a compromise with DV on an external monitor, but I don't know that those are issues in my decision since the former is going to exist regardless of whether I do the new build and the latter probably doesn't even apply to me.)
Here are my two system configurations, the "before and after," that I want to compare or, rather, to please ask for some guesses about as to potential time savings. Maybe I should call them the "Current" and "New build."
CURRENT:
- HP z400 machine -- mid-tower (no room for cooling a Fermie card)
- CPU: Xeon quad-core 4-thread
- RAM: 8MB DDR2
- GPU: nVidia FX-580 (obviously won't support new benefits of CS5 the way the GTX-470/480 in the new build will)
- DRIVES: one HD for OS/apps, one HD for swap, and three HDs in a RAID-5 array for data
NEW BUILD:
- high-end full-tower case with plenty of cooling support
- MOBO: ASUS P6X58D
- CPU: i7 930 (maybe OCd a bit, or maybe 980x)
- RAM: 12GB DDR3 triple-channel
- GPU: nVidia GTX-470 (or maybe 480)
- DRIVES: either same as current system, or maybe going to five drives in a RAID-3 array for data
I'd be hugely grateful for any guesses as to how much time in the major encoding tasks (and in overall work time) the new build is likely to save me.
Thanks so much!
Jay

Bill Gehrke wrote:
Jay, I wonder about this statement of yours "I currently own an HP workstation, but it will not support the new Fermie CUDA cards". How did you come to that conclusion?
Hi Bill,
Well, I make that assertion after a huge amount of time lost trying to make it work.
(See my posts July 16 and July 18th in this thread for the longer version of my excursion: http://forums.adobe.com/message/2945538#2945538)
The GTX-470 calls for at least 550W of power, The HP z400 workstation comes with 475W and it's a proprietary power supply. It won't take a standard ATX PSU -- the screw holes won't line up and even its pin-out for the system power plug is custom.
Undaunted, I bought a Corsair HX750W power supply and placed it outside of the machine on the floor, and used it solely to power the GPU.
I put the GTX-470 in and left the case cover off while familiarizing myself with Windows 7 for a couple days, but when I came into the office the third say the machine was locked up and the GPU was scorching hot. All fans on all components seemed to be working fine.
(I also noticed that the onboard sound never installed and there was no sound, and that the Sound, video and game controllers section in Device Manager only had four instances of "NVIDIA High Definition Audio." HP tech support was at a loss. My video guru says those drivers are probably normal from the GTX-470 card, but nobody could explain why the mother board considered that a replacement for the onboard sound. We don't know if that was a sign of imperfect compatibility between the GPU and mother board, which seems feasible since I had already learned -- the hard way after days of work -- that the mother board was at least a little custom in that the PSU was custom even at the system plug.)
So, when I had come that mornign and found the machine locked and the GPU super hot, I expermimented by cooling the machine down with a huge 12" external fan, then rebooted. For the next fifteen hours I waited to see if it would again heat up and lock up (or was it "lock up then heat up"?) and put more load on it by playing an AVI in WMP full-screen a number of times. For those fifteen hours the system ran fine and GPU stayed somewhere between cool and only very moderately warm.
Nobody has had a reason why it had ended up with the machine locked and the GTX-470 resulted scorching hot.
Bad GPU? Insufficient cooling? (Which maybe caused the system board to lock down the machine... which caused it to keep the GPU going with insufficient fan power???) Incompatibility between the GPU and system board? (Which had caused it to lock up the GPU in "on" mode and thus get scorching hot?)
And the consensus among those who thought it was a cooling issue was "almost" unanimous in saying that just running it with the case cover on would not be enough to keep the GPU reliably below the necessary cooling threshold, especially since I hadn't even begun to put a real load on it (I hadn't even installed Premiere on the machine yet).
And, it seemed evident to me that trying to creatively pack the machine with fans and cooling was just not realistic. If it is, I'd like to know, since that would be a lot cheaper than building a $5,000 machine. Here's a picture of the machine with the GTX-470 in it: www.silver100.com/x/z400_GTX-470.JPG.
Of course, all the cooling in the world still wouldn't help if the problem was compatibility with the system board.
You'll notice I got no responses at that other thread when I asked what the "guess" was as to the cause. So, I figured that -- short of it being a bad GPU -- building a new machine was the only way to fix it if it was a cooling problem and the only way to fix it if it was a compatibility problem.
I'm sure anxious to hear your thoughts.
Thanks so much!
Jay

New build with MSI 970A-G45 won't load OS or live CD

Motherboard: MSI 970A-G45 AM3+ AMD 970
CPU: AMD Athlon II X3 455 Rana 3.3 Ghz Socket AM3
RAM: G.Skill Sniper Series 2x4GB DDR3 1866, Model F3-14900CL9D-8GBSR
Video Card (original): ASUS ENGTX550 TI DC/DI/1GD5 GeForce GTX 550 Ti
Video Card (operational): XFX 7600 GT
System HD: Runcore 64GB Sata II SSD
Optical Drive: LITE-ON SATA DVD-RW drive
I just finished building a new upgrade build into an existing case with an existing PSU and hard drives/optical drive. Originally the system wouldn't power on at all, which I traced to the new video card (something to do with grounding or an inadequate power supply maybe?), but in any case I got past that for the moment with my old video card. The system will power on and get to the BIOS screen. I can enter the BIOS and everything looks fine: all my drives are detected, the RAM is present, the CPU looks correct. However, when I go to actually load an operating system, it never loads. After the BIOS screen I just get a blank screen with a white blinking cursor in the upper-left corner, and this never goes away (I've tried leaving it for 10 minutes or more).
Originally I was trying to boot from the mentioned SSD which has both Ubuntu 11.04 and Windows 7 64-bit partitions installed with GRUB2 to load them. This didn't load, so I tried an Ubuntu 11.04 live CD in my DVD-ROM drive. That didn't work, so I tried the same CD in an external USB CD-ROM drive in case it was a problem with the SATA controller/connectors. Still the same behavior. So I tried a memtest86+ CD in both drives. Still the same behavior. For each of the tests after the first I explicitly opened the boot menu with F11 at the BIOS screen and selected the device I wanted to try.
At this point I've already tried exchanging the memory I had originally bought with the memory I listed above, since the old memory I realized after I bought it was labelled as "Intel i5/i7 compatible" and the new memory is on the MSI support list for this motherboard model. Any thoughts on where to go next? My next thought was to RMA the motherboard but I feel like I'm flying blind here. I've never see a new build get stuck at this point in the boot process.

OK posting from Ubuntu on my now-working build!!
So, after two weeks of messing around with the CPU, RAM, video card, etc., I finally have the thought that the one thing I haven't tried yet is the old SATA expansion PCI card that I put in early on at the bottom of the motherboard underneath the video card (out of direct sight, out of mind apparently), for when I try to connect all 7 of my SATA devices. I tried pulling that out - presto, it boots. Retried a couple of times for proof, keeps booting correctly. It can even load memtest86+ off a CD. Put the PCI card back in - still boots. Reconnected the sata drive - no boot. Remembered that this particular PCI card has two SATA ports and one is for RAID of some kind, tried the other port - now it boots. The drive connected to the card is also detected by the OS.
In conclusion, it was something entirely different from what I was working on, as it usually is.
I'm going to get to work connecting everything back up, getting the new video card working, etc. I suspect I'll be back at least to read when I try to get my memory working at 1866 (different forum I know). Thanks to those who responded for the pointers.

Is BT Infinity Available to New Builds ...

Hi,
I know there are several posts about this, but 1 more wont hurt.
I previously had BT Infinity, and frankly, loved it. I had the full 40 down 10 up and couldn't rate the service high enough. Perfect.
I moved house a couple of months ago, to a new build - im connected to the Wantage exchange. Big Yay, its infinity enabled! A friend of mine lives just across the road, in one of the pre-existing houses and he has Infinity - I thought I would join up again after my awesome experience before!
However, it seems that I cannot get Infinity - for reasons I cannot yet fathom. The postcode checker states that its available in my area - I know this is not so reliable. I have also checked with my phone number which states that it is not. Strange.
I had a chat with a few of the neighbours .. Also on the new build development ... in fact 2 doors away, and they are having Infinity installed ....
So my question is ... What's wrong with me ... Do BT not like me anymore? Or, as I suspect is more likely, is there an error in the data somewhere and I have simply been omitted ... We were one of the last houses to be built so its entirely possible.
In case the mods take pitty on me, I have PM my details. It would also be useful if you could let me know which Cabinet im on, there are 2 close by, both of which are the Infinity cabinets (Seem Like new installs as there are no older ones).
Thanks
Roebuck

Just thought I would update this thread for the mods.
I have had a phone line problem this week and have duly had an engineer out. All went well Phone is fixed - Even turned up on time!!
Whilst he was here I cheekily asked about Infinity, which he stated should be no issue, as I practically live on the exchange in terms of cable length, and im connected to CAB 26, which is fibre enabled and right on the exchange.
He did also state that the postcode in which I live does not exist on the BT and Openreach system - Odd, its been registered with Royal Mail for 3 months - new Sat Navs can find it ...
Anyway, I will wait for the update from you guys, please bear the above in mind if you are checking any databases, I suspect they are incorrect.
Thanks
Roebuck

New build flat with FTTP preinstalled, can't get i...

We recently moved in to a new build flat, and had BT Infinity broadband and a landline in our previous flat. To be fair, once it had been installed in the previous property, the service was absolutely fine, fast, etc., and almost entirely without interruption. We called to arrange for our services to be moved to the new property, and an order was created.
After moving in to the new flat, we discovered that an FTTP terminal had been preinstalled in all flats throughout the development (but we didn't really know what this was). We checked up on the order on MyBT, and it seemed the order to move had disappeared, although our old services had been stopped and the cancellation order completed.
From this point onward, we've been going through what seems to be the common unpleasant cycle of frustration.........trying the automated "help" line (it hanging up, returning to the beginning menu, etc.), unhelpful call centre interactions, not receiving return calls as promised/scheduled, etc.. Everyone we spoke with was perfectly nice, but provided no real information.
During these interactions, I repeatedly mentioned the preinstalled FTTP and offered to give them the serial number, etc. but whoever I was speaking with didn't seem interested. Apparently, our order was being dealt with by some sort of special engineering department, but we've never spoken with anyone in that department. I was given a new VOL number, but that number isn't recognized. After numerous phone calls, I was told to contact the FTTP sales department at 08005874787, which I did yesterday, and spoke with someone who was (by some distance) the most helpful and informative of anyone I had spoken with previously. It might be obvious to some (but wasn't to us), but if you have FTTP in your home, call this number rather than wasting time with any other phone numbers, etc. (at least based on our experience) as communication between different BT departments seems poor at best.
The current situation, as I understand it, is that the BT engineering department does not have an updated database that recognizes our newly built development's postcode, address, etc., and therefore the service cannot be activated (and this had resulted in a cycle of orders and cancellations). We haven't been given a timeline for when this database update will happen (although from what I gather this could take anywhere from a week to months). Virgin broadband has been activated without delay for many people in the development, but as we were with BT previously, we had hoped to just move our services. There are hundreds of properties in the development, so BT is presumably precluding new or continuing business due to what seems a simple clerical/administrative/database issue - and Virgin clearly haven't had any problems.
Apologies for longwindedness and any technical ignorance, but I thought this may be informative for others in a similar position.
Some questions we have, if anyone has any feedback, it would be greatly appreciated..............
- Because we have no idea of when the service may be activated, can we cancel our BT services without penalty (as they are currently unable to provide them and we are not under contract, unless the 'attempted' but thus far failed move means we are under a new contract again)? In which case, we would simply switch to Virgin.
- When transferring the services, we were also charged 65 pounds to move our landline, which we were told would be returned when our broadband was activated - are we entitled to a refund for this as well?
- If we cancel, but need to give a certain period of notice (for example 30 days - I have no idea), but the services are still not activated during this period, would we be reimbursed?

Since posting my original message, no progress has been made. It has all been extremely disappointing, and nothing has changed whatsoever. I have had to continue to call BT repeatedly, and it appeared as though an order was eventually created (previous ones had repeatedly failed and been cancelled). An engineer visit was arranged for today. The engineer was on time, friendly, and helpful, tested all of the equipment, cabling, etc. and said it was fine, contacted his support team, and was told that they were aware of a problem. The problem, as told to me, was that a PTO (precision testing officer) has to go to the exchange and make sure the building is connected properly. Why was an engineer sent, wasting his time and my time (with no apparent hope of success), when they knew what the problem was? No schedule for when/if this will happen was given. So ultimately, absolutely nothing has been accomplished in about two months (from when I first contacted BT to move our services). I tried calling the order tracking number at 01325561339, and was hung up on while in the queue, so I have no idea what the status of everything is.
It is abundantly clear to me now that the communication between different departments within BT is virtually non-existent - fairly ironic for a telecommunications company. I've had to try and piece together what the problem is from talking to various people through this forum, phone calls, the engineer, etc. - surely not my job as a customer? There are so many examples of poor communication within BT, and it is exhaustingly frustrating. For example:
- all flats in our building have the same preinstalled fibre-optic terminal (and therefore could be serviced by the same person), but multiple BT engineers visited multiple flats around the same time - why is this not coordinated? Surely multiple appointments could be attended by the same engineer. With such inefficiency, it is no surprise that appointments are only available weeks away.
- Despite the fact that we are waiting for our services to be activated and currently have no services at all, I have been called by the BT sales team, asking if I would like to sign up (to which I responded that I'VE BEEN TRYING!!....although I never actually left BT as this all started as a home move), and I was also billed for two months of service (only noticed when checking my bank statement - my bills do not appear on MyBT). This indicates to me that there is no communication between the sales, billing, and customer service/order team at all. After yet another phone call to BT, they refunded the charges, but this clearly should not be necessary.
BT can have all the call centers they want (and everyone I have ever spoken with has been perfectly nice), but if the staff have no information and no power to actually accomplish anything, it is all a waste of money and effort. In the interest of fairness, when I have had BT services working, I have had no problem, but all I have attempted to do is have services moved from one home to another (with everything preinstalled - no physical work has been done or needed during this delay). If BT cannot accomplish what should be a routine and straightforward task (in the middle of London), then they are failing miserably as a company. When people laugh, roll their eyes, etc. when the name of your company is mentioned, you're probably not performing very well (it doesn't help when you spend billions on premier league rights while continuing to provide appalling customer service).
At this point I don't even know who to contact so I'm posting here out of frustration. Ugh.

New build of DE posted, 22 June

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