New cartridge of Black ink not printing and new cartridges of colored inks very light

Just installed all new cartridges and ran an alignment page.  The colors are very light and no black ink printed at all.  Before installing the new ink the printer would not actually print anything even though the status showed the document as "printing".  The color ink lights had been blinking so I changed all three of them, still could not get the printer to print anything. I unplugged the printer and my computer and after booting everything back up a Word document would only produce a blank page so I thought the black ink needed to be replaced as well.  After installing everything I ran the alignment page which shows very light colors and no black. What should I do next?  The cartidges are authentic HP 920 XL Black, 920 Cyan, 920 Magenta, and 920 Yellow bought in a Combo-pack from Staples.

The troubleshooting steps in the document here may help resolve black not printing on your Officejet 6000 printer.  Do the steps in order.  Before considering Solution 8 - Replace the Printhead you might try soaking the printhead as described in the post here. 

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