New Customer From DD to Paper bill?
Hi,
Within the hour iv just signed up to BT. However I initially wanted to pay by DD, so i set that up. However, after confirming i realised Iv just set up a new Bank account, and still waiting for account details. However i think by the time my BT bill is ready to be taken, i will have my new account details and my wages will be paid into that. So please could someone tell me how to reset billing back up so Im receiving paper bills for the time being? I just don't want to incur any Bt/bank charges.
Many thanks
Cat
Hi Cath27,
Thanks for posting. I can take a look at this for you. Drop me an email with your account details and a link to this post for reference. You'll find my address in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
Similar Messages
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Add a customer to my account & paper billing
Hi guys,
Having just bought our first home, my partner and I don't have a lot of identification for our current address. Any post from BT will be in my name, I was wondering if we could add his name to the account as a joint bill payer, so that any bills are in both our names.
Also, I don't remember opting for paperless billing but I guess I did, as that is what an email tells me. Again, wanting to have a paper trail proving we live in our property, it would be helpful to opt out of paperless billing.
I have searched around the accounts pages and can find no options for either.
Thanks,
KHi
I am sorry to see you are having problems
I suggest you contact live chat at this link they should be able to help you
http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
New customer - can't set up new email!
I'm a new customer from today and have successfully set up everything, except for an email address.
The set up process took me to the 'My Extras' part of 'My BT' where I went through the actions of choosing my email address and password. Everything seemed to go fine, but the system still doesn't recognise the email address 4 hours later. Should it take this long?
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
New Customer - Billing Issues from the Beginning
I just bought a new home for the first time and I decided to go with Verizon to try them out.
I set everything up so it would be ready for me in September when I closed.
Even though I took the TV off of my bundle (funds changed and I couldn't afford it) before it even got set up (DirecTV was quick to refund the charge, even though they didn't want me to leave), I was fine.
Even though I was told while on Vacation before the closing that Verizon High Speed Internet wasn't available in my area (Even though I had specifically asked the online agent I talked to whether it was available in my area since no one else around here seemed to think it was), you know, it was still fine.
I didn't need the TV and I could get the internet elsewhere, but I still needed a land line and Verizon was the most economical price for home phone around here.
Everything was fine with just the land line.
But then, I never recieved a bill. I thought, well maybe when I paid for the overall bundle (I had been charged, and refunded for the TV service), that took care of September. So I didn't worry about it.
October rolls around, still no bill. My parents at my old address didn't recieve a bill for me either, SO I thought "well maybe they wait until the end of the month just in case I make long distance calls when I don't have long distance coverage or something."
So all my bills start coming in November and still nothing. I couldn't even log onto My Verizon to see if I had been missing a bill because I never RECIEVED a bill, so I never had my ACCOUNT number which was required to log IN because I had "made changes" to my account.
So I finally called Verizon up yesterday and found out I was late in payments and owed $109.42 due by December. Okay, fine. I didn't look into the missing bills and I know I was late, so I have no problem paying this payment.
I actually got the bill in the mail today, forwarded by the post office to my new address, even though when I asked for them to send my bill out again, I asked that they send it to the NEW address. However, I can't pay it online. When I log into My Verizon (now that I FINALLY have my account number) it says "You have a payment due" on the right side of the screen and it shows me the charges for the month of November, but
a) when I click on "make payment" it tells me I don't have a bill at all, so no payment is necessary and I can't actually click on the field to make a payment anyway. It literally will not let me make a payment. It says I have no bill.
b) I want to see the charges from the previous two bills but I can't. I want to know how much the late fees were because even for three months plus late charges, I cannot fathom how my bill is at $109.42 when I only have Regional Essentials with Voice Mail.
So I don't want to be late on another bill, but I don't want to blindly pay for the last three months without knowing exactly what I'm paying for, but I can't pay online, I can't see previous statements. So I can either pay over the phone (for a FEE) or I can mail in a check and HOPE I can look at the charges later.
Needless to say I'm not very impressed with Verizon so far.
Solved!
Go to Solution.I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
decafgrandmom wrote:
I'm in the process of copying 4 innacurate bills, e-mails from Verizon & supporting documentation to forward to the FTC, FCC, and anyone else I can think of to expose Verizon's shoddy billing practices. Efforts to resolve the matter have been unsuccessful, I'm sick of calling every month, and receiving the next bill with unresolved issues. Last call to Verizon the CSR was so confused that she couldn't itemize the disputed amount...it's a disgrace. I was however cautioned to pay the disputed amount or I would have to deal with collections - BRING IT!!! As soon as I can find an attractive bundle with COMCAST I'll cancel Verizon - it's the worst decision I' every made. -
How to add a new custom paper size? I am using a HP Deskjet 1000 J 110a printer.
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Can you please help me with this problem immediately? Reply soon...Hi RajeshPujara,
Please refer the link below to know the paper size supported by this printer.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02231304&tmp_task=prodinfoCategory&cc=us&dlc=en...
May I know the size of paper you are trying to print.
Although I am an HP employee, I am speaking for myself and not for HP.
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Copy settings/customizing from a company to a new one.
Hi,
is it possible create a new company from another one that already exists in the system, loading all configurations of all modules? We need to create a new company code exactly equal to another one that already exists with the same configuration/customizing and organizational structure for all modules configured.
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Edited by: Carlos Augusto Matuck on Jun 4, 2009 8:30 PMHi
Please check
[SAP FI FAQ |http://www.sap-img.com/financial/fi-faq.htm]
[WiKi ERP Financials |https://www.sdn.sap.com/irj/scn/wiki?path=/display/erpfi/letter%2bof%2bcredit%2b(FI)]
[Fi Configuration Hints and Tips |http://www.sap-basis-abap.com/sapfi.htm]
I would suggest you to chek your query with this [FI Forum|SAP ERP Financials;
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HELP!!! I bought two new phones from Verizon stores for Christmas presents and can't activate either one. When I try to go on-line I get a message that the activations can't be processed.
When I try to call, I get a message that they have Activation support for today but long hold times (understandable) and the automated system keeps hanging up on me (not understandable).
Any hints on how to talk to someone and get these working today?massive frustration that the phone process kept hanging up on me. finally got to chat with a customer service person (not sure how because I could never find a chat option on-line). Kari was GREAT; stayed with me and fixed what ever needed to be fixed.
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I added a new custom resource in FIM portal. I added 5 attributes to it. FIMMA refresh schema is not reading the new schema. It says schema is uptodate. I tried IIS reset and even all server restarts. What am I mising?
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I'm eligible to upgrade my current iPhone at a discount. I do want to stay with Verizon. Can I buy the new iPhone from any retailer or must I buy it through Verizon only ?
Congrats on your upcoming upgrade yvon1012. This phone is awesome. You can buy it from any retailer and connect it to your Verizon account. Make sure this phone is compatible with our network. If you are eligible for a discount, you can purchase your new phone for a low amount via my verizon online http://bit.ly/xB4iTc .
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Recommendations from a new customer
Hello,
Im a new customer to Apple software, in this case - the iPhone 4.
I purchased mine on its release date (24/6/2010) and have loved it ever since, however - Im either missing how to do something or some features arnt acturally on the system. If the features I make note of are on the phone then please tell me how to do it - Id love to know!
Anyhow, here is a short list of my recommended features for the next update.
-- Bluetooth photo and video sending, like other phones have been doing for years.
-- Being able to send mass sms messages, currently I can only send to 2 contacts at a time?
-- Mark contacts (mark [x] amount of contacts then options like other phones eg. send sms)
They are 3 things that I picked up on instantly. I've forgot the others so they cant be that important, but if I remember them then Ill be sure to post!
Like I said above, if Im able to do these things then please - someone give me a little tutorial please, afterall - new to iPhones and Apple gear.
CheersWelcome. Post your iPhone suggestions here... http://www.apple.com/feedback/iphone.html
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Last year, without my asking for it, Verizon stopped sending me paper bills in the mail and starting sending them by email. I called and they started sending paper bills again. Now I have not received a bill from Verizon since January but (unlike before) I am also not getting an email indicating the the bill is ready online. Getting the paper bill in the mail is my trigger to pay it so last month's bill was missed and I was unaware until I get a phone call the other day threatening to cut off my phone service. Of course, I sent in a check for the full amount due immediately minus the $5 late fee which I do not feel I owe them.
Why is this such a problem with Verizon? I have been a loyal customer for 15 years now and paid very single bill on time (with the exception of the last one) but I am seriously considering changing carriers if they cannot get their act together on billing.I could not fathom why you are not receiving any invoices now.
I know that paperless invoices have been around a long time, but the account holder has to request it.
A few years ago those who had paper also had call details etc. but they sent out a notice that it was not going to be olffered to new customers. I still get call details with paper billing even though I many times look at my bill on line which has all details listed the same way as my paper bill.
you can print them out etc. but I like filing away the hard copies and yes I pay my bill on line.
Are you sure there is no invoices on line? I receive an email each month telling me my bill is ready to view and pay but I still get paper billing. maybe your email was omitted from their system, maybe its spam block, look into that possibility.
Go into a verizon wireless company store and have them enter your information for paper billing they will take care of it for you. -
I am planning to upgrade from Bt Broadband, to Bt Infinity however only paper free billing is available, i did some research and found that by calling 0800 800 150 I can ask for paper billing.
Can someone guarantee that after I upgrade to Infinity(+ new 18 month contract) with its paper free billing, i will be able to call that number and switch back to paper billing? Or will they say something like "Sorry when you signed the contract it was only for Paper free bills, you cannot switch to paper bills again."
Sorry if this is a silly question, but due to my circumstances Paper Bills are my ONLY option and I just want to make sure.
Thank you in advance!geo1986 wrote:
You can have paper bills, but they are being charged for now if you have broadband and will cost you £1.50 a month.
I used to get a discount for having only paper free billing (about £3.50pm iirc), then they did away with that discount.
So rather than me spending my money on printing out my bill, I then requested a paper bill (with my paper free bill) and currently have both.
Now they're going to charge for a computer to stick 2/3/4 pieces of paper in an automated envelope sealer and have it sent by royal mail - be interesting to find out the actual true cost for this process per customer per month. Can't see it being anywhere near the £1.50 they plan on charging, but I could be wrong......
-+-No longer a forum member-+- -
How to Created custom report for Ship not Billed (SD/FI)?
Hi all,
I am anticipating to write some abap reports..Here is one of them..
Anyone can help me with writing a Report , how to do 'Custom Report for shipped not Billed(SD/FI)' ..But since I am new to Abap , if you wish to reply, please use a little more detail and simple explanation, step by step so I can understand what is the idea, how it can be acheived...what kind of report should be used , techniques, tables etc...:)
Appreciate your help!
Regards,
BobyHi Boby,
You need to create custom transaction to achive these results.
you will have selection-screen ,it would be :
Date : Here date would be mandatory - Ranges Option
Customer - Optional field - Ranges
Order # Sales Order (Optional) Ranges
Invoice # - Invoice # (Optional) Ranges
You will get the data based on ur selection-screen criteria ...
First you will have customer order details from diffrent table
VBAK,
VBAP,
LIKP
LIPS
VBRK,
VBRP
KNA1,
VBFA Tables ( See the my sample program )
Output would be :
Customer # Custome Name Order # Delivery # Invoice # Netpr, Netquantity ,
Check the condition whether invoice table has VBRK-RFBSK = ''.
See the my sample program : This is sales report by monthly..
REPORT ZFDSALES_REPORT no standard page heading
message-id zwave.
Data Declaration Part
TYPE-POOLS
type-pools : slis.
Tables
tables : VBAK,
VBAP.
Internal table for VBAK Table
data : begin of i_vbak occurs 0,
vbeln like vbak-vbeln,
bstnk like vbak-bstnk,
vdatu like vbak-vdatu,
end of i_vbak.
Internal table for VBAP and MATNR
data : begin of i_vbap occurs 0,
vbeln like vbap-vbeln,
matnr like vbap-matnr,
kdmat like vbap-kdmat,
kwmeng like vbap-kwmeng,
netpr like vbap-netpr,
maktx like makt-maktx,
end of i_vbap.
Internal tables
data : begin of i_sales occurs 0,
vdatu like vbak-vdatu,
bstnk like vbak-bstnk,
matnr like vbap-matnr,
maktx like makt-maktx,
kdmat like vbap-kdmat,
kwmeng like vbap-kwmeng,
netpr like vbap-netpr,
end of i_sales.
Variable for ALV
data : v_repid like sy-repid,
gt_fieldcat type slis_t_fieldcat_alv.
Selection-screen
selection-screen : begin of block blk with frame title text-001.
select-options : s_vbeln for vbak-vbeln,
s_erdat for vbak-erdat,
s_ernam for vbak-ernam,
s_vdatu for vbak-vdatu obligatory,
s_BSTNK for vbak-BSTNK,
s_KUNNR for vbak-kunnr,
s_matnr for vbap-matnr,
s_KDMAT for vbap-KDMAT.
selection-screen : end of block blk.
Initilization
initialization.
v_repid = sy-repid.
S T A R T - O F - S E L E C T I O N ****************
start-of-selection.
Get the data from VBAK and VBAP Tables
perform get_vbak_vbap.
E N D - O F - S E L E C T I O N *****************
end-of-selection.
Display the data
perform dispolay_data.
*& Form get_vbak_vbap
Get the data from VBAK and VBAP Table
FORM get_vbak_vbap.
Get the data from VBAK Table
select vbeln bstnk vdatu from vbak into table i_vbak
where vbeln in s_vbeln
and bstnk in s_bstnk
and vdatu in s_vdatu
and kunnr in s_kunnr
and erdat in s_erdat
and ernam in s_ernam.
if sy-subrc ne 0.
message e000(zwave) with 'No data found for given selection'.
endif.
Get the data from VBAP Table
select avbeln amatnr akdmat akwmeng a~netpr
b~maktx into table i_vbap
from vbap as a inner join makt as b on bmatnr = amatnr
for all entries in i_vbak
where a~vbeln in s_vbeln
and a~kdmat in s_kdmat
and a~abgru = space
and a~matnr in s_matnr
and a~matnr ne '000000000000009999'
and a~matnr ne '000000000000004444'
and a~matnr ne '000000000000008888'
and a~matnr ne '000000000000001111'
and a~werks = '1000'
and b~spras = 'E'
and a~vbeln = i_vbak-vbeln.
if sy-subrc ne 0.
message e000(zwave) with 'No data found for given selection'.
endif.
sort i_vbak by vbeln.
sort i_vbap by vbeln matnr.
loop at i_vbap.
read table i_vbak with key vbeln = i_vbap-vbeln
binary search.
if sy-subrc eq 0.
i_sales-bstnk = i_vbak-bstnk.
i_sales-vdatu = i_vbak-vdatu.
i_sales-matnr = i_vbap-matnr.
i_sales-kdmat = i_vbap-kdmat.
i_sales-maktx = i_vbap-maktx.
i_sales-netpr = i_vbap-netpr.
i_sales-kwmeng = i_vbap-kwmeng.
append i_sales.
else.
continue.
endif.
clear : i_sales,
i_vbap,
i_vbak.
endloop.
sort i_sales by vdatu bstnk matnr.
refresh : i_vbap,
i_vbak.
ENDFORM. " get_vbak_vbap
*& Form dispolay_data
Display the data
FORM dispolay_data.
Fill the Fiedlcat
PERFORM fieldcat_init using gt_fieldcat[].
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
EXPORTING
I_INTERFACE_CHECK = ' '
I_BYPASSING_BUFFER =
I_BUFFER_ACTIVE = ' '
I_CALLBACK_PROGRAM = v_repid
I_CALLBACK_PF_STATUS_SET = ' '
I_CALLBACK_USER_COMMAND = ' '
I_CALLBACK_TOP_OF_PAGE = ' '
I_CALLBACK_HTML_TOP_OF_PAGE = ' '
I_CALLBACK_HTML_END_OF_LIST = ' '
I_STRUCTURE_NAME =
I_BACKGROUND_ID = ' '
I_GRID_TITLE =
I_GRID_SETTINGS =
IS_LAYOUT =
IT_FIELDCAT = gt_fieldcat[]
IT_EXCLUDING =
IT_SPECIAL_GROUPS =
IT_SORT =
IT_FILTER =
IS_SEL_HIDE =
I_DEFAULT = 'X'
I_SAVE = ' '
IS_VARIANT =
IT_EVENTS =
IT_EVENT_EXIT =
IS_PRINT =
IS_REPREP_ID =
I_SCREEN_START_COLUMN = 0
I_SCREEN_START_LINE = 0
I_SCREEN_END_COLUMN = 0
I_SCREEN_END_LINE = 0
IT_ALV_GRAPHICS =
IT_ADD_FIELDCAT =
IT_HYPERLINK =
I_HTML_HEIGHT_TOP =
I_HTML_HEIGHT_END =
IT_EXCEPT_QINFO =
IMPORTING
E_EXIT_CAUSED_BY_CALLER =
ES_EXIT_CAUSED_BY_USER =
TABLES
T_OUTTAB = i_sales
EXCEPTIONS
PROGRAM_ERROR = 1
OTHERS = 2
ENDFORM. " dispolay_data
*& Form fieldcat_init
text
-->P_GT_FIELDCAT[] text
FORM fieldcat_init USING e01_lt_fieldcat type slis_t_fieldcat_alv.
DATA: LS_FIELDCAT TYPE SLIS_FIELDCAT_ALV.
Delivery Date
CLEAR LS_FIELDCAT.
LS_FIELDCAT-FIELDNAME = 'VDATU'.
LS_FIELDCAT-OUTPUTLEN = 12.
LS_FIELDCAT-TABNAME = 'I_SALES'.
ls_fieldcat-seltext_L = 'Delivery Date'.
APPEND LS_FIELDCAT TO E01_LT_FIELDCAT.
Purchase Order #Material Description
CLEAR LS_FIELDCAT.
LS_FIELDCAT-FIELDNAME = 'BSTNK'.
LS_FIELDCAT-OUTPUTLEN = 25.
LS_FIELDCAT-TABNAME = 'I_SALES'.
ls_fieldcat-seltext_L = 'Purchase Order #'.
APPEND LS_FIELDCAT TO E01_LT_FIELDCAT.
Material
CLEAR LS_FIELDCAT.
LS_FIELDCAT-REF_FIELDNAME = 'MATNR'.
LS_FIELDCAT-REF_TABNAME = 'MARA'.
LS_FIELDCAT-FIELDNAME = 'MATNR'.
LS_FIELDCAT-TABNAME = 'I_SALES'.
ls_fieldcat-seltext_L = 'Material #'.
ls_fieldcat-seltext_M = 'Material #'.
ls_fieldcat-seltext_S = 'Material #'.
APPEND LS_FIELDCAT TO E01_LT_FIELDCAT.
Material Description
CLEAR LS_FIELDCAT.
LS_FIELDCAT-FIELDNAME = 'MAKTX'.
LS_FIELDCAT-OUTPUTLEN = 40.
LS_FIELDCAT-TABNAME = 'I_SALES'.
ls_fieldcat-seltext_L = 'Material Description'.
APPEND LS_FIELDCAT TO E01_LT_FIELDCAT.
Customer Material #
CLEAR LS_FIELDCAT.
LS_FIELDCAT-FIELDNAME = 'KDMAT'.
LS_FIELDCAT-OUTPUTLEN = 35.
LS_FIELDCAT-TABNAME = 'I_SALES'.
ls_fieldcat-seltext_L = 'Customer material no.'.
APPEND LS_FIELDCAT TO E01_LT_FIELDCAT.
Quantity
CLEAR LS_FIELDCAT.
LS_FIELDCAT-FIELDNAME = 'KWMENG'.
LS_FIELDCAT-OUTPUTLEN = 15.
LS_FIELDCAT-TABNAME = 'I_SALES'.
ls_fieldcat-seltext_L = 'Quantity'.
APPEND LS_FIELDCAT TO E01_LT_FIELDCAT.
Net Price
CLEAR LS_FIELDCAT.
LS_FIELDCAT-FIELDNAME = 'NETPR'.
LS_FIELDCAT-OUTPUTLEN = 15.
LS_FIELDCAT-TABNAME = 'I_SALES'.
ls_fieldcat-seltext_L = 'Net Price'.
APPEND LS_FIELDCAT TO E01_LT_FIELDCAT.
ENDFORM. " fieldcat_init
Reward Points if it is helpful
Thanks
Seshu -
Branched from Former customer's access to online bill pay blocked - no way to pay last bill - Brilliant Verizon!
It is a brilliant move on Verizon's part - brilliant if the never want a customer to return. I've been a loyal customer for many years, but when I switched, not only was the guy I had given lots of sales over the years to in the mall a jerk to me when I asked for my account number, but when I tried to get a copy of my disconnected bill, it won't let you access it. Yes, you can, if you can find your flipping account number, pay your disconnected bill online. However, you will never find a copy of your bill. Why? Verizon wants to punish leaving customers so they can't get their ETF's paid by another company. This reminds me of the horrible AT&T days where they got so big they started treating everybody like crap. Blockbuster did the same thing. It will come back to haunt Verizon as everybody I know is fleeing their service. I give them credit, their phone service is superior in quality, but I will never go back because of the way I've been treated as I try to leave for a better deal since I am having financial difficulties this year. I might would have come back but not now. On top of that, they have a trick where they won't port out one number of the set you are trying to port. When you finally get through on the line to get it shut off, they tell you they can't turn it off until the next billing cycle. So though I shut off all the phones but one - one week into the billing cycle, I got charged for ALL 5 phones for the entire month. This because they insisted they couldn't shut off that final $20 per month phone. After three dropped calls that took me 20 minutes each to get through to a live person, they then told me they could have shut it off and their employee told me wrong. They said they'd send it for "Review" after which - you guessed it - I'm supposed to "Call back" - an act of God and congress and taking a day off work so I can keep trying and keep sitting on hold forever later.... I'll let you know what happens. I'm telling everyone I know, like I did with AT&T to NEVER do business with them. They used to be great, until they got big. So if anybody finds some way to get their final bill, I'd love to know because I've spent hours on the phone and online trying.
Message was edited by: Admin ModeratorDid you not get the final copy of the bill in the mail via United States Postal Service?
What about older bills? Did you keep any paper copies? Download a PDF copy of the electronic bill at some point?
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