New drives not appearing in available storage

Hi,
I purchased an ix4-300d NAS unit. I initially installed two 2TB drives and created my backups on it. I recently purchased two additional 2TB drives and installed them. My available storage has not increased. It is still showing only the first two drives in Disk Management. Yet Disk Management is showing Total Drive Size as 7.28 but only 1.8TB available capacity. How do I get it to recognize the two additional drives? In settings there is a option to add drives but then I would have to remove all the data before I did it. Really? I already have 583GB of backup data on the two drives.
That is alot to backup. Is there any other way?

Hi ddskid,
It depends on your RAID configuration, but typically when adding drives to a RAID array it will ask to overwrite the data. You will need to add the drives to the array to allocate the space or perform a factory reset on the device from the web interface.
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Hello, I am not sure if you are aware of this but,
New hard drives transfer data faster than the old drives. Because over the years the speeds have increased, motherboards can run hard drives at different speeds, known as ULTRA DMA MODES / ATA MODES.
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Let me simplify my question:
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New drives not appearing in available storage

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