New imac - same CD burner problem?

just migrated from an older intel imac to a brand new 27" i7. The old one didn't recognize blank CD's. The new one doesn't either, similar to many, many threads on this forum. I can burn audio files from itunes, but cannot burn from finder. it reads all manner of cd's and dvds - as long as there is content on them. tried PRAM reset, all apps are latest update. Since one of the reasons for getting the new machine is to have a working CD-burner, this is obviously disappointing.

Ok thanks...found LaunchDaemons...but no com.wddvr.plist
Only contains 2 items:
file://localhost/Library/LaunchDaemons/com.adobe.SwitchBoard.plist
file://localhost/Library/LaunchDaemons/com.apple.third_party_32b_kext_logger.pli st
Does that seem OK?
Any other clues as to why my cd burns are not working?
The fault is intermittant...seems to burn ok then won't verify and I get a message that it hasn't written the files and I should try with another blank disc.
Usually works on the second disc. I've tried many different manufacturers and all the same.
Also it seems to be more reliable with dvds.
I'm on a iMAC 10.6.8 Intel 3.6GHZ Core i5...Only just over a year old
Thanks again
Phil

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    Hi all,
    my new iMac (27-inch, Late 2013) is constantly crashing, especially after the execution of a particular gesture on the Magic Trackpad. The crash after moving the scroll wheel on a wired Apple mouse has so far occurred only once. After the phone call with the Apple support I have deleted and reinstalled the system and then copied the data from an old system from a Time Machine backup, and reinstalled my programs.
    Unfortunately, the problems are still there. These are the results of EtreCheck:
    Hardware Information:
              iMac (27-inch, Late 2013)
              iMac - model: iMac14,2
              1 3.5 GHz Intel Core i7 CPU: 4 cores
              32 GB RAM
    Video Information:
              NVIDIA GeForce GTX 780M - VRAM: 4096 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:7:3
    Disk Information:
              APPLE SSD SD0128F disk0 : (121,33 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        disk0s2 (disk0s2) <not mounted>: 120,99 GB
                        Boot OS X (disk0s3) <not mounted>: 134,2 MB
              APPLE HDD ST1000DM003 disk1 : (1 TB)
                        EFI (disk1s1) <not mounted>: 209,7 MB
                        disk1s2 (disk1s2) <not mounted>: 999,35 GB
                        Recovery HD (disk1s3) <not mounted>: 650 MB
    USB Information:
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple, Inc. Keyboard Hub
                        Mitsumi Electric Apple Optical USB Mouse
                        Apple Inc. Apple Keyboard
              MediaTek Inc MT1887 
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
    User Login Items:
              FontExplorerXAutoload
              iTunesHelper
              Mail
              FontExplorer X Pro
              Canon IJ Network Scanner Selector EX
    Internet Plug-ins:
              AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Java  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office-Erinnerungen:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
              dynamiclinkmediaserver:          Version: 6.0.1 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
    Time Machine:
              Mobile backups: OFF
              Auto backup: YES
              Volumes being backed up:
              Destinations:
                        Data [Network] (Last used)
                        Total size: 2 
                        Total number of backups: 8
                        Oldest backup: 2014-01-31 20:08:29 +0000
                        Last backup: 2014-02-01 20:07:36 +0000
                        Size of backup disk: Excellent
                                  Backup size 2  > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   2%          EtreCheck
                   1%          WindowServer
                   0%          SystemUIServer
                   0%          configd
                   0%          mds
    Top Processes by Memory:
              164 MB          mds_stores
              131 MB          com.apple.IconServicesAgent
              98 MB          WindowServer
              66 MB          Finder
              66 MB          Mail
    Virtual Memory Information:
              29.04 GB          Free RAM
              1.22 GB          Active RAM
              319 MB          Inactive RAM
              1.42 GB          Wired RAM
              966 MB          Page-ins
              0 B          Page-outs

    Thanks for your thoughts.
    I have not restored my system via Time Machine, but after reinstalling I just copied my documents and small programs on the new computer (no preference files or something like that).
    The memory was installed by my reseller (four 8 GB modules from Kingston).
    Here is the last Crash Report from last night:
    Anonymous UUID:       CE111445-D4E9-E9E6-43FC-F0A2B7334293
    Sat Feb  1 22:12:42 2014
    panic(cpu 0 caller 0xffffff8019cdc19e): Kernel trap at 0xffffff7fdb3daff0, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff7fdb3daff0, CR3: 0x000000001c898000, CR4: 0x00000000001606e0
    RAX: 0xffffff839f2530a4, RBX: 0xffffff83a9143d30, RCX: 0x000000000000007c, RDX: 0x00000000000044c0
    RSP: 0xffffff83a9143c48, RBP: 0xffffff83a9143c80, RSI: 0xffffff839f2d1000, RDI: 0xffffff8057e61400
    R8:  0x00000000000003b3, R9:  0x00000000000003ff, R10: 0xffffff8057e903b3, R11: 0x00000000000003a5
    R12: 0x0000000000000004, R13: 0xffffff839f253028, R14: 0xffffff839f2d1000, R15: 0xffffff8057e8a000
    RFL: 0x0000000000010292, RIP: 0xffffff7fdb3daff0, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff7fdb3daff0, Error code: 0x0000000000000010, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff83a91438d0 : 0xffffff8019c22f69
    0xffffff83a9143950 : 0xffffff8019cdc19e
    0xffffff83a9143b20 : 0xffffff8019cf3606
    0xffffff83a9143b40 : 0xffffff7fdb3daff0
    0xffffff83a9143c80 : 0xffffff7f9b2f283b
    0xffffff83a9143db0 : 0xffffff7f9b2cf9a9
    0xffffff83a9143dc0 : 0xffffff7f9b2cf865
    0xffffff83a9143e70 : 0xffffff7f9b3c4a39
    0xffffff83a9143ec0 : 0xffffff7f9b25a372
    0xffffff83a9143ef0 : 0xffffff801a0ada80
    0xffffff83a9143f30 : 0xffffff801a0ac522
    0xffffff83a9143f80 : 0xffffff801a0ac5f7
    0xffffff83a9143fb0 : 0xffffff8019cd6aa7
          Kernel Extensions in backtrace:
             com.apple.driver.AirPort.Brcm4360(800.21.45)[8BC62C63-B896-3CD4-83ED-EB2C71224B D8]@0xffffff7f9b251000->0xffffff7f9b60dfff
                dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b4)[C808009A-9D01-31FC-A01F-AA91DFF 6D348]@0xffffff7f9af7f000
                dependency: com.apple.iokit.IO80211Family(600.34)[5B1818BB-0831-3BD1-B7E2-3D9BD0FD3818]@0xf fffff7f9b1d1000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f9a2ba000
                dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7f9ac14000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x0000000019a00000
    Kernel text base: 0xffffff8019c00000
    System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
    System uptime in nanoseconds: 3096650188554
    last loaded kext at 2977005124122: com.apple.filesystems.afpfs          11.0 (addr 0xffffff7f9c24e000, size 348160)
    last unloaded kext at 503874827926: com.apple.driver.AppleUSBHIDMouse          180.9 (addr 0xffffff7f9c1f6000, size 16384)
    loaded kexts:
    com.apple.filesystems.afpfs          11.0
    com.apple.nke.asp-tcp          8.0.0
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.filesystems.smbfs          2.0.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleIntelHD5000Graphics          8.1.8
    com.apple.GeForce          8.1.8
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleIntelFramebufferAzul          8.1.8
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AirPort.Brcm4360          800.21.45
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBXHCI          650.4.3
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.security.SecureRemotePassword          1.0
    com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.3fc1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.nvidia.driver.NVDAGK100Hal          8.1.8
    com.apple.nvidia.driver.NVDAResman          8.1.8
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleThunderboltEDMSink          1.2.1
    com.apple.iokit.IOAcceleratorFamily2          98.7.1
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleHIDMouse          180.9
    com.apple.driver.AppleUSBHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.driver.CoreStorage          380
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.iokit.IO80211Family          600.34
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
    Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3135352E413030472020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
    Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Macpower
    USB Device: MT1887
    USB Device: Keyboard Hub
    USB Device: Apple Optical USB Mouse
    USB Device: Apple Keyboard
    Thunderbolt Bus: iMac, Apple Inc., 23.10

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    I started seeing problems during the download of the FIRST software update from apple. There was a black box in the lower left corner of the software update window where it should have been grey (or metal).
    On reboot, I also occasionally show weird flickering graphics in the lower right of the login screen.
    My new iMac also frooze about 4 different times during the installtion of various updates during the first 4 hours of use. Mouse and keyboard would not work. Once it frooze at the login screen after clicking on the user name.
    I also had wifi issues. After three hours of use, my STRONG wifi connection was lost. Moreover, I could not see any other wifi stations. (normally I would see 5 other wifi access points from my sister's neighbours). After reboot, the other wifi access points would appear including my sisters but I could NOT connect to my sister's wifi access point. It said I had an error. I checked the keychain and it showed the right key/password for my sister's wifi AP. I had to run Mac Network Diagnostics and reset wifi to get things working again.
    It sounds like a sick iMac. I know others have experienced freezing. But given all these problems, should I ask for a new imac?
    Rob
    P.S. My sister got AppleCare as well. Maybe that was a good thing...

    I had a long chat with Apple Support. It would appear that Apple's policy is not replace the computer unless it can be determined that it is a hardware problem (even though my problems started to appear right out of the box before I even had a chance to download any updates). According to the Apple product specialist, sometimes there are bad installs of the OS at the factory.
    Apple wanted me to format the drive and reinstall the OS.
    Fortunately, I did not have to reinstall the OS! I started to see graphics problems when I was asked to run the Disk Utilility off the Install DVD (so I could format the drive). So clearly there was a hardware problem.
    In retrospect, I really wish there was an Apple Store nearby to buy Apple computers. I am sure the store manager would not ask me to go home and reinstall the OS etc and try again when the computer doesn't work properly out of the box.
    Those who have Apple Stores nearby do not know how lucky they are!

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    ukimies wrote:
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    to an extent, yes. home sharing will not bring playcounts and ratings over. also, unless you have embedded artwork manually in the files, it won't copy.
    or will I have to do this in some other way?
    the simplest way would be to connect the two Macs with a firewire cable, boot the source Mac in _*Target Disk Mode*_, and copy the entire iTunes folder (not just the iTunes music folder) from <MacintoshHD>/users/<yourname>/music on the source (family Mac) to <MacintoshHD>/users/<yourname>/music on the new Mac (overwriting the iTunes folder in place there).
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    Hi bite the bullet and bought a brand new imac (paid two times the price of a really nice PC) in hopes of owning a computer that would solve all my PC issues. Now that I have it at home I down loaded my family snow board trip from my camera and found out that it won't burn it to a DVD. What? Called tech support and yes it is true imac won't burn a DVD unless you buy ilife $49 and install it. Even the cheapest PC will burn a DVD this is really disappionting.I did see some free third party software and thought about trying it but I really hate to risk adding unauthorized software to my brand new computer. Is there hope on the way in the form of free update or is this what I get? Other than this I have enjoyed using it but this is really a major deficiency and a real disappointment.

    I purchased the iLife 11 retail disk (I've seen it for as little as $25 at Amazon) because, in my opinion, there is no equivalent for iDVD's capabilities of adding pzazz to customizable menus/themes - taking your efforts from amateur to professional looking presentations.
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    I'd buy the iLife suite and also send feedback to Apple:
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    Message was edited by: alkyh

    Since Klaus1 has the same model iMac as myself I checked my System Profiler & noted I also have - CPU Type: PowerPC G5 (3.1)
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    Sorry about that alkyh. I goofed on this one & stand corrected. You do have a G5 iMac & NOT an Intel.
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  • I love my new iMac! One minor problem, though...

    My 20" just arrived today. So far nothing but a great experience, save one minor quirk.
    Note: I'm updated to the latest build of OS X (10.4.5, I believe -- remember, I'm new to the Mac world :D)
    Either way, the problem is this: after my computer has gone to sleep, once I wake it up, the volume keys on the keyboard don't work. After activating Front Row, however, the keys started working.
    Odd, huh? Does this sound like a software glitch or a hardware bug? I could go get a new keyboard, but it's really only a minor inconvenience, and if it could be fixed by an update, I'd rather do that.
    PS-- Anyone have a iTunes album art utility that would automatically get the art and load it for my entire music library? I don't have any art, and it would take way too long to do this all by hand...
    Many thanks if you're able to help in either of these situations

    Note: I'm updated to the latest build of OS X
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    world :D)
    You're correct; that's the lasted version.
    Either way, the problem is this: after my computer
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    Since they start working again after you've run Front Row it's almost certainly a software glitch. It probably worth calling Apple to let them know you're having the problem. Hopefully 10.4.6 or another update will fix the problem.
    PS-- Anyone have a iTunes album art utility that
    would automatically get the art and load it for my
    entire music library? I don't have any art, and it
    would take way too long to do this all by hand...
    I've only tried using Album Cover Finder, http://www.amphonicdesigns.com/albumcoverfinder/
    It's not free but there is a "light" version you could try. I'm sure there are other utilities out there but I've never really looked.

  • Problem transferring keychain access to new iMac

    just bought a new iMac, but am having problems with keychain access which has not automatically transferred with Migratiin Assistant.
    can anyon help please? My old computer is also an iMac.

    Are you really using 10.4.9? 'Apple Menu > About this Mac' should tell you the correct OS X version number.
    The keychain is stored inside your home 'library'
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    Double click that file & it should import that into the Keychain Access database.
    Eject the backup & double check that you can still read items in the old keychain. It should copy it into the new library - but I cannot recall if 10.4 behaved the same way.

  • I have an iMac4.1 and my iPhoto is very slow and the thumbnails correspond to the wrong pictures.  How do I fix this? Or is my iMac too old?  Will getting a new iMac solve this problem?.

    I have an iMac4.1 and my iPhoto is very slow and the thumbnails correspond to the wrong pictures.  How do I fix this? Or is my iMac too old?  Will getting a new iMac solve this problem? 
    I realize is only 512MB of memory but I want to make sure that a new iMac will solve this problem.  Can the new iPhoto handle 10GB or more of photos?  Or do I have to go to Picasa anyways in which case I can buy any computer to do that?

    The model of Mac is not partcularly relevant, it's the version of the OS and iPhoto that matter.
    iPhoto - since 2006 - is good for 250,000 images.
    Regards
    TD

  • New iMac-Questions for musicians/computer experts

    Friends,
    My primary reason for buying a new iMac has to do with home music recordings. (Especially w GarageBand, but other music programs as well.)
    Spent the day trying to get things going with my brand new iMac. (Specs below).
    Things went pretty well, except when I got to peripherals. So, for some of you musicians out there who might have encountered similar situations when upgrading computers/operating systems:
    1) *Presonus Firebox* preamp. On my old iMac, all I would do was plug in the firewire to the computer and the preamp turned on. (Usually left the firewire plug into the preamp all the time.) Never used the AC adaptor. Apparently wasn't necessary. The cable was a 6-pin to 6-pin. (Meaning, I think, 400 to 400.)
    a) Tried to get the preamp going on the "new" iMac. Used a new 6-pin, coming out of the PreSonus Firebox, to 9-pin, going into the new iMac firewire port, cable. Nothing happened. Firebox didn't turn on.
    b) Thoughts? Why didn't it work? Do I need to go to the PreSonus Firebox web-page to download an updated driver that will work with +Snow Leopard+? (Been to that site and it said +Mac users do not need to do this+.)
    c) This is critical for me. I don't want to by a new preamp to do my recordings.
    2) *Yamaha DGX-305* keyboard/synthesizer. I've used this for many recording purposes...sole piano work, comping, effects, etc... bringing it in as either MIDI (via USB cable) or analog (headphone out to iMac audio line in). But...
    a) when I tried to bring it into my new iMac (same way: USB cable for MIDI), nothing happened. Tried to record....settings were all the same as on the old Mac (i.e. to a MIDI track in GB, line in/out were correct after setting them on the computer)....pushed "record" button, played, marker/track moved, but nothing was recorded.
    b) It would seem that I would have to go to the Yamaha web site to download the latest driver to make this work.
    Following a visit to the HP site and a phone call, was told that HP stopped making the printer I have (about six years old) and, therefore, do not make drivers compatible with +Snow Leopard+. So, today, I purchased a brand new printer. Certainly did not think I would have to do that after buying a new computer. And wasn't particularly happy about it. Present printer works just fine.
    I will be visiting the websites and calling +PreSonus Firebox+ and Yamaha tomorrow morning to inquire about workable updated drivers for +Snow Leopard+. My great fear is that either or both will say the same thing as HP: "Stopped making those models and do not have downloadable drivers" for my new computer/operating system.
    If that would be the case, it would mean that the "critical" peripherals for my home music recordings would be obsolete. Effectively negating the usefulness of my brand new iMac.
    *THE MAIN CONCERN:*
    *I do not want to buy a new preamp, keyboard, or whatever to enable me to resume my recording efforts. I didn't sign up for that when I bought my new iMac.*
    Anxiously awaiting your thoughts.
    The only reason I bought a new iMac (the old one...which I will still keep, works perfectly fine, just pushed to capacity) was to make my home recording efforts easier. Meaning, less stress on the processor, more space available on the computer itself for those huge music files, and more speed with much more RAM.
    But it never occurred to me that buying a new computer would require buying everything else to go with it: printer, preamp, keyboard, etc.
    And, just a quick p.s. regarding GB: on the old version I have, GB2, when you double-clicked the "instrument" icon at the very left of the track, it brought up a window where you could adjust things, change instrument sound/audio font, turn monitor on/off etc. However, when I double-clicked the instrument icon on the new GB, nothing happened. It would seem this is a typical problem with updated programs. Nothing, or at least not enough, is where it used to be. A real problem for an old guy like me to re-learn everything. I'm sure I'll have to do a lot more exploring to find out how this new GarageBand works.
    Thanks for any comments/suggestions. (If it weren't for the invaluable resource of Apple Discussion Forums, I wouldn't even have considered buying a new computer. At least I know you guys are here.)

    • Firebox: There is a problem with the Firewire card in newer Macs - I have the same problem. It will not sync up with some interfaces (I have the Inspire) when they have no external power source. There's only two solutions: use the power adaptor, or chain it with an externally powered hard drive. After everything is up and running, it should be okay to unplug the power adaptor.
    • Keyboard: The device that your computer is connected to is not the keyboard but the midi interface (which you call "cable"). You can plug any midi instrument into that, the Mac doesn't care. So you'll have to update your interface's driver, but you don't tell us what it is. If it's a yamaha intereface:
    http://www.global.yamaha.com/download/usb_midi/
    (And a note: Lengthy posts like yours, with a lot of talk about why you bought your computer etc., don't attract a lot of people to give you answers. A short but concise description of your problem - like what interface you are using - is a lot more helpful.)

  • Unable to install FlashPlayer 10.3 on my new iMac

    I am experiencing the same problems other people note about this new version. I have attempted numerous times to install it, uninstall it, re-install it. It says it is installing it and there is something there to remove, but it doesn't work and my favorite apps tell me I still need to install the latest version? Dangit, the earlier version worked brilliantly, but now it's lost and the game web-sites keep insisting they have to have this one.
    The Adobe trouble shooting site was not helpful. I could not figure out how to use it and it did not appear to scan my computer looking for the installed program. Couldn't figure out what I was doing wrong.
    My browser is the latest version of Safari on a brand new iMac. Thought my problems would be over when I converted to Apple, but guess that was naive.

    Hi, You can try the manual method. I'm not sure if any of Flash Player was installed or not, but to be sure, I'd download and SAVE the Uninstaller per this site for the Mac.
      http://kb2.adobe.com/cps/141/tn_14157.html
    Then go to this site and download and SAVE the Installer either to your Desktop or the location for Mac.
    http://www.adobe.com/products/flashplayer/fp_distribution3.html
    Close all browsers windows and reboot after Uninstalling and then Reboot after Installing.
    I think also Mac users are supposed to repair permissions after Installing, by running Disk Utility.
    Hope this helps,
    eidnolb

  • New iMac cannot hold a FW 800 connection

    Hello all, I have this brand new iMac for my music studio. This machine cannot hold a FW connection for more than a few minutes without losing it. Because there is only one FW 800 port (boo!! I cannot grasp this move by Apple to kill off it's association with pro audio apps and studios that have so much invested in FW 400..anyway...), grr..because of the one 800 port, my signal chain is first to the Apogee Ensemble via a 800 to 400 converter cable, and then to two outboard PPA Oxford 911+ chipset 500GB drives. When the FW connection fails, the only option is to shutdown the whole shebang, drag the hard disk icons to the trash which BTW, is not reliable on this machine for some reason, shut down the Ensemble and restart it, remount the drives, etc.
    C'mon! Apple! Are you listening? Why can't you make a computer that can be used in a recording environment without one stupid FW buss problem after another? It was like this with the Lucent chips, now it's another problem! Do you have no interest in pro audio anymore?
    I have been browsing this board. My other posts are on the Logic Express board, which is full of posts by me and others wondering about the FW problems. This is a new machine, same FW buss problems, may or may not be chip related. Very frustrating. Cannot refresh connections without restarting. If anybody's got any insight on this, I'm all ears.
    Rick

    These are the formal procedures for PRAM reset and SMC reset, so be sure to do them precisely.
    http://support.apple.com/kb/HT1379
    http://support.apple.com/kb/HT3964
    You seem to have a lot or peripheral devices. When you reconnect from doing the SMC reset, if you are using a power strip that is old or crowded with other devices, for this test, you should plug in the iMac directly to a wall power outlet. If your FireWire devices are on one power strip, you should also spread them out to more than one wall outlet.
    Connect one FireWire device at a time. See if this problem exists if only one device is connect; use one at a time to check if the FireWire connection remains stable.
    If each device checks out by itself, connect that "Apogee Ensemble" first, and daisy-chain one of the two FireWire drives to see if it remains stable. If so, remove that device and try the other FireWire drive.
    Finally, if all is well with two devices connected, try them all connected at the same time.
    Note: If one or both of those FireWire drives is being used for a function that does not require the faster FireWire speed, and the drive also has a USB 2.0 interface, you should connect it via USB 2.0. For example, a Time Machine backup drive does not require ultra fast data access. USB 2.0 is more than fast enough. So take some load off the FireWire port and use USB 2.0 when possible.

  • How to run OS 10.5 and older apps with a new iMac running OS Lion

    I have a PPC G5 running 10.5.8, which I want to retire and buy a new iMac running Lion. Problem is I want to continue to run old Photoshop apps and other old software that doesn't run on Lion. How do I do this?

    Web search "virtualize OSX"
    According to TheSmokeMonster you'd also need the server version which is not the version that came on your G5.  You'd have to find installer discs for the server version (no experience with this myself - just noting a difference in OSX versions).

  • A few months ago, I purchased a new iMac. I recently created a movie using iMovie. Then I found out that iDVD is not included. So I have the problem that I want to burn a movie that I can play on my DVD player and watch on a television. i rang Applecare a

    A few months ago, I purchased a new iMac. I recently created a movie using iMovie. Then I found out that iDVD is not included. So I have the problem that I want to burn a movie that I can play on my DVD player and watch on a television. I rang Applecare and was told that I need a program called BURN.
    Is this correct? I can export the movie from iMovie in a m4v format, but I think I need to convert this to iso format before I can burn the disc.
    I know there are programs like TOAST that will do this, but it is expensive.
    I would be very grateful for any assistance.

    Burn will not do what you want, and there is no real substutute for iDVD.
    Why is there no iDVD on my new Mac?
    Apple insists that the entire world has access to fast broadband (and are prepared to pay for the considerable bandwidth usage) and wants to distribute home movies to friends and relatives via download (iCloud, YouTube, Facebook, whatever) rather than mailing them a DVD. The fact that in reality not all users do, has so far had no effect on this policy. If you scream and shout loudly enough down the phone Apple may send you a free copy of iDVD. Stating that they would return their brand new Mac unless they received a copy of iDVD worked for some, but that is now said to have been withdrawn by Apple.
    Also, you can complain bitterly via Apple’s Feedback link, perhaps suggesting that Apple could have provided a choice between burning DVDs and distributing home movies by other means. You may feel that Apple should not dictate how you destribute family videos or photos to distant relatives and friends, and should not assume that every user is prepared to pay for the excessive bandwidth usage charged by ISPs for huge downloads from the App Store:
    http://www.apple.com/feedback/
    Whilst Macs with a Superdrive continue to be able to burn video DVDs, the software for so doing, iDVD, is no longer included in the iLife bundle that came with OS 10.7 Lion (which also omitted iWeb) or that comes with OS 10.8 Mountain Lion. And it is no longer included in the iLife 11 from the online Apple Store: http://www.apple.com/ilife/. Your only solution is to look on Amazon or eBay and try to get an older version that includes iDVD 7, i.e. iLife version 9 onwards. You should also do this if you plan to buy a new Mac anytime soon, as stocks of iLife that include iDVD will not be available for ever.
    However, the vastly more expensive FCPX can burn a DVD without iDVD or DVD Studio Pro involvement, but lack the themes etc of iDVD. Also, of course, there is Roxio Toast, which is the best software for burning anything but again does not offer the flexibility of iDVD.
    And if you think Microsoft are any better, their new Windows 8 operating system will not play DVDs, or burn them, unless customers buy an extra upgrade, the company has announced:  http://www.gizmag.com/windows-8-no-dvd-playback/22443/
    In other words, computer manufacturers have declared optical media as dead, long before consumers are ready to stop using them, which is fine as long as they offered us a choice, but they won’t even do that. Flexibility and intuitive use of a computer seems to be a thing of the past.

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