New ipod 7th generation on connecting it to win 7 pc it needed formatting to fat32 then it said connect to itunes to restore then after connecting the ipod to pc the ipod screen is white with "do not disconnect" but it is taking along time

On Connecting my new ipod nano 7th generation to pc win 7 pc pop a message that it need to format that space. after formatting i tried to open the ipod it said connect to itunes to restore just when i connected it to the pc it turned white with "do not disconnect" but i didn't do anything on itunes i can't see it on itunes and it is taking along time is this normal

- Try another cable.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try on another computer to determine if computer or iPod problem
- Make an appointment at the Genius Bar of an Apple store.
  Apple Retail Store - Genius Bar

Similar Messages

  • Help! iPod is stuck "On" with Do Not Disconnect

    This is my first time to join in the forum. I connected my iPod vedeo to my Dell computer to update it. I forgot that I had the iPod locked (pushed to Hold). The Do NOt Disconnect appeared as always. I came back in the room 10 minutes later and the DND message was still on and it had not updated. It apparently did not recognize my iPod. After trying to get it turned off (the DND message is still there and the buttons are not responding) I finally disconnected it anyway. There was no other choice. It is still "On" with Do Not Disconnect. I can't get it to turn off.

    welcome
    do a reset.. push and hold the middle button and the menu button at the same time for 10 seconds..this may take a few trys and it works best if hooked to power..
    good luck

  • Ipod screen gone white i can not see any thing?

    some time my ipod touch screen gone white i can not see any thing but i can leson the sound every thing is working. so what i do for solve this problem?

    Hi,
    Try a hard reset of your iPod:  Press/hold the home and sleep/wake buttons down until the Apple logo appears. 
    Hope this helps! 
    ---likeabird---

  • My ipod screen is white, and will not respond to any actions

    My ipod touch screen is white, and will not respond to the home button or the sleep/wake button. The battery never drains all the way, and syncing on itunes doesn't help. I would prefer not to restore it, because i have a lot of information on it. PLEASE HELP!!

    The battery has to drain eventually. Be patient. Letting it drain and charging it back up after it goes black should fix this.

  • IPod screen is white with lines

    HELP! HELP! anyone?
    Hi guys i have a problem that i have never experienced before, here goes...i have a 30GB 5th generation iPod, i was playing music when i deceided to sync so music, When i connected it to the PC the screen just went *white with lines across the screen* as though the display was damaged. The lines were showing different colours because the logo "DO NOT DISCONNECT" was attempting to show.
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    Besides the problem with the lines on the screen the ipod is working ok, can anyone please assist with with the huge problem? i don't know what to do...HELP ME!

    Just experienced the same problem yesterday and left with two white lines across the screen and 1/3 from the top of the screen.

  • Ipod screen is white and will not respond to buttons, nor will it reset. Help!

    Can someone please help me?  My ipod touch 4th Gen. just froze as I was trying to view information on a Free Music Ap.. Now the screen is white and the buttons do not work, nor will it let me reset it.  I connected it to my computer, hoping that Itunes or Apple would cause it to reset but it is still unreponsive.  I can't even force it to turn off.  Can someone please help?!  Thanks in advance!

    Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    If not successful time for an appointment at the Genius Bar of an Apple store.

  • My ipod screen is white with small vertical lines with one big black line in the middle

    My ipod's screen turned white and had a few thin vertical lines and 1 thick black line in the center. the ipod can still play music but i have to randomly press the icons by memory to play music since I cannot figure out where the icons are. It all started after downloading a free app. I was browsing my ipod when the screen turned white. I already restored it to its original settings. I don't remember dropping my ipod. Help!

    Since restoring the iPod to factory defaults/new iPod did not solve the problem it appears that you have a hardware problem.  I would make an appointment at the Genius Bar of an Apple store.

  • I have an ipod with a horribly cracked screen and the LCD screen is white with gray patches, i don't have any money to get it replaced and i can't tell my mom because she will freak out will the apple store replace mine for free?

    Can anyone help me know so i can go to the apple store and see if they can replace it for free

    I'm afraid that a free replacement is very unlikely, the warranty does not cover accidental damage and a cracked screen seems to be just that.
    Save up?

  • Dreamweaver CS5 will not open. It shows the splash screen and terminates with non admin login

    Dreamweaver CS5 will not open. It shows the splash screen and terminates with non admin login but works fine with admin login.
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    2) Disabled welcome screen
    3) Updated to Dreamweaver CS5 11.0.4
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    5) Formated PC
    But issue persists, please help.

    Have you tried deleting or renaming the Dreamweaver configuration file?
    See http://forums.adobe.com/thread/494811
    This can solve many problems and create one in that any snippets that are installed are lost, but you can get them back. Instead of deleting the config file, just name it config.old. When your system is working, just copy the snippets from the .old file to the new one.

  • My screen get white with horizontal lines

    Hello,
    I have an Ibook G3; I bought it in october 2002 in France. A fiew days ago, I took it with me to school, and there all of a sudden the whole screen was white, with many horizontal lines. The system was not responding anymore. But after that, it worked fine again. It happens now more often. I don't know if it's worth to repair, since I don't have any warranty anymore. What could the problem be?
    Thanks.

    Hi, and welcome to Apple Discussions.
    It sounds like you may be having logic board problems. Enough dual USB G3 iBooks suffered from this problem that Apple began the iBook Logic Board Repair Extension Program in January of 2004. Check out the FAQ page and if the symptoms look familiar, give Apple a call. If your iBook qualifies, it's a free fix.
    If you are past the three-year time limit, ask to speak to Customer Relations and ask them to please make an exception to the three-year limit in your case.
    Good luck!

  • Ipod 5G missing from itunes, freezes with 'do not disconnect'

    my ipod simply cant be seen on itunes and whenever i plug it in, it will freeze with 'do not disconnect' and not able to do a legal,safe removel.
    hav to remove it illegally and do the 'reset' to clear the 'do not disconnect' message.
    ipod is still functioning and can only be charged using direct power, but will freeze when its plug into usb port.
    any help on this?
    Thanks

    this may seem crazy but.........i had a similar problem for quite a while. my ipod worked perfectly and then all of a sudden for no reason (i thought) my ipod would stall out. the do not disconnect would flash and i couldn't do anything. this happened to me regularly. i did the restore and all that jazz.
    one day i was seriously in tears about it. my husband said he would mess with it and voila! it worked perfectly. was he magic? hardly but he took the case off of it. i didn't have a big hulking case but a rubberized one and i guess the bottom piece was just a bit off. it seemed to connect but in reality it wasn't making a good connection.
    i took the case off and haven't used it since and have not had a similar problem. its a thought.........if you have a case or something that might be keeping it from making a good connection.
    <SCRIPT language=JavaScript>
    <!--
    var SymRealOnLoad;
    var SymRealOnUnload;
    function SymOnUnload()
    window.open = SymWinOpen;
    if(SymRealOnUnload != null)
    SymRealOnUnload();
    function SymOnLoad()
    if(SymRealOnLoad != null)
    SymRealOnLoad();
    window.open = SymRealWinOpen;
    SymRealOnUnload = window.onunload;
    window.onunload = SymOnUnload;
    SymRealOnLoad = window.onload;
    window.onload = SymOnLoad;
    //-->
    </SCRIPT>

  • I need some help with my ipod-the screen is frozen on do not disconnect

    this morning i went to sync my ipod with itunes to update it but when i plugged it in to my computer it said do not disconnect but the screen froze before it even connected to itunes.... now the screen is frozen on do not disconnect and the ipod won't even turn off. anyone have any suggestions?

    Try Resetting your iPod. Toggle the hold switch off and on a few times then hold down the MENU and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear then the menu button to go to the normal display: iPod isn't responding it appears to be frozen

  • I plugged IPOD in to sync ( first time in over a year) it auto started with the "Do Not Disconnect", but did not sync.  Now the IPOD is stuck in that mode, won't shut off, won't sync, won't work.  is there a way to reboot it?

    I plugged IPOD in to sync ( first time in over a year) it auto started with the "Do Not Disconnect", but did not sync.  Now the IPOD is stuck in that mode, won't shut off, won't sync, won't work.  is there a way to reboot it?

    It has already been 6 days from your post, my apology for responding so late, but it is my habit to help only the leftovers, which the other contributors missed.
    Toggle the hold switch make sure there is no red showing.
    To reboot an iPod. (Or RESET in Apple iPod jargon)
    Press Menu and Center button for about 10 secs till the Apple logo comes ON , this would not erase any data from your iPod.
    I would advice you to leave the iPod charging for about 4 hours, if it has been discharged for 1 year or more, and also Apple recommends that you charge the iPod at least once a month, to prevent a discharged battery leakage, which may corrrode the circuitry in the iPod.
    Hopefully you don't get the dreaded RED X on the iPod screen.
    Good Luck!

  • IPod say's "Do Not Disconnect" but still not recognized. Please help!!

    Hi everyone.
    Ok here's my situation.
    Im using a MacBook Pro (Mac OS X Lion 10.7.5)
    iTunes 11.4 (64Bit)
    iPod 4th Gen. (White 20GB 'Click-Wheel')
    After doing a system restore on my ancient dinosaur ipod 4th gen. (the white 20GB 'Click Wheel') and 'upgrading' to iTunes 11 i've had nothing but problems.
    So now when i plug in my ipod it charges fine and even say's "Do Not Disconnect" *BUT* there is no 'on my ipod' button. I cant see my playlists, add songs, delete songs or anything! I just want to 'DOWNGRADE' my itunes and have everything how it was before. I find this to be a science project in itself and no amount of searching youtube videos gave me a clear answer, it only made me more afraid and confused of going forward with this.
    I tried downloading 'sharepod' for MacBook Pro but this is pointless because it needs itunes to recognize the ipod for it to recognize the ipod. Ehh.
    I did a 'system restore' on the ipod but when i went home where all my music is (on a windows PC) it said i have to do the restore again because it was restored on a MAC. So i did the restore again on my Windows PC (put all my music on it) and now i want to add songs from my MACBOOK Pro and its not even recognizing my ipod. Arrrgh the frustration i tell you!
    Im done doing the system restore and i just want to add playlists now. Why is this soo difficult? Someone please help a newbie out. Im great with computers and feel like i honestly should have never upgraded the itunes in the first place because i feel this is what is causing my problem. I've heard the older gen. ipods dont work as well with the newer versions of itunes although im not sure if there is any truth to that or is it just rumors. Either way can somebody please take me on a step by step of what to do next? Please with a cherry on top?

    Did you restart the Mac?
    Did you reset the iPod using the two button combo?
    http://support.apple.com/kb/HT1320
    If the above do not work, try putting the iPod into disk mode, and then connecting it to the Mac.
    http://support.apple.com/kb/HT1363

  • My ipod won't stop saying "do not disconnect"

    When I try to sync my iPod with my new computer, the computer acts like it is done sync-ing (I think), but the iPod itself never stops displaying "Do not disconnect"

    If apart from the "Do Not Disconnect" your iPod is working normally and updating then you probably have it enabled for disk use. If this option is switched on then the Do Not Disconnect will stay there until you manually eject your iPod.
    Connect your iPod and in iTunes 6.x go to Preferences>iPod. Under the Music tab see if your iPod set to automatically sync (automatically update songs and playlists) with iTunes and also has a tick in the box marked “enable disk use". Remove this tick and your iPod should automatically disconnect after it’s finished updating.
    If you are using iTunes 7, connect your iPod and in when it appears in the source list click on it to see the preferences pane. In the "Summary" tab see if there is a tick in the box “enable disk use". Then under the Music tab see if your iPod set to automatically sync all songs and playlists. In Summary remove the tick from "enable disk use" and your iPod should automatically disconnect after it’s finished updating.
    If you have your iPod set to manual update, the box will be greyed out and ticked by default, in that case check this link: Safely Disconnect iPod

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