New ipod nano "unrecognized USB device"

I have tried the 5 Rs and various USB ports; I have also tried the fix of deselecting the "allow the computer to turn off this device to save power" in the USB root hub entries in the device manager. Still, the PC says USB device not recognized, has malfunctioned every time. CAn anyone help? I have successfully operated other ipod nanos on other computers, and other devices work on these same USB ports. I

Hi there,
I have the same problem with connecting my nano to the computer. every time i connect it, it tells me that the device has malfunctioned and is not recognised.
I tried reinstalling the ipod software which didn't succeed becuase it didnt' recognise that it was plugged in. As well as this i tried to put into disc mode, where it still didn't recognise.
Finally i tried the disk management and it didn't pick it up.... HELP!!!
Nano Windows XP

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IPod Nano Restore, USB Device Not Recognized. Windows XP. What to do?

Hi,
I tried to reset my iPod Nano but it did not work. It has a blank screen with the backlight on, and the music is playing. Someone suggested that I do a restore.
However, when I connect my iPod to my PC, it says it is an Unrecognized USB device. I have Windows XP Pro, the restore application says it cannot initialize iPod.
What am I to do?

Someone here said that you need two drivers usbstor.sys and usbstor.inf I found them at driverguide.com. I have not tried to load them yet but I will probply tommorrow.My coumputer will not see ipod as a hard drive, it loads video fine and all my music but no pics.

My computer no longer recognizes my 7th Gen iPod Nano. "USB Device not recognized." What can I do to fix this?

Hi!
So here's what happened: My nano has been working just fine. I plugged it in this morning to my computer, and it automatically turned on, but instead of charging, it went to play music. I turned it off. However, it did not switch to charging mode. So I unplugged it, and then I plugged it back in. "USB Device not recognized." My iPod won't turn on anymore, and my computer simply does not recognize the nano.
It may have gotten slightly damp yesterday as it rained a bit when I was walking home (though I kept it covered). When I got home, it proceeded to work for another two hours after that--then I turned it off. And this morning? It doesn't work, as described above.

Try cleaning the connector on the bottom of the phone. Use a magnifying glass to see what is stuck inside, a dry toothbrush and/or wood or plastic toothpicks (nothing metal). If that doesn't resolve the problem your phone is broken.

IPod nano -- unknown USB device

Hi.
My iPod worked perfectly for 2 weeks. Since this morning, when I connect it to my PC a message "Unoknown USB Device" is showed.
I know how to reset mi iPod, but it doesn't work. I have 6 USB ports 2.0, I used all of them and that doesn't work. I reset my computer and my iPod several times an that doesn't work.
I see that much people have this problem.
¿What can I do?.
THANKS !!

Hi there,
I have the same problem with connecting my nano to the computer. every time i connect it, it tells me that the device has malfunctioned and is not recognised.
I tried reinstalling the ipod software which didn't succeed becuase it didnt' recognise that it was plugged in. As well as this i tried to put into disc mode, where it still didn't recognise.
Finally i tried the disk management and it didn't pick it up.... HELP!!!
Nano Windows XP

Nano unrecognized USB device

Has anyone had a problem getting Windows MCE to recognize a Nano? I had a similar problem with a Netgear wireless USB adapter and their tech folks said it was a driver issue. Is that the same case here and if so, does Apple have a driver to solve this problem?
Thanks for whatever help you can give!
HP 7360 Windows XP Pro 300GB hd with 1 ext drv

Turns out XP only supports USB 2.0 as per SP1, so it seems a pre-SP1 version of XP Pro results in the native Windows drivers being unavailable. For anyone in a similar position, it looks as though either a) upgrading to SP1 or b) installing the hotfix Q312370 (
http://www.google.com/search?hl=en&q=Q312370_WXP_SP1_x86_ENU.exe
for the English version should throw up plenty of download locations) followed by autodetection of native Windows drivers should do the trick. However, the following SP1 issue may come into play
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/faq.jsp?service=EU&FID=TRO0000001c0d
in this case, the required original "NEC PCI to USB Enhanced Host Controller B1" driver can be found by searching for "USB driver" for "Windows 2000" for the Satellite A30 on the Toshiba driver download page.

I have a MacBook using Snow Leopard 10.6.8 and iTunes 11.0.1. When I tether my new iPod Nano, the icon shows on my desktop, but the device does not show up on iTunes.

I have a MacBook with Snow Leopard 10.6.8 and iTunes 11.0.1. When I tether my new iPod Nano, the icon shows up on my desktop, but does not show up under devices in iTunes. The Nano says it is connected and synching, but I cannot download music if it doesn't show up under devices.

Hi,
Have you managed to solve this problem? if yes, please highlight how you solved it...i'm facing same problem with my new Iphone 5S but udner Windows, thanks.

Brand new ipod nano will work when attached by cable either to a power adaptor or usb port but stops immediately when disconnected, despite being put on charge with different adaptors. Battery indicator remains constantly on lightning flas symbol and whit

My Brand New ipod nano (sold to me two days ago by Apple as replacement for previous ipod nano -15 months old and therefore out of warranty - which had suddenly stopped functioning altogether) will operate only when attached by cable to either power adapter, usb port on my laptop or when playing on a docking station. When detached, it stops playing and screen goes dark and it will not respond to any buttons, despite being charged several times for many hours on different chargers. The battery indicator stays on lightning flash symbol on white background and has only momentarily shown fully charged symbol once !
I am baffled as to why this new ipod has a similar problem to the old ipod.
Is there a virus out there which can have this effect and which I may have picked up on my Pc and have inadvertently transferred to both ipods when sync-ing ?
My PC has Norton anti-virus software.
Any suggestions , please ?

Sounds like the Nano has a faulty battery. You should be able to have Apple swap it out again for you at no cost.
B-rock

HT2729 I have purchased a new iPod Nano and have tried to set it up but itunes will not recognise it. I have 5 other devices linked to my itunes account so is this the problem and what should I do?

I have purchased a new iPod Nano and have tried repeatedly to set it up but iTunes will not recognise it. I have 5 other devices connected to my itunes account so is this the problem and what can I do?

There is no 5 device limit. There is a 5 computer limit.
Device not detected in iTunes

Does my ipod nano first generation usb cord that came with my ipod nano first generation when i bought it work with my new ipod nano sixth generation?

does my ipod nano first generation usb cord that came with my ipod nano first generation when i bought it work with my new ipod nano sixth generation?

ok thanks i didnt know if it would fry the battery or not when i charged it

I cannot get my new Ipod Nano to pair with my bluetooth Headphones. It just searches endlessly. These same headphones work with my blackberry playbook. Does Apple only allow certain bluetooth devices to pair? i.e. only the ones sold on their site?

I cannot get my new Ipod Nano to pair with my bluetooth Headphones. It searches without finding it. This headset works fine with my blackberry playbook. Any suggestions?

thanks for reply... I saw on the Nano package that it is only compatible with bluetooth 4v. Is that the same as A2DP.
That's probably the problem... it wasn't a high-end headset.

New ipod nano will not connect to my win 7 computer

I have new ipod nano. I connected via usb port. My computer does not recognize device. what do I do?

iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

New IPOD Nano will not sync. iTunes recognizes it, I think. It knows its there and says I can transfer purchases from it but it will not let me sync it to my existing itunes.

I received a new IPOD nano for CHristmas. Itunes shows it there on summary, it is showing with the eject symbol.
However, when I go to file/sync, it allows me to transfer purchases but not sync it. It also does not show up in my playlist like my older NANO does.
I have reset, I have toggled security on and off. I am current on the software on both my IPOD and ITunes.

I was having the same problem...plugged in my new device and although I was able to set it up and it was recognized in iTunes, hit the sync button and nothing...even when it said it was syncing, still nothing. I am not sure this will work for you but I did two things that were suggested in this forum in combination with one another.
First, I plugged my Nano into different USB port on my laptop from the one I was using. when I reconnected, my devie again was displayed in the top right corner. I clicked on it and the summary page appeared. The one thing I hadn't done is go to the "music" tab. When I arrived there I found that the "sync music" tab was unchecked for some reason. I checked the block and instantly the download started.
As I said, I don't know if you have tried this or if it will even work for you but after an hour of frustration...I felt a little silly that it was something so simple I had negelected and thought I would share.
Good luck!

Solved: New iPod nano 8g not seen in My Computer/iTunes after Apple Support

I received this iPod as a Christmas gift and it has taken months to get it working but I am happy to say I finally did. I wanted to post what I did to solve the problem in case anyone else is having the same issue.
Background Information:
- Windows XP operating system (I had to upgrade to SP 2 just for this iPod)
- Computer works fine with an older iPod nano
- New iPod nano would simply bring up the "Install Hardware Wizard" and always resulted in "Cannot Install Hardware"
- Nothing would show up in My Computer
- iPod would say "Connected, Eject before disconnecting" when it was connected
- Under "Services" iPod service was running & Started
- Under "Device Manager" iPod showed up under "Other Devices" with an exclamation/question mark for "iPod" (note: this did not show up under USB controllers)
What I Have Tried That Didn't Work:
- Downloading new iTunes. I did this a few times and ended up with 7.6.1.9
- Uninstall and reinstall iTunes and Quicktime
- Tried Install Hardware Wizard option to search for drivers in c:\WINNT\inf (or c:\windows\inf if that's what you have)
- Restarted computer several times and tried creating a new user in Windows XP
- Tried going to "Right-click-My Computer"-"Manage"-"Device Manager" and uninstalled any instance of iPod (under "Other Devices") and tried refreshing / re-installing
- Tried stopping and restarting the iPod service in "Services"
- Tried restarting iPod, resetting it, all those 5 R's and other Apple support docs online
- Tried finding answers in forums
- Finally today I spent a few hours on the phone with Apple Support, and after repeating everything in their self-help documents online, and it still didn't work, they said "Call Microsoft and tell them you have a driver issue" and that my new iPod needed some additional driver (which is why old iPod works but not new)
So that's where I left off this afternoon. I think I've seen people who haven't had much luck getting Microsoft support to help with iPod issues, so I continued searching online. I tried updating my Video driver from the Gateway.com website and that didn't work.
On the microsoft.com website, the best I could find was a registry change which told me to delete registry keys for UpperFilters and LowerFilters, which I didn't even have so I couldn't try.
Finally, here is the solution to what worked:
I searched for iPod - specific drivers, and on some random help forum - http://www.computing.net/hardware/wwwboard/forum/43267.html
You'll see they mention "usbstor.inf" which needs to be in c:\winnt\inf (or c:\windows\inf). I checked my computer and it was missing. Luckily, it was there on my work laptop which was also recently upgraded to Windows XP so I e-mailed it to myself (glad I didn't have to trust some one online).
I also followed his directions to add "usbstor.sys" from c:\winnt\servicepack files\i386\ to c:\winnt\system32\drivers.
Lastly, I saw some other usb*.inf and usb*.pnf files on my laptop so I decided what-the-heck, I'll grab them all since I only had usbvideo.inf, and thus I extracted the following into my c:\winnt\inf directory: usb.inf, usb.pnf, usbport.inf, usbport.pnf, usbprint.pnf, usbprint.inf, usbstor.pnf, usbtor.inf.
I restarted my computer and right away my iPod magically appeared in MyComputer and when I opened iTunes, it was also successfully there. Funny thing is, Windows Install Hardware Wizard popped up and I pointed it to that directory -- guess what, it didn't work. Apparently that doesn't matter. Every time I plug in my iPod now, I will just skip the "Install New Hardware Wizard" and go straight to iTunes.
I know this was lengthy but I thought I could save some one else hours of checking around--- just go look in your "inf" directory and make sure you have the usbstor.inf file!
Good luck!!!!

Take a look at this link, http://support.apple.com/kb/TS1410

Problems With My New Ipod Nano 8Gb

Like most got a new ipod Nano 8Gb for Christmas and I had previously installed Itunes and Quicktime to the latest versions. I hooked up the ipod and it was recognized and it said it wanted to update to version 103 which i allowed it to do.
A bar came up and started going across and I let it go and after 5 minutes it was still going and then after 15 minutes it was still going but I could tell that nothing was happening. (apple if you read these forums how about changing your updates so a percentage is given). I disconnected the player and had to end the task on Itunes to get it to close and then I hooked up the ipod and this time it went into itunes and synced and seemed to copy the 6 albums I had in there.
I then decided to put a couple more albums on, but when I told it to sync this time the software couldn't find the device and I was given an error. The long and short of this is the device will sync initially and download *Music only* as any of the other checkmarked items will not download, but after the initial syncing anything else added to itunes will not sync or update again.
I've also noted that anytime you change a setting in the itunes by putting a check mark in the box eg. such as podcasts, movies, outlook and so on the next time the ipod is plugged in none of these items are checked.
I've come to the conclusion that Apple didn't do much testing on this device and so far i'm not very impressed and will most likely take the product back for a refund. How can Apple expect people to do all these things I've been reading about to try and fix the many problems that seem to plague this new Nano 3rd Gen unit?
Does anyone from apple read these forums and know what's going on?

Well i've tried a few things that haven't done anything.
- 1 reinstalled Itunes but this did nothing to help
- I tried to restore the unit but got the dreaded 1418 error
I do have a question though when I plug my ipod in i hear it connect and it shows a USB mass storage device down in the taskbar which i can click on and see that it is the ipod usb device but if I look under My Computer there is nothing in there. So my question is should there be a device in my computer and should I see the device down in the taskbar?

New ipod nano 6th generation used 3 times. Screen remains black despite a full reset. Something special to do ?

Hi, I just bought a new ipod nano and used it 3 times. Today it did not work and I first believed that the battery was too low. I connected the device to the mac. Sync worked well and charge indicator as well. Nevertheless, the screen remained black. I therefore tried to reset the device and after the resetting, the screen remains as black as before. Any solution ? thanks and regards

If it does not get enough juice from the USB port, it will not charge.
You should NOT connect it to a USB hub. Connect it directly to the computer. If you use a desktop computer, use one of the ports on the back, not one on the front, which tend to be lower power.
You say you are using a macbook, which tend to be better about power. Make sure you don't have any settings that turn off power to the usb ports when the computer goes to sleep. Check your power settings in the settings screen.
i

New ipod nano "unrecognized USB device"

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