New Office opening.

Hi,
I am a new office setup and the office is closed for lunch. When the customer rings in during office hours, the talk to the agents. During lunch time and out of hours they hear a closed for lunch message and a closed, please ring back during opening hours when we are closed.
I have created a Directory number 65704 in three partitions, open, lunch and closed. The open hours is working fine.
When the customer ring during lunch, the call is send to 65797 and this points to a CTI Route Point which forwards the caller to voicemail. During closed hours, the caller is sent to 65798 and this call is also forwarded to VM. However during my test I get the voicemail lady "Hello welcome to Cisco Unity voicemail .......
I have setup two call handlers with the extension associated with it and the messages pasted into the Profile and Greetings part of the Call Handlers to try and get the message to be played for the customer.
We have CM 7.1 and Unity 4.0 (5)
Any ideas anyone.
Thanks
Anthony.

Hi,
I have setup 6 Times Periods
Time Period
Time Schedule
Partition
CSS
DN
New Office AM
New Office Open
NO_Open
Internal
65704
New Office PM
New Office Open
NO_Open
Internal
65704
New Office Lunch Time
New Office Lunch
NO_Lunch
Internal
65704
New Office Out Of Hours AM
New Office Closed
NO_Closed
Internal
65704
New Office Out Of Hours PM
New Office Closed
NO_Closed
Internal
65704
New Office Weekend
New Office Closed
NO_Closed
Internal
65704
I have created three lines on a Virtual phone:
65704 in Partition NewOfficeOpen
65704 in Partition NewOfficeLunch
65704 in Partition NewOfficeClosed.
The 65704 calls in Office Open are set to forward all to 65700 which is a hunt group and this is working.
The 65704 calls in Office Closed are set to forward all to 65798 which is a CTI Route Point and this forwards all calls to voicemail.
The 65704 calls in Office Lunch are set to forward all to 65797 which is a CTI Route Point and this forwards all calls to voicemail.
During office closed and lunch hours, I get the American Cisco Lady.
I have two call handlers setup in Unity called NewOffice lunch and closed and these have the messages insert in them and associated the 65797and 65798 number with them.
The caller comes into a PRA on a 2811 router with a translation rule
voice translation-rule 1
rule 1 /..../ /65704/
To me it looks like Unity is not recognising the 65797 and 65798 number coming into them.
I have selected any profiles for Unity in the DN on the lines in the Virtual phones.
Any ideas.
Thanks
Anthony.

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