New photos/videos gone when restored from backup. Why?

Just got the iPhone 5 over the weekend, which was a huge upgrade from my 2009 3G!
I didn't get around to plugging the phone into my MacBook Pro until today. When I synced my new iPhone, I clicked "restore from previous backup", which then it put all my old photos from 3G onto iPhone 5.
However, when this happened, all of my SMS and photos/videos that I took over the weekend are now gone. I presume the iphone replaced the new photos with my old ones?
Is there any way I can get those videos and photos back? Please let me know!
Thanks

When you restore from the backup you only get the data that was contained in that backup. You will lose any data on the device that occurred after the backup point.
Restore = Replace data on device.
It does not "add" that data to the existing data on the phone.

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