New to SAP CRM world... Looking for RoadMap

Dear Friends,
Recently moved to SAP CRM environment and has no SAP backgroung either. At this point, i am looking for any kind of road map that coaches / mentors me in understanding the subject.
Can anyone please lead me further? Thank you.
Rashmin

There is no single roadmap for CRM. You have to figure out what is needed for your business.
Two good tools are Solution Composer and the below mentioned book.
You can find an overview of available functionality in SAP CRM in the book
Title: 'mySAP CRM - The Official Guidebook to SAP CRM 4.0'.
Authors: Rüdiger Buck-Emden & Peter Zencke
Published by: SAP Press
Buy it at: SAP Press
Important Note: The book contains
NO information on customising.

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<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by ravi alladi ([email protected]):
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I defaulted input help field (pick list) but SAP CRM still asking for one

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http://img834.imageshack.us/img834/5676/imageschak.png
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http://img832.imageshack.us/img832/3011/enteracurrency.png
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Any NEW Templates in Updates? Looking for Christmas/Thanks Giving Templates

For a newsletter.
Haven't done any updates for a while. Last update was iphoto to see what new templates they had. Seemed fine, you can still print but know I guess you can have them made for $1.99, but that is a different topic.
Thanks!

By Universal Template I mean one which includes the formatting we want, but is not tied to the graphics so much. One which has the paragraph styles easily named, set or renamed (so the pages can be shared with other publications) and the Character Styles the same. Captured pages would include all varieties needed for a newsletter/resume/document of any kind, all in one Universal Template.
While unpopulated for graphics (yet makes it easier to place your own due to formatting) one can easily change the look and feel of an entire set of documents by accessing and altering one document. To be honest the only changes one should need to make when beginning or saving a template is what order the pages are in. When saving a resume template one can start with a collection of the various styles of resume letters. When saving a Newsletter template one can concentrate on those pages which pertain to newsletters.
Currently some newsletters have six pages, some have eight or nine and one even has ten. (Redwood is the most complete). The Extreme template is perhaps the most adventurous in that it uses a variation of shapes for columns, pages and photos. It includes a Magazine Cover so you can see how easy it is to include different starting popints for your use of the document.
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That's not necessarily a bad thing, but it has become limiting in how many are being shared. It's a complicated process to create a template for sharing They begin to look the same when they all start from the same starting point. I have decided to concentrate on the graphic resources that one can populate a blank document with. To do that I must have a Universal Temlplate that people can start with. One that I can include with the resource packs so you can have a decent idea of how those resources can be used.
I started that with the PagesPlus magazine concept released two months after Pages first came out. That's when I realised there was going to be no real market for templates within the Pages user community. It would never be as vibrant as the community for Keynote themes.
I think an important part of that is that people do not create a template and then build a document. They build a document. I doubt if people are actually creating templates (build pages, separate them, capture them, save template) as much as they are buildign documents they are using. Once you work on a newsletter for a specific month or topic, the chances of you reusing it may be quite slim. The chances of you sharing it as an 'empty' (meaning populated with generic text and generic photos) template that people can reorganize and populate with their own stuff is even slimmer.
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Pardon my ignorance, but I'm curious what you mean by a "truly universal style of template". Do you mean a template localised for various languages?
Localization for languages is something most people cannot take the time to do. This is necessary for identifying the various elements used (mostly the paragraph styles, and examples used in the basic template design. Words such as 'Family' or 'Photo'.) but it is unnecessary for the basic 'feel' of the template, and the intuitive understanding that this is how it you should use it. After creating a template based on two simple types of layouts, but created for two different paper sizes (all of a sudden blossoming to four different templates) I realized that Apple deserves a rgeat deal of respect for the amount of work that obviously goes into creating a product for several dozen languages, each containing 66 different templates.
Kudos to your team, Apple. (Now make it so we can set up the pages we can use, lock them in place, and let our text flow through as we complete our masterpieces.)
Message was edited by: Gerry Straathof
Message was edited (again) by: Gerry Straathof who wishes he could smell better. Uh... spell...

New in Sap CRM

Hello Frends,
I am new in CRM. I was trained in ABAP. Now I want to learn about SOLUTIONS MANAGER. Mainly About ORDER OBJECTS.
Can Anyone send me the basics about this?
It would be really helpful for me......
Thanks and regards,
Anoop

You can create it just on ERP side and replicate it to CRM system. To do the replication, go to transaction R3AS an run object DNL_CUST_PROD1. This download has to be performed before the material download.
A delta download is not available so this replication must be repeated everytime data is changed in ERP. You can monitor the progress of download in R3AM1.
Regards.

New to SAP CRM world... Looking for RoadMap

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