New X301 --- Can't enroll fingerprints.
Brand new X301 laptop and can't enroll fingerprint via Lenovo Fingerprint Software. I enter my Windows password (same as power ON password, right?) and try to click on SUBMIT. SUBMIT button appears to be dead. No reaction whatsoever. Rolling mouse over the button gets no reaction either. What's up with this? Machine is 1 hour old. Help please. Thanks.
Solved!
Go to Solution.
Thanks for all replies. I went to bed grumpy and when I rebooted this morning, everything worked fine. (i.e., it registered my fingerprints with no problem). No clue what happened overnight, but I'm thrilled and will keep my fingers crossed.
Sarah
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I'm trying to set up my fingerprint reader on my new (to me) Pavilion DV8T-1200 (Windows 7-64; IE9). I log into Windows as Administrator, & then when I use the same password in SimplePass, I keep getting a message: Unable to verify password.
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you create new user account for windows and check if it works?
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Try resetting the fingerprint data in BIOS setup first:
1. Reboot
2. Press F1 to enter BIOS Setup
3. Change to the Security page, and then select the Fingerprint item
4. Choose the option to Reset Fingerprint Data, and then wait for it to finish
5. Press F10 to save/exit and reboot to Windows
6. Try to enroll fingerprints again
Only if the above doesn't work, then see my tip here about deleting the WinBioDatabase folder:
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T440p-can-t-delete-the-fingerprint/m-p/1925020#M94353
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Unable to enroll fingerprints for the Win7 built-in Administrator account
In Windows 7 I tried to enroll fingerprints for the built-in Administrator account, but doing so failed every time with the error message The enrollment could not be completed.
I could not find a solution online and the Validity software was working just fine, as there were no issues with other users on the same system. As a work-around, I created another account with administrator privileges and enrolling the fingerprints worked just fine. My guess is that the permissions for the built-in Administrator account are different from any administrator account you can create yourself. What I noticed is that any self created account is part of the Users group, and that the built-in Administrator account is not part of this group. I'm not sure, but maybe this is the cause of the problem.
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It would help to be more specific in the symptom description. E.g. using Narrator may help. (Win-Enter). Does it say what you are "seeing" (or should be seeing)?
FWIW I think it is relatively easy to reproduce symptoms which are related to this thread's description using Narrator (Start Screen without Search bar, Search bar without Taskbar, or Search bar with Taskbar but without Start Menu
when the only time that the Search bar should appear is when the Start Menu is there, for example) so that could also help specify what your real symptom is. BTW there are horrendous delays when using Narrator.
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Ran from support to sales to sales support ...but they remain as ever ...no hope and plenty of passing the buck ..very unprofessional
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Intel 5300 agn keeps disconnecting on brand new X301
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I just received a new X301 today with Windows 7 64 bit and I've been quite happy with it except that the wireless card keeps losing the signal and then reconnecting. I am not sure why and this does not occur with other laptops on this network. What should I do? Should I downgrade the driver? It looks like the driver I have is the latest. Should I contact lenovo because the card is defective? Thanks.Same here. I have a new W700 running Windows 7. My WAP at home is a WRT54G v3 running DD-WRT.
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New ENVY4500e. Connected to computer thru USB. Can't enroll in instant ink according to support because I am not connected wirelessly! Seems like an HP software deficiency to me!
Hello AngryMike,
I can understand your frustrations, I really can. Not only does the printer need to be connected to a wireless network, it also needs to have an Internet connection for Instant Ink to work.
With out the printer having a direct connection to the Internet the information regarding the inks can not tallied to keep track of the number of printed pages. I am sure that HP researched the means of tallying the printed pages for some time prior to deciding to use an active Internet connection over a software connected method.
To view all the requirements for HP Instant Ink: What Are the Enrollment Requirements for HP Instant Ink?.
The printer would still be able to have a USB connection to the computer you want to use connection to the computer, the wireless Internet connection is only needed to allow the printed pages to be tallied.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
I want to transfer my itunes library to a new computer can i just sign into my apple account and transfer all the tunes or do i have to back it all up and reinstall?
I want to transfer my itunes library to a new computer can i just sign into my apple account and transfer all the tunes or do i have to back it all up and reinstall?
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in the previous version of Number, the menu table in table options, there is an option that gives me the option: the Return key moves to next cell. I do not see this option in the new number. can you help me please?
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