No alarm on reminders when my E5 is in Phone Lock

I have been using an E5 handset for over 2 years and have been keeping its firmware updated as and when it is released. It currently has the latest one - 101.003. However, seems there is either some bug in this or something wrong with phone s/w, as the alarm I set to my reminders (tasks) doesn't ring when I keep my phone in phone lock mode (i.e. need to enter the 6-digit lock code to unlock). Does anyone else face a similar issue, or know how to resolve this ? Do share your experience or views. Thanks

Thanks @farby. I forgot to mention that last year I was using my E5 handset to surf the net and also used some Mobile Banking Apps which required GPRS access. Hence, had downloaded NetQuin 4.0 (free from Nokia Store) which seemed to detect something on my handset (yes, I did surf the net occasionally without any a/v earlier). NetQuin may have deleted some files, even if false positives, though it showed a message after complete scan that no virus was found. I suspect after this my phone s/w had become unstable, even hanging mid-way during some operations like media player.
I would prefer to reinstall the firmware thru Nokia Suite, but would like to know what precautions I should take (Nokia Suite takes a backup before updating anyway). Also, Nokia Suite restores phone settings after firmware reinstallation, so would the 'problem' I mentioned in earlier post recur ?

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