No connection to BW system error, help!!

Hello experts, using the Query Designer we created a certain report, which will be available on our Enterprise Portal. However, the portal is sending us an error whenever we try to execute it. The error we get is:
com.sap.ip.bi.base.exception.BIBaseRuntimeException: Error while generating HTML at com.sap.ip.bi.webapplications.ui.items.UiItem.render(UiItem.java:365) at com.sap.ip.bi.webapplications.runtime.rendering.impl.ContainerNode.render(ContainerNode.java:63) at com.sap.ip.bi.webapplications.runtime.rendering.impl.PageAssemblerRenderingRoot.processRendering(PageAssemblerRenderingRoot.java:52) at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:4080) at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:4135) at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:3796) at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:3756) at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:2661) at com.sap.ip.bi.webapplications.runtime.impl.Page.doServerRedirect(Page.java:3438) at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:3662) at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:2661) at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:978) at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:864) at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:488) at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:22) at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209) at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114) at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328) at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136) at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189) at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215) at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645) at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328) at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136) at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189) at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753) at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240) at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524) at java.security.AccessController.doPrivileged(Native Method) at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: java.lang.ClassCastException at com.sap.ip.bi.bics.dataaccess.consumer.impl.queryview.resultset.ResultSet.refreshQueryResultReferenceData(ResultSet.java:402) at com.sap.ip.bi.bics.dataaccess.consumer.impl.queryview.resultset.ResultSet.applyPostProcessing(ResultSet.java:581) at com.sap.ip.bi.bics.dataaccess.consumer.impl.queryview.resultset.ResultSet.refreshData(ResultSet.java:334) at com.sap.ip.bi.bics.dataaccess.consumer.impl.queryview.QueryView.getResultSet(QueryView.java:277) at com.sap.ip.bi.webapplications.ui.items.analysis.control.AcPivotTableInteractive.checkResultSetState(AcPivotTableInteractive.java:585) at com.sap.ip.bi.webapplications.ui.items.analysis.control.AcPivotTableExport.validateDataset(AcPivotTableExport.java:331) at com.sap.ip.bi.webapplications.ui.items.analysis.control.AcPivotTableInteractive.buildUrTree(AcPivotTableInteractive.java:301) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:33) at com.sap.ip.bi.webapplications.ui.framework.base.composites.UiRootContainer.iterateOverChildren(UiRootContainer.java:40) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.advancedcontrols.bridge.AcItemBridge.iterateOverChildren(AcItemBridge.java:61) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.unifiedrendering.controls.FlowLayoutItem.iterateOverChildren(FlowLayoutItem.java:63) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.unifiedrendering.controls.FlowLayout.iterateOverChildren(FlowLayout.java:69) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.framework.base.composites.UiRootContainer.iterateOverChildren(UiRootContainer.java:40) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.advancedcontrols.bridge.AcItemBridge.iterateOverChildren(AcItemBridge.java:61) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.unifiedrendering.controls.MatrixLayoutCell.iterateOverChildren(MatrixLayoutCell.java:63) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.unifiedrendering.controls.MatrixLayoutRow.iterateOverChildren(MatrixLayoutRow.java:56) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.unifiedrendering.controls.MatrixLayout.iterateOverChildren(MatrixLayout.java:69) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.container.matrixlayout.control.AcMatrixControlGrid.iterateOverChildren(AcMatrixControlGrid.java:40) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.framework.base.composites.UiRootContainer.iterateOverChildren(UiRootContainer.java:40) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.advancedcontrols.bridge.AcItemBridge.iterateOverChildren(AcItemBridge.java:61) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.unifiedrendering.controls.Group.iterateOverChildren(Group.java:63) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.container.group.control.AcGroupControl.iterateOverChildren(AcGroupControl.java:259) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.framework.base.composites.UiRootContainer.iterateOverChildren(UiRootContainer.java:40) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.advancedcontrols.bridge.AcItemBridge.iterateOverChildren(AcItemBridge.java:61) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.unifiedrendering.controls.FlowLayoutItem.iterateOverChildren(FlowLayoutItem.java:63) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.unifiedrendering.controls.FlowLayout.iterateOverChildren(FlowLayout.java:69) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.framework.base.composites.UiRootContainer.iterateOverChildren(UiRootContainer.java:40) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.advancedcontrols.bridge.AcItemBridge.iterateOverChildren(AcItemBridge.java:61) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.unifiedrendering.controls.Group.iterateOverChildren(Group.java:63) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.container.group.control.AcGroupControl.iterateOverChildren(AcGroupControl.java:259) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.framework.base.composites.UiRootContainer.iterateOverChildren(UiRootContainer.java:40) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.process(CompositeBuildUrTreeTrigger.java:36) at com.sap.ip.bi.webapplications.ui.framework.base.impl.CompositeBuildUrTreeTrigger.start(CompositeBuildUrTreeTrigger.java:59) at com.sap.ip.bi.webapplications.ui.framework.base.impl.ExtendedRenderManager.triggerComposites(ExtendedRenderManager.java:69) at com.sap.ip.bi.webapplications.ui.framework.base.impl.BICompositeManager.renderRoot(BICompositeManager.java:79) at com.sap.ip.bi.webapplications.ui.items.UiItem.render(UiItem.java:363) ... 46 more
We are also getting an INFO Message: "INFO: No connection to system BWSAP available" on other reports, although we are able to execute them and the data is shown correctly.
What makes it very strange is that this error only happens when executing this specific query. We are using EP 7.0 and BI 7 SP 13. BWSAP is the system alias for our connection with BW.
Any suggestions?

Hi Pedro Olvera  ,
Check here......
http://help.sap.com/saphelp_nw04/helpdata/en/ab/9659400d9d1059e10000000a155106/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/42/821640b7b6dd5fe10000000a155106/content.htm
Regards,
Vijay.

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    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    89
    Version
    0
    Level
    4
    Task
    86
    Opcode
    0
    Keywords
    0x8000000000000020
    TimeCreated
    [ SystemTime]
    2011-06-27T16:07:21.023625500Z
    EventRecordID
    9262
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    44
    Channel
    System
    Computer
    Rumen-PC
    Security
    [ UserID]
    S-1-5-18
    EventData
    ThermalZoneDeviceInstanceLength
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    ThermalZoneDeviceInstance
    ACPI\ThermalZone\TZS1
    AffinityCount
    1
    _PSV
    0
    _TC1
    0
    _TC2
    0
    _TSP
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    _AC0
    0
    _AC1
    0
    _AC2
    0
    _AC3
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    _AC4
    0
    _AC5
    0
    _AC6
    0
    _AC7
    0
    _AC8
    0
    _AC9
    0
    _CRT
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    _HOT
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    _PSL
    0000000000000000
    System
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    89
    Version
    0
    Level
    4
    Task
    86
    Opcode
    0
    Keywords
    0x8000000000000020
    TimeCreated
    [ SystemTime]
    2011-06-27T16:07:21.039225600Z
    EventRecordID
    9263
    Correlation
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    44
    Channel
    System
    Computer
    Rumen-PC
    Security
    [ UserID]
    S-1-5-18
    EventData
    ThermalZoneDeviceInstanceLength
    21
    ThermalZoneDeviceInstance
    ACPI\ThermalZone\TZS0
    AffinityCount
    1
    _PSV
    359
    _TC1
    0
    _TC2
    50
    _TSP
    0
    _AC0
    0
    _AC1
    0
    _AC2
    0
    _AC3
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    _AC4
    0
    _AC5
    0
    _AC6
    0
    _AC7
    0
    _AC8
    0
    _AC9
    0
    _CRT
    361
    _HOT
    0
    _PSL
    0000000000000000
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