No response from printer when printing a specific file from Photoshop CS6

I am printing from Photoshop to an Epson 3880 printer. I have a specific batch of files from a client that cause the print dialogue to immediately quit when requesting a print job, therefore never sending the information to the printer. With other files, I am able to print normally from Photoshop. After spending the morning on the phone with Epson, I isolated the problem to being with the file in Photoshop. These files were sent to me as PDFs and I converted them to PSDs. Having a hard time understanding this issue.
Does anyone know what kind of file would cause communication between photoshop and the printer to cease?

Photoshop does not communicate directly with the printer.
Photoshop communicates with the OS, which communicates with the driver, and the driver communicates with the printer.
But there may be something in the previously used print settings in the file that the driver does not like and causes it to misbehave.
(note: Epson has had a LOT of problems with their drivers on MacOS 10.9)

Similar Messages

  • Change output printer when printing a production order

    I can see that there is a specific printer associated with the output of a production order.  Is there a way to change the destination (a different printer) when printing a single production order?
    Right now I can see where the printer destination is shown in CO02, but I do not know how to change it. The screen is display only. The menu path is Order->Settings->Print info.
    Any help would be appreciated.

    Hi Janet,
    Try this.
    Path: CO02 -> Enter PO-> Settings -> List Control -> Here you can change the printer -> Click on continue button.
    Regards,
    Ferry Lianto

  • My printer double prints when printing

    My printer (Hp Officejet 5610 All -in-One) double prints when printing. What should I do?

    Hi,
    Disconnect the  USB cable and follow the below steps  to restart  the spooler service.
    Click Start (Windows logo) >> All Programs >> Accessories >>
    Right click on  Command Prompt and open it as Administrator ( choose run as administrator)
    Enter the below command in black window and hit enter key..
    net stop spooler
    That will stop the spooler service.
    Then enter the below command and hit enter key to start the spooler service
    net start spooler
    That will delete the current print comment and the  things in print queue.
    Press the widnows key and R key on the key board to open run window ( Click on Start >> Run).
    In run window  enter services.msc and click Ok.
    That will open services window.
    From there double click on the print spooler service.That will open a new window.
    Click on Stop button to stop and then click on start button to restart the spooler service.
    Make sure that startup type is : Automatic and Service status is : Started
    Click on Apply and Ok to close the services window.
    If the issue resolved,
    Say "Thanks" by clicking the Kudos Star in the post that helped you.
    Saul
    Tech Support Eng.
    HP

  • I use floating time zone with all of my iCal entries.  But then the times of the entries do not print when printing month view.  Is there a fix for this?

    I use floating time zone with all of my iCal entries.  But then the times of the entries do not print when printing month view.  Is there a fix for this?

    Sorry to have repeated this question as if I were answering it.  Just a mistake.  I'm just now learning how to use this site.

  • Printing when printer off

    Might be a stupid question but if i send email to print when printer is off does it print when printer is switched back on, or does it have to be on to work which kinda defeats the point of calling it remote printing 
    This question was solved.
    View Solution.

    Hi,
    Print jobs sent to the printer once it turned off will not be printed of course, however the print job will remain on the server up to 24 hours. the job will be printed one the printer turned on and connected to the network during that timeframe:
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02908385&cc=us&dlc=en&lc=en&product=5058338&tmp​...
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HT204003 how can i print a boarding pass image file from passbook?

    how can i print a boarding pass image file from passbook?

    I do not believe that Passbook supports printing. You can email, but not print. Then again I'm not sure what it actually emails, if that is a graphic of the card or what. I'm going to try it with my Starbuck's card, but there is no setting for printing within Passbook.
    EDIT: Actually it sends the email as an attachment for a Passbook card file, that cannot be handled by my computer. Hope that answers your question.
    Message was edited by: ChrisJ4203

  • Will iCloud backup and push specific files from one MAC to another?

    will iCloud backup and push specific files from one MAC to another?

    This is what I get when I follow that Link, Winston.
    I am using Safari and I am sighned in with my Apple Id. I'm not sure what the trouble is but I can not seem to read that tip is there some other way for me to find it?
    Unauthorized
    It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake. 

  • Generally when creating a Word file from either a Mac or Win7 pc and opening it on two different machines (either one first) it always prompts that the file is open and will be opened as read only. However opening a CSS file does not prompt that it is alr

    Generally when creating a Word file from either a Mac or Win7 pc and opening it on two different machines (either one first) it always prompts that the file is open and will be opened as read only.
    However opening a CSS file does not prompt that it is already open on or from any machine which is causing code edits to be lost.
    What we found from out testing:
    - The file can be saved from one user to the server and WILL NOT PROMPT on other machines until the saving machine has the Dreamweaver program closed completely
    - The file can be closed and  Dreamweaver minimised to the launch bar but it still will not register on other machines that it has been changed.
    - Also, until the  Dreamweaver program is closed on the machines, it will continue to open it's saved version of the file. 
    Example Scenario:
    - User 1 opens test.css (which is 2000 lines) and adds some code to the end of the file to bring it up to 2500 lines
    - Meanwhile User 2 opens test.css as well (opens as 2000 lines as User 1’s edits have not yet been saved) and adds in code to bring it to 2300 lines
    - User 1 saves his file and closes it - but  Dreamweaver is still open.
    - User 2 also saves his file and leaves  Dreamweaver  open.
    - The server will report the size and last edit of the file the same as User 2 as he was the last person to save it (and if you open from the Win7 Machine it will show as User 2’s 2300 line version)
    - If User 1 then open's the file again (from either the 'recent' in Dreamweaver OR clicking on the file directly in Finder...which version opens.... The version that User 1 saved! Not the true version on the server, but the version that User 1 edited and saved with 2500 lines in it.
    - Same for User 2, he will open 'his' version with 2300 lines in.
    Other information:
    - Files are opened directly from the server
    - Sometimes the users will save incrementally and re-open
    - Most of the time users will save incrementally and keep the files open
    - The users will never not save incrementally and just save when closing the file once finished
    - The users are usually working on the files all day
    - It is always the bottom lines of code that are lost. It could be a case of the two versions being mixed up and cutting off the newly added lines based on the line count (possibly).
    It is as if Dreamweaver is holding a cache of the version locally and then only properly looking back to the server when it has been completely closed. It is very difficult to see how the server is causing such an impact on these files, there are very few logs which are giving any indication to the root cause of the problems.
    Anyone know if this is a known issue?
    Is there a way that there can be a featured implemented on the server that doesn't allow another user to open a file if it is already open on another machine?
    Thanks

    Your server file handling has nothing, and really nothing to do with Adobe software. If files don't get locked for (over-)writing and/or lose connection to the program opening them, then your server is misconfigured. It's as plain and simple and that. Anything from "known file types"/ file associations not being set correctly, MIME types being botched, crooked user privileges and file permissions, missing Mac server extensions, delayed file writing on the server, generic network timeout issues and what have you. Either way, you have written a longwinded post with no real value since you haven't bothered to provide any proper technical info, most notably about the alleged server. Either way, the only way you can "fix" it is by straightening out your server and network configuration, not some magic switch in Adobe's software.
    Mylenium

  • When importing an MXF file from a CF card, I can only get :30 of the original clip. What am I doing wrong?

    When importing MXF video file from a CF card to Final Cut 6, I can only import :30 of it. Why am I limited to :30 and how do I get the entire clip?

    That's the WRONG WAY!  You have to use Log and Transfer, like Michael says.  Here's A tutorial on how to deal with Tapeless in FCP
    <a href=http://library.creativecow.net/ross_shane/tapeless-workflow_fcp-7/1 target=_blank>Tapeless Workflow for FCP 7 Tutorial</a>
    BUT NOTE!  If this is MXF from a CANON camera...their new 305 camera...you not only need a plugin to get it to work (they either include it with the camera, or you have to go to the website... the Canon Log and Transfer plugin), it also might only work with FCP 7.  Because the camera is brand spankin new.  Try the plugin first...well, if this is from that Canon camera.

  • Can I remove a SPECIFIC file from the "Recents" list?

         As far as I can see, Adobe Reader for Android has only the option of clearing ALL the files in the "Recents" list. It doesn't have the option of removing a specific file from the "Recents" list.
         Maybe I'm just missing the option I'm talking about or Adobe Reader doesn't really have that feature.
         Sensible answers to my question will be greatly appreciated. Thanks!

    Hi iSTULIN
    I assume you can delete the complete list, not the single file ...
    Please check the below link : http://blogs.adobe.com/readermobile/2011/09/09/faqs-for-adobe-reader-on-android/
    You can raise a feature request on the below link : https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

  • Is it possible to pickup a specific file from a folder?

    Hi
    I am wondering whether it is possible to pick a specific file from a folder. I have a shape where I have got a filename and I need to look for it in a folder.
    Is that possible?
    And how can I achieve this? The next step is to pick the file up and transfer it to another location. So basically in pseudo code I need to ask my defined folder with a filename as parameter. Get the file and move it to another folder.
    Suggestions are most appreciated. Thanks

    Assuming you are using orchestration, you could
    create an assembly, install it in the GAC, add a reference to it in your BTS
    project, and call it from an Expression shape to resolve the receive
    location. You would only really need one static method in a class. Be sure
    to add a reference to Microsoft.BizTalk.ExplorerOM.dll.
    Example:
    using Microsoft.BizTalk.ExplorerOM;
    namespace Phil
    public class OrchestrationHelpers
    public static string ResolveReceiveLocationName(string
    inboundTransportLocation, string receivePortName)
    BtsCatalogExplorer bts = new BtsCatalogExplorer();
    bts.ConnectionString =
    "SERVER=localhost;DATABASE=BizTalkMgmtDb;Trusted_Connection=True;Network
    Library=DBMSSOCN;"
    foreach (ReceiveLocation location in
    bts.ReceivePorts[receivePortName].ReceiveLocations)
    if (location.Address == inboundTransportLocation) return location.Name;
    return null;
    In your Expression shape within your orchestration, assuming a message
    called "MyMessage" and a string variable "receiveLocationName":
    receiveLocationName =
    Phil.OrchestrationHelpers.ResolveReceiveLocationName(MyMessage(BTS.InboundTransportLocation),
    MyMessage(BTS.ReceivePortName));
    If this post answers your question, please mark it as such. If this post is helpful, click 'Vote as helpful'.

  • When I open InDesign files from our design team, the fonts don't show up even though I have them installed on my computer. How do I get it to recognize fonts I have installed?

    I use my Adobe programs from the Creative Cloud. When our design agency sends me files, I open them and fonts I have on my computer aren't showing up when I open the file. Everywhere online it says I need to add the fonts to InDesign's font file, but since I'm working out of the Creative Cloud, I don't have that option. How do I get InDesign to recognize these fonts when I'm opening files from our agency?

    ID sees fonts installed on your computer and contained in a Document Fonts folder in the same folder as the document, if one exists.
    I don't really understand what you are saying about fonts you have installed not showing up. And cloud makes no difference -- all the applications and support files are installed on your hard drive.

  • Hello, I have a Mac computer with NVIDIA 750M dedicated graphics card and monitor EIZO but the problem was there when I was working with Windows and Acer monitor. When I open a file from Camera Raw in PS this is smaller than the screen so I double-click w

    Hello, I have a Mac computer with NVIDIA 750M dedicated graphics card and monitor EIZO but the problem was there when I was working with Windows and Acer monitor. When I open a file from Camera Raw in PS this is smaller than the screen so I double-click with the tool "hand" to fit on the screen, but the picture loses sharpness and becomes blurry. If you magnify the image even only slightly with the tool "zoom" the picture comes back clear. In Camera Raw instead is always sharp. I solve the problem by turning off the graphics card in PS but often use plugin that need the graphics card otherwise the processing time is much longer. I ask for help.
    Thanks.

    Hello, I have a Mac computer with NVIDIA 750M dedicated graphics card and monitor EIZO but the problem was there when I was working with Windows and Acer monitor. When I open a file from Camera Raw in PS this is smaller than the screen so I double-click with the tool "hand" to fit on the screen, but the picture loses sharpness and becomes blurry. If you magnify the image even only slightly with the tool "zoom" the picture comes back clear. In Camera Raw instead is always sharp. I solve the problem by turning off the graphics card in PS but often use plugin that need the graphics card otherwise the processing time is much longer. I ask for help.
    Thanks.

  • Can you please tell me what to do when I change a file from PDF to word and it comes up with headers

    Can you you please tell me what to do when I change a file from PDF to word and it comes up with headers and footers. I do not want the headers and footers but I need the information so that changes can be made in them  - There are over 80 pages in this document and every page had a header and footer. The document did not have any headers and footers when it was first typed out.

    Good day,
    Try converting the document to a .doc format instead of .docx. 
    If that doesn't resolve the issue, please share the file with us via the File Conversion Issue form.  Be sure to reference this forum thread in your description so we can circle back on the issue.
    Kind regards,
    David
    Adobe Systems

  • When I update itunes it deletes the library file, and when I restore that file from the previous libraries or my backup, itunes will run but tell me "the iTunes library file cannot be saved. A folder was specified instead of a file" How do I fix this?

    When I update itunes it deletes the library file, and when I restore that file from the previous libraries or my backup, itunes will run but tell me "the iTunes library file cannot be saved. A folder was specified instead of a file" How do I fix this?

    Hi there Br0x,
    You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/ht1451
    -Griff W.

  • I somehow changed a video in my imovie to zero fps, so it just plays black.  The video still exists on my desktop but even when I delete the files from imovie and reimport them the file is still in zero fps and play black.

    somehow changed a video in my imovie to zero fps, so it just plays black.  The video still exists on my desktop but even when I delete the files from imovie and reimport them the file is still in zero fps and play black.

    I'm not sure of your question.
    Are you asking how to use Photoshop?
    Or are you asking for the dimensions of video iMovie uses?
    It edits in 720P HD, which is 1280x720.
    You can make it a bit bigger so you can zoom in.
    Much bigger then this is a waste of time.

Maybe you are looking for