Non existent mac support

I have three major problems - i have to restart safari twice a day cos it slows to a crawl, i have to reboot my mac at least once a day, and snow leopard defaults to mac email but i use gmail. i have set up support calls with mac support, which i pay for, and get the callback which says calls are answered in the order received and then tell me i am on hold for ten minutes. Is Apple becoming Microsoft? And since Apple no longer provides support, how do I stop the ongoing "callbacks" which always put me on hold. I run a business. Should I go back to Microsoft and Dell for non existent support?
Safari = memory leak? not enough cache? problems with snow?

mhh.. when i phone apple care, i wait my 10 minutes and have someone on the line who will try to help me. don't see where the problem is, as i'm not the only person who calls them.
you could try to delete safari's cache, if the browser gets slower. it's an option in the safari menu. also, if safari's generally to slow for you, you can easily try other browsers like chrome, opera or firefox.
why do you have to reboot your mac once a day? does it freeze? or kernel panic?
as for SL defaulting to mac email instead of gmail... i don't get it. Sl has it's own mail client. there you can setup your gmail account as POP3 or IMAP account and the mail client will send and load mails only from this account. but the same here as for safari. if you don't like apples mail client, install another one like thunderbird.

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