Non hp cartridge ERROR

ERROR MESSAGE = NON HP CARTRIDGE
PRINTER WILL NOT PRINT

Hi, are you using a genuine HP?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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Officejet J6480 - cartridge error, cartridge on right needs to be replaced

I had this error last week with an old non-hp cartridge; replaced with hp and one week later getting the same message. Have tried unplugging and restarting -- no luck! Any suggestions?

Thanks - I chatted online with HP and that is exactly what they had me try but still had no luck so they seem to think it is a defective cartridge and are sending a new one. I don't think that it is the cartridge but maybe in the compartment where the cartridge goes. Unfortunately it is really hard to get your finger in there to clean. I put in a new hp cartridge yesterday and for the time being it is working. If it happens again I guess I will figure a better way to clean in the unit.

HP Deskjet 6980-print cartridge error

I replaced both ink cartridges.Once I closed the lid and error came on my screen telling me Print Cartridge error- tri color. and the tri color light blinks continuously???

Hi - by 'compatible cartridges', do you mean refilled or non-HP cartridges? HP can't support those because they are somebody else's product - HP doesn't know what kind of ink is in them, how they were refilled, how they might have been damaged during remanufacturing, etc. Here's a support document on a comparison of reliability of HP vs remanufactured or refilled brands by QualityLogic (an independent quality assurance organization): http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00113&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE.... There is a broken link in this doc, which is a bit annoying, but I think it is trying to take you to this page, which has more on the relative reliability of HP vs non-HP: http://www.hp.com/sbso/product/supplies/printer-ink-refill.html
When you cleaned your electrical contacts, did you clean the contacts inside the printer as well? They are hard to get at, but you'll find them in the cradle where the cartridges go - they match up with the contacts on the cartridges. Don't use very much water at all - a barely dampened, lint-free cloth is best. And I would use distilled water, rather than rain or tap water. Rain water especially could have contaminants.
I work on HP's behalf.

Officejet Pro 8600 print cartridge error

one or more cartridges appear to be damaged K. Message appeared after replacing the exhausted original black setup cartridge. I replaced the replacement cartridge with a new cartridge to no avail. I cleaned the contacts and even replaced all the original setup cartridges, again to no avail. This is a wireless network printer and the PC uses a windows 7 home premium OS. This appears to a printer problem not connected to the PC or OS. This is the 2nd HP printer i have that has the same problem. Any suggestions except replacing the printer?
This question was solved.
View Solution.

@ REBjr. - I understand that you are getting error message on the printer that is related to the print cartridges. Are you using genuine HP non refilled ink in the printer? I would start by doing a hard reset to the product in an attempt to restore the printer to a known working condition and try to clear the error message prior to replacing any parts. Here is a document that will provide the steps to the hard reset. Also, is there residue on the black cartridge? If so, I would look at this link here. It addresses getting an ink cartridge error message on the printer when trying to install a new black cartridge in the machine. I hope that this helps.
I am a former employee of HP...
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Cartridge Error: Refer to advice documentation to troubleshoot

Hello every one,
I have this message comes up on the printer screen ( Cartridge Error : Refer to advice documentation to troubleshoot)
i have done all the steps from the manual but the problem still exiting.
Please need your advices.
Thanks a lot.

@ Arthtarul- I will need a little more information in order to help out. Is this the entire error message that is displaying on the printer? What model of printer do you own? And are you using genuine non-refilled HP ink? Is the printer plugged directly into a wall outlet? This reason I ask this is because if the printer in not plugged in properly that can cause false error messages on the device. If you do have the same printer that is listed in the link above; have you tried those steps listed ? Have you tried replacing the cartridges in the printer?
I am a former employee of HP...
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HP Deskjet 1510 Tri-color Ink Cartridge Error

I just bought a HP Deskjet 1510 back in August and I loaded the HP original ink cartridges that come with the purchase. For the first 5 print jobs it was working well, but somehow after a while my laptop and the printer itself just kept warning that there's low ink level in the cartridges (especially the tri-color one). I haven't even got to use the tri-color cartridge much as I've been printing in grayscale ever since I've used this printer.
I've tried taking the cartridge out and putting it back in again; sometimes it works, sometimes it doesn't. I thought it might be a contact issue so I cleaned those parts too but it didn't change anything.
It's getting extremely frustrating as I'll have to do this for god knows how many times for every single page I print or copy. This happens to the black cartridge too but 90% of the time it's the tri-color cartridge.
Please help.
Thanks.

Hello @ut32w , and welcome to the HP Forums, I hope you enjoy your experience!
I hope you had a great holiday!
I understand from reading your post that you are running into cartridge errors. I'd like to help!
I would first suggest removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend running through the steps listed in the document below:
An 'Incompatible Ink Cartridge or 'Ink Cartridges Missing' Error Message Displays for HP Deskjet 151...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

"Schema validation found non-data type errors" error when passing a string value to date field in infopath

Hi,
I have an infopath web brower enabled form. In the form i have a date field.
I am passing the data from the database to that field using the C# code.
But, as the field from database is coming as string, i am getting an error, and i am not able to assign the value.
I get the date value from database as "3/25/2011 12:00:00 AM"
I used the below code:
[CODE]
if (objInfopathFormcData.myRecievedDate != null)
myRoot.SelectSingleNode("/my:myFields/my:field97", NamespaceManager).SetValue(objInfopathFormcData.myRecievedDate);
[/CODE]
I am getting the error as "Schema validation found non-data type errors".
How to set the value for a date field in Infopath.
Thank you

HI,
I fixed it:
Below code is used to fix:
[CODE]
XPathNavigator xfield = null;
DateTime dtmyRecievedDate;
dtmyRecievedDate = Convert.ToDateTime(objInfopathFormcData.myRecievedDate);
if (objFormcData.FcCompletionDate != null)
xfield = myRoot.SelectSingleNode("/my:myFields/my:field97", NamespaceManager);
DeleteNil(xfield);
xfield.SetValue(dtmyRecievedDate.GetDateTimeFormats().GetValue(5).ToString());
// method to delete xsi:nil
private void DeleteNil(XPathNavigator nav1)
if (nav1.MoveToAttribute("nil", "http://www.w3.org/2001/XMLSchema-instance"))
nav1.DeleteSelf();
[/CODE]
Thank you

HP Officejet Pro 8600 Premium e-All-in-One - N911n cartridge errors

Please help! I have an Officejet Pro 8600 all in one that is just over a year old, just out of warrenty... We don't use it much and so just had to change the ink cartridges for the first time. Once they were changed out, the printer gave me the warning that there is a cartridge error and that the Cyan failed. Even though it was a brand new cartridge, I bought another one and changed it again. I still get the same error message with the 2nd new one. I have been through everything on the HP website for troubleshooting this problem and nothing works! Please, does anyone have anything else I can do????

Sorry to hear you are still having this problem. So the yellow was out and you replaced the yellow and then the cyan failed?
Printers when left not used for some time, may have printhead issue, but if it's not even recognizing the cartridge, then more likely a hardware or board issue that may need professional service.
One thing you can try is to update the firmweare (if not already), http://ftp.hp.com/pub/softlib/software12/COL41945/bi-101905-5/OJP8600_N911a_R1322C.exe
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Receiving non system disk error when trying to install Windows 8.1 full version on Mac Mini

I am trying to install Windows 8.1 full version on a Late 2012 Mac Mini using OS X 10.9.2 using boot camp.
The windows partion has been created but when the mac mini reboots I receive a Non System Disk error. Press any key to continue
Please could someone assist with my problem

Thanks for that information, I removed all the external devices except the Superdrive.
Ran Boot camp again, created the MS Dos partition, and the mac restarted.
Now I have received the "No bootable device -- insert boot disk and press any key"
Please help

How do I fix Cartridge Error and flashing light message on my 4215xi all-in-one? I use windows 8.1

This equipment was working just fine after I installed a re-filled black ink cartridge. A few days later I began to get a flashing light with the message: Cartridge Error. See Product Documentation for details. Sometimes my computer said the printer was offline when it wasn't. I have also had occasional cartridge door open messages when the door was closed. I have removed the two cartrdges, cleaned them with water by using a coffee filter as a swab. I have also uninstalled and, I think, reinstalled the software printer driver, but I am not entirely certain as to that.

Hi there @donpablitosan!
Thank you for posting on the HP Forums!
I would be happy to help in regards to the flashing lights and cartridge error on the printer. You had also mentioned that the computer sometimes shows the printer offline or door open errors. I should be able to help with that as well!
The first thing I suggest is to plug the printer into the wall outlet directly if it is currently in a power surge protector or extension cord. This may sound silly but this will ensure the printer is getting full power and may eliminate any unnecessary troubleshooting. If the printer is no longer getting full power from the power surge or extension cord it may give false errors or have poor connection and paper feed issues.
From what I can find it looks like you have done all the troubleshooting regarding the cartridge itself. If you have tried the above suggestion and are still getting the same issue then you may need to try another cartridge to see if the issue is coming from the printers hardware or the cartridge.
Thanks again for posting on the HP Forums!
Please post back and let me know how it goes and enjoy your day!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Photosmart 7520 - Non-HP Cartridge Message

As of today, I have received 4,874 "Non-HP Cartridge(s)" messages from HP. I consider this out and out harassment rather than reminders to use HP cartridges in the printer. I am using Office Depot cartridges because the local Office Depot was out of HP 7520 cartridges when I needed them last September. I tried the hard reset sequence suggested in an earlier post, but it did not work (I've received 12 messages from HP as I drafted this!). If HP is trying to drive off customers, they are doing a fine job. And at this point, on general principles, I can't envision buying genuine HP catrridges for the printer, or buying any other HP product in the future. If anyone has any suggestions on how to make the messages stop (short of buying HP cartridges), please let me know.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

SMCnsnmp in shared-ip non-global zone errors due to duplicate I/F index

Hi all,
I have Solaris 10 zones using the shared-ip model, with Net SMTP installed in the global and non-global zones.
Smtpd starts normally in the global zone, but fails to start in the non-global zones, reporting this error ...
$ sudo tail /zones/roots/uxNNNz4/root/var/log/snmpd.log
error on subcontainer 'interface container' insert (-1)
error on subcontainer 'interface container' insert (-1)
error on subcontainer 'interface container' insert (-1)
error on subcontainer 'interface container' insert (-1)
error on subcontainer 'interface container' insert (-1)
error on subcontainer 'interface container' insert (-1)
error on subcontainer 'interface container' insert (-1)
error on subcontainer 'interface container' insert (-1)
error on subcontainer 'interface container' insert (-1)
error on subcontainer 'interface container' insert (-1)
This error was reported on OpenSolaris some time ago, reference ...
(http://prefetch.net/blog/index.php/2009/05/10/net-snmp-should-now-work-in-an-opensolaris-non-global-zone) ...
Net-snmp does not work in an opensolaris non-global zone:
+"error on subcontainer ‘interface container’ insert (-1)"+
These errors are caused by opensolaris bug #6640675, which causes all interfaces to be assigned an index value of 0 (this leads net-snmp to think there are duplicate interfaces). The fix was just integrated into Nevada, so hopefully the code will be back ported to Solaris 10.
Example ifconfig in global zone (note index 2 for global and shared-ip VIPs)...
lo0: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1
inet 127.0.0.1 netmask ff000000
lo0:1: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1
zone ux560z1
inet 127.0.0.1 netmask ff000000
lo0:2: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1
zone ux560z2
inet 127.0.0.1 netmask ff000000
lo0:3: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1
zone ux560z3
inet 127.0.0.1 netmask ff000000
lo0:4: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1
zone ux560z4
inet 127.0.0.1 netmask ff000000
nxge0: flags=1000843<UP,BROADCAST,RUNNING,MULTICAST,IPv4> mtu 1500 index 2
inet 172.25.4.2 netmask fffffc00 broadcast 172.25.7.255
ether 0:21:28:ba:9e:e4
nxge0:1: flags=1000843<UP,BROADCAST,RUNNING,MULTICAST,IPv4> mtu 1500 index 2
zone ux560z1
inet 172.25.4.3 netmask fffffc00 broadcast 172.25.7.255
nxge0:2: flags=1000843<UP,BROADCAST,RUNNING,MULTICAST,IPv4> mtu 1500 index 2
zone ux560z2
inet 172.25.4.4 netmask fffffc00 broadcast 172.25.7.255
nxge0:3: flags=1000843<UP,BROADCAST,RUNNING,MULTICAST,IPv4> mtu 1500 index 2
zone ux560z3
inet 172.25.4.5 netmask fffffc00 broadcast 172.25.7.255
nxge0:4: flags=1000843<UP,BROADCAST,RUNNING,MULTICAST,IPv4> mtu 1500 index 2
zone ux560z4
inet 172.25.4.6 netmask fffffc00 broadcast 172.25.7.255
QUESTIONS:
1. Has the bug been reported for Solaris 10 ?
2. Is a Solaris 10 patch available ?
3. Is there a work-around or other ideas to get SMTP working in a Solaris shared-ip zoned.
4. Exclusive-IP should fix it, but does that require a dedicated NIC per zone ?
Thank You,
KW

The CR you cite: 6640675
was fixed in S10 over a year ago. You'll need a contract to get the patch.

HP 5510 all in one reads "print cartridge error"

Printer will not reset after I installed new HP black cartridge. I cleaned cartidges and printer heads as per HP instructions,
but same error message remains. Is there a way to reset the printer?

Hello @mainelym , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are running into cartridge errors. I would like to help.
I would recommend removing the ink cartridges, and performing a power reset on the printer.Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest this document on A 'Used or Counterfeit Cartridge Detected' or 'Counterfeit Cartridge Advisory' Message Displays on t...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Check print cartridge error

I installed a new black cartridge in my HP PSC 1410 All-in-One. It printed a sheet to align the cartridges, but it won't scan, and I can't find HP Utilities or Scan or Toolbox on my MAC.
I tried taking one cartridge out, then the other. That did not help. I also tried turning everything off, no luck. The only thing that happened was the printer printed another aligning sheet.
Any suggestions??
Thanks

Hello apgrams,
Welcome to the HP Forums!
I understand you're receiving a few problems with the PSC 1410. I will do my best to assist you! What is your operating system on your Mac computer? Click here to find out.
Are you still receiving "Check Print Cartridges" error?
Is this alignment sheet missing colors? If not, then please follow these steps:
1) Remove all ink cartridges from the printer, then close the door
2) Remove the power cord from the printer (Do not press the power button)
3) Wait 60 seconds or more, then plug the power cord back in
4) Wait for the printer to turn on completely, then install the ink cartridges
5) Try to print another alignment page
I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

I keep getting a "Print Cartridge Error" even after replacing both ink carts in my psc2410

I keep getting a "Print Cartridge Error" on my psc 2410. I replaced both ink cartiridges and cannot clear the error. Any ideas?

After playing with it, I now get only a 'check color cartirdge' message. I've pulled it out, checked the contacts and put it back in several times to no avail...

Non hp cartridge ERROR

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