Not feeling like a "valued customer"

I ordered a phone (Droid X) Aug 25th and received an email that has a
link to check the status of my order (7001709388).   Checking the status it says
my order will ship Sept. 9th.  Today (Sept. 13th) I called Verizon after not receiving
the phone to inquire the status since I've been checking on-line for a month.   Now it appears
that there was some problem with the order and my phone was never shipped.
Verizon never contacted me about any problem and now I'm waiting at the back of
the line for a Sept. 23rd shipment.   This is extremely poor customer service.   Verizon
should have contacted me the moment a problem with my order was detected.   I was
checking the status daily and the update always assured me that may order was scheduled
for a Sept 9th. shipment.
Verizon has not made any effort to expedite my order and not responded to either of my emails
on the subject.
Next week I'm going on a trip and need a phone, maybe it's time to switch to an Apple iPhone.

Ambreezy wrote:
Hello, I am a Verizon Wireless Employee and have read your post in regards to your order and understand your frustration. What I was trying to do was to contact a store in order to verify if they had any in stock at which you could go pick up instead of waiting until 9/23, but all stores in your area are out and will not have any in for 3-7 weeks. If you do not want to wait for the Droid X, they do have a Samsung Fascinate which is very similar to the Droid X.
AMbreezy,
Sorry for the late response.   Soon after I posted my "forum rant" I was contacted by phone from a Verizon Rep.
She was responding to an email I had sent after discovering my order had been canceled.   She apologized
for the mistake and expedited my order.   I received my Droid X in the mail a few days later.   It's been a month
now and to just say I am enjoying the phone, is a huge understatement.
Andrew99

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Debugging that makes you feel like a dope

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echo '2nd part = ' .
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echo 'last part --> strpos>0 = ' .
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Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
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Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
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After updating my Macbook Pro retina display to os x yosemite 10.10.2, the mause and track pad locks, and do not respond especially when using the Mac for a long period, please help, how can I solve this, I do not like feel like in windows, so I paid

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Preview will not print 8.5" x 14", only when the computer feels like it

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JFileChooser not opening when we applied custom Look and Feel & Theme

Dear All,
JFileChooser not opening when we applied custom Look and Feel & Theme.
The following is the source code
import java.awt.Color;
import javax.swing.*;
import javax.swing.plaf.ColorUIResource;
import javax.swing.plaf.metal.MetalLookAndFeel;
import com.jgoodies.looks.plastic.*;
public class CustomTheme {
public static void main(String[] args)throws UnsupportedLookAndFeelException{
UIManager.setLookAndFeel(new MyLookAndFeel());
MyLookAndFeel.setCurrentTheme(new CustomLaF());
JFrame frame = new JFrame("Metal Theme");
JFileChooser jf = new JFileChooser();
System.out.println("UI - > "+jf.getUI());
//jf.updateUI();
frame.getContentPane().add(jf);
frame.pack();
frame.setVisible(true);
static class CustomLaF extends PlasticTheme {
protected ColorUIResource getPrimary1() {
return new ColorUIResource(232,132,11);
public ColorUIResource getPrimary2() {
 return (new ColorUIResource(Color.white));
 public ColorUIResource getPrimary3() {
 return (new ColorUIResource(232,132,11));
public ColorUIResource getPrimaryControl() {
return new ColorUIResource(Color.GREEN);
protected ColorUIResource getSecondary1() {
return new ColorUIResource(Color.CYAN);
protected ColorUIResource getSecondary2() {
 return (new ColorUIResource(Color.gray));
 protected ColorUIResource getSecondary3() {
 return (new ColorUIResource(235,235,235));
 protected ColorUIResource getBlack() {
 return BLACK;
 protected ColorUIResource getWhite() {
 return WHITE;
static class MyLookAndFeel extends Plastic3DLookAndFeel {
 protected void initClassDefaults(UIDefaults table) {
 super.initClassDefaults(table);
 protected void initComponentDefaults(UIDefaults table) {
 super.initComponentDefaults(table);
 Object[] defaults = {
 "MenuItem.foreground",new ColorUIResource(Color.white),
 "MenuItem.background",new ColorUIResource(Color.gray),
 "MenuItem.selectionForeground",new ColorUIResource(Color.gray),
 "MenuItem.selectionBackground",new ColorUIResource(Color.white),
 "Menu.selectionForeground", new ColorUIResource(Color.white),
 "Menu.selectionBackground", new ColorUIResource(Color.gray),
 "MenuBar.background", new ColorUIResource(235,235,235),
 "Menu.background", new ColorUIResource(235,235,235),
 "Desktop.background",new ColorUIResource(235,235,235),
 "Button.select",new ColorUIResource(232,132,11),
 "Button.focus",new ColorUIResource(232,132,11),
 "TableHeader.background", new ColorUIResource(232,132,11),
 "TableHeader.foreground", new ColorUIResource(Color.white),
 "ScrollBar.background", new ColorUIResource(235,235,235),
 "ToolTip.foreground", new ColorUIResource(232,132,11),
 "ToolTip.background", new ColorUIResource(Color.white),
 "OptionPane.questionDialog.border.background", new ColorUIResource(Color.gray),
 "OptionPane.errorDialog.titlePane.foreground", new ColorUIResource(Color.white),
 "OptionPane.questionDialog.titlePane.background", new ColorUIResource(232,132,11),
 "Table.selectionBackground", new ColorUIResource(232,132,11)
 table.putDefaults(defaults);
When i run this program the following error is coming:
Exception in thread "main" java.lang.NullPointerException
at javax.swing.plaf.metal.MetalFileChooserUI$IndentIcon.getIconWidth(Unknown Source)
at javax.swing.SwingUtilities.layoutCompoundLabelImpl(Unknown Source)
at javax.swing.SwingUtilities.layoutCompoundLabel(Unknown Source)
at javax.swing.plaf.basic.BasicLabelUI.layoutCL(Unknown Source)
at javax.swing.plaf.basic.BasicLabelUI.getPreferredSize(Unknown Source)
at javax.swing.JComponent.getPreferredSize(Unknown Source)
at javax.swing.plaf.basic.BasicListUI.updateLayoutState(Unknown Source)
at javax.swing.plaf.basic.BasicListUI.maybeUpdateLayoutState(Unknown Source)
at javax.swing.plaf.basic.BasicListUI$ListSelectionHandler.valueChanged(Unknown Source)
at javax.swing.DefaultListSelectionModel.fireValueChanged(Unknown Source)
at javax.swing.DefaultListSelectionModel.fireValueChanged(Unknown Source)
at javax.swing.DefaultListSelectionModel.fireValueChanged(Unknown Source)
at javax.swing.DefaultListSelectionModel.changeSelection(Unknown Source)
at javax.swing.DefaultListSelectionModel.changeSelection(Unknown Source)
at javax.swing.DefaultListSelectionModel.setSelectionInterval(Unknown Source)
at javax.swing.JList.setSelectedIndex(Unknown Source)
at javax.swing.plaf.basic.BasicComboPopup.setListSelection(Unknown Source)
at javax.swing.plaf.basic.BasicComboPopup.access$000(Unknown Source)
at javax.swing.plaf.basic.BasicComboPopup$ItemHandler.itemStateChanged(Unknown Source)
at javax.swing.JComboBox.fireItemStateChanged(Unknown Source)
at javax.swing.JComboBox.selectedItemChanged(Unknown Source)
at javax.swing.JComboBox.contentsChanged(Unknown Source)
at javax.swing.AbstractListModel.fireContentsChanged(Unknown Source)
at javax.swing.plaf.metal.MetalFileChooserUI$DirectoryComboBoxModel.setSelectedItem(Unknow
at javax.swing.plaf.metal.MetalFileChooserUI$DirectoryComboBoxModel.addItem(Unknown Source
at javax.swing.plaf.metal.MetalFileChooserUI$DirectoryComboBoxModel.access$2300(Unknown So
at javax.swing.plaf.metal.MetalFileChooserUI.doDirectoryChanged(Unknown Source)
at javax.swing.plaf.metal.MetalFileChooserUI.access$2600(Unknown Source)
at javax.swing.plaf.metal.MetalFileChooserUI$12.propertyChange(Unknown Source)
at javax.swing.event.SwingPropertyChangeSupport.firePropertyChange(Unknown Source)
at javax.swing.event.SwingPropertyChangeSupport.firePropertyChange(Unknown Source)
at javax.swing.JComponent.firePropertyChange(Unknown Source)
at javax.swing.JFileChooser.setCurrentDirectory(Unknown Source)
at javax.swing.JFileChooser.<init>(Unknown Source)
at javax.swing.JFileChooser.<init>(Unknown Source)
at CustomTheme.main(CustomTheme.java:20)
I am extending the JGoodies Look And Feel & Theme.
Thanks in advance
Krishna Mohan.

Dear cupofjoe,
Thank you for your response.
I am using the Latest JGoodies Look & Feel which is downloaded from http://www.jgoodies.com.
i am writing our own custom Look & Feel By Overridding Jgoodies Look & Feel.
In that case i am getting that error.
The following is the source code:
import java.awt.Color;
import javax.swing.*;
import javax.swing.plaf.ColorUIResource;
import javax.swing.plaf.metal.MetalLookAndFeel;
import com.jgoodies.looks.plastic.*;
public class CustomTheme {
public static void main(String[] args)throws UnsupportedLookAndFeelException{
UIManager.setLookAndFeel(new MyLookAndFeel());
MyLookAndFeel.setCurrentTheme(new CustomLaF());
JFrame frame = new JFrame("Metal Theme");
JFileChooser jf = new JFileChooser();
//System.out.println("UI - > "+jf.getUI());
//jf.updateUI();
//frame.getContentPane().add(jf);
frame.pack();
frame.setVisible(true);
static class CustomLaF extends PlasticTheme {
protected ColorUIResource getPrimary1() {
return new ColorUIResource(232,132,11);
public ColorUIResource getPrimary2() {
 return (new ColorUIResource(Color.white));
 public ColorUIResource getPrimary3() {
 return (new ColorUIResource(232,132,11));
public ColorUIResource getPrimaryControl() {
return new ColorUIResource(Color.GREEN);
protected ColorUIResource getSecondary1() {
return new ColorUIResource(Color.CYAN);
protected ColorUIResource getSecondary2() {
 return (new ColorUIResource(Color.gray));
 protected ColorUIResource getSecondary3() {
 return (new ColorUIResource(235,235,235));
 protected ColorUIResource getBlack() {
 return BLACK;
 protected ColorUIResource getWhite() {
 return WHITE;
static class MyLookAndFeel extends Plastic3DLookAndFeel {
 protected void initClassDefaults(UIDefaults table) {
 super.initClassDefaults(table);
 protected void initComponentDefaults(UIDefaults table) {
 super.initComponentDefaults(table);
 Object[] defaults = {
 "MenuItem.foreground",new ColorUIResource(Color.white),
 "MenuItem.background",new ColorUIResource(Color.gray),
 "MenuItem.selectionForeground",new ColorUIResource(Color.gray),
 "MenuItem.selectionBackground",new ColorUIResource(Color.white),
 "Menu.selectionForeground", new ColorUIResource(Color.white),
 "Menu.selectionBackground", new ColorUIResource(Color.gray),
 "MenuBar.background", new ColorUIResource(235,235,235),
 "Menu.background", new ColorUIResource(235,235,235),
 "Desktop.background",new ColorUIResource(235,235,235),
 "Button.select",new ColorUIResource(232,132,11),
 "Button.focus",new ColorUIResource(232,132,11),
 "TableHeader.background", new ColorUIResource(232,132,11),
 "TableHeader.foreground", new ColorUIResource(Color.white),
 "ScrollBar.background", new ColorUIResource(235,235,235),
 "ToolTip.foreground", new ColorUIResource(232,132,11),
 "ToolTip.background", new ColorUIResource(Color.white),
 "OptionPane.questionDialog.border.background", new ColorUIResource(Color.gray),
 "OptionPane.errorDialog.titlePane.foreground", new ColorUIResource(Color.white),
 "OptionPane.questionDialog.titlePane.background", new ColorUIResource(232,132,11),
 "Table.selectionBackground", new ColorUIResource(232,132,11)
 table.putDefaults(defaults);
pls suggest me the how to solve this problem.
thanks in advance
Krishna MOhan

Combo drive not pulling disks in: feels like something is in

I have this problem its about my combo drive, it doesn't take disk in any more. The mechanism that pulls the cd in is no longer working. cds wont go in when inserted more than 1/2 of the cd. I cant push the cd in any further, it feels like there is something in side blocking. The last time the drive worked was a few months back. I ejected a cdrw from the drive. the cdrw was damaged. the metallic layer on the disk came off. since than the drive will not accept disks.

Hopefully it's not seriously damaged.
Keeping my fingers crossed.
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Am I the only person that feels like the salesman lied to me, wrote up contract wrong, etc?

I had purchased two Iphone 4's without contract and enjoyed not having the bill and extra fees every month. Through the prepaid carrier, my son and I didn't even know we could use a laptop or anything with our phones. Luck would have it, the only thing I had left through Verizon was my USB device that I put on my computer and after 3 years, it broke. I went to Verizon to purchase a new one, and pay cash for it to not be under contract, the first salesman assured me it was compatible like the other but after four days I had to take it back for lack of connection. 79.00 was what I paid, when returned, of course I got stuck paying the restocking fee of 35.00 and a new sales person named Cofe (at Jonesboro location) comes to assist me. He talked me into the wifi jetback for 20 or so with the NEW TWO YEAR CONTRACT as he understood I would be needing for portable devices. Had to pay full price for it and wait for my 50 bucks on the rebate card. He spots my son scoping out the 4S, he said he could make the deal worth my while if we wanted to get newer phones...never telling me how much the cost. Against my better judgement, we got new phones, promised new free Lifeproof cases, etc. I told him my funds were tight and I only wanted a plan of about 160 or 180 total for all. Paid the small amount he said was due, then get a bill for 443 a couple days later. We kept going over the data on our phones, not knowing that he in fact set us up to pay 220 a month for 10 gb data, use of jetpack and two smart phones. Paying over for what we had on the mifi we didn't know exitsted caused us to have 30 too much on device and usually 30 overcharge data. Fianlly look at bill wondering why I couldn't get it paid up and 6 calls to customer service, digging through receipts, 10 hours of phone bill hunting, and numerous hours on the phone brought to my attention that he had set me up on almost the most expensive plan, charged us 99 each for cases, 99 for two new contracts and swiped a gift card for 400 to my account without any knowledge. Also, this was a new plan since not under contract, and HE TOOK OUR PHONES that I could've sold for a small chunk and there is not a trace of where they went? He made himself a sale that day!! They have removed some of the charges since I took back the FREE cases, etc., but this has been a horrible experience. I begged the people to please let me out of my contract because now I am unemployed and sure cant afford this and I feel like he did some underhanded tactics selling and not starting the plan off right. He didn't have to sell me the jetpack, we can run laptop of phones, and I guess if I were only gonna get 99 bucks for a three month old phone, I wouldve taken it elsewhere. It's amazing that of all documents scanned in My Verizon, it does not really show a trade in, which he didn't explain anyway, nor does it show what or the actual value. I get horrible service in my area and it drags on the web.not taking long to use the data. In the last week, my phone was cut off so I had to go to the prepaid place and port over. Paid enough to keep my son's phone and laptop and got told if I dont have remaining balance in a few days, they won't port my number back to Verizon, service interrupt on all and then the process server will get to bang on my door. I have never been so disgusted with service and some of the people in that building by their actions. One tried but of course he took up for his dude Cofe.....I don't know what to do now, try to pay it or tell them take the phones and FIND MY OLD ONES then go back prepay. Read this customer service specialist, because I am pretty sure DECEIT, RUNNING GIFT CARDS, AND WRONGFULLY SETTING UP NEW CONTRACT is grounds for an official claim. How did y'all like that bid long confusing mess of a story? :/

Uhhhh, hmmmmm, WHAT???
Sorry, I have no idea what you are ranting about. I think I would be more upset for running over my phone.

Not feeling like a "valued customer"

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