Not printing in grayscale

My printer will only print in colour even though I have set it to print in grayscale. Any help? It was working perfectly fine before but it started acting this way ever since I came back from my holiday. I have tried reinstalling drivers but to no avail. If the file I wanted to print was already in black then it would print in black. But if the file is originally coloured then the printer will still print in colour regardless of the settings I made. I am using ip4850.

Hi,
Grayscale is a mixture of available colors on your printer and under normal conditions printer will print in black and white using ALL colors. If you wish to print B&W, select Black in only.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

Officejet 6100 - H611a Will not print in grayscale when color cartridge is depleted.

The title says it all. - Windows 7 64-bit
Officejet 6100 - H611a Will not print in grayscale when color cartridge is depleted!
Even though the documentation that came with the printer says it will. After 2+ hours on the phone with HP support over the course of 2 days, I have been informed that printer WILL NOT print in black ink only if a color cartridge is empty.
I thought anyone who purchases this model should know the documents included lie.
From page 31 of the Officejet 6100 user manual: "If a color cartridge is depleted, the printer will print in grayscale using the black cartridge." LIES!
The HP Help Programs says the same thing.
I have hard-reset the printer, removed and reinserted all the cartridges, set the options to "black ink only," Nothing worked. 3 HP reps all said the same thing, "You have to get a new magenta cartridge."
Will be retuning for a refund as I purchased this model SPECIFICALLY because the manual said it would print the grayscale without color ink present.
Have had 4 HP printers over the years, never even considered buying anything except HP. This will be my last HP printer. Extremely disappointed by HP's deception.

Sorry the printer did not perform as expected. I have escalated this in an effort to get this to the right people.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

HP eprint will not print in grayscale using HP Photosmart 5510

Greetings,
This morning I installed the app on my husband Android phone and sent a .pdf file to print. When prompted I chose to print via the hp eprint and on settings chossed grayscale
The document printed in color.

You're welcome. No, you can send the photo to your printer from the app and have it print in gray scale. I just did it a moment ago. In your app, you have "registered" or signed in with your ePrint email address. Everything you send from the app from that point forward, is sent by sending to your ePrint email address. You need to open the app, click the gears (settings) in the top right corner, then select "Reset app data".
That will remove your ePrint email address from the app. Activate the app by signing in with your regular email address (instead of your ePrint email address).
Everything you send from the app to your printer will be done via wireless (instead of through ePrint email address).
When you use the app this way, your color/grayscale setting will work.
Please let me know how it goes.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

My Envy 7645 does not have the grayscale option in advanced set up to print in black and white

My Envy 7645 does not have the grayscale option in advanced set up to print in black and white

Hi , Welcome to the HP Forums! I see that your HP Envy 7645 does not have the grayscale option in advanced set up to print in black and white, on Windows 7. I am happy to help! It is possible, that you may only have the basic driver installed, instead of the full feature software and drivers. I would recommend to try our HP Print and Scan Doctor first, to see if ti can resolve the issue automatically. Otherwise, please try the following steps: Uninstall the software. Uninstalling the Printer Software.Clean boot the computer. How to perform a clean boot in Windows.Disable any Antivirus programs. Disable Antivirus software.Disable any firewall programs. Turn Windows Firewall on or off.Create a new user account. Managing User Accounts and Logins (Windows 7).Reinstall using the HP Printer Install Wizard for Windows. Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

HP Officejet Pro 8610 all in one printer will not print a PDF or JPG in color

I am using mac osx 10.6
I can make copies in color. Print word documents with color and pretty much everything else but print in color any PDF or JPG. I have tried various printer configurations. I have tried from acrobat, illustrator, and photoshop. With photoshop i even tried the option of letting photoshop control the color settings. I hae tried multiple differnt files all with the same results. All are color files. I do not know what to do. I re-installed the drivers for the printer as well. I do not get any errors and the ink levels are fine. 3/4s full in fact of every color

Hello,
Please try the below mentioned steps..
Open the PDF file,
Click File > Print , in the dialog box, uncheck "Print in grayscale ( black and white )"
Now click Print button
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

My new Officejet Pro 8500a on a Windows XP machine will not print from the Internet.

I just purchased and installed an Officejet Pro 8500a all-in-one and everything seems to work fine except that the maachine will not print from the internet. I use Windows XP home and and the Firefox browser. The printer is connected directly to the computer, and is not directly connected to the Internet or any other network.

The Officejet 8500 printers take individual ink cartridges (IIC); that machine requires that all cartridges be installed to ensure that the printhead does not get damaged. Ink is used in the printer not just for printing, but maintain the printer and the printhead. One can reduce the amount of color ink the printer uses by changing the printer settings to Grayscale or use black ink only. Page 34 of the user manual shows how one can change those settings when printing documents. For further information on how ink is used in the printer; one can look as this page here where it goes into detail on the different ways that ink is used in the printer.
I would just replace the color cartridge that the printer indicates needs replacing when the machine alerts you to low ink. I would not replace all colors at once when only one is in need of replacing.
I hope that this helps.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

My printer will not print in color, only black and white.

I have an Epson NX 420. I have set it up to my laptop, and am able to print off of my computer. But when I go to print a document out of pages, even though it says it is in the color mode it only will print out in Black and White. Is there something I should be downloading? I do know that the printer can and does print in color, because everything works perfectly fine on my Windows computer.

There are a few things to check:
Make sure the blue tape has been removed from the nozzle plate.
Print a diagnostic page as shown in method 4 here. Does this page print color? If so the issue may be your driver settings. Check for a "Print in grayscale" setting and uncheck this box.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Override app preferences to print in grayscale/black and white

I have successfully set up my eprinter to print in grayscale, however apps used on my iPad or Android phone (for instance, the coupons.com app) are able to override my preferences and print in color. This defeats the purpose of saving money through printed coupons.
Printer is HP 5510 and is set up with ePrint.

Yikes! Unfortunately, this defeats one purpose of getting a wireless printer. Printing full-color coupons is a huge waste of money, not a money saver.

HT3771 I Have a Kyocera FS-C2026MFP printer/scanner. How can I only pint the document in Black. I cannot work out how to not print in colour to save the inks!!

I Have a Kyocera FS-C2026MFP printer/scanner. How can I only pint the document in Black. I cannot work out how to not print in colour to save the inks!!

Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc." or "Kyocera Inc."
http://usa.kyoceradocumentsolutions.com/americas/jsp/upload/resource/25359/0/Mac Driver3SoftwareGuide1.1.pdf
On the printer driver documentation, Page 5, in the Imaging setting, although the options are not specifically shown, there should be an option on that screen of the print driver to click and select "B/W" or 'black and white' or 'grayscale' or 'monochrome' as Print Mode rather than the "Full Color" option shown in the illustration below.
You access these settings once you have selected 'Print' from an app.
If necessary, you might need to click on the 'Down arrow' button next to the printer name (OS X 10.6), or 'Show Details' button at the bottom of the print dialog box (OS X 10.8) to see additional settings.

HP Photosmart C5380 not printing colors as it should

I'm having a problem with printing. Up until the other day I was printing ok, but suddenly when I went to print instead of printing red, a yellowish orange color was printing, and purple was printing a very light blue. I cleaned the printhead, which resulted in red printing in yellow. I used the clean printhead option on the printer settings, colors are printing mostly ok. Just some lines are more faded than others. The colors that print with this are orange, green, purpule, yellow, pink and blue. I also tried to print in grayscale, which ended up printing in green. Any ideas of how to fix this problem??? Thanks

Hi , Welcome to the HP Forums! I noticed that your HP Photosmart c5380 is not printing colors correctly. I am happy to look into this for you! Please, take a look through this guide, Colors on Copies Are Incorrect. If this guide does not resolve your issue, then the printer may need to be serviced/ or replaced. Please contact HP, phone support for further assistance. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best of luck! “Please click the Thumbs up icon below to thank me for responding.”

Print in grayscale?

I used to be able to select "Colorsync Options" or I think Quartz Filters in the print dialog box, then choose the Grayscale option to print only in grayscale.
After I upgraded to Leopard, there's no longer a Colorsync option in the print menu. I looked in the apple help, but it tells me to select "Color Matching" which doesn't exist. Yes, i clicked the disclosure triangle to show all the options.
The only workaround i found was to save as PDF, then open it with ColorSync Utility and apply a Filter that way.
What happend to that option? I often print a grayscale preview of an image to avoid wasting color ink.

I noticed that many of my expected printing options weren't available using Leopard's default drivers. It appears os x by default is using the open source gutenprint drivers that for my printer have minimal functionality. in my case, for an epson photo 2200 printer, i needed to download and install the latest driver from the epson website. I do see that ColorSync currently appears as an option in my print dialog under 'Color Management', I'm not sure if that was there when using the leopard default driver or not. but its there now.

My Photosmart C6280 will not print in color.

My Photosmart C6280 will not print in color.All ink levels are good. Factory defaults clicked. Did I override something without realizing it? I don't see anywhere to click for grayscale. I am using an APPLE AIR....I have also turned the printer off and on again..

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My mac will not print in color

At first I thought it was my printer, but =( come to find out, it is my macbook. Someone please help find the setting to change this.
Thank you.

First, look in the , System Preferences, Hardware, Print & Fax.
On my Canon color printer, I can do a test page from Options and Supplies, Utility, Test Page , but it is probably highly-dependent on which printer you have as to the exact menus to get to the test page.
A test page will confirm that you're not running out of ink, or have a dried-out color cartridge.
If your test page prints correctly, including all colors, proceed to check actual printer settings with Command-P.
Click the blue 'down' arrow button next to your printer name.
It will reveal lots of additional print options.
For my Canon printer, the 'grayscale' checkbox is under Quality and Media settings, one of a number of drop-down choices from a scroll-bar located mid-page.
It's also possible that it is a setting within whatever application program you're using. Sometimes, it can be a faulty printer cable.
If none of this solves your problem, you'll have to tell us more details about what you're trying to print, from what application program, and on what printer. We absolutely try to be helpful here, but we're not mind-readers!

Photosmart 7525 will not print in color, except from the printer.

This printer refuses to print in color from my computer. Since I bought it to print photos, this is distressing. I followed all suggestions posted for this problem. (I had tried them all before.) It WILL print a copy in color from the printer itself. That is the only way. I use Adobe Photoshop and it won't print in color from there, Word, or the internet. Checked printer preferences; grayscale not on. Printer full of ink. Paper and quality OK. Please instruct me on how to print color photos from a color printer!

Hey , Welcome to the HP Support Forum. I understand you're unable to print in colour via PC with your HP Photosmart 7525 e-All-in-One Printer. I'd like to work with you on this. I have some suggestions that might restore this functionality for you. From what you're reporting, with the printer printing in colour from standalone it sounds like the main issue is software related. Accordingly, I recommend you try the following steps: Clear Temp Files: Press Windows Key + RIn the Run dialogue box type %temp% and select OKIn the Temp folder select all items and delete them. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. On Windows Vista, 7 and 8 if a Temp file is still be used you can simply 'skip' the used item and everything else will delete successfully. Once the Temp files are deleted close the Temp folderRight click on the Recycling Bin on your desktop and select Empty Recycling BinNext, I recommend running Microsoft Fix it (it's designed for Windows 7 but I have found that it works with 8 and 8.1). Click here to install. I've had a lot of luck detecting and automatically solving common printer software setup issues with this utility. If Fix it doesn't find a fix, or it prompts to uninstall the printer driver click here to reinstall your printer. Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue and you liked this post, feel free to give me virtual props by clicking on the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

My printer will not print in colour, but it will copy in colour

I have an HP laserJetProCM1415fnwcolorMFP
it wont print my documents, pictures in color, but it will allow me to photocopy in color.
Please help I have feature sheets to do.
thank you

Hello Firth,
Did you choose "Print in Grayscale" when you print? Please check your print setting.
If not, I would like you to suggest you to reinstall the software and get a firmware update in case if color options is not enabled.
Please let us know how it goes.
*I am an HP employee*
** Please click "Accept as Solution" if it solved your problem, so others can find it **
***Give Kudos to say "Thanks" by clicking on the thumbs up button under my name***

Not printing in grayscale

Similar Messages

Maybe you are looking for