Not receiving email to rest password.

I do not remember my iCloud password. When I enter my email address to reset it I never receive the email.

If you know the answers to your security questions you can use those to reset it, as explained here: http://support.apple.com/kb/HT5787.  If not, go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then  on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue".

Similar Messages

  • Not receiving email to change Password

    I need HELP please, I am losing my patience with this. My primary email account is an aol account (don't use it anymore and would love to change my primary to my gmail account but can't without my password) and every time I try to get a code emailed to me to reset my password, I don't receive said email. It's been at least 24 hours since the first time I tried getting an email and maybe less than an hour ago that I tried again. I want to login on my computer but can't because every password I try doesn't work. Someone PLEASE help me out here...

    Do the people that own Skype not reply to any of these messages because I'm trying to find someone else who has the same problem and got help but I'm not finding any...Skype is losing points here seriously 

  • I can not received email reset icloud password

    Hi all;
    i have another icloud account is [email protected] And i forgot my password. When i reset my password in https://iforgot.apple.com/ and reset by email but don't have any email was sent to me. Plz help me!

    Welcome!
    I clicked the reset pasword and I displayed that was sent to the e-mail and I've got nothing ... I wonder how all further set now, when I clicked reset pasword? Please help and when I got an e-mail?
    My e-mail: [email protected]
    Gasper DEBELJAK Skofja Loka, Slovenia

  • Updated my AppleID account info.  Under password security shows an email address to be used to receive email with new password settings.  I need to update that email address, how do I do that?  Thanks!

    Updated my AppleID account info.  Under password security shows an email address to be used to receive email with new password settings.  I need to update that email address, how do I do that?  Thanks!

    Thanks for the help Niel.  I couldn't change the rescue email address (an address that no longer exists and is therefore useless) until I could correctly answer the security questions.  After numerous guesses, finally got them right.  Was then presented with the option to change the rescue email address. Guess the only other option was to have Apple Support make the change or reset my account info.  Have made note of the correct answers so this won't happen again.   Thanks for the fast response!!

  • Not receiving Email

    I am not receiving email.  I am running System 10.6.8 on a MacBook Air.
    Email takes a long time to 'load' followed by  an error message, shown below, on each of my 4 accounts, 2 AOL and 2 Gmail.  Each account is 'imap'.  The 2 Gmail account have the same error message.
    There may be a problem with the mail server or network. Verify the settings for account “******” or try again. 
    The server returned the error: The connection to the server “imap.aol.com” on port 993 timed out.
    I have emptied the cache in Safari.
    I am, however, able to receive email from these accounts on my iPad.

    Are you using Safari (using web access to your email) or are you setting the accounts up in the mail application? With Safari you probably just have to have the right userid and password, there are probably no settings right?
    With the mail tool, I'd verify that your email address and password are correct by actually trying web access for gmail on safari just to make sure they're right. if you're like me, you have a million userids and passwords and it's easy to mistake one for another. Once you have done that, I'd delete the accounts in Mail and try re-adding them starting with the gmail accounts. It should set the all up for you.
    Also remember if you don't have an internet connection you could get an error as well. I'm sure someone else will pipe up with the Apple document for troubleshooting mail.

  • New ISP - not receiving email

    I have a relative with an eMac running 10.3.9. She recently switched to a new ISP and is not receiving email in Mail. She has to use web mail to retrieve it. Sent mail goes out ok from Mail, web-surfing works. She revised the account information in the previous email account in Mail, typing in the new email address, password and server info. I believe the problem is that she should create a new email account in Mail and disable the old account (archive and delete). Any ideas to resolve the incoming email issue? I will try my idea tonight and report whether it works or not.

    Hi RarelyDan,
    Welcome to the Apple Discussion forums!
    You may wish to try the troubleshooting tips found in Apple's Mail Help:
    "If you can't receive email, try the following:
    ▪ Send yourself a test email. The mail has to go out through your outgoing mail server and back into your incoming mail server. This is a good basic test of your account and server information.
    ▪ Make sure your computer can perform other Internet tasks, such as opening a webpage. If not, choose Apple menu > System Preferences and click Network. Choose Network Status from the Show pop-up menu. A green dot indicates that you are connected to the Internet or a network. If you aren't connected, go to the Finder and choose Help > Mac Help, then search for "Connecting to the Internet."
    ▪ Choose Mail > Preferences and click Accounts. Verify your account name and password. Your account name will usually be either your email address ([email protected]) or the part of your email address to the left of the "@" (tclark3). If your Internet service provider (ISP) lets you access your email via a web browser, you may be able to verify your name and password there. If the same information does not work using a web browser or your ISP doesn't offer a web-based mail option, confirm your user name and password with your ISP or network administrator. Remember to type your email password, not your Mac OS X user account password or ISP password (if different).
    ▪ Find out if you can reach your incoming mail server from your computer. Open Network Utility, located in Applications/Utilities, and click Ping. Ping is a simple network testing tool that shows whether a server computer is running and can be reached from your computer. Type the mail server name (such as mail.mac.com) or IP address in the address field, and click Ping. If you see 10 repeating lines, then the server can be reached. If you see a message such as "ping: unknown host bogus.apple.com," then the server is either down or unreachable.
    ▪ Mail works with the following account types: POP, IMAP, .Mac, and Exchange (only if configured as an IMAP server). You can't log in directly to Hotmail, AOL, or any service that does not support POP or IMAP access, and retrieve email using Mail.
    ▪ If you have an IMAP account, it may be placed "offline" if Mail can't access it. Choose Mailbox > Online Status. If you see the choices Go Online or Take Account Online, connect to the Internet, and then choose Mailbox > Online Status > Go Online.
    ▪ Make sure there is no firewall software blocking email traffic. A firewall works by selectively blocking network traffic. Mac OS X has a built-in firewall, which you turn on and off using the Sharing pane of System Preferences. Open System Preferences and click Sharing, then click Firewall. Make sure your firewall is off.
    ▪ You may be affected by another firewall, either software installed separately from Mac OS X or built into an Internet sharing router, or administered by your ISP or network administrator. Contact the appropriate person to find out whether a firewall may be in place.
    ▪ If you have changed options (such as Use SSL or Authentication) in the Advanced pane of your email account preferences, check with your ISP or system administrator for the correct settings."
    post back if still no luck or you have additional questions or comments,
    LS

  • User not receiving email / corrupt database?

    Much like another recent post, I have a user that can not receive email the emails just sit in the queue.
    The error on those messages is "[[email protected]]: temporary failure"
    Here are the twists:
    1) We had a power spike a couple of days ago. The user's UPS failed and his machine lost power completely. He rebooted and everything else was fine, but he has not received an e-mail since then.
    2) When looking at the list of users on the Server Admin > Mail > Maintenance > Accounts screen, the list in the database stops at the person BEFORE this particular user. They're alphabetical, obviously, so everyone after this person are not listed at all - 13 total missing accounts.
    The kicker is that the rest of us are still receiving e-mail normally!
    Thoughts?!
    Details:
    Mac Xserve running 10.4.11
    Dual 2GHz, and 2GB RAM
    Keep in mind I am NOT a born tech person, have a mild to moderate comfort level with a command-line prompt, and no native intuition for any of this.
    Thanks!
    -Rita

    I'm the consultant that fixed MNX04's server, but it took several attempts.
    the Cyrus reconstruct command failed to resolve the issue, and even removing the user using cyradm, and re-creating them in Workgroup manager didn't fix the problem.
    Pterobyte's mailbfr utility did the trick: mailbfr -f, wait awhile for the repair to run, and all was well.
    I'm grateful for all the help pterobyte has given to people on this forum, but it concerns me a little bit that the Cyrus utilities built in to OS X server can't fix this sort of problem. (However, this is the first time I've run into a problem with OS X mail servers that the Cyrus reconstruct command couldn't fix.)

  • Not receiving emails how come?

    All of a sudden I am not receiving emails on my iphone

        sconie,
    Hmm, that certainly isn't good! Are you connected to our network or wifi? Have you recently changed your password? What email provider are you using? Please provide additional details so we can better address your concerns.
    KarenC_VZW
    Follow us on Twitter @VZWSupport

  • Not receiving emails on iMac, iPhone 4, iPhone 5 and macBook Air.

    When we purchased our MacBook Air a couple of months ago, we could not receive emails. We have spoken with Comcast and they made sure our settings were okay on their end. In my screwing around on my iMac password, we now are not also receiving home emails. We are set up in iCloud.

    Hey there Wolfeden6,
    If you are still unable to get your email on your iPhone, and your iOS devices, I would first recommend using this article to help with your Mac Mail program. It walks you through using the Connection Doctor to help diagnose the connection issue.
    OS X Mail: Troubleshooting sending and receiving email messages
    And for your iOS devices, this is the article I would recommend:
    Get help with Mail on iPhone, iPad, and iPod touch
    To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
    Log in to your email provider's website to make sure that the account is active and the password is correct.
    Make sure your settings are correct using Mail Settings Lookup.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Tap the affected email account.
    Tap Delete Account.
    Add your account again.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • HT201320 Why can i not receive email with my icloud account but I can send it out only

    Why can i not receive email with my icloud account but I can send it out only

    Hi Nortarian,
    The article below will walk you through the troubleshooting steps for email on your iPad:
    iOS: Unable to send or receive email
    If you are unable to send or receive email, try the following steps:
    Restart the iOS device.
    Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
    Try an alternative Internet connection.
    If your email is provided by your Internet provider, try connecting from the home network.
    If your iOS device has an active cellular data plan, try to disable Wi-Fi:  Tap Settings > Wi-Fi and turn off Wi-Fi.
    If not, try a different Wi-Fi network.
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
    Hope this helps ....
    - Judy

  • Iphone will not receive emails

    I recently changed my password on both my yahoo account and itunes account.  i have an ipad and an iphone.   My ipad is receiving emails under my old password, and my iphone will not receive emails under the new or old password.  when I try to enter password for email under setting on iphone, it gives me the message that the yahoo server is unavailable.  again, my ipad has no problems receiving emails nor does my wife on her iphone. 

    I don't have any other email accounts on my phone and I don't get any type of error message.  It just says "Checking for Mail" and I receive nothing, so I know that it is accessing my work email system.  I haven't made any changes to my account.  I only accepted the message to update my carrier system.....I do have an appointment with the local Verizon store to see if they can help.
    Just FYI, my Exchange email account still works on my iPad, so I'm pretty sure the settings are correct.

  • Change domain of the email not received email from apple

    update my ipad 2 and  then ask activate, im loss my id and password change domain of the email not received email from apple I can not activate my ipad please help, my little girl put false  information fuel the only thing certain email

    If you're using the tell a friend tag ({tag_tellafriend}) you can modify the subject of the email that is sent out by Site Manager > System E-mails > Tell-a-Friend.
    If you're not using this, please let us know how eaxactly you're achieving this functionality.

  • HT5624 Not reciving email to rest secret question

    I need to change pass word & secret question put not revive email to rest my password

    Your rescue email will be different than your Apple ID email. Do you hav another email account you can check?
    If not then it is likely that you never set one up.
    In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html
    After you reset your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

  • My Mac is not receiving emails, but my iPhone receives emails. How can I fix this?

    I have a MacBook Pro Retina with OS X Yosemite 10.10.2. I recently tried to send a large file through the iCloud email drop. The email stayed in my outbox for a day and made my email app extremely slow. The email never sent, so I deleted the email from my outbox and restarted the program. Now, my email is no longer receiving any emails. The same email account on my iPhone receives emails, but my Mac email program will not receive emails. I've restarted the program and the Mac, but nothing has resolved the problem. Any suggestions???

    Mail (Yosemite): If you can’t receive messages

  • Can not receive emails from third party email accounts

    Recently I started working for a small business which has small business server 2011 and exchange 2010 installed. Before I started there were eight user accounts and they all have unlimited email access. I created a few users through sbs AD and also from
    exchange console a week ago. Unfortunately none of them can not receive emails from third party accounts. they all can receive internal emails and also can send mails to any email accounts internally and externally. 
    This is a night mare for me as new users are having trouble with communicating via mails. I have tried all the methods and now thought of posting this issue on tech net. Please help me on this!!
    Thanks a lot!! 
    Sammy 

    Checklist for testing inbound email problems, I am assuming outbound emails works ok.
    1. Check Port 25 forwarding on all modems routers/firewalls
    2. MX Record is created and pointing to the correct Public IP Address, use MXToolbox.com to verify MX Record and test SMTP flow. Also Verify your public IP has not changed, use whatsmyip.org to check you public IP
    3. If using POP Connector Service, make sure POP accounts are created properly
    4. If using a 3rd party spam host, make sure they forward email to correct public IP address, use step 2 to verify your public IP.

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