Office 2010 created PDF only bringing up Work with Certificates option with Signing

When creating PDF documents with Microsoft Word 2010, the only Sign option showing is Work With Certificates and is greyed, I Need To Sign and Get Others to Sign is missing. My previous PC with Windows 7/Office 2010 and Reader Xi was able to sign documents. I'm also able on my old XP machine to create a dummy pdf in Word 2010 and sign it in Reader, and on my Windows8/Office 2013/Reader Xi PC. Any idea as to where this might have been broken?
With the PDF file created in 2013, I Ctrl+D'd to get the security settings as it's commonly suggested that electronic signatures is failing because of a setting there, however I'm still able to sign it with Signing: Not Allowed and get the full signing menu instead of the Work With Certificates.

Hi,
If you meet any problems when using our products, you can post the question here. Please post one question in a single thread, and the question should be posted in the proper forum.
The current forum is for Office 2010 - Planning, Deployment, and Compatibility.
Just as Don mentioned, you may have multiple questions and some of them are not well placed, post them to the correct forum to get the specific support.
Regards,
Melon Chen
TechNet Community Support

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Hi,
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MMA_Junkie,
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Hello all,
I think I may have a solution for your problem. The actual problem exists in office 2003 and was an easy fix but I have been ratting my brains since I started doing tech support for MFD finding in office 2010, I would see the problem know the solution but
not be able to find the properties in office seeing they move them. A client would click on print select tray 2 or options and office would seem to ignore it. My work around was to get them to print to PDF then print there item selecting the print options
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Auto
Tray 1
Tray 2 etc
and a paper drop down box A4 A3 etc. This was a real problem as if it was on A4 and they where trying to print a3 selecting it through the print driver the MFD would ask for A4 paper instead of A3.
Ok so in 2007 2010 office this is where the options are causing the problem I only found it on thursday and as I dont have 2010 office at home I will have to double check these menu options when I am at another client but I should get it close enough for
you to find.
Click OFFICE icon in office word go to print, there is a rectagular box I believe it was called WORD OPTIONS or Office Options. next there is a lot of tab options, Advance is the one you want. Click on ADVANCE. Scroll right down and you will see
print and copy options.
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Default Printer Options (Usually the one it is on) but I believe auto is what you want.
Auto
Tray 1
Tray 2 etc
Also there is a few check box options I have not played with yet but one that caught my eye that was checked was along the lines of Shrink all print to A4 I would un check this.
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if I find other wise.
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Office 2010 created PDF only bringing up Work with Certificates option with Signing

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