Officejet 4260 Cant get a claim code

Officejet 4260 Cant get a claim code, which I need to set up ePrint, enrol for ink deliveries etc. When I press the wireless connection button on the control panel, nothing happens..so I can go no further. I have printed off a Wireless test results which states ''No problems found''

Hello blumist,
Welcome to the HP Support Forums!
I understand that during the process to setup ePrint and a HP Connected account, the Web Services button will not load anything on the screen of the printer.
Since you have a Wireless Test Report printer, which states no problems found, I would like to offer an alternative method to setup ePrint.
Open up a web browser on your computer, type the I.P address from the test report in the address bar and hit Enter. A screen should load for the printer. Click Web Services. From here, you will be able to access the same information that is on the front panel of the printer.
Let me know if this helped you at all.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    What is the model no. of the printer?
    Although I am an HP employee, I am speaking for myself and not for HP.
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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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