[possibly isolated] MOST B FRUSTRATING \B SYNCING ISSUE (EVER!)

THIS IS SO FRUSTRATING THAT I MUST TYPE IN ALL CAPS. IT IS AS IF MY iPOD IS SOME SORT OF INRESPONSIVE CHILD. EACH AND EVERY TIME THAT I TRY TO SYNCHRONIZE IT WITH iTUNES, OR, MORE IMPORTANTLY, BACK UP AND UPDATE MY iPOD TO THE LATEST iOS, THE FOLLOWING HAPPENS:
iTunes detects the iPod
I click 'update iPod'
iTunes displays the series of dialog boxes containing warnings, license agreements, and a plethora of unnecessary notifications
I click 'continue', 'agree', 'back up' 'yes', etc.
the software downloads
I wait 50 minutes
during those 50 minutes, my iPod displays the 'syncing' 'slide to cancel' screen
a small, generic loading symbol (circular bars, white) displays and spins, then freezes (the 'slide to cancel' highlight shine freezes also)
a new one overlays it and freezes also
a new one overlays it and freezes also
a new one overlays it and freezes also
the entire screen turns black
the apple logo appears
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
the 'charging' chime sounds
my iPod displays the 'slide to unlock' screen
I unlock my iPod
iTunes detects the iPod
-REPEAT CYCLE-
tech specs of my iPod touch:
2nd generation
8 gigabytes
iOS 4.1 (sob)
restored twice already
contained in a waterproof case
synchronized with an OEM apple cable that came with an iPod video (G5)
NOTE: I am aware that the cable is NOT the issue, since previous syncs have worked just fine with it.

iTunes displays the series of dialog boxes containing warnings, license agreements, and a plethora of unnecessary notifications
By any chance, are you still back at Service Pack 2 for your XP? If so, check for a Windows drive letter confusion as per the following document:
[Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear|http://support.apple.com/kb/TS1493]
(If you've got Service Pack 3, then something else would have to be going on, since the hotfix that corrected the issue on XP was rolled up into Service Pack 3.)

Similar Messages

"Most Recently Added" Playlist syncing issue

I add music to my iTunes library pretty slowly, so I created this smart playlist to replace the default Recently Added playlist:
http://www.cubeupload.com/files/45a800smartplaylist.png
In iTunes, this shows me the the 90 most recent Music items I added to my library. On my iPod Touch 2nd Gen, however, it shows me a seemingly random list of songs in my library which were synced to the iPod.
Any ideas?
Message was edited by: Corey Csuhta

Hi Corey,
Welcome to Apple Discussions.
The conditions for your Smart Playlist are specific to the following:
iTunes will pick "90" items, with the parameter of *"most recently added"* - the "most recently added" condition is based of date, too my knowledge it does not encompass time though. - So, if you added more than 200 items and they all share the same date, then iTunes will choose 90 of those 200 items randomly.
Other than that, there may be a metadata error in your files which is causing this issue.
Regards,
Peter.

Since up grading to new OS Lion my iPhone iPod and iPad all give me sync issues they load apps , music , books , movies , but refuse photos and the sync ends with an error 50 message most times , yes I have re booted reinstalled new i Tunes help !

Since up grading to the new OS Lion basicly problem free except my iPhone iPod and iPad all give me sync issues they load apps , music , books , movies , but refuse photos and the sync ends with an error 50 message most times , yes I have re booted reinstalled new i Tunes and all my others help ! I have update every thing I can re installed , no other issues apart from Parallels and windows which I have deleted and will reisnstall and up date when I get my discs back moving house so in storage boxes somewhere ? , but who needs Windows ? is any one else suffering , or have any solutions

Hi Ken,
Wow, I've logged into adobe and never seen your response until now.
I need to make the forums more of a daily stop I guess.
Thank you for your response, When I go to the Archives, it states I have none. In addition, previously when I'd tried to move items to the archive, they just disappeared
Currently my desktop is not connecting at all, Everytime I connect, it's states "We have now logged you out" and requests I login again.
I have of course rebooted,
Gone into taskmanager, killed all the relevant threads, tried again to login through the desktop, no luck, I'll have to uninstall it, make sure the threads are killed, then reboot it and then reinstall it, but I've not had the time to do that.
On another note, and just as a point of reference, myself, personally, I hate these "cloud" file repositories (not to be confused with adobe cloud services which I love) but the file repositories themselves imho, are a blackhole of resource usage when one doesn't/isn't using them,
Is there a way we can use it more of a "ftp" sort of thing, when I want to I can put files there? There is no way to "Download" the repository, no way to download the folders.. only individual files and then it takes I think three different steps before the download starts.. I find this very inhibiting. Just an fyi. for what it's worth.
Please, feel free to contact me,
I'm on g+ chat [email protected]

2.2.1.23 Sync Issue 'Possible' Fix

Sorry if this is already out there - there are so many posts, I wasn't sure.
Like so many of you I have had sync issues with the latest update - 2.2.1.23
I got the following reply from Nokia Customer Services when I sent them a **bleep** email and having followed this, my N95 now syncs automatically again on 2.2.1.23
I think the secret is in 5,6 & 7 as I had tried everything else. If, like me, you are running Vista, for 5 & 6 look for and delete any Nokia folder in C:\Users\<my user>\AppData
1. Disconnect phone from PC
2. Go to Control Panel-> Add and remove programs.
3. Uninstall ALL Nokia software. The Ovi, driver, software updater etc etc.
4. Restart windows
5. Once restart is complete, go to C:\Documents and Settings\<my user>\Application Data. Delete all Nokia folders
6. Go to C:\Documents and Settings\<my user>\Local Settings\Application Data and delete all Nokia folders
7. Go to C:\Program Files\ and delete all Nokia folders
8. Download latest Nokia Ovi suite from the web (Nokia_Ovi_Suite_webinstaller.exe)
9. Install latest Nokia Ovi and try to resync again.
Good luck one and all

Sorry folks - bad news - it has failed again and now it is worse than ever.
I will update if I get a fix.

So frustrating that nobody knows why. Audio Sync issue.

I have an imovie project of old family footage that was ported over from VHS through a sony dcr pc120e mini dv cam straight through to intel imac via firewire. The imovie project is flawless and the sound is perfectly in sync. ive exported to idvd and when finished the audio is out of sync on the final disk. Now i have been reading about this issue and see that people blame idvd8 but it happens when i make a dvd with my imovie project using toast titanium 9 too. Surely if it plays perfectly as an imovie project there must be a way of transferring to dvd without audio sync issues. If anyone knows a solution or piece of software that will remedy this please please let me know as i have wasted about 12 dvds in various experiments.

mogreen wrote:
camcorder on 16bit, i am using a vhs player attacthed to camera then firewire to imac, ... the imovie project is perfect in everyway. Everything is pal. Yes i did export to QT within IM and this was also out of sync.
thanks for answering some of my Qs ...
there's one thing, I do suspect, which was a 'source' for sync-weirdness for years.. which is the AUDIO connected to some video.
you told us, video is 25fps, and audio is included 16bit (which is good...)
I assume, adding some NON-conform audio could cause trouble... (as a 12bit audio would cause outofsynciness) .. we do know very little about, how iM08 handles audio+video internally, we 'Silverbacks' had long discussions about really weird side effects as a 'zooming' of dvfiles on export etc. I wouldn't be surprised, if adding some non-iTS, non-48kHz-aiff, non-whatever... causes such an effect.
so, please answer my audio Q from above: source, format, bitrate...?
and just for curiosity: how long is your project in total? hh:min:sec?
==edit==
pops into mind: in iM vers3, there was some 'bug', concerning PAL wrong audio and NTSC good audio ... wow < scratching bald head > .. try to contact some wiseguy with better memory..
Message was edited by: Karsten Schlüter

Disappearing Contacts, Mobile Me Sync Issues, Calendar crash-Answers??

I'll try to keep this post brief but hopefully it will help provide some possible answers for frustrated users experiencing the random complete wipe out of all contacts and calendar data when syncing with mobile me using either push or fetch. After several weeks of experiencing these random sync issues and spending several hours over several days between tech support calls with iPhone then Mobile Me support and then finally a genius bar appointment where the genius said he didn't have a clue and simply offered to replace my phone.
The next morning, SAME PROBLEMS... and through it all NO ONE could tell me why my sync was so randomly unreliable. Every other day for no apparent reason, my phone would suddenly lose all contacts and/or calendar data. (A few thousand contacts and two years of calendar data). It was both frustrating and strange—even stranger that Apple techs had no clue why and seemed to think no one else was having this issue.
I tried everything - complete restores, resets, deleting and re-adding the mobileme account, etc., etc., etc. One tech support person finally said, "good luck..." The others kept handing me off the higher levels of support... until finally they just said "we don't know why this is happening." I was waiting for someone to just say, "Look, we have issues with mobile me, so hang in there and eventually it will work." I can be patient and I still think the iphone is the greatest invention in recent years. But everybody I talked with at Apple seemed to think this should be working flawlessly.
I also started having a crash on the calendar anytime I tried to see the list view for "all calendars." This was frustrating because that's the best feature of the calendar app!
I was prepared to just return to syncing with my computer and wait for the software to improve between the phone and mobile me. Finally, last night I tried a few things that seem to be working... and for the first full day, mobile me is actually useful to me today. (my fingers are crossed!)
Here's what I did.
1. I minimized the number of calendars I was syncing - I have no idea if this affected the sync, but I was syncing eight calendars, now I'm down to four. (You can easily export a calendar and import those events back into a different calendar.)
2. I did a complete restore of the phone (not from a back up) and the VERY FIRST THING, I added mobile me and synced only the calendar (set to push.) This cleared up the random calendar crash in list view and also mobile me was pushing data rather reliably. After a few moments my entire calendar was on the phone and worked perfectly. New events were transferred quickly back and forth.
3. I then chose to sync my contacts through the computer rather than over the air. I fear that the contact sync was somehow messing up the whole communication process between the phone and the cloud. Someone suggested that the number of "groups" in contacts might have an impact on the sync issues as well. I didn't need my contacts to sync with the urgency of "push" so this works for me. Plus I have a lot of contacts and it's just faster over the cable.
4. I then GREATLY reduced the number of apps on my phone. I originally had about 27 and I only reinstalled 9 of them. I did this ONE AT A TIME - starting with the most necessary and useful... and after each install, I checked the functionality of the calendar and mobile me. No problems. Perhaps I was having an app conflict?
5. Then I reinstalled the rest of my content - music, podcasts, photos. Still no problems.
ONE of these steps actually worked, and I'm not sure which one. My guess is that one or more of my apps was conflicting in some way. OR possibly something with the contact sync... but for the last 24 hours the mobile me calendar sync using push has been consistently reliable and useful. (for the record, mobile me email has always worked perfectly for me.)
No one with tech support ever suggested to me that I could be having an application conflict or any other problems with calendars or contact groups, etc. I've spent many hours on this the past few weeks... and for the first time, my iphone seems to be working with mobile me correctly.
In reading many of these posts, it seems a lot of others are having similar problems... so hopefully these suggestions might be helpful. If you have any thoughts as to which of these solutions was the correct one, I would be interested in hearing your opinion.
Thanks!

Are your Address Book contacts and iCal calendars/calendar events on your Mac synced with your MobileMe online address book and calendar?
When you say this data is not synced with your iPhone, none of your MobileMe online data is transferred to your iPhone, or after the initial transfer of this data to your iPhone when you first turned contacts and calendars for over the air syncing with your MobileMe account on your iPhone, the data is not kept synchronized with the MobileMe "cloud"?

Itunes/Outlook Calendar Syncing Issue - UTF-8 Flavor

I have had the usual and much discussed issue of outlook calendar does not sync with iTunes. The recommendations have been to remove iTunes and re-install, even blow away all the configuration files as well, and it even worked for me once. But not this time.
I was running Windows XP, and all of a sudden the Outlook 2007 calendar just stopped syncing. I upgraded from XP to 8.1, and that was not fun, but inevitable, and still didn’t correct the problem. Now, if you never upgraded from XP to 8.1 – you can’t – at least it is not a direct flight. First, you have to upgrade from XP to 8.0, then from 8.0 to 8.1, and there is no upgrade in place from XP to 8.0. So what does an upgrade in place mean? Your applications and profiles are not carried over. Just your data (if you ask nicely) is carried over – but all applications have to be re-installed from scratch, and reactivated if there was license activation.
So, forget about re-install of iTunes, I changed OS, reinstalled iTunes and Office 2007 from scratch. And still had the syncing problem. So, I wasn’t getting off easy.
In searching, I found some debugging stuff which I tried, as follows to turn on logging:
So, I ran the following:
cd C:\Program Files\Common Files\Apple\Apple Application Support\
defaults write com.apple.Outlook.client.exe ShouldLog YES
defaults write -globalDomain SyncServicesLogEverything YES
defaults write -globalDomain SyncServicesLogPersonalInfo YES
And this turned on a lot of tracing. The tracing helped me understand what was going on under the covers, But I am not sure I was getting enough of the information that I needed to really zero in on the bad record.
Now, I will pause and provide some observation of my specific Sync.
An iTunes Sync on a Windows machine when using Microsoft Office and Internet Explorer is selected on the INFO tab of the page for the device.
Selections include Contacts, Calendars, Bookmarks and Notes.
One of the programs involved with Outlook Synchronization is: com.apple.Outlook.client.exe
The program is called when Outlook data needs to be accessed, and is used for contacts, calendar and notes when those items are paired between the iDevice and Outlook. Bookmarks are usually paired with the browser, for example IE.
During the sync operation, each of these are sync’d separately, that is why if you follow the sync actions, iTunes will reflecting what is being synced at the moment, for example “syncing contacts”.
When syncing the calendar, and iTunes is running a slow sync, it reads the Outlook calendar using the com.apple.Outlook.client.exe and does processing of the recursion and time zone information.
For example, for recurrence:
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Setting recurrence data <04300430 0d200200 000000ae 06000c00 00000000 00000400 00002120 0000e703 00000000 00000000 00000000 0000a0e7 980cc016 d10c0630 00000830 00000000 0000a005 00000000 00000000 00000000>
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] 0 recurrence exceptions
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Reading the Extended Exception Info (i.e. Unicode data)
[5484 @ Tue Jul 01 10:30:59 2014] [YSLog com.apple.Outlook.client.exe] Done making compatible recurrence
For example, for timezone:
[5484 @ Tue Jul 01 10:30:43 2014] [YSLog com.apple.Outlook.client.exe] Could not create a time zone from outlook name, tried using name (GMT-05:00) Eastern Time (US & Canada)
Then the calendar entries are pushed, for example:
ca965dbc4717d9488fafc9266f1f829304082700 =     {
        "all
day" = 1;
        calendar
=         (
            ca965dbc4717d9488fafc9266f1f829382800000
"com.apple.outlook.freebusy" = Free;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.Event";
        "end date" = "2020-05-11 12:00:00 +0000";
        location = "United States";
        "start date" = "2020-05-10 12:00:00 +0000";
        summary = "Mother's Day";
So, my SYNC fails, and I crash and burn with:
[5484 @ Tue Jul 01 10:41:22 2014] [_ISDVLog com.apple.Outlook.client.exe] SyncServices assertion failure (nil != strUTF8) in [(null) (null)], SDLogging.m:641 could not obtain UTF-8 flavor of formatted string
[5484 @ Tue Jul 01 10:41:23 2014] [YSLog com.apple.Outlook.client.exe] objcMain caught an exception:
name
NSInternalInconsistencyException
reason     : [(null)
(null)]: could not obtain UTF-8 flavor of formatted string
user info : (null)
call stack : (
Now I’m back. So, during the extract and push of the outlook calendar entries, iTunes is building formatted strings. Now, Unicode is usually 16 bit (2 characters) Unicode, sometimes called double byte code. UTF-8 is single byte, so realize you can’t squeeze 16 bits into a 8 bit byte. However, you could if the Unicode string only contained characters that were valid for the UTF-8 character set. My interpretation of the error message above was that somewhere a formatted character string contained a “non-UTF-8” character and raised the assertion. Now, my issue with the excessive detailing from the logs was that – at least with the logging parameters I had turned on – I couldn’t figure out which calendar entry caused the exception to be thrown.
First instinct was that the last calendar entry in the trace was the culprit, so I deleted that calendar entry, ran again, the sync went up to the previous entry, and threw the exception. This gives me two theories: Either the sync was processing the next entry – which wasn’t printed in the trace yet – and failed, or the sync was going back to previous records – like reviewing the buffer. In either case, the trace wasn’t helping and it was all theories.
Now what? What has everyone been saying? Issues with recurrence. And in the trace, as you see above as an example, “0 recurrence exceptions”, “reading the extended exception info (i.e. Unicode data)”.
Now, I have no clue what that means. My initial guess was that recurrence exceptions (I had non-zeros on some) was an error. But further research I realized what it could mean was that these were situations where there were recurrence exceptions. What is a recurrence exception? Suppose I want to schedule a meeting on the 4th day of the month, for every month of the year. Well, except maybe July 4th, because it is a holiday and the office is closed. I would send the meeting invite, and then a cancellation for the July 4th. (I hear there is no simple way to do this). I now have an exception because I broke the recurrence chain. Other forms of exceptions is if I keep changing the location, or the body of the invite – e.g. every month I update the agenda, but only for one recurrence, not the entire series.
So, keep in mind, that if the issue is conversion to a UTF-8 character, and it is failing, then uninstall/reinstall of anything is not going to help if the real issue at hand is the data in Outlook and is not a coding or configuration issue. Now, sometimes it is an issue, but you need to see why the syncserver tasks are failing, and may fail due to other reasons including other data issues.
So, what did I do? Well IO have 15K calendar entries, which, was taking an hour or two to slow sync (I call it a slow dance) and I was,spending days (maybe a couple of weeks) trying to fix this – and frustration was on the high end.
I removed some of my older recurrences, and changed others from never expire to like 25 maximum occurrences. No idea which one worked, or even if it was a coincidence. However, the UTF-8 error went away, and then I moved to the next issue.
Now, before we get there, with outlook 2007 finding recurrences is not difficult. Go into the calendar, and select appointment or list view (Outlook 2013 list view works ok). You can then sort on the recurrence column and see which (if any) items gave a recurrence pattern. Now maybe someone can figure out specific BAD calendar items that are throwing the exception to give us a better idea of what to look for and then report it so we can do further research.
Now, once we can get the issue out of the way, stop iTunes from throwing an exception, we are not 100% done yet. By this time what is in Outlook and on the iDevice is out of sync. We need to get that message to popup asking us if we want to merge the data between the iDevice and Outlook. This can be important if you don’t want to lose data. My issue is that with iTunes 11.2.2 for some reason won’t do it, i.e. when I select “reset sync history” it doesn’t work. At that point I was forced to rename my iTunesprefs, the syncserver folder, and a few other folders. In this case, for Windows 7 and later, the folders in “Apple Computer” of both the local and roaming paths, and I had to cancel running tasks that had those folders open. One way or another, you want the iTunes message asking if you want to merge the folders.
What can you do to help?
Report success or failures using the information above
Report if you are getting the same UTF-8 message, or if you are seeing other exceptions
Report specific cases of calendar entries that you find that you have isolated to be throwing an exception
Report any other logging/tracing parameters that you may find. It looks like you can turn on “ShouldLog” using the defaults.exe command for other tasks that iTunes runs.
This syncing issue has been going on for years, under different iTunes versions, there has to be something going on and an easier way to troubleshoot this problem. I wish I had the time, but right now I fixed the problem I had and was able to resync my Outlook with my two iPads and iPhone.
The only issue I have left at the moment is the message “the ipad xxx cannot be synced. An unknown error occurred (-54). – despite this error message, I am syncing, but the message is distracting and annoying.

Yes - both have time zone support and are set to London/GMT
The most recent of these aberrations was not even crossing a DST change - just a simple recurring event (which I've manually changed to single events by copy/paste).
I just tried a new one which goes back 1 hr 27 Oct - when UK clocks go back. As it's a dummy apt I'll leave it and see if if goes back to the correct time on 27 Oct! In the meantime, I can't afford for my appts to get screwed up so will continue to do them manually!
Thanks for your input.

Ridiculous itunes syncing issue

So, I've had my shuffle for about 11 months now and it's generally been problem free until recently. Now, for some reason, it's giving me this stupid syncing issue. Everytime when I sync my ipod in itunes, it for some reason feels the need to resync a large number of the tracks, which takes FOREVER (sometimes it will go for many hours without finishing because it just syncs and deletes the same tracks over and over). Sometimes it will just finish syncing the tracks and be done, but then if I copy another file, it'll try to resync everything, but other times it will just enter an endless cycle of sync, delete, sync delete, etc. It seems to happen with the same tracks everytime, so I'm not sure what the problem is. No, there is definitely not a problem with the files on my computer; it is either an issue with Itunes or my Ipod, probably Itunes because I've been able to sync the tracks using other programs without any problems. However, I don't know of another free program that will convert the tracks to 128 before syncing which is very important for me, so I can't really just use another program. The files are not corrupt, I have Itunes 7.5, my Ipod has been updated. Itunes already MASSIVELY blows with Vista... Is it possibly a compatibility issue or something? Basically, can anyone help me? This is getting so frustrating that I'm about ready to throw this thing in the garbage and switch to a different brand of Mp3 player...

I'm having the same thing too. I'd resync my iPod overnight (to downconvert to AAC) and I will come back the next morning and it will not have completely filled up the Shuffle. Then just before work I'd delete one song from it that I didn't want and it would suddenly resync another new 57 songs automatically without even asking!
I've once took it one morning anyways even though it didn't fully resync, and I noticed that when randomly playing a song it would intermittently start the beginning of another song for a fraction of a second, then whatever song would play.
I am now spending most of my time resyncing my Shuffle and hardly ever use it anymore.
This seemed to have occurred with the latest iTunes update.

Myriad iTunes sync issues - song cutoffs - artwork problems - yeech!

Hi all,
I’m running the latest version of iTunes on a (late 2013) Macbook Pro Retina laptop, and having several different flavors of syncing issues with my two devices – a 16 gb iPhone 4S running iOS 7.1, and a 32 gb iPod Touch 3rd Gen running iOS 5.1.1.
As best I can tell, some syncing issues such as one of the ones I am experiencing (songs chopped-off when transferred and attempted to playback from the device) have existed in some way, shape or form for nearly 10 years now, so I’m not expecting any grand revelations here - but just looking for some honest advice on how to resolve in the shortest amount of time & with the least pain considering I have a fairly large music library in terms of syncing time required. That being said, below bulleted-out are my current issues / frustrations / thoughts on where the problems may lie.   I would appreciate any advice:
Purchased iTunes songs (ripped MP3’s from CD’s that I own and tracks from other sources do not seem to have the problem…) play fine in iTunes on my laptop, but when transferred to either my iPhone or iPod, they will randomly (it’s not every track) be cutoff near the end of the song. Sometimes the song will stop with 2 minutes remaining and go silent. Sometimes it will stop with 15 seconds remaining and go silent. Sometimes it will stop somewhere in that time range and start the next track on the album while still displaying the info from the previous track. The only solution I have found to this for purchased content thus far is to wipe everything out, and go back and download the tracks from the cloud. I have somewhere in the neighborhood of 1000 tracks that fall into this category, so my options to download directly to the device an artist at a time are kind of time-consuming and cumbersome. Would this have something to do with the file format of purchased tracks vs. ripped ones? I have a lot of older ripped material that was imported as MP3’s or MP3’s converted to M4A’s that never seems to have this problem. The newer purchased files are mostly ACC’s which DO have the problem.   Also would this have anything to do with the fact that my library (including most of the purchased content) was recently moved over and imported to a new Macbook from a Windows backup? Most of my iTunes library was Windows / PC for the majority of its existence for the past decade or so; we only recently switched back to Mac.
Discrepancies between deleting material on a device vs. what iTunes recognizes when it is plugged back in: The other day, being frustrated with the random song chopping, I deleted everything on my iPod Touch 3rd Gen by going into Settings, Options, General, and “Usage” and then “Edit” and selecting to wipe out everything in iTunes. The device appeared to do this, and I was showing 28 gb or so free out of 32 once it completed. Great, right? I proceeded the rest of that day to painstakingly download approx. 900 tracks from the cloud onto the device, hoping to correct the chopping issue. It did this, and I still had roughly 10 gb free. Great, right? Later that night when I plugged the iPod into my Macbook with the 30 pin to sync, iTunes on the laptop for some reason still recognized the songs which I thought I had deleted hours earlier and showed me multiple copies of everything. For the ones that had been deleted, when I clicked to play them on the iPod through iTunes, I got the little gray exclamation point - ! – in a circle like when a track has moved libraries and cannot be found. iTunes then told me my sync could not be completed due to being over capacity on the device by a ridiculous 12 gb or something like that. Huh?? I could have gone through and manually deleted the (by that point more than 1000) duplicate tracks and synced to have made room I suppose – but after accidentally hitting Autofill – iTunes threw up its hands and would not let me do anything further. Any attempts at that point to delete either pending Autofill tracks or missing duplicate tracks just led to endless spinning on the “Preparing Update” notice on the device which led to me having to kill iTunes. Can you say big-time frustration? I eventually opted to restore the iPod to factory (iOS 5.1.1) settings and start over. That device is currently at home slogging through the process of attempting to re-download 400 some songs from the cloud over wi-fi so that I can avoid the cutoff track problem. The plan after that is to sync playlists for certain artists over top of the purchased tracks so that my ripped tracks can merge with them to round out the playlist. Do you see how this is beginning to become a marathon?
Last but not least - it seems to be just since the last few iTunes upgrades for Mac, but I’m having a huge problem suddenly with album artwork staying synced properly. After one recent manual transfer session (30 pin between the iPhone and the Macbook) roughly half of the tracks I transferred had mismatched artwork. Doing this through the cloud (downloading tracks “Not on this iPhone” via the iTunes app) doesn’t seem to have the same problem, but of course this takes longer. Also, what is the deal with “Show All Music” in iOS 7 and playing tracks from the cloud? This is a really cool feature that allows you to save a ton of disk space on your device, but I have found that when I do this that many tracks have mismatched artwork. For example right now I’m listening to a Grateful Dead song that is displaying Genesis artwork. Huh?? Artwork is less of a big deal than the track lengths being chopped off, but it’s still annoying.
iTunes revolutionized the music industry and on the whole has been fantastic. But it seems as if lately, little irritating problems like the syncing issues are becoming more and not less prevalent, and the problem is they aren't being dealt with. I got my first Mac in college nearly 20 years ago now, and have been generally entrhalled with Apple products ever since. But I have to say that this kind of junk lately is more what I would expect in the vein of problems from the shoddy-PC world that seem to linger and never get fixed. Cupertino folks - what's the deal???

You're not the only one judging by the forums!
Likewise I have been using Apples since the Apple IIe(!) and have found them great in every respect. iTunes however over the past couple of years has deteriorated to th point of being unuseable. Apple has made iTunes the hub of your digital life and so it really has to work seemlessly.
I currently have had to completely wipe and re-install my 64Gb iPhone 4s several times to get my music back on to it. I cannot het any playlists to sync which is really annoying and it generally undermines my faith in Apples software quality.
Please put whatever resources are necessary to fix this soon Apple or you will certainly start to haemorrhage customers to other platforms. After all if iTunes remains broken then what's the point of paying the extra for Apple qulaity? You may as well uplaod ebverything to Google play and be done with it!

Easy steps to troubleshoot the Outlook Email sync issue

One question about Outlook that has been asked the most is, why some emails don’t sync in Outlook? Or there should be an email received but why I can’t see it in Outlook?
On this topic, we’ve seen a lot of articles on Microsoft and some other 3rd-party web sites, usually the explanation and the troubleshooting steps are so long that we don’t know where to start. I’m writing this article to make something easier. Not an encyclopaedia
about Outlook sync issues, just a few things we can take a look at before something really “difficult”.
For Exchange Accounts to troubleshoot, of course, this Microsoft Knowledge Base is helpful:
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook
http://support.microsoft.com/kb/842284/en-us
Here below I will introduce some common causes of the Emails not sync issues in Outlook, steps are based on Outlook 2010 and Outlook 2013, which are widely used nowadays.
View
Here comes a user, who says “why don’t some emails appear in my Outlook?” Generally we think it may be caused since the sync process is not complete, but consider this scenario: The “missing” email has been received but the user just can’t see it, is
this possible? Yes, this is possibly caused by the custom view.
First please logon the webmail, or OWA for Exchange Accounts, to see whether the “missing” emails exist there, if yes, then let’s do the following:
Go to the folder where the emails should be displayed, switch to VIEW tab ->
Current View Group -> Click Reset View button. When it prompts to confirm, click
Yes.
The emails magically appear! Why? That’s because you have set a custom view in this folder, such as a Filter in View Settings to let Outlook only show these emails that meet the criteria you have set. Once you click
Reset View, the View will reset and the Filter is wiped out. The emails can be displayed again.
One common symptom of this cause, is that you see a number beside the folder which indicates you have something unread, while you can’t find the unread items. Probably you have a custom view in Outlook that only allows the read items to show.
Another way to reset the View is to run Outlook with the command switch “/cleanviews”, which will restore default view and all custom views you created will be lost:
Press Win key + R, in the Run box, type “outlook.exe /cleanviews”, click
OK or press Enter.
Sync Filter
“Well, I can see the recent emails of the account in Outlook, but emails older than 3 months don’t show in Outlook, I can see these emails on Web, why?” It’s time to consider the Sync Filter.
Outlook has a feature that allows you to limit the amount of data that is synchronized locally to your .OST. The purpose of this feature is to make Outlook usable on devices that have limited or small amounts of local storage. This feature is called Sync
Filter. You can access the sync filter within your E-mail Server Settings under Account Settings.
We can choose the periods of emails we want to keep offline. Switch to
All to keep all emails to local so that they are not “missing”.
(Not all kinds of accounts can use this feature in all versions of Outlook, such as Exchanges Accounts don’t have Sync Filter in Outlook 2010)
Send/Receive Groups
I can sync all folders but emails in one folder don’t sync properly, how does this happen? Please check the Send/Receive Settings.
Go to SEND / RECEIVE tab -> Send & Receive Group ->
Define Send/Receive Groups. We can configure the setting for send/receive here:
Highlight All Accounts, click Edit button, in the new dialog window, check if you have select the correct folder options as you need, you may have not selected the folder which emails are not received. Check the box and
click OK to save, it should be working fine then.
Summary
When we talk about “sync”, we are talking about account types like Exchange, IMAP and Exchange ActiveSync. POP accounts don’t sync, they do a “download” instead, so it’s not talked about (However, some steps are applicable, like
VIEW).
As mentioned above, this article just discusses the easy things we should look at before the deeper analysis, if you have tried all these suggestions but still have the sync problem, feel free to post the question in our forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Dlehman wrote:
Is there a work around way??????????
Not really. BIS service is not designed to reconcile to the Outlook on your PC as your former BES service did, or there would be no reason for BES, right?
The (dirty) workaround is to created rules in your Outlook and filters on your BIS account login whereby you BCC yourself all the sent-from-handheld mail which arrives in Outlook and by rule is moved to your sent folder.
Then, on the BIS account login site, you create a filter to not foward any message to your device which are addressed as beig from your own email address.
Likewise, any email sent from Outlook must be copied to yourself to receive on the BlackBerry device, however it won't end up in your sent items.
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Multiclip sync issues - resolved???

Searching through the threads here I've seen a few different posts regarding the loss of sync in multiclips when moving media files around. Unfortunately all of the threads are locked and can't be posted to. None of them have been answered!
I've just run into a similar situation and am trying to find out if the recent update to FCP 6.0.3 has fixed this. My problem, which is 100% repeatable is as follows:
Create a new project/sequence.
Capture 2 camera tapes from the event (1 w/ timecode, 1 via a analog to digital converter, ie no timecode)
Review each captured clip and insert markers where I want to use scenes.
Create subclips from each marker I want to use
Mark In Points in each subclip to use as sync points (clapper board in my case)
Select the corresponding subclips from Camera A and Camera B and Make Multiclip using In Points for sync.
Place multiclip in timeline.
Play sequence and use keypad to insert camera changes.
Save file.
At this point everything is fine. My sequence plays back with all of my angle changes.
Now if I quit FCP and use the finder to move one of the captured files to another hard drive everything goes to sh*t. When I reopen the project, FCP will ask me to reconnect to the offline media file. No problem; use the dialog box to locate the moved file and reconnect. Now when I go back to the sequence and play it, the 2 camera angles are completely out of sync with each other. I'm not talking a few frames, its usually several seconds at least.
I've done this several times, and it always happens. FCP absolutely cannot maintain multiclip sync info when a media file is moved.
Just as a point of further frustration, I know someone is going to respond that I should use the Media Manager to move media files around. This is also broken. That's how I originally discovered the problem. I went to create an archive of the whole project. My destination was an external hard drive. When opening up the newly created project, I saw the same out of sync multiclips. My guess is because the media files were now on a different hard drive.
Also, try to roundtrip a multiclip sequence to SoundTrackPro - totally hosed when it comes back into FCP. Same out of sync issues.
So something is definately problematic here. I'm still on 6.0.1 and can't risk updating while this project is in process. But I would like to know if this problem still exists in 6.0.3.
Thanks,
Chris

Chris-- I am having the same problem-My media went offline-- tried reconnecting and get this message stating that the attributes of the original clip have changed; mark in and out-- then when i reopen my sequence certain clips that are multicam have suddenly got different ins and outs-- have no idea what is causing this but here is some advice someone posted on another forum:
I do almost nothing but multi-cam editing, and have for the last 8 to 10 years, but the overwhelming majority of my work is with matched time-code cameras. I have worked with in-points on FCP and have not had these problems, but I don't do it that often, so I don't feel comfortable telling someone that he's not having the problems he is having.
Jasper - when making multi-clips with in-points are you using master clips or sub-clips? Also are you sure you haven't seperately used the same source clip and thereby changed the in-point reference? These would be the first 2 things i would test when trying to figure out why the multi-clips were not functioning. Also I will say the a sure way to get corrupted multi-clips is to use a clip that has time-code breaks within it - something that shouldn't happen, but that actually happens all to easily in FCP.
Finally I can offer this work around, change the AUX time-code on the clips and sync with them. FCP makes it incredibly easy to change the time-code on a captured clip, and that includes 2 optional AUX time code tracks that are available for each clip. Find a sync point on each of the clips that you want to use in a multi-clip, go to Modify / Time Code - check the AUX TC 1 box and enter a common time code in the window - I would recommend that this time code be a copy of the actual time code of your most important clip, but anything will do - and then when making a multi-clip choose to Sync with Aux 1. (just don't uncheck the box containing your source time-code or you'll loose it - leave both boxes checked) - this extra step does not take long and should alleviate your problems.
hope this helps?!@

CS5 transcoding and sync issues

Hi Everyone,
I am a Final Cut Studio editor, very familiar with Compressor and DVD Studio Pro however I am brand new to Encore and am having a few frustrating issues with CS5. I am working on a blu-ray disc project (this is my first experience with Encore). Here are my issues:
1. Why does Encore want to transcode EVERYTHING? I've tried all flavors of H.264 and MPEG-2, yet Encore still wants to transcode it! I've followed Adobe's published PDF guide to compressing for blu-ray in a Final Cut workflow using the recommended Elementary MPEG-2 stream, but no luck. I've even used Adobe Media Encoder CS5, MPEG-2 and H.264 for Blu-ray settings and Encore STILL wants to transcode!!! However, after a ton of experimenting I did finally find an H.264 setting in Apple Compressor thats works, but this leads to my next and even more frustrating issue…
2. Using H.264 for Blu-ray and Dolby Digital Professional 2.0 (AC3) audio, the audio and video in my timelines are grossly out of sync. The audio track appears to be the correct length compared to the master, however the video comes in about 10 seconds short. My hunch is that it is a frame rate issue, however everything appears to be correct on that front, so I am stumped. I've also tried other audio encodings, but the issues remains. Therefore I assume the sync issue is with the video track.
All of my video assets are 1280x720 30p, edited in Final Cut Pro 7 using ProRes 442. Does anybody have any information on an efficient compression workflow for blu-ray or insight on this sync issue (which after searching the forums seems pretty common with Encore).
Greatly appreciated!
Brian

barizzo wrote:
function(){return A.apply(null,[this].concat($A(arguments)))}
I believe you are right about 720p30 not being legal for blu-ray. I was able to get around this by encoding with 59.94 fps. However I think you are mistaken about h.264. Blu-ray is not limited to just mpeg-2. H.264 is absolutely supported by blu-ray, it was officially adopted into the blu-ray spec about a year after blu-ray was introduced to the mainstream. Only some very early blu-ray players may have trouble playing back h.264 encoded discs. I am NOT talking about AVCHD BD5/9 discs either. I mean BD25 and BD50. If you look in CS5, you will see options to transcode non-compliant video to H.264.
Hi Barizzo,
I never said blu-ray not supports h.264. I know I can author a h264 Blu-ray using Encore. But what I meant was that the Adobe workflow document only describes how to create legal mpeg-2 BD assets using Compressor, NOT h.264.
Btw, It's glad to know that you are successfully completed your project.
Is it really possible to generate legal h264 BD assets using compressor, i didn't know that. I was assuming that Compressor can create h.264 streams but not legal BD h.264 stream.. It would be great if you could share the steps.

Ridiculous syncing issue

So, I've had my shuffle for about 11 months now and it's generally been problem free until recently. Now, for some reason, it's giving me this stupid syncing issue. Everytime when I sync my ipod in itunes, it for some reason feels the need to resync a large number of the tracks, which takes FOREVER (sometimes it will go for many hours without finishing because it just syncs and deletes the same tracks over and over). Sometimes it will just finish syncing the tracks and be done, but then if I copy another file, it'll try to resync everything, but other times it will just enter an endless cycle of sync, delete, sync delete, etc. It seems to happen with the same tracks everytime, so I'm not sure what the problem is. No, there is definitely not a problem with the files on my computer; it is either an issue with Itunes or my Ipod, probably Itunes because I've been able to sync the tracks using other programs without any problems. However, I don't know of another free program that will convert the tracks to 128 before syncing which is very important for me, so I can't really just use another program. The files are not corrupt, I have Itunes 7.5, my Ipod has been updated. Itunes already MASSIVELY blows with Vista... Is it possibly a compatibility issue or something? Basically, can anyone help me? This is getting so frustrating that I'm about ready to throw this thing in the garbage and switch to a different brand of Mp3 player...

I'm having pretty much the same problem, ever figure it out? Annoy-ING

Common sync issues for Ovi

We tend to see lots of similar questions here, so hopefully this helps you guys out with your sync issues:
Sync SMS not arriving to device: - Commonly caused by the following reasons.
1. Operator is blocking the message from arriving.
This is the most common fault not to get the message. Please keep informing us about the problem cases via the contact us form http://www.ovi.com/support/care (if you sign in, it will prefill your personal details so you save some typing).
We will work with the operators to resolve the cases as quickly as possible but as it invilves many parties it is not always as speedy as should be. Please be patient.
2. Phone number incorrectly inserted
Very common problem we see every day. Phone number needs to be in international format. It must start with the country code +XXX followed by your number without the first digit (usually 0). e.g. your country code is +44 (UK) and phone number is 0781234567 -> the international number is +44781234567.
3. Operator alters the message.
The operator does something in between and makes the message e.g to disappear or makes the PIN code invalid, etc. Please report these cases also to us and we'll make our best to sort them out. From all the cases these are the most difficult ones to solve and will take long time.
My phone is not on the list of supported devices:
Many new models are not added to ovi as quickly as should and we're aware of this. Again patience is requested from users. We're constantly working to ensure that the new device certification is not forgetting the new devices.
As a workaround you can choose a device with same software platform and you can perform the sync with Ovi even if your new device is not yet on the list.
Synced data disappears:
Some of you have probably seen a case where all the data you have synced is not shown in Ovi. (e.g. secondary mobile numbers).The data is there in the database but not shown in your contacts. All your data is synchronized but all not showed.
We're constantly working on improving the Ovi sync experience so please bear with us and keep providing the feedback.

Hi, Erga.
You wrote:
3. Operator alters the message.
The operator does something in between and makes the message e.g to disappear or makes the PIN code invalid, etc. Please report these cases also to us and we'll make our best to sort them out. From all the cases these are the most difficult ones to solve and will take long time.
As requested by you, here goes my report. I use an E71 and everytime I receive the sync configuration SMS, the PIN Code is reported as invalid. My operator is Claro and I'm in Brasilia/DF, Brazil.
Is there any way to manually configure the phone?
Thanks for any additional information!
Br,
Carlos Lauria

Avoiding sync issues?

i seemed to have a lot of sync issues in MobileMe and have less but still reasonably frequent issues in iCloud. last week i discovered that i could trash the PLIST for bookmarks on a computer that had old and not recently sorted bookmarks so that when i took this computer off of bookmark sync i could check "Merge" which is the only option to check when re-syncing bookmarks. in the past i had a set of bookmarks on my laptop that were sorted (after spending two hours sorting them) and then after a number of days i found out they weren't syncing to my desktop. after trying all the solutions i would uncheck sync bookmarks on the desktop and then when i re-synced bookmarks my only option was to "Merge" or not re-sync the bookmarks. both options had unhappy results with "Merge" causing me to resort everything again.
long story i know but i am describing this in order to just see if there is anything i can do on my end to avoid these sorts of issues.
in the future i will be manually deleting PLIST files before re-syncing but ideally i would not have to do this at all.
is there anything i can do to avoid this?
currently i am running most recent iOS on the iPhone, Mavericks on the laptop and i can only get up to Mountain Lion on the desktop or i might upgrade to Mavericks on the desktop.
thansk in advance for any help.
i do BTW love my mac hardware and software after moving back from PC.

Hi Haus,
Welcome to the Sony Community!
Thank you for your message. Regarding your inquiry, yes you can use to headphones in one room but with two different TVs. About the crossover, there is a possibility that the audio signals will cross with each other, that would be the job of the Channel switch on the headphones' transmitter. When you're going to use both headphones try changing the channels and find a better reception.
If my post answers your question, please mark it as "Accept as Solution"
Regards,

[possibly isolated] MOST B FRUSTRATING \B SYNCING ISSUE (EVER!)

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