Ok so I was talked into switching to a new iphone 5 and loosing my current grandfathered unlimited data on my Iphone 4 and being talked into using the share everything plan.

So I switched to a share everything plan based on the recommendations of a sales rep.  he told me I was using less than 2 gigs of data on my phone. So I upgrade my phone and switch plans.  my biggest complaint is I asked how much for each line and I was told about the smart phones and then I have a non smart phone that I am now being charged $30 per month for.  This phone uses no data and maybe sends a text message about once every month.  I was paying $9.99 for the phone previously.  And somehow I used more than 10 gb of data, when the rep did the analysis he said 8 was ideal.  Last month I had an overage of $45 dollars and went over 10 GB.   Not sure how any of this is better Verizon.   I upgraded to the 10 GB of data plan for more money thinking it was going to take care of the problem, but 7 days before my billing cycle was over.  I turned off my hotspot completely and told my husband he could only text and use the phone for calls.  no internet or apps. I did the same. I don't understand how we could possibly be using so much more data now we have switched to this new share everything plan.  Now what is frustrating is I can't even look up my bill and its 3 days after my billing cycle. I want to know if I am going to have another overage because of the tracking usage issue.  What gives Verizon?   You used to be so good.  I have been a customer with this company before it was Verizon and stayed because I have never had a problem.  Speaking of the non smart phone I am now paying an arm and a leg for...  that phone where its located in the state didn't have service for almost 3 days.  They said lightning hit a tower but it was fixed.  Crappy job of fixing in my opinion.  Do I get a rebate for the 3 days of no service and the sketchy service before that?   Man This makes me so frustrated.  I want to pay the outrageous cancellation fee and just be without internet and get a pay as you go phone from Walmart.  Come on Verizon step up your game.  Are you really getting to big to care about giving your customers good plans for a decent price? 

You have fallen for the great Verizon Wireless Lie, most customers don't use over 2Gb and its a better plan, and unlimited is unsustainable yada yada yada.
However your choices were getting new devices for cheap so if you paid full price for your device at $700 each, you would have kept unlimited and paid no $30 upgrade fee. Per line.
Now add up the additional cost of that data usage and it is way over the cost of what paying full price would have cost you.
and being in a contract with an early termination fee it all adds up.
Verizon claims unlimited data is unsustainable, but you can see its sustainable only when you get charged mucho bucks in $10-$15 overages per GB.
Good Luck

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