On line chat

Isn't there an on-line chat support for AppleCare?
Peter

There is a link to Chat on this page;
iMac (Early 2006) Service

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HP proudly announces the first "Meet the Experts" on line chat event March 16th, 2009

HP is proud to announce the first in a series of on line chat events sessions where you will have an opportunity to interact real-time with some of HP's top guns in a particular area of interest. We will focus on different topics and technologies in future Meet the Expert sessions.
Meet the Experts: Wireless and Network Printing 101
Meet four of HP's wireless, network printing experts Monday on March 16th from 3:30 - 4:30 PM PST.
Cameron has been with HP for 27 years. He's worked on everything from faxes to printers. He is the lead for Customer Satisfaction Connectivity and has a lot of experience troubleshooting many common network issues.
Craig has been with HP for more than 20 years and has focused on printers for 17 of those years. He is a Distinguished Technologist at HP and has a great deal of experience setting up networks and printers. He is also the go to guy for solving software printing issues.
David has been with HP's printing group for 15 years. He has a lot of history with HP's wireless printers, as a software manager and a firmware manager. He's followed the developments in wireless technology closely and is focused on understanding the challenges customers face and helping solve them. You can check out his blog Network Inkjets from the Inside.
Jim has been at HP for 20 years. He focuses on Wi-Fi technology and is an Architect and Technical Lead for 802.11. He specializes in setting up, troubleshooting and fine tuning WiFi networks.
These experts will answer your questions and give tips on how to navigate the murky waters of network printing. Topics that may be covered in this real-time chat event include:
Urban myths on the best ways to secure your wireless network
Common pitfalls such as poor wireless connections and firewall interference
Embedded web servers, when and when not to use them
The pros and cons of "Adhoc" versus "Infrastructure" networks
While you can attend this real-time chat event without signing up in advance, you must be a member of the HP Support Forums to ask questions. Signing up to become a member of the forums is easy and only takes a few moments, plus it will allow you to post questions or give answers on the Forums.
And it is all free!
So, come and learn about wireless and network printing. Please be sure to come on time as space is limited!
If you can't make the chat event, we'll post a transcript of the event on the Printing and All in Ones board.
If you'd like to learn more, check out HP's free online classes where you can take classes such as "Go wireless: using Bluetooth to connect and print" or "Print wirelessly at home or on the road."
Thanks in advance for your interest and participation!
Message Edited by DaniW on 03-03-2009 11:57 AM
Message Edited by DaniW on 03-11-2009 02:27 PM
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Meet the Experts transcript can now be found here
Meet the experts transcript
Thanks & regards,
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

HP proudly announces the first "Meet the Experts" on line chat event: "Wireless and Network Printing 101"

Greetings!
See details of the upcoming Meet the Experts on line chat event
Topic: Meet the Experts: Wireless and Network Printing 101
click below link for more details!
March 16 chat event
Looking forward to seeing you there!
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Meet the Experts transcript can now be found here
Meet the experts transcript
Thanks & regards,
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Why can't I get get through to on-line chat?

This is the second time today that I have tried to reach someone through the on-line chat. I tried to go into the store and was told I had an hour and a half wait and there is no way to call customer service without being on hold almost that long, so I decide to try to figure out the issue myself. The instructions are not clear and I just need a couple of questions answered. This is turning into a nightmare and Verizon's customer service standards are getting lower and lower. The rates between Verizon and other companies is narrowing and I am starting to question why we are still being loyal to this company. We've been customers for 15 years. I don't normally express such negative feelings but I'm petty frustrated at this point. Will someone please help.

Gabbybaker wrote:
... so I decide to try to figure out the issue myself. The instructions are not clear and I just need a couple of questions answered. ... Will someone please help.
What questions do you have? Help us help you by giving us an idea of the issues you have...

LINE chat app already support nokia asha 501

LINE chat app already support nokia asha 501
Moderator's Note: We have moved your post and changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

Hmm..
I think its same as whatsapp..
This is nice for nokia dual sim..
Does it works in background..??

Question about on-line chat

Can someone put my mind at rest?
I've just been on an on-line chat session trying to sort out an issue with a new printer. I got there by enetring various details on the HP site and I was given the option of a live chat for support. The techie asked for control and I passed it over.
He was very polite and helpful but couldn't solve the problem.
I was a bit concerned about the number of changes he appeared to be making to IP addresses associated with the printer and suggesting that I move the printer to the same room as the router.
When he called up my router and wanted me to enter my password I decided enough was enough and said I was uncomfortable with doing that and didn't want any settings changed. He then stopped the chat with no further communication.
Have I been scammed?
Thanks

Hi @dl2015 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

STOP pushing product upgrades during on-line chat support!

I cannot believe that Comcast is making support people push product upgrades so aggressively! Even worse...the deals aren't even relevant to what I need. I don't have a land line so why would I want enhanced vmail? I don't have two HD boxes so why would I care that a second HD box is going to be free? Also, it is ludicrous that I have to say type "No thanks" over and over again. "Here's a solution to your technical problem. Do you want to get XX for $XX?" Over and over. I use the support chat feature at least once a month and this whole hard sell is new. Stop it. Now. Please.

In the other case Apple went 90 days from the date THEY shipped the computer. It makes no sense until you realize there are people who will try to "extend" their warranties indefinitely until they have their first problem by not registering the purchase and trying to provide false data. So Apple puts the onus on you to prove you DID buy it June 29, and that's why I say get your retailer to back you up and it should just be a matter of straightening out the paperwork.
Good luck, sorry for the snafu, and post back the final result.

On-line Chat help

I have noticed that someone remotely had accessed my email account, and has sent SPAM to all my email contacts (almost 4000) of them who are all now cranky at me! I need to know what to do to stop this, and ensure my account is secure, without sitting on hold, and going through the phone system in an endless round and round. I need someone on line that can take hold of the PC and look at it-- to see what I can do--
Please help and advise ASAP!!
Thank you kindly
Rose

Change your account password IMMEDIATELY and learn about Phishing which is often used to gain your account password.
The Lithium Software sux !!

On Line Chat with Verizon representative (Cindy) Positive Experience

I want to say thank you for having the Chat option for managing our account. Cindy (chat session id 12310862332.)
Cindy was wonderful. Not only was she patient with my lack of knowledge of my account but she took the time to explain all of my options and didn't try to sway me into something that I didn't want. Kudos to you Cindy. May you have a very Happy New Year and may I always get you when I need online help!!!!
The Eaton Family.

Excellent nice job CINDY!!!!!

OI have been trying to connect to the on-line chat, but no one seems to be there. It is 8:30 am, too early???

I am trying to 'restore' my contacts to a new device., The new device is a very basic phone: LG Revere 2. The online instructions warn you to back up your contacts from the old phone before acrivating the new phone. The actual instructions say to do the following before activating the new phone. So the instructions have you back up the old phone, then 'restore' the contacts to the new phone (seemingly before activating the new phone). When I try this, the phone indicates the contacts have never been backed up and I get an error code 216.
I am not sure whether I need to activate the new phone first, THEN try to restore the contacts.
Worst case senario if I get this wrong is the new phone does a back up and restores nothing over my existing contacts, hence loosing all my contacts. I do not want to get this wrong.

You can't restore your contacts on the new phone until it's activated; the phone needs Verizon service in order to do the restore. Back up your old phone, activate the new phone, then restore your contacts on the new phone.
How to Use Guide: Backup Assistant/ Backup Assistant Plus Contacts | Verizon Wireless

Re: On Line Chat Support

Hello could inform me which is the number of trays of a printer stacker mfp 9050 model?<script type="text/javascript"></script>

Hello could inform me which is the number of trays of a printer stacker mfp 9050 model?<script type="text/javascript"></script>

Nvidia on line chat

Myself and our nForce PR guy will be online today for a talk about all things nForce releated. Feel free to drop in and ask (or answer) questions. All the details are below.
http://www.bjorn3d.com/#47057
When: Monday November 10th 2003
Time: 7:00PM Eastern Time / 6:00 Central / 4:00 Pacific
Where: US (irc.us.freenode.net), EU (herbert.freenode.net), ASIA (irc.au.freenode.net): Channel #Bjorn3D or http://bjorn3d.com/b3d_chat.php
myself is the guy i beta test drivers for nvidia

Still finishing the excuses list Only jokeing...
Would be very interesting to hear what they have to say & find out what they are working on at the moment. It's a bit late for me though as im going to head off to bed very soon.
I will have to talk the teh guy from nVidia when he comes to where I work next week.

Verizon installed a month ago and my land line phone won't work

Had Verizon installed in December. My old internet/phone/cable provider raised their rates so I shopped around and went with Verizon. Soon after, my cordless phone would stop working. No dial tone and if someone tried to phone me, they would get a busy signal.
I've called Verizon several times for a fix. First replaced the line from the phone to the jack, then had a technician come out who said everything was fine. Had another tech come out and replace the battery pack in the garage. The phone will work, then go static and nothing.
I bought a new cordless phone, bought a new corded phone, bought a dsl filter..Nothing is fixing the problem. I went outside, plugged the phone into the box, made sure the wires were snug and voila the phone works...OUTSIDE. So now Im told its an inside wiring problem and I can a) add the inside wiring maintenance plan but can't use it for 30 days. b) call a technician to diagnose and fix the problem at $91 for the first 30 minutes and $46 for every 30 minutes thereafter.
Never had phone problems with Brighthouse. Not sure why now suddenly it's the house wiring when everything worked before Verizon. I don't have a cell phone so the land line phone is my only way of communicating. Does anyone have any tips or solutions? I feel like Im getting royally screwed here. This sucks, wish I never shopped around, wish I never switched providers.

Verizon installed FIOS last Thursday (Jan 30). Friday and thru the weekend I had no dial tone. Since Verizon makes it impossible to talk with a human being, I had to email customer service. Even telling them I'm disabled with no cell phone, never heard back until today (Monday), Eventually went through "wifi" customer service, had on-line chat & upon informing him of my disability he said he'd immediately transfer me to get the issue fixed on Friday. Nothing. I called the 888 number this morning to ask for assistance. They sent a technician out. First tech installed to incorrect outlet (when I turn off laundry light, it turns off the back-up box, so it continually beeps). Current tech told me to go to Radio Shack and purchase "a thing that will allow me to split the power; Radio Shack will know what I'm talking about." Also, only one of my phones (circa 1980 model) works. Even the cordless phones I had to purchase for Vonage no longer work. Current tech said, "COSTCO has a great set of Vtec cordless phones that will work fine."
When I made the request to return to Verizon I was told I could return to copper. I specifically requested that & after research the Customer Service person told me it was still available in my neighborhood. Yet, when 1st tech showed up, told me that was not true & I "had to go to FIOS."
So, Verizon installed a FIOS network I did not want, REQUIRING me to purchase phones I don't need. In fact, all of my corded phones worked just fine previous to FIOS!
As much as I detested Vonage I'm already to leave Verizon. Next step, Virginia Utilities Commission.
1-800-552-7945 (for those of us outside of Richmond
Hours: 8:15 - 5 (M-F)

For those that pre-ordered on-line, did you get a separate email to accept terms?

My order has been processing since Sunday. I called customer service and she said I never accepted the new terms. She said I should have received a separate email but I swear I accepted terms when I pre-ordered on the site (no such email in inbox or deleted items). She said I'd have to place another order at this point because the "Term" system malfunctioned which would mean a 10/21 delivery vs 9/19 which is what my confirmation email states. I'm just curious about this mysterious second email because it doesn't sound like others received it either. My card was charged the pending $1 charge but she swears I won't get the "pending" order because she can't get the "Term" system to work on that order. Grrrrr!

That is just something they make you do to "feel better" to make you feel like you did something, customer service reps do it all the time.
Take xbox live support for example, one of the simplest fixes for an Xbox360 was to unplug the power for 15 seconds, then plug it back in. However, customers would never do it, or lie that they did it or felt that turning the power button off should do the same thing.
The simple way for customer service reps to get people to remove power from their unit was to have them "re-seat the hard disk" and to re-seat the hard disk you wanted to make sure the device was not plugged into power so you wouldn't run the risk of losing data. Of course re-seating the hard disk didn't do anything, but it got people to remove power.
You were asked to accept terms so that
A.) you felt like you did something
B.) you felt like you were helped
C.) get you off the phone/line/chat
but in reality it was all for not

How to adjust x axis of line chart for dynamic values from universe

Dear All,
I am new to SAP Dashboard. I got one requirment that, user will pass single value to universe using prompt in Dashboard. Based on that prompt value / input parameter, universe will deliver data to plot line chart in my canvas. But, on every request i will get different count from universe. Like for request A = 30 records, request B = 56 records, request C = 2 records and so on.
Based on the count, i want to display line chart in my canvas which will auto fit the screen. (Auto adjustment of X axis e.g For A, last record on x axis should be 30, for B = 56 and for C =2). Please let me know, how can i achive this task?.
Note : i know, how to plot simple line chat with fix count.

This is based on the output you get for the selection, get in touch with the functional team and get an idea about maximum no of result set will appear on various selection options. Say example if the functional guy says around 100 then go ahead and map 100 cells for the series.
Then as arijit said you can use the ignore blank cell option to eliminate the blank rows in the selection.
Note: Eliminating blank cells will always work at the end of the rows, not in the middle of the rows.

On line chat

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