Only printing on half of page

Below you can see the settings I have used to print the page. And What the page came out like.The paper is 220gm Gloss.Thanks!

Here is what you need to do. On the printer go to the diagnostics menu and then choose the pq troubleshooting and select. The printer will print a number of pages including 4 sheets of solid fill color i for each color. This is where you will see the missing color and most times it is only 1 toner that is having an issue. This does not mean that particular toner is bad as it could be a bad slot. To find out you need to go to the same diagnostics menu and then scroll down to disable cartridge check and select. When the printer says ready, diagnostics mode, open the toner door and remove all the toners. Now I will give you some examples of what to do next. Let say the Cyan toner only prints on half the page. You will want to take the black toner cartridge and place it in the cyan slot. Close the door and run the same test pages again. Most will be blank, but you should get 1 page of solid fill black. If the page is ok unlike the cyan page, then the issue is the cyan toner. If the page has the same problem as the cyan page, then the slot has an issue and most likely the laser/scanner lens are dusted over. Sometimes you can lift the shutter in the back of the toner cavity for that color and use a qtip to clean the lens. Most times the laser/scanner assembly need to be removed from the printer which is not easy and then the optics cleaned.

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Please read this post then provide some details. What printer model? What operating system? What program are you printing from?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Thank you for visiting the HP Support Forum. This is a peer to peer community for customers to connect and share solutions on their HP consumer products. If you have direct feedback for HP about their products or services, please use the link below.
http://welcome.hp.com/country/us/en/wwcontact_us.html
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Recently, when I try to Print from a web page the printer will only print 1/2 a page.

Recently when I try to print from a web page or e-mail, it will only print the left side of the page. My printer is a Photosmart Plus B209a.

This article should help resolve your partial pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Note that it is usually easier to edit the prefs.js file in the Firefox program folder that stores all modified prefs that do not have the default value.
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Thanks for response.
I should have added that I had tried that reset you suggested earlier, and now that entry isn't there any more. But it didn't help.
Then, just now I tried the third suggestion in the list. Everything was as it should be, right sized paper, no multiple pages/sheet, etc.
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I'm a little more confused, but I'll take a win no matter how I get it. ;-)

Only printing on half of page

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