OpenGL problem Photoshop CS4

I'm using Photoshop CS4 (Extended) on a machine running Windows XP (32 bit) SP/3 (with all the relevant updates from Microsoft).
Everything seemed to work fine for the first week or so, then one day Photoshop crashed with an error message related to OpenGL. I don't recall the exact message now, but it had something to do with the OpenGL features of the video card.
I restarted Photoshop, only to have it crash again with the same message. At that point, I checked the Adobe Web Site and came across the document "GPU and OpenGL Features and Limitations in Photoshop CS4" at the URL http://kb.adobe.com/selfservice/viewContent.do?externalId=kb404898.
I am currently using an nVidia 8800 GTS video card (512 MB video memory). After reading the document mentioned above at the Adobe Help site, I updated my video driver to the latest available at nVidia (described on the nVidia web site as Version 182.50, though it shows up on my computer's Device Manager as Version 6.14.11.8250, dated 3/27/2009).
Since installing the new driver, the option to "Enable OpenGL Drawing" under <Edit> <Preferences> <Performance> is completely grayed out.
I would really like to enable OpenGL if it's at all possible. Has anyone else encountered this problem, and is there a way to fix it?
--- D.M.
PS: I did update Photoshop to version 11.0.1, but that made no difference, the OpenGL Drawing option is still grayed out.

Thanks for the replies.
I reset the preferenced by pressing CTRL-ALT-SHIFT while starting Photoshop. This did not help, as the OpenGL option was still grayed out in preferences.
I then rolled back the video driver until I found one that worked. I had been using the latest WHQL certified driver from nVidia, version 182.50, which was not working with Photoshop. The one that finally worked was an older version: 181.22 (which is reported in Device Manager as Version 6.14.11.8122).
This finally un-grayed the OpenGL option, and I am now using Photoshop CS4 with OpenGL enabled. So far I have no errors, but it has only been half an hour since I did this, so it's too early to tell. I don't know how this driver rollback will affect the games I have on my computer. If there are problems with the games, I may have to go back to the newer driver and use Photoshop without OpenGL again.
I doubt that anyone from Adobe reads this forums, but I would like to say that I think CS4 is a very buggy release in terms of OpenGL. It doesn't help for Adobe to say that they are using "standard" OpenGL functions and it's the video card driver at fault. The vast majority of users will have either an nVidia or ATI based card in their computers, and it's Adobe's job to make sure that their program works with those cards. It's not like they have a thousand different hardware types to support, just two.
Also, while I posted this problem in nVidia's forum (and I am sure other Photoshop users must have done the same), it is completely unrealistic to think that nVidia will change anything based on input from Photoshop users. This is a tiny portion of their market, and their attention is already focused on gaming issues. So in the end if this problem is to have a solution, Adobe must adapt to whatever quirks nVidia or ATI cards have, because I can pretty much guarantee that nVidia or ATI won't adapt to Adobe anytime soon.
I hope Adobe fixes this problem soon, because it has spoiled an otherwise great product.
-- D.M.

Similar Messages

Problem Photoshop CS4 3D menu RESOLVED

Hi I had the same problem than Marco_pais in this thread.http://forums.adobe.com/message/2321787?tstart=0#374149
No menu 3D available in PSD CS4.
I've called Adobe support.
- First I upgrade my graphic card (Nvidia)
- then when you restart photoshop : PRESS AT THE SAME TIME CTRL+ALT+SHIFT AND CLICK ON PHOTOSHOP.EXE ICON.
that will delete your preferencies (save them before).
And now it works !!!
Francois - Paris - France

If your 3D menu is grayed out it typically means:
The video card is not supported or...
Video card does not have the latest drivers - check ATI or nVidia site.
There is no 3D Engine in the Plugins folder: C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-ins
Does your Video Card support this feature?
We have 3 tiers of support for 3D:
No OpenGL, when only raytracer is used
Minimal OpenGL when OpenGL is used only for wireframe rendering (everything else is handled by the raytracer) Criteria for Minimal OpenGL is OpenGL 1.2.
Full OpenGL, when everything (rendering/shading/painting) is handled by OpenGL. Criteria for Full OpenGL is OpenGL 1.4.
GPU and OpenGL Features and Limitations in Photoshop CS4
http://kb2.adobe.com/cps/404/kb404898.html
Other possible errors might be:
If 3D Menu is not showing?
3D does not work in CMYK mode
Did you enter a Photoshop Extended serial number?
If problems still persist you can email your system information from the Photoshop menu - Help > System Info (see attached image )
Hope this helps,
daniel(at)adobe(dot)com

Is it better to have OpenGL on Photoshop CS4 off?

I've noticed that Photoshop is much faster with OpenGL turned off. Can someone explain to me the advantages of having OpenGL when doing normal photo-retouch and painting? Thanks.

Many people only use Photoshop for 2D, non-graphics intensive documents. There are some people who are still using Photoshop 7 because it does everything they need it to. I personally don't find the OpenGL features of CS4/CS5 that necessary. I have CS3 on my PC and CS4 on my Mac, and I actually like the UI in CS3 better. I wish stores had still sold CS3 when I bought my Mac!

Problem Photoshop CS4

I install the trial photshop cs4 and when i make a new file, is not blank, is have some color blank like a moutain, i don t think is some error from my laptop because is a centrino duo, compaq 6820s and i run windows vista.

Does your problem look like this? 'cause this is the problem I am having..

Problem - photoshop CS4 - colour only in grayscale

When I try to select a new colour (either from swatches or colour picker) it just appears in a grayscale tone - so a yellow appears as a light gray and a navy blue as a dark gray for example. Any ideas how to fix this?

Take a look at your image mode. I'll bet you have a grayscale document.
From the menus, to make it a color document, choose Image - Mode - RGB Color.
-Noel

Photoshop CS4 Experience, Problems & Questions

Hi all,
i just installed my Production Suite Premium on the following System (fresh install, clean System, no other versions of Photoshop):
Intel E8500 Dualcore
Nvidia Geforce 9800 GX2 (Driver Version 178.24)
3 GB RAM
Windows XP Professionel SP3
Photoshop has its own Scratchdisk assigned with at least 50 GB free Space.
I know that the 9800 GX2 is considered to be a "Gaming-Card" but as a freelance artist i work for the game-industry on many occasions and I need a decent gaming hardware to test what I am working on. As far as I know, the card meets all requirements for CS4 and Nvidia tells me, that their GPU's are perfect for CS4. (wasn't a problem with any version before, I use Photoshop AND Nvidia-Cards since Photoshop 4)
Here are the things that bug me:
- Photoshop disables the OpenGL Features on random occasions, stating, that it has encountered a problem. This happens either in Two GPU-Mode or One-GPU-Mode.
There's no obvious reason for any errormessage, because IF Open GL is activated it seems to work pretty good, zooming and rotating works quite well and fast. I noticed, that the problem happens either after saving my file or when i open photoshop.
- Photoshop crashed on several occasions mostly concerning heavy transforming of multiple layers. It simply didn't respond anymore in the midst of the transormation-process.
My guess is, that this is also linked to the GPU/Driver. System-Memory is checked, GPU works like a charm in all other applications. CS3 has not once crashed in one year, so i guess it has to do with the changes made in CS4.
Strange thing is, that even with open GL deactivated, the above written problems occur. I would have thought, that with OpenGL dectivated, Photoshop would somehow become kind of CS3 again, but it seems, there had been to much changes to simply disconnect photoshop from it's new OpenGL interface.
Apart from these two Problems, Photoshop CS4 is doing ok. It feels kind of sluggish compared to older versions, but that might also change with some new drivers.
Sad thing is, that the rotate canvas feature and the extended moverange for images, the main reasons why i upgraded to CS4, are only working with
OpenGL activated. I really hope there will be a fix in the near future.
There are other questions concerning PS CS4's usability:
- The Scale-Brush Feature uses alt + right mouse buttons, what seems kind of strange when using a stylus (Even more when using a stylus without buttons like the wacom layout-marker).
I would prefer another combination of keyboard shortcuts plus stylus movement ctrl + alt for example. so far i have not found a way to remap the keys. Am i missing something? Or is this impossible?
- Is there a way to get window behavior back the way it was in CS3? The new way of handling windows is ok, but i liked the old one better. If i disable "floating windows docking" there's no way to maximize a window INSIDE the photoshop workspace. The maximize button on top of every window is right now completely useless because it maximizes the window AND gets rid of all the menus and palettes. I don't see why i want to do that.
That's it. I hope this is useful either for the guys at adobe or for other users. Every new Photoshop-Version has had its problems, i hope that these will just be dealt with like the ones before.
All the best,
Pickman

Photoshop CS4 does cause crashes. I can vouch for that too. When it happens, the first instinct is almost always to assume that something is wrong with the computer and start from there. Comments to this effect are prominent in many threads. It is also Adobe's prevalent approach. So people experiencing these problems will tend not to post on these forums. Statements like 'because there are only a few posts, a significant number of people are not experiencing [these] problems' are therefore unfounded. There simply has not been time yet for people to resolve potential hardware/system problems.
In my case, I started experiencing unexplained crashed with CS3 in July (see below) but it was only when Adobe admitted that they could be partly to blame that I posted my experiences (elsewhere) on this forum.
Anyway, to cut a long story short, I have installed Photoshop CS4 on a newly reformatted HDD containing a fresh clean installation of Windows XP/SP3, fully patched, with everything working hunky dory, and no legacy installations of Photoshop or other CS software to worry about. All the same PS CS4 keeps crashing. The symptoms are unexplained total freeze ups occurring at random. I may get several hours use, sometimes a lot less, before I am forced to reboot and start all over again. Certainly the ability to do any useful work is severely compromised, and yes, the first inclination is to blame the hardware or system installation.
The thing is I had been chasing a similar, probably related, problem with CS3 (possibly caused by cloning my system drive, see http://www.adobeforums.com/webx/.59b6bd8d/ ) while Photoshop was still activated, so I have had several months head start over anyone who may now be experiencing similar problems with CS4. As a result, Dell, whose support has been great throughout, have replaced just about every component under the hood of my PC, certainly everything that could be causing a problem. (GPU, CPU, memory, MB, PSU, disk controller, disk cables...). As a result, I am running a virtually brand new computer. Hardware and system problems have been all but eliminated. I have all the latest drivers for everything. It is virtually a brand new computer!
Yet PS/CS4 keeps crashing for no reason that can be established. Adobe have given me lots of homework to do to try to find out what affects it or remedies there are. It is all very tedious, but so far, nothing...
I am coming to the conclusion that there must be something intrinsically wrong with PS/CS4 that makes it incompatible with some systems and software installations, but not necessarily because of any fault with the latter. I have to say that, after initially trying to push me away, Adobe are being very helpful and clearly want (need?) to get to the bottom of this. The trouble is that when the system locks up, it is completely and utterly paralysed, so any diagnostic and error reporting systems are inoperative. This suggests something beneath or beyond Windows, and, if it is not hardware, this points the finger of blame squarely at the activation software, which uses rootkit technology. (Would this be the same on a Mac, I wonder?)
For the record, my system is a Dell Precision 370 desktop with Dell/Phoenix BIOS A08, 3.2GHz Pentium 4 CPU, Intel 925X chipset, 2MB ECC SDRAM, Nvidia Quadro FX3450 graphics, 2x Seagate 146MB Cheetah 5.5k disks (SCSI) in non-RAID configuration. From the limited experience I have had, it seems perfectly capable of running the software (apart from when it crashes, of course.)

Still can't get Photoshop CS4 extended to launch in OS 10.4 or 10.5

Hi,
I posted this question recently and thought I had an answer.
>>>>I have the Adobe Creative Suite installed on my Powermac DP 1.8 MHz (2004). I have 1.5 GB RAM,
and the system runs pretty well. I do have some 3rd party RAM added, and added a new graphics card recently.
I cannot get Photoshop to launch at all. It crashes during "loading suites", and the crash report mentions:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x96d377d4 _none_wcsnrtombs + 60
1 libSystem.B.dylib 0x96c5c754 __swsetup + 212
.....and the list is longer.
Anyway, I tried all the usual things, deleting preferences, checking the disk, booting 10.4 in safe mode. I even upgraded to 10.5, got a new graphics card and had the same results after an "archive and install".
The only other variable I can think of is the video card, unless the Photoshop install disk is bad.
All the other applications from the suite seem to work OK, though not extensively tested.
My old video card was an nVidia 5200 ultra 64MB. I upgraded the card by buying a reconditioned, flashed PC card, the nVidia 6800 GT 256MB. The card seems to work great. It is listed as compatible for Windows PCs. Could there be some incompatibility with it??
Thanks for any advice. I'd hate to have to downgrade to CS3 for this. <<<<
Back to the new message... So i bought an nVidia 7800 GS that should be compatible, and the seller said it was tested with OpenGL and Photoshop CS4, but it STILL crashes with the same error message. Bad install disk? Anyone have an idea? Thanks.

Hi,
The guy I bought the GeForce 7800 GS card said it had been tested with photoshop CS4 in Leopard.
Breaking news... I tried re-installing Photoshop, Now there's an error at the end of the installation. "Done with Errors" which leads to the Support Advisor which leads to...
"Error "Unable to read Adobe file version for path /Library/Fonts/MinionPro-Bold.otf" when installing the Adobe Creative Suite 4 or Point Products on Mac OSX"
Is my whole problem font-related? I tried unlocking the Minion font mentioned, re-installed. same thing. I moved all the Minions fonts to the desktop, still no good. Are all the fonts locked? The info window said that font was unlocked to System read/write, but locked to read-only for Admin. There's no way to unlock all the fonts at once? Help!
-Kit

Photoshop CS4 and Mountain Lion Printing Question

I recently downloaded CS4 onto my new Macbook Pro Retina running Mountain Lion and I am not able to print from CS4 to my Epson 3800 printer. When I hit the print button, the light on the Epson 3800 blinks one time but nothing happens. The file does not even get sent to the printing queue.
Photoshop CS4 otherwise works perfectly fine on my Macbook Pro Retina. Additionally, all other applications on my Macbook Retina print perfectly fine on my Epson 3800. For example, I can print from Aperture to the Epson 3800 just fine. I am using the most recent Epson driver from the Epson website.
Any suggestions would be greatly appreciated.

Hi Peter,
Since your Epson 3800 printer is working fine with other applications, one workflow work around would be to export your Photoshop file as another format (for example .jpeg, .png, .tiff or even .pdf depending on what your content is). By exporting it as another format, you can open it using other applications (such as Acrobar Reader, or Preview) and print from there. While this is not the most ideal lsolution, it should do the trick if you are in a rush to print.
To help troubleshoot and solve this problem in the long run, you can take a look at this help page: Trouble Shooting Printing Problems, Photoshop CS4 Mac OS.
This helpful page lists all the possible things you can do to reset or fix the problem, it also lists a number of alternatives.
Hope this helps!
Clarice

Photoshop CS4 is unbelievably slow. Downgrade me please.

I'm running Photoshop CS4 on a 2.6 MacBook Pro with 4 Gig of RAM. Everything on this machine runs beautifully, and I rarely, if ever, experience enough lag in any app to become frustrated.
Photoshop CS4 is the only exception.
Extremely frustrating problems include:
up to 10 second pause before refresh when zooming in and out.
5 to 20 second pauses when selecting/deselecting layers.
stuttering and crippling lag when dragging an image around, especially when zoomed in.
unresponsive reactions to layer nudging.
anywhere from 10 second to 5 minute (not an exaggeration) pause while saving for web, accompanied by frequent crashes.
all of the above problems are completely random and not consistently reproduceable, though they occur very regularly.
As a professional designer, I've been used to ignoring Photoshop CS3 and concentrating on the work I was doing. This is exactly how a good tool should function. With Photoshop CS4 I spend far more time frustrated and conscious of the unresponsive & clumsy tool than I do paying attention to what I'm trying to do. Apart from being constantly and unbelievably frustrating, it's costing me time, and therefore money, and affecting the quality of my work.
If anyone from Adobe is paying attention here, you should be very worried. I have spent a great deal of energy lately wishing for an alternative to Photoshop. Having customers whose loyalty is based on nothing more than a lack of viable alternatives is a perfect opportunity for a competitor to drink your milkshake, and earn the gratitude of customers like myself. You, the creators of the Quark killer InDesign, should know that very well.
The first Photoshop CS4 update, 11.0.1, solved none of my problems. As a customer who bought CS4 new, and not as an upgrade, I don't have the option of downgrading to CS3, although I would dearly love to. Providing me with a free downgrade wouldn't really solve my problem – Photoshop CS4 would still be painfully slow – but at least I could work in peace again.
How about it Adobe?
Are you a designer using Photoshop CS4? Tell me about your experiences here:
http://mattbalara.com/2009/05/downgrade-me-please.html

You can in fact get your money back from Adobe during the first 30 days after buying the software.
Unfortunately, I'm not in a position to comment on the performance of CS4 or any other software on a laptop, but what I can tell you is that CS4 runs very fast and smoothly on my lowly, older machine.
Dual bootable, DP MDD 1.25GHz G4 (2004), maxed out at 2GB of RAM, both Spotlight and Dashboard disabled, Photoshop primary scratch disk on dedicated 160GB internal drive, at least 100GB available on each of the four internal drives, up to 300GB on some. Counting external FW drives just over 1TB of drive space available. nVidia GeForce 7800 GS 425MHz 256 MB "mutant" flashed graphics display card. Processor napping enabled through CHUD 3.5.2. Tiger 10.4.11. Photoshop 11.0.1.
If you want Adobe to read your message, contact them directly. We're mostly users like you in this forum.

Photoshop CS4 OPENGL Drawing problem with Photoshop CS4

Hello, I've had this problem since i installed photoshop cs4, and its finally getting on my nerves and i'm looking for a fix.
I am on Windows XP SP3, NVIDIA 8800GTS. The OPENGL Drawing in Photoshop CS4 works fine, but a lot of times, when i start photoshop, it'll say that OPENGL Drawing is disabled and i'll have to go in to preferences and re-endabe and restart photoshop again to get it working. Please help, it's really annoying

NVIDIA apparently does not update their drivers specifically to correct Photoshop CS4 incompatibilities. There release notes have never mentioned bugs or fixes relating to Photoshop.
Try setting the 3D settings to Performance (rather than Quality) in the NVIDIA Control Panel.

Problem with Cursors in Photoshop CS4

I am only seeing partial cursors (i.e. semi-circles or truncated brush tips) for cursors when I enlarge the cursor size. This is happening across all tools wherever I enlarge the brush tip. I tried resetting the preferences and updating the video drivers with no luck. I am running on Windows XP Professional on a Dell desktop using a Dell monitor that has an nVidia GEForce 8600 GTS video driver running version 6.14.11.5851. I had updated the driver to the latest version but the PC became unstable, causing a system dump and "blue screen of death", so I rolled back to this version. I also use a Wacom tablet with the setup. It had been working fine and I am not aware of any changes to the system that would have caused this. I have an open ticket with Adobe for about two weeks but so far the problem has not been resolved. Does anyone have any suggestions?

Have you updated Photoshop to vession 11.0.1?
Have you tried turning off OpenGL in preferences?
I don't see your card on this list either:
List of tested graphics display cards for Photoshop CS4
http://kb2.adobe.com/cps/405/kb405711.html

Photoshop CS4 - new report, old problems

Hi there,
although i have posted many of the following problems in another thread, i will recall them here, because the other thread has gone slightly off-topic.
I have been "using" Photoshop CS4 that came as part of my Production Suite Premium Package for as long as it is out now and i have to say, that for me it is the worst release ever.
I work with Photoshop since Version 3 and every new release has had it's flaws that were fixed after a while. So i really hope this might also be the case with CS4.
So here are my System Specs again:
Intel Dualcore E8600
NVIDIA Geforce 9800 GX2 (Driver: 180.48)
MSI P35 Neo-2 Motherboard (Bios: 1.90)
3 GB RAM
Wacom Intuos 3 A4 (Driver: pro610-5)
Windows XP (Service Pack 3)
The System is brandnew, the Windows-Installation is fresh, before the CS4 Suite there has not been another Adobe-Program on the machine.
While I am quiet happy with the other programs (Illustrator, Flash, After Effects..even Bridge is starting to become useful), Photoshop CS4 shows several glitches and problems on my system. These are:
- If activated, the GPU-OpenGL setting deactivates randomly. There's no obvious reason for this, just in the middle of work, the rotate canvas-tool is no longer available, zooming is no longer smooth. While the box in the preferences is still checked for OpenGL and my graphics-card is recognized correctly, OpenGL features just stop working. After I close and restart Photoshop everything is normal again, until the next time settings are deactivated.
I am so far not able to trace the reason for this behavior, seems to happen quiet random.
- No "marching ants". In the same matter, the "marching ants" of selections sometimes disappear. While this is not a big problem I think i should note it here for reasons of being accurate.
- Brush tool stops working. I have this quiet a lot. While I paint, the Brush suddenly stops working completely. It produces neither strokes nor blotches anymore. In some cases hefty drawing can result in some strange straight lines but the brush tool can only be revived by restarting Photoshop.
- Crashes. I truly honestly haven't had a crash with CS2 and CS3 ONCE. With CS4 crashes seem to be quiet normal at this point. The application simply freezes, mostly while using the transformation tool. Killing it via the windows task manager is the only option.
- Slow redraw. All the above mentioned problems did occur with OpenGL enabled AND disabled. It really makes no difference. So deactivating this new thing doesn't convert Photoshop back into something useful, but into a slower version of CS3. Redraw of images is considerably slower on CS4 without OpenGL, than it was on CS3, although it gets better after some time working with it. Moving a maximized Image around feels very strange, because the build up of the tiles is somehow slow and sluggish.
- Features I used are no longer there or no longer functional. I use Layer-Comps a lot. With activated OpenGL the Script "Layer Comps to Files" does not work. It produces an error-message that reads:
Error 1: Unable to create Window - OS error (1400) Line: 234 -> dlgMain = new Window("dialog", strTitle);
With OpenGL deactivated it suddenly works... no idea why.
In addition some features like the automatic web gallery creation have been removed from Photoshop, but i figured out how to get them back.
While these are the really bad things about the new version (on my system that is, I heard from Mac-Users who are quiet happy with PS CS4 and keep telling me how fast it is on a Mac.....) there are other things, that i don't understand. I reckon, Photoshop cs4 is first of all a Mac-product and the PC-Version is somehow adapted or converted.
Proof of this for me is the new window behavior. Windows steeling focus and blocking sight on palettes is new for a long time PC-User like me. I also don't understand, why maximizing an image does fill the complete screen thus exterminatin

While I can not help remedy your problems, Pickman, I can tell you I have mostly the same problems as you. I am not the only one either. I hear this from my students. Marching ants disappearing is normal now, palettes hiding behind windows seems common nowadays. Photoshop losing focus, a document suddenly refusing to be the front one and having to minimize the other document(s) to have it back, lasso tool suddenly not showing it's tracing mark, it's all horrible. The error 'unable to create window' is very common.
I didn't even mention the fact that it's no longer possible to downsize the Photoshop window by it's top edge, which is utterly annoying when you have multiple windows open as I often have or the fact that when I scale the main Photoshop window, the documents stay in place and that the tooltips often don't work which is confusing for the novices that I train. I thought they had remedied that in CS3, but it's back in CS4. I have been using Photoshop since version 3 (briefly) then 4, 5 et cetera. This is one of the worst releases ever.

OpenGL not working with Photoshop CS4 on MacPro + ATI X1900XT

Hi,
i am running a MacPro 2x2 2.66 Ghz with 12GB Ram, an ATI X1900 XT 512MB and a GeForce 7300GT. The ATI is in Slot 1. Connected to the ATI card is an Apple CD 30", connected to the GeForce is an Apple CD 23" and a Sanyo TV-LCD.
*The problem:* when running Photoshop CS4 (Beta) i can not enable OpenGL as Photoshop does not recognise any video card (selectable under PSCS4/Preferences/Performance/...).
Adobe says in a TechNote (http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405711&sliceId=1#mac) that this card should be working. The ROM of the ATI is up-to-date.
What - or where - else could i change something to get this to work? Any hint?
Thank you.

Like some of the other posters, I have a MacPro with two video cards, the ATI X1900XT and the OEM graphics card. I bought the ATI to drive a 30" display. I have been using the OEM card to drive the Wacom. When I learned of bird's eye view in CS4, I too looked in preferences for the OpenGL status and found it disabled. Following the above suggestions regarding the potential two card confusion, I moved the Wacom to the remaining open spot on the X1900XT and removed the OEM card.
Voila! OpenGL became available in CS4 preferences and I also noticed a significant improvement in the screen redraw rate (I went into the advanced options when turning OpenGL on and also checked use for image drawing). Bird's eye view is also an excellent feature which I will use constantly. Note: To use bird's eye you must hold down the "H" key (even if the hand tool is selected). While holding the "H", start to drag the mouse and the image will zoom out to show you where you are in the scaled down image. Makes the Navigator view obsolete.

Photoshop CS4 opengl crapness

I'm wondering why is it that I have to go into the prefereneces every sodding time to enable the GPU support.. I have the latest gfx drivers XPsp3, 8800gtx, Photoshop seems incapable of just working properly, I suppose I could ignore the error message, but it would still leave me to have go turn the stupid poor feature back on... which does actually work, but PS seems to think it needs disabling after I close the program.. wtf
btw I did follow adobes crap support docs on this issue...
"3. Update your GPU drivers and then turn on Enable OpenGL Drawing.
If Photoshop crashes or disappears because of a GPU problem, it turns off Enable OpenGL Drawing and it writes a flag file in the preferences folder, called GPUinitcrashed. The next time you open Photoshop, this warning displays: "Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software. GPU enhancements can be enabled in the Performance panel of Preferences."
Download the most recent version of your display driver from the display card manufacturer's site (Windows) or check to see if there's an operating system update (Mac OS).
Important: If you turn on Enable OpenGL Drawing before you update your driver, then Photoshop uses the old display driver again. If the driver wasn't updated, then Photoshop fails again. If you do not turn on Enable OpenGL Drawing, then the GPU won't be accessed and Photoshop does not fail.
..."Photoshop does not fail.".. lol yeah right Photoshop FAILS alright.. fails at poor innovation and shity noob features year in, year out.

When I say I have the latest gfx drivers.. I mean the LATEST 180.43 currently ... "It's probably safe to say that a lot of people who claim to have "the latest drivers" haven't really bothered to check in a while. " ... so you can take that nonsense back.
anyway for the past day PS hasn't brought back the opengl prompt saying its disabled itself... course the day before that even though I was using the same gfx drivers it would forget I had turned on acceleration, and on next app relaunch I'd get that prompt. So I'm just hoping it stays on this time and doesn't bother me again, course if upgrade the gfx drivers I'm sure it will disable itself again and I'll be back to the useless PS preferences dialog to enable it.
Chris Farrel.. its def not an issue to do with my hdd setup or partition setup.. i know what you're saying, but scratch disks and disk i/o is not the issue here.. its Photoshop CS4 and it has some issues caused with this opengl implementation and GUI change, maybe its also to do with Nvidia they've been known to be slackers for fixing application bugs.. if it ain't a game they don't seem give **** I mean they are more likely to have hoards of gamers pissed off at there new game not working than adobe users who don't seem to have a clue when something isn't working or a way of pinpointing the problem.
Bart Cross - grow some balls.. and instead of playing cry baby.. you leave some crap response about XP being the problem!! you're blaming an OS that has run Photoshop CS3 absolutly fine without any floating doc lag or opengl disabling itself on app close! and don't at all think that perhaps CS4 that has a new graphics system is perhaps has some issues? you must be one stupid fanboy. I wonder what your OS of choice is.
Pimco- delay as much as possible or try get CS3, CS4 is a doozy, no doubt CS5 might be better.. heck you might even get the rest of the features they held back from this release :P like they give you alt+rmb left/right to adjust brush size..but wtf happened to adjusting brush hardness.. pfff Adobe idiots.. that might get added next 18months where you'll be able to alt+rmb up&down to adjust brush hardness or let alone any other brush dynamics.. well done adobe.. thanks for stringing out the features.
And I've heard many other CS4 users complain about the poor opengl performance.. and not just in Photoshop .. AFX .. heck even Soundbooth has been known to have gfx glitches.. and moving floating documents does display a lag, not when you're moving but initialy as you grab hold of that floating docs titlebar.. never happened with PS CS3.
Wing.. you must be my new fan :) to go out and collect all those quotes well done. I enjoyed reading them

OpenGL Enabled, but not working (Photoshop CS4)

I have having a weird problem with Photoshop CS4. First of all, let me give off the specs.
OS: Windows 7 64 bit
Graphics Card: AMD Radeon HD 7570 (Driver Version 8.960.11.1000, with latest Catalyst Control Center)
I use Photoshop CS4 for freelance work, and one of the tools I like to use is the Rotate tool. When I first got my desktop and installed Photoshop, everything worked fine. However, recently I was forced to perform and factory restore on my desktop thanks to a virus.
Today I started working on something and when I tried using the Rotate tool, it was not working (I go that error window saying it wasn't enabled). I checked the OpenGL settings to see it was enabled. Confused, I restarted Photoshop and tried again with no luck.
This turned into a search around the internet to see just what is going on, but the only thing I could find was suggesting updating drivers for my graphics card and Adobe, which I have tried with no success. I have found out that some people were having the same trouble as me, but what makes my case odd is that it was working fine before the factory restore.
Any help would be great.

Because of ATI's plethora of version information I'm not really sure what Catalyst release your 8.960.11.1000 driver comes from, but I do know that Catalyst 12.4 has some problems working with later versions of Photoshop. Perhaps Photoshop CS4 isn't too happy with it either.
The most recent Catalyst release that was known to be good with Photoshop was 12.2 (though it shows up as 12.3 in the status display). It can be found here:
http://support.amd.com/us/gpudownload/windows/previous/Pages/radeonaiw_vista64.aspx
Downgrading drivers is a bit more tricky than upgrading them - you have to fully remove the current ones first, then install the older set.
-Noel

OpenGL problem Photoshop CS4

Similar Messages

Maybe you are looking for