Operand/Fact Group Sap Utilities Issue

Hi
I was wondering if you can help me, I can't seem to update an Operand in SAP Utilities.
I get the following error:
Timeslice 05.05.2013, Operand GRT-FIX, Ratetype G-FIX98 incorrect, expected
G-FIXxx entry.
There is already a fix rate identified for this billing period, I'm going in circles. Any help or a walk through guide would be highly appreciated?
Thanks
Waz

Thanks Tammy
Appreciate this, I joined SAP Communities to get some help. I'll find a way to access the notes you've mentioned. In honesty, I don't know who would be our Basis Admin to gain access to SAP Notes.
Once again thanks for pointing me to the right direction
Waz

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