Order created but it is not visible.

Hi Experts,
                  I came across a problem in which a user has created an order but he is not able to see the order through CIC0 and rest of the users are able to see the order.
i want to know if it is an abap problem or it is related to BASIS or any solution for this.
Thanks
Trupti.
Moderator message: too vague, help not possible, please describe problems in all technical detail when posting again.
Edited by: Thomas Zloch on Oct 27, 2010 2:48 PM

Hi de0021,
Could you tell me what’s the meaning of the excel file is not visible? If it was opened as shown in the following figure without spreadsheet? Or it is a normal spreadsheet just without contents in the cells. And did you get any pop up message bar from file
when you open it?
You said the same file with other user’s account worked fine.
 I suggest to check if the permission of the user’s account on the network is different from other normal users’ accounts. If yes, try to modify this user’s permission and try again.
Or this issue might be caused by DDE in excel. If you use Excel 2010 you might get an error when opening Excel or double clicking an Excel file that says “There Was a Problem Sending the Command to the Program”. Check if the user checked the checkbox “Ignore
other applications that use Dynamic Data Exchange (DDE)”, as shown in the following figure.
If possible could you take a screenshot and upload it so that we can get more accurate solutions to this problem. I am glad to help and forward to your reply.
Hope it’s helpful.
Regards,

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    Regards
    TD

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