Order status no longer shows any items

The order status area of my account no longer shows any items even going back 18 months.
I've placed about 6 orders in that time frame including one last week. I followed the link to Pre-sign for the shipment but the order never appears, even after 5 days.

I'm having the same problem. There was a page where one could go that had a complete listing of products purchased, including software downloads. I can't find it anywhere and it's really annoying. I own three Macs (two Macbooks and a MBP) and each time I need help I have to dig around for the serial number, etc. Plus the one machine that the Expert system shows as mine, a G4, I sold years ago. What's the big deal about maintaining customer profiles? Everyone else does it. Is there a new URL or something that no one thought to tell us customers of 30 years-standing about?

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