Organization Determination not determined for CRM_IC
Our users are usually tied to multiple IC Profiles as they are tied to multiple organizations.
We have an issue with the way the responsible group get auto-populated for IR.
Lets assume we have a user Joe and he is assigned to organization A, B, C, D
When he logs in to CRM_IC he gets to select the profile tied to each organization.
If Joe select profile tied to D and creates IR we expect that the responsible group for that IR should be D.
Instead it is showing up as A which is an issue
We did following configuration to auto determine Responsible group.
1) Copied Determination rule 10000194 and changed it to Service scenerio.
2) the followed the regular configuration for partner determination by having access sequence with determination rule as copy of 10000194 with service scenerio and tied to the partner determination
I would like to know if you have come accross the same and what was the resolution.
Regards,
Raja, I executed the bsp application CRM_IC, but then the page that shows up like this (pls give me some solution) :
You are not authorized to view this page
You might not have permission to view this directory or page using the credentials you supplied.
If you believe you should be able to view this directory or page, please try to contact the Web site by using any e-mail address or phone number that may be listed on the mysapbw01:8002 home page.
You can click Search to look for information on the Internet.
HTTP Error 403 - Forbidden
Internet Explorer
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