OSS Message

Hi
I dont have user id and password for SAP service market place
This is my OSS Message number : 996618
can any body please tell what it particularly contains.
Thank you

You should have raised the OSS message using one only then can you get an OSS message - no one else can view someone else's OSS message ( other than SAP of course ) this is not a note....
Arun
P.S please maintain one thread - do not raise multiple threads...

Similar Messages

  • STEPS TO create OSS message for sap

    hi
    we i need to k now how to create a oss message for sap
    pls suggest? the steps
    regards
    Arora

    Hi,
    1. go to service.sap.com
    2. Click SAP Support Portal
    3. you can see Help & Support tab (after HOME)
    4. click that
    5. In that tab you can see Report a Product Error
    If you have suitable rights you can post your OSS message from here.
    Regards,
    Omkar.

  • How to raise OSS message for ESS query?

    Hi,
    Can you help me selecting correct component to raise an SAP OSS message related to ESS?
    Thx

    Resolved.
    Edited by: Silverlines on Feb 4, 2010 9:52 AM
    Edited by: Silverlines on Feb 4, 2010 10:04 AM

  • How to Create OSS Message to SAP??

    Hi Experts,
    I need to create OSS Message to SAP? could you please provide the related info??

    Hi,
    You need to go to link https://websmp202.sap-ag.de/support. Here you need to enter credentials without which you cannot proceed further. And after entering to this site, you need to create OSS notes according to it's Priority.
    BR,
    SG.

  • To open OSS Message

    Dear SDN's,
    How to create a Open OSS message ,using S-user in SAP Market P

    Hi "Kumar
    After log in to the site https://websmp207.sap-ag.de
    You would be finding Report a Product Error Customer Messages..
    There you need tio provide your system information and next take you to the next screen and input the required information..
    Hope this will help you....
    Thanks & regards

  • OSS message access

    Hi Experts,
    Is it possible to read the content of OSS message in Service market place, which was created thro' different user? If so then please provide the link to proceed further.
    Thanks & Regards
    Sara

    Hi,
    You need to have an OSS id for this...
    go to the url 'http://service.sap.com/notes' ....and on the page on the top right section in the content area...you can enter the note number and click go...
    you need to be parnter or customer to SAP. if you have bought SAP products then you will be assigned OSS id ask your basis team tey will be having it.
    Refer these blogs . you have an idea about oss Message accesss
    Hacking the SAP service portal to make OSS notes better
    Easily access SAP notes from Firefox
    SAP Solution Manager - Roadmaps Introduction (Part I)
    XI: New features in SP14
    The specified item was not found.
    Regards,
    Surya

  • Need step-by-step procedure to create OSS messages to SAP about error

    Hi gurus...
                         Can anybody provide me some procedure to send OSS messages to SAP from SAP service market place.
    Thanks in advance!
    Regds,
    BBR.

    As Juan said, under documentation.
    or you may search oss message creation in marketplace, will be able to find some notes like below
    Note 137736 - Message Creation(India, Sreelanka, Bangaldesh Cust)

  • OSS Message UPDATE to SOLMAN CALL

    Dear Experts,
    We have Service Desk in place where we have also configured 'Forward Message to SAP'. We are sending message to SAP by using 'Send Message to SAP' action. As soon as we perform the action and save, we are getting OSS Number and its status as 'Sent to SAP' in Transaction Data - SAP Attributes.
    The problem is Solution Manager Support Ticket is not getting updated with OSS replies and status even though the background program RNOTIFUPDATE01 is scheduled in background and running in the interval of 3 hours everyday. But we are able to get the all OSS replies and status reflection into Solution Manager system under particular Support Message when we perform 'Update SAP Message' action manually.
    Our customer needs the SAP Message Update automatically, we thought RNOTIFUPDATE01 program will solve this issue but we are still facing the issue.
    Kindly suggest any quick solution and also correct, if we are wrong at any steps.
    Regards,
    Bala

    Hi Jansi,
    Action profile 'Update SAP Message' is working fine. Whenever we do perform the action from CRMD_ORDER, OSS replies and status are getting updated correctly. Hence no issues with 'Update SAP Message' .
    but RNOTIFUPDATE01 program is running but OSS replies are not getting updated. Ideally the scenarios is whenever SAP replies, those replies will be automatically reflected to Solution manager using RNOTIFUPDATE01 background program. Or else manually we can do the action 'Update SAP Message' and get the SAP replies into Solution Manager.
    What are the differences between RNOTIFUPDATE01 and 'Update SAP Message' technically. I hope both should use same API's or Class Program to update the replies.
    if you say that 'SAP-OSS-LIST-O01' RFC is the problem, will this RFC not used while performing 'Update SAP Message'?
    Please explain in detail.
    Regards,
    Bala

  • OSS Message & Note Search

    Hi,
    Is there any way to Search SAP Notes within from Solution Manager,The option 'SAP Note Search' in Solution Manager opens a browser,is there any way it can be done without a browser,ie within solution  manager.
    Also is there any way to see OSS messgaes created through service market place in solution manager?
    Regards,
    Cs

    Hi Cheriyan,
         yes, you can search SAP notes from Solution Manager.
    Here is how.
         In service desk message, click on edit mode and go to transcation data and click on "Binoculars", browser will open asking for suser id.
       not 100% sure of second one. you may check http:service.sap.com/rkt
    solution manager .
    Thanks,
    N

  • OSS messages in Transaction Monitor

    Hey all,
    I saw at the Solution Manager Seminar that it is possible to bring OSS messgaes created in the Service Market place into the Transaction Monitor in Solution Manager. Anyone know the config or background job for this?
    regards,
    Jason

    Thanks Raquel,
    I read through note 781163.
    https://service.sap.com/sap/support/notes/781163
    Which variant do you recommend?
    'All systems' or
    'X all systems (without SAPNet R/3 Front End)', or
    'W Workplace'?
    regards,
    Jason

  • Use solution manager to create customer message and apply oss notes

    Hello All,
    Is it possible to use SAP Solution Manager to create/ open Customer Messages and for the application of OSS notes in satellite systems via solution manager?
    Currently, our Solution Manager system is bieng used for Central System Monitoring!
    Please let me your your expert thoughts!
    Thanks,
    Antarpreet

    Hi,
    By using Service Desk scenario of Solution Manager you can convert an issue to an OSS message and follow it up.
    Refer the  [Link|http://help.sap.com/saphelp_smehp1/helpdata/en/b3/64c33af662c514e10000000a114084/frameset.htm]
    Snote application is also integrated with this Service Desk, you can apply SAP notes to any satellite systems.

  • Substitution functionality of OSS also needed for B1 messages

    Version:
    SAP Service Marketplace / SAP Business One Customer Portal as of today
    Description of Requirements:
    The substitution functionality of the OSS doesn’t apply for B1 messages so it is impossible to share work on the same OSS ticket with several people.
    It is necessary that a defined stand-in can share information with SAP on an OSS ticket opened by a colleague.
    Valid as of:
    This is not a legal requirement that is applicable at a distinct date, but it is currently a big problem to our daily business.
    It worked till some weeks ago then suddenly the functionality was gone. On reporting it as a bug to the OSS (ticket 254736 / 2008) we were told to raise a development request for something that had already been working before.
    Business Needs:
    We have a big installation with several systems and 200 out of planned 400 users are already live with B1. We are in an international rollout. We have several developers, application supporters, consultants and system administrators working exclusively on our B1 landscape. So we always have several OSS messages for B1 open at the same time, some of them in high priority.
    We work in shifts, and urgency as well as time delay when we get support from SAP Asia often requires that the person currently working on an OSS ticket is not the one who opened the message.
    Yet if we stand-in for each other, we cannot share information with SAP via OSS on messages a colleague reported in the first place, because the substitution functionality of the OSS doesn’t work.
    Sometimes just people get ill or are on vacation and it still has to be possible that the work is continued by a colleague. OSS makes this impossible for B1 messages.
    Examples:
    Case 1:
    Colleague A works the early shift, colleague B the late shift (both in Europe). B opens an OSS ticket for some problem and informs A about it. SAP support is transferred to India. India works in shifts according to European time slots so that would be fine except the fact that the time during the first shift is ‘lost’ because A can’t take over the OSS ticket from B – annoying in high priority cases. But then SAP development in China is drawn into the case. Time delay makes it necessary that a webex session is scheduled during the early shift. So A – prepared by B about the problem - will do the webex. Yet A can’t share information with SAP via the OSS ticket because he hasn’t opened it. They resort to direct e-mail and phone. The OSS ticket is missing crucial information. B as well as SAP India has to be informed separately.
    Case 2:
    Colleague A opens an OSS ticket. There is some activity going on but it takes weeks because the problem can’t be solved easily. Then A goes on (long before planned) vacation. Colleague B is there as a stand-in and prepared to take over daily business from A. Yet the OSS ticket can’t be worked on by B because the substitution functionality in OSS is missing. Work comes to a halt until A is back from holidays.
    Both examples are taken from real life! We experienced this during the last weeks.
    Things would get even worse if A opens a ticket and then gets really ill for a long time or leaves the company. Nobody could access his pending OSS tickets to continue the work.
    Current Workaround:
    In complex and / or very urgent cases there is direct contact with SAP not via the OSS, but then information can be lost easily in the process.
    Sometimes work comes to a halt.
    When a colleague is absent for longer a new OSS message about the same problem is opened so that somebody else can work on the problem. But then often another colleague from SAP gets assigned to the new ticket, not the one who had already worked on the problem before. This means additional work at SAP and ours’ because of the need to explain a known issue again to another person.
    Proposed Solution:
    Give us back the substitution functionality! It has worked before and is still working for our R/3 messages! Can’t be that big of a deal!

    ujjwal wrote:To shutdown/reboot from within slim, use "halt" or "reboot" as the username and enter the root password. And to enable the options in XFCE, add your user to the "power" group (gpasswd -a user power)
    Oh, now I rememeber to have read somewhere about those commands as username, but surely a chooser would be the better functionality.
    I think I'll remove Slim again, and just use the console login with .xinitrc to automatically start XFCE4, because there isn't really any difference (having bootsplash on vc1 can also be a nice thing), and it speeds up booting a little.

  • WHILE DELETING A SALE ORDER GETTING A RUNTIME ERROR " Screen: Illegal message"

    Hi Experts,
    While deleting a sales order giving run time error.  PFB runtime error details.
    If you know any OSS message, please let m know. I tried, but there is no luck.
    Short text
        Screen: Illegal message
    What happened?
        The current screen processing action was terminated since a situation
        occurred where the application could not continue.
        This is probably due to an error in the ABAP program or in the current
        screen.
    What can you do?
        Note which actions and input led to the error.
        For further help in handling the problem, contact your SAP administrator.
        You can use the ABAP dump analysis transaction ST22 to view and manage
        termination messages, in particular for long term reference.
    Error analysis
        The program attempted to issue a " " message during "Exit Command" processing.
        This is an illegal operation.
        The program was terminated.
        Screen name.............. "SAPMV45A"
        Screen number............ 4001
    How to correct the error
        The program must be modified to correct the error.
        The modification must be made in "Exit Command" processing.
        If you cannot solve the problem yourself and want to send an error
        notification to SAP, include the following information:
        1. The description of the current problem (short dump)
           To save the description, choose "System->List->Save->Local File
        (Unconverted)".
        2. Corresponding system log
           Display the system log by calling transaction SM21.
           Restrict the time interval to 10 minutes before and five minutes
        after the short dump. Then choose "System->List->Save->Local File
        (Unconverted)".
    Source Code Extract
    Line  SourceCde
        1 *---------------------------------------------------------------------*
        2 *       FORM YVBEP_LESEN                                              *
        3 *---------------------------------------------------------------------*
        4 *       Lesen der Tabelle YVBEP (nicht sortiert)                      *
        5 *---------------------------------------------------------------------*
        6 FORM YVBEP_LESEN USING US_POSNR
        7                        US_ETENR
        8               CHANGING CH_TABIX.
        9
       10   YVBEP = SPACE.
       11   YVBEP-MANDT = VBAK-MANDT.
       12   YVBEP-VBELN = VBAK-VBELN.
       13   YVBEP-POSNR = US_POSNR.
       14   YVBEP-ETENR = US_ETENR.
       15   READ TABLE YVBEP.
       16   IF SY-SUBRC > 0.
       17     MESSAGE E506 WITH US_POSNR US_ETENR.
       18   ENDIF.
    >>>>>   CH_TABIX = SY-TABIX.
       20
       21 ENDFORM.
    Could you please help on this issue.
    Thanks
    Srinu

    Hi Srinu,
    it looks like you got the error message Schedule line &1 &2 is missing in table YVBEP while deleting the sales order.
    It seems, that there are no SAP notes regarding this issue. Do you have this issue with all orders or with a single order?
    If only a single order causes this issue, maybe something was wrong during an update.
    If you get this error for many orders, then custom code (modification, enhancement, user exit in MV45AFZZ, ...) may be the reason for it.
    If you have no custom code in module pool SAPMV45A, then contact SAP for this issue.
    Regards,
    Klaus

  • PI 7.11: Cannot connect to server using message server:...

    Hello Guys,
    we make the Application Management for a Customer PI System.
    Scenario:
    - the SAP Gui Connection to the ABAP Stack is routed via SAPRouter and Works fine.
      SAP Gui -> our SAP Router -> VPN Box from Customer -> Firewall Customer -> ABAP Stack PI System
    - WebAccess its working fine, the Customer use Webdispatcher on every PI Server...
      Browser -> VPN Box from Customer -> Firewall Customer -> Java Stack (Port: 5xx00 btw. 81xx (Webdispatcher))
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    Our Problem ist, we can not proceed the Integration Builder or the ESB, the Java Web Start works fine and open the Logon Screen Correctly -> but i fill the Logon Screen with my User name and Password and press Logon come the follwing Error:
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    In the Details from the Error Message:
    "<hostname>.<domain>:53404 Reason: com.sap.engine.services.rmi_p4.P4IOException:
    Cannot open connection to host: <IP-Adress of Central Instance> and Port: 53404"
    The Customer says, the Firewall is open with the IP Adresses and P4 Port but i dont think so...
    Can everybody help me, or have tips for me! I have checked a lot of OSS Messages (PI High Availabilty etc... its all correct on the System)
    Sorry for my bad English
    Best Regards,
    Markus

    Hi Markus,
    did you check if the browser is using a proxy? (In this case your scenario unfortunately won't work).
    P4-port should generally be routed via a proxy (described in the help.sap.com), but within the PI-Tools(JNLP) the proxy-usage is not implemented.  There is even a SAP-note that describes how to check the JavaWebStart-Proxyconfiguration, but this won't help either.
    If there is a proxy defined in the browser everything is working fine till you pass the logon-screen but even with the correct "javaws"-settings you won't be able to go on.
    (This problem is pretty bad if you do have developers and the SAP-servers seperated because of security issues. I'm hoping that this malfunction will be solved with upcoming patches.)
    Solution: Establish a connection without any proxy in between.
      E.g.: a terminal server in the same network
    It would be helpful to find more people with the same problem to force a fix from SAP for that.
    If anyone else is having problems with this, please add a comment to this thread.
    Best regards
    Christian

  • Error message: User data is not indexed, yet. Index user data first

    Greeting All,
    Each time I try to index a 'Prepared' searchObjectConnector in the cockpit.. I get a message <
    User data is not indexed, yet. Index user data first>. even that I ran the z_ESH_AU_UPLOAD_AUTH_RFC_720 report in R/3 system.. and checked the auth /user data in the admin cockpit.. and it was indexed..
    1.any idea why I keep getting this error
    2.any idea how can I clean the buffer or the message Queu.. my guess this might  be not error but a q message..
    3. any suggestion please
    Thanks

    Hi Areege,
      I noticed that you created an OSS message on this issue. That was a good idea.
    There is an answer for you in OSS from yesterday.
    Kind regards, Klaus

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