Outlook 2007 inbox messages display

We have a user when she receives an outlook messages from time to time in her inbox, the sender/recipient name, subject line has a white line where you cannot read any of this information. If you double click on it, it then display the information as it
should be displayed. If she logs into OWA the message is displayed fine.
-We uninstalled and reinstalled outlook 2007
-Recreated user mail profile
-updated video driver information
I am not sure what else to ry. Any assistance would be appreciated.

Hi,
Do you mean the From/To field and subject field not display properly in the Reading Pane on the left side of your Outlook Window?
First, please make sure your Outlook 2007 has installed the latest updates.
If problem persists, we can try to find the .ost file and rename it to .old and start Outlook to check the result.
We can also try to run Outlook with /cleanviews switch. To do this, press Windows key + R, type
outlook.exe /cleanviews in the Run command and press Enter.
Please let me know the result.
Regards,
Steve Fan
Forum Support
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