Outlook 2007 will not print .html attachment

I have a user complaining that .html files will not print to any network printer when he right clicks and selects print on the file in the top of the message.
Repaired MS office 2007
Uninstall and install office 2007
Renamed the Outlprnt file to Outlprnt old from C:\Users\%Username%\AppData\Roaming\Microsoft\Outlook\
Created new outlook profile
Tried Safe Mode
Any ideas? It will work with PDF's and other documents. Just not HTML

Hi,
Will it print properly if you open the .html attachment in Internet Explorer?
Please have a look at a similar issue here and check if the solution works in your situation:
http://social.technet.microsoft.com/Forums/office/en-US/972e01a4-a00a-4dd6-b0e6-46e47463e146/outlook-2013-quick-print-not-working-for-html-attachments?forum=outlook
Quote:
To resolved this issue i tried below trouble shooting:
1) Repair MS office 2013
2)Uninstall and install office 2013
3)Rename the Outlprnt file to Outlprnt old from C:\Users\%Username%\AppData\Roaming\Microsoft\Outlook\
4) 2 times Re install printer drivers
5) Creat new outlook profile
if you Unable to print from Outlook 2013 without receiving the "Printer not ready" message (32/64 Win 7 Pro).
This changed worked for us, by selecting the Advanced properties on the printer and changing the default setting "Start printing immediately" to "Start printing after last page spooled".
I hope it works for you, good luck in your quest!
Tzuri Ben Ezra | My Certifications A Plus, MCP, MCSA, MCITP | FaceBook:
Tzuri FaceBook
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Mike,
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Just a few examples, since you ask:
Dr Craig wrote:
…The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs…
…Other solutions are not acceptable…
…The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us…
…In every case the problem is never solved by Adobe or anyone else and users find some "workaround"…
"...a nasty, nasty solution"…
…Adobe does seem supportive but not that interested (CS4 right)… b
…I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds…
That attitude, Dr. Craig. Plus the verbosity you unconscionably inflicted on your fellow forum users.
Cheers.
Wo Tai Lao Le
我太老了       (Not posting as a scientist here
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Outlook 2007 will not print .html attachment

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