Outlook 2010 in perpetual Send/Receive mode

I am running 32 BIT Microsoft Outlook 2010 on Windows 8.1 64BIT system. My Outlook has been working fine since Windows 7 and a couple of months after upgrading to Windows 8. But two months ago, it started experiencing a perpetual Send/Receive mode and when
this started, only outgoing emails have been possible. I can leave it in this state for two days but will never complete the Send/Receive routine. There are no error messages displayed.
I am using POP3.
I am at wits end here as I have to rely on my desktop to access my emails while my Laptop is no longer behaving. Please help to resolve this issue asap.
Thank you,
SeisaT

... ...,it started experiencing a perpetual Send/Receive mode and when this started, only outgoing emails have been possible.
So your Outlook will send out but not receive? Have you checked your email on the web based access?
Are you able to see any unread messages there? If you can, then it is most likely a setting in Outlook, or possibly a port is blocked on your network. Try to check if your incoming settings are correct in Outlook, you might want to contact your ISP
for the info.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

Outlook 2010 won't send/receive at startup or at scheduled intervals

I've searched through some of the forums, but can't seem to find anything... I have a user who's Outlook 2010 won't do a send/receive at startup, nor at the scheduled intervals I have it set to.... It works in safe mode, so I have everything set right, but
when I try to go in the regular way it won't work... I've unchecked all add-ins to make them inactive, one at a time until they all were, and it still wouldn't work properly.
I've created a new profile... confirmed the send/received settings under File>Options>Advanced>Send/Receive....
Any other suggestions?

Hi,
Do you have any kind of virus scanner integration? It may expose itself as an add-in in Outlook, try to disable it and check the result.
Please also try if this issue persists after you create a new Send/Receive Group.
Click File, and then click Options.
Click the Advanced tab.
In the Find Send and Recieve section, click Send/Recieve.
Under Group Name, click the group, and then click Copy.
Under Send/Receive Group Name, type the new group name, and then click OK.
Under Group Name, click the old group name.
Under both When Outlook is Online and When Outlook is Offline, click to clear the check box for Include this group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.
More details in: http://support.microsoft.com/kb/312336/en-us
I hope this helps.
Regards,
Melon Chen
TechNet Community Support

Outlook 2010 Professional Plus Send/Receive Issue

When my client leaves for the day and his computer is idle his outlook 2010 Professional Plus stops sending/receiving. Because of this NONE of his emails get forwarded to his phone when he is away from his computer. I've spent HOURS trying
to figuring this issue out, but I have not been successful. Please help me make send/receive work continuously.

Hi,
The user can’t send/receive any emails, not just can’t forward emails to his phone, right? If I’ve misunderstood something, please feel free to let me know.
Did he forward emails to his phone with Outlook rules?
Did he get any error message or the outgoing emails just stuck in Outbox?
Can he send/receive emails from web access? If not, please contact the user’s ISP to help resolve the problem.
If web mail works fine, we can follow the steps below to troubleshoot the issue on Outlook side:
1. Please check if Outlook shows Disconnect on the bottom of the Window. Hold Ctrl key and right click on the Outlook icon on the tray, click Connection Status to check if your email account is disconnected.
2. If the user installed any security programs, please temporarily turn off them to check the result.
3. Try to reset Send/Receive settings to check the result. To do this, go to
C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\
Locate the <profilename>.srs file and rename it to
<profilename>.old and restart Outlook to check the result.
4. If above not working, please try to create a new mail profile and setup the email account in the new profile to check the result.
http://support.microsoft.com/kb/829918
Hope this helps.
Regards,
Steve Fan
TechNet Community Support

Outlook 2010 sounds and Dual Monitor Mode

Every time I hook up a monitor (analog connector) to my laptop (lacks a digital monitor port), I lose system sounds only in Outlook 2010. I'm running Vista 64-bit. Other applications make system sounds, like Internet Explorer and Windows Media plays media just fine, but not Outlook 2010 (I had 2003 before, and didn't have a problem - it's only when I updated to 2010 that I ran into the problem). There is one time the sounds will play - right before I receive in my system tray a notification that there are 'critical updates' to be made to my system.
I tried turning off the monitor, but leaving it connected. Still no sound. It cannot be connected to my laptop for the sound rules to work in Outlook 2010.
I've gone to the Microsoft site and checked out all their recommendations. They don't have anything that comes close to addressing this (that I found). I figure that it is probably on the Outlook 2010 side, but am hitting a wall there. Figured I'd try here, where the hardware sits to fish for others' experiences.
Thanks

... ...,it started experiencing a perpetual Send/Receive mode and when this started, only outgoing emails have been possible.
So your Outlook will send out but not receive? Have you checked your email on the web based access?
Are you able to see any unread messages there? If you can, then it is most likely a setting in Outlook, or possibly a port is blocked on your network. Try to check if your incoming settings are correct in Outlook, you might want to contact your ISP
for the info.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2010 won't send msgs w/links

I have Outlook 2010 and I use Yahoo mail as my relay. Recently, any message initiated from Outlook 2010 which contains a web link won't send (stays in outbox). I have disabled all anti-virus software. I tried changing it to plain text - so that it
shouldn't even recognize it as a link. I've tried removing the hyperlink. Nothing so far has worked. Has anyone else experienced this?

Hi Friend,
Open MS-Outlook in safe mode and then try to send emails. There can be lot of reasons behind such issue if your emails are going into Outlook instead of sending.
Common causes of such disturbance are:
Offline Mode (enable it or work with Online Mode)
Send/Receive Settings (Change manually to Automatically)
Wrong password (sync web based mail password with Outlook)
Corrupted Outlook Data File (use scanpst.exe to repair and then try to send emails)
Antivirus scanning programs (disable these programs)
For more:
http://support.microsoft.com/kb/2663435
Note: Improve community discussions by marking the answers helpful.
Thanks
Clark Kent

Outlook 2010 shared mailbox in cache mode not updating Inbox automatically

I have a user who has XP on his desktop, running Outlook 2010, connecting to a Exchange 2010 w/SP2. I recently added a shared mailbox for him to monitor. I did it the old way by adding additional mailbox to his client (outlook 2010) pc.. I understand
now that in 2010 SP1 or greater that you can simply do this from the exchange server by granting full access permissions. Either way, the user sees the mailbox and gets email in the shared mailbox ONLY when he clicks on the inbox and
clicks on Update Folder. For some reason it is not auto updating new email. His personal account works fine, meaning when a new email is received it comes in and you see new mail. The account is in cache mode and I've looked at other shared
mailboxs that are working fine and the settings look the same? I'm not sure why this shared mailbox is not updating?
William McConnell

I can see this is an old thread but I have a relevant question.
This workaround does indeed work but what else is possible to do? The cashed mode is more or less necessary when working with large shared mailboxes.
Niklas

Exchange 2010 SP3 UR8v2 - Outlook 2010 Sluggishness when sending an email - Green progress bar - I'm clueless

Hi All,
Really scratching my head on this one.
Prior and Post UR8v2 patching, some folks were experiencing an issue with their Outlook in which they'd try to send an email and then the dreaded green progress bar shows up.
Further issues today are Outlook 2010 pop-ups with the following:
Certificate pop-up (our OWA Cert) with the "IP Address" instead of something like "webmail.contoso.com."
Outlook pop-up with "Allow this website to configure
[email protected] server settings?" The autodiscover link contained the IP Address instead of the "webmail.contoso.com"
We have a 3 node CAS Array and a Cisco ASA that is serving up a VIP for "webmail.contoso.com."
I'm not even sure where to being. We are patching the CAS Boxes tonight. The folks that have had issues were all on different databases. I cannot seem to find a common ground.
Any thoughts you have I'd be very grateful for,
Mr Mister

Creating new mail profiles didn't resolve the issue. The issue would remain. It's impressive how complex the environments can be nowadays...Unified Messaging, Airwatch & Activesync, Cisco Unity, Symantec Vaulting, AV, Lync, Symprex Mail Signatures,
etc.
We don't use cached profiles due to issues experienced over the years with Calendaring items going wonky.
I dug into using ExMon.exe to try and view what was going on. Didn't really see much that stuck out.
Two of the CAS boxes had mail.que files that were around 1.3GB. I did resolve that last Friday and I'm not really certain if that was the fix(in addition, I saw MS15-009 get deployed from Desktop). I'm no longer receiving tickets regarding slowdown
and it's near impossible to receive correspondence back from the Users.
I also contacted Microsoft Support and we had plans to try the following:
Add host file entry (C:Windows/System32/drivers/etc) for “mycasarray.domain.org” - pointing to ‘IP’ of any one CAS server (CAS1/ CAS2/ CAS3), individually on certain selected 2 or 3 internal client PCs to by-pass load balancer
Note the exact time of issue with the user name and Outlook version
Try sending multiple emails without any signature
Check if able to send multiple emails in OWA without any delay or issue
Try sending emails without any signature
Try adding signature to Outlook email and check Outlook’s connection status to confirm if Outlook disconnected
Try launching Outlook using switch ‘Outlook /safe’
Check if any event getting triggered from Outlook source at time of issue in affected client PC (Application and System event logs)
I'm wondering...is it plausible that a mail.que file larger than 1GB could've caused issues? There were no space issues on the CAS boxes.
Thanks,
Mr Mister

Limiting Outlook 2010 account to send to a single address.

How can you set up an MS Outlook (2010) account so it can only send to one email address?

There's no built-in feature that can do that. You'd have to write VBA code or a custom add-in to enforce this, but even that approach is easily circumvented.
If you use Microsoft Exchange you may be able to enforce delivery locations, but you'd have to discuss this with your email administrator.
Eric Legault (MVP: Outlook;
About me)
Outlook Appins: Store social media fields in your Outlook Contacts!
Co-author, Microsoft Office 2013 Professional Step-By-Step

Outlook 2013 not auto sending/receiving

I have contacted the "answer desk" and tried every suggested fix I have found but Outlook will not go out to the server to get messages unless I do a manual send /receive. The answer desk rep told me I had too
many accounts which has no connection with Outlook actually trying to send or download messages. I spend more than an hour with that rep. Anyone solved this yet?

Please create a new Send/Receive group in Outlook and check if it helps:
Click File, and then clickOptions.
Click the Advanced tab.
In the Send and Recieve section, clickSend/Recieve.
Under Group Name, click the group, and then clickCopy.
Under Send/Receive Group Name, type the new group name, and then clickOK.
Under Group Name, click the old group name.
Under both When Outlook is Online andWhen Outlook is Offline, click to clear the check box forInclude this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.
If the above step fails, create a new profile for Outlook and check if the issue occurs in there:
http://support.microsoft.com/kb/829918
Tony Chen
TechNet Community Support

Outlook hangs up on Send/Received Progress while sync with iTunes.

My Microsoft Office 2007 Outlook gets hung up on "Send/Receive" Progress (Status 75%) while syncing with iTunes.
I am syncing my iPhone 3Gs with iOS 4.3.3 with my computer.
What is causing this?
Thank you.

I ended up setting the iPhone back to factory settings and then setting it up as a new iPhone rather than trying to use things from my first generation iPhone in iTunes to set up the iPhone 4s. That worked, but the language was Finnish (I think) and it took a while to find the settings by "guessing" what the menu buttons read.

Adobe Acrobat 9.3.2 - MS Outlook 2010 x64 RTM - send an email

Hello!
I have the new Office 2010 x64 RTM (no Beta!) on my System installed. But If I klick on the Email Button there comes an Error Message with following Content:
"There is no Email Client as default configured ..."
But that´s wrong!
This Problem is only with the 64 bit Version of Outlook 2010.
The 32 bit Version does not make the same trouble.
Has someone found a Solution?
Thanks.

Acrobat 9.3.3 update is out.
The release notes do not seem to fix your issues, but mention Office fixes:
Interaction with Microsoft Office
2605080: When creating a PDF from Word on a 64 bit OS, the PDF is not visible until after pressing the Cancel button in the progress dialog box.• 2616790: Graphs inserted into a Word document by a 3rd party software do not appear after conversion to PDF. Occurs with Office 2007 and latest version of Acrobat.

Outlook 2013 does not send / receive mails but connected to Exchange server

HI All,
Outlook 2013 displays connected message but when compose and send a mail, the message hangs for more than an hour. Yes if I restart the outlook, the message is sent. Otherwise the message will lag for hours. Even I am not able to receive it.
The problem is not faced by OWA. Outlook Web App works perfectly. But Microsoft Outlook 2013 not working perfectly. Folks I need help to close the case with customer.
Regards,
AbuYasir

Hi AbuYasir,
From your description, OWA works well, the issue is related to Outlook side. In your case, I recommend you use Outlook safe mode to determine whether the issue is related to add-ins. If the issue persists, please create a new profile to check the result.
Besides, make sure that you install the latest Outlook 2013 Service Pack.
For your convenience:
Description of Microsoft Office 2013 Service Pack 1 (SP1)
http://support.microsoft.com/kb/2817430/en-us
Hope my clarification can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Outlook 2010 won't send email after a move of the .pst file.

I moved the pst file from an external drive to C:. When I restarted outlook, it asked where the file was located. After selecting the pst file in the new location, it all appeared fine. The mail was there and could be read and new mail was received. However,
it was soon discovered that the outbox was piling up and no mail could be sent. I have tried creating a new profile as suggested in other help articles, but this simply created a new and different pst and mail structure. How can I get the old one to be
able to send mail again?
Thanks,
Mike

Hi,
What type of account are you using? POP3 or IMAP?
You mentioned you created a new profile to setup the account, can you send emails with the new profile?
If issue persists, some security program and firewall may cause the sent mail stuck in Outbox issue, please disable the firewall and anti-virus program to test the result again.
We can also run Outlook in Safe Mode to determine if 3rd-party add-ins caused this issue:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
In case the .pst file was damaged during the move, we can also run scanpst.exe to repair the .pst file, test if this helps:
http://support.microsoft.com/kb/272227/en-us
Regards,
Melon Chen
TechNet Community Support

Outlook 2010 can't send email

When installing a mail account on my laptop, outlook creates 2 accounts and 2 data files. when I try to delete one account, outlook says its in use...
I receive email and when outlook send a test message it sends the test message successfully. The problem is when I click send new email, I get the following message:
cannot create the e-mail message because a data file to send and receive messages cannot be found...
When I check the files they are there, one is selected as default. It all seems to be proper except for there are two accounts. I deleted both accounts and reinstalled a single account. Outlook doubled them again??
Please help

Hi,
Based on my research, this issue is more likely caused by Outlook profile corruption. We may try to recreate the mail profile and then reconfigure your email account in the new mail profile to see the result. To do this, please follow:
1. Go to Control Panel, locate and click Mail (32- bit).
2. Click Show Profiles button to open the Mail dialog.
3. Click Add, type a name for the profile, and then click
OK.
4. Reconfigure your new account in the new profile and then change the "Always use this profile" option to the new profile you created.
For detailed information, you can refer to this article:
http://support.microsoft.com/kb/829918
Please let me know the result.
Thanks,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

2010 MO not sending/receiving until logging out/in

I am running an exchange program and just noticed in the last couple of days that when I send a message, I have to log out and then back in for the message to be sent. That is the same thing with any new emails that may receive....I have to log out
and then back in to see any new emails. I have checked for updates and all settings are correct. It is constantly saying that different (inbox, draft, sent) folders are being updated.
Suggestions?

What version of Exchange and what client and version are you using? Include the service pack and rollup hotfix levels as well, please.
In general, that kind of issue occurs when you have a flaky or changing network. It happens to me all the time when I have Outlook open when I connect through a VPN and/or disconnect from a VPN.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Outlook 2010 in perpetual Send/Receive mode

Similar Messages

Maybe you are looking for