Outlook 2010 - Subject line of new e-mail changes to duplicate the subject of the e-mail below
I'm having the strangest issue with a new install of Outlook 2010. Sometimes when I receive a new e-mail, the from, subject, received, and size fields will duplicate the information from the e-mail below it. In other words, no matter what the sender, subject,
time, etc. actually is, it will display in the inbox the same as the e-mail below it. Once I open it, it will list correctly in the inbox, or I can click on another folder and return to the inbox to see it correctly displayed.
I do not have any kind of preview on, and the inbox only displays one line. There is no pattern to which e-mails this happens to.
Any ideas?
Please run /cleanviews switch to check the result.
(Type "Outlook.exe /cleanviews in Windows search bar and press ENTER.)
Please also create a new Outlook profile to check if the issue still persists. Thanks.
Tony Chen
TechNet Community Support
Similar Messages
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Outlook 2010/multiple exchange accounts/new mail notification on one only
Hi, is there a way to have multiple exchange accounts in Outlook 2010 but just have new mail notifications on the first only?
I tried having the first exchange account open an additional user, but running into memory errors as a result. Found the solution to that by adding them as separate accounts, but this creates noise with mail notifications, reminders, etc-
Thanks in advance - JoeHi,
You can configure multiple Exchange accounts in Outlook 2010. For details on how to configure, you can refer to this article:
http://blogs.msdn.com/b/outlook/archive/2009/08/25/multiple-exchange-accounts-in-outlook-2010.aspx
Also, only the default mail store will get the new mail icon. You can use rules to pop up a desktop notification for the other accounts but the icon will only appear
for the default account.
Best Regards,
Sally Tang
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
[email protected] -
We are using MS Outlook 2010 as our mail client. But we have noticed that whenevr we sent a mail to any other internet mail recipient all the "apostrophe", "single" and "double quotes" have automatically converted to ?. We have
done almost all the workaround found in this site such as
1.New a message and focus on the message window > click File > Options > Mail > Spelling and Autocorrect… > Proofing > AutoCorrect Options… > AutoFormat > clear the box before “Straight quotes” with “smart quotes”
2. Used different encoding. We presently using US-ASCII for outgoing message. etc.
Need your help to sort out these issues urgently.
Waiting for a solution.Hi,
What is your account type? IMAP, POP or Exchange?
Send an email from the webmail, ask the recipient if this issue persists.
As far as I know, this problem is always related to the encoding for outgoing messages, and here I suggest you try UTF-8:
Go to File -> Options -> Advanced -> International options -> Uncheck "Automatically select encoding for outgoing messages", then select "Unicode (UTF-8)" beside "Preferred encoding for outgoing messages" -> OK.
Hope this helps.
Regards,
Melon Chen
TechNet Community Support -
Outlook 2010: "Decline and Propose New Time" doesn't work.
Environment: Outlook 2010 v14.0.7106.5003 (cached mode) / Exchange 2010 SP3+RU4 (v14.03.0174.001)
We are following this guideline to propose a new meeting time:
http://office.microsoft.com/en-us/outlook-help/propose-accept-or-decline-a-new-meeting-time-HP010356518.aspx
User1 sends a meeting invitation (monday 10:00-10:30) to user2. The appointment appears at user2 calendar with status "tentative". So long, so good.
User2 clicks on "Decline and Propose New Time" and selects a new time (monday 11:00-11:30).
Result: The appointment is removed from user2 calendar instead of being moved to the proposed time. User1 receives a notification (Subject: "New time proposed: ... ") with the information "appointment declined" but there is no option
to accept the new time and also no hint about the new time.
If found a lot of posts with the same issue but no solutions...
Any ideas?Hi,
Do the users have 3rd-party add-ins installed?
Let's try running Outlook in Safe Mode:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
Test if this issue persists when testing in Outlook Safe Mode, if there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
Regards,
Melon Chen
TechNet Community Support -
Outlook 2010 won't update new messages unless you update folder
Hi,
Outlook 2010 sp1 with Exchange 2010 latest sp.
Scenario:
Some users are not receiving emails unless they click on update Folder. Once they do emails come in.
Troubleshooting:
No virus scanning outlook folder.
Delete the profile with OST and re-created it.
Send immediately when connected is enabled.
Cache Exchanged mode is enabled (Must be ...there are 15000 users with mailboxes here).
(If Cache mode is disabled everything works fine) This is not an option for us.
Download shared folders whether it is enabled or disabled still the same problem.
Help please,
AlexisI would suggest your to start Outlook with /cleanips switch and check behavior,
Just click Start, click Run, type
outlook/cleanips, and then click OK. Microsoft KB article:
http://support.microsoft.com/kb/968773
Please have try first and feel free to post back.
Thanks,
Ethan Hua CHN
TechNet Community Support -
I can't even find the group messaging option. The only two options I have are subject count and blocked. Can someone please help me, I really find this subject line irritating.
setting/messages under SMS/MMS section switch off Show subject field
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Office Version:Office 2010Operating System:Windows 7
Using Office 2010 on Windows 7 syncing with Exchange email account. When I am trying to work offline I get the above error whenever I try to create anything except a new email. mail seems to work normally and other items also work normally if I am online.
Problem only seems to be during offline use.
I have tried safe mode but still get the error. have tried creating a new profile but still get the same problem.
Could this be an issue with my exchange account which is somehow mucking up my offline folders??
At a complete loss with this one so any help would be much appreciated.
I have also occasionally seen an Outlook error along the lines of "your network adapter does not have a default gateway assigned" but am unable to reproduced this in any meaningful way.
Many ThanksCached exchange mode was already marked so that was not the issue.
I have done all the usual of creating a new profile, reinstalling Outlook etc but nothing seemed to work. I also tried going back to Outlook 2007 and reinstalling Windows but same problem.
However, I am not sure if it is connected but I was useing the option in MS Live Sync to synchronise Office settings which I turned off recently and now no longer have the issue. Unfortunately I cannot remember when in the process I did this so cannot be
sure it was responsible - anyone else found this? -
Outlook 2010 / 2013 Send on Behalf of does not cache Resolved email address in the From Dropdown
This is insane Microsoft. Makes me wonder if you use your own product
Office 2013 / Exchange 2010
- Proper mail box permission
- Proper Send On Behalf of Permission
1. Open A Message > Select From > Choose Other Address > Choose From Again > Pick the Address (Which Resolves from GAL) Finish the Message and Send - No Problem
2. Start Another Message > Click the From drop down and the email is cached in unresolved SMTP format
"You do not have the permission to send the message on behalf of the specified user"
A Better message would be "Sorry Microsoft doesn't understand how to read it's own address book, properly cache an exchange email address and thinks 4 click is better than 1"
Sorry for the rant but if any one has a solution to this it would be much appreciated.
Notes:
- CTRL-K or Check Names Doesn't Resolve the From field
- You can send repeated On Behalf of as long as you don't the From Drop-down.
- Changing Address book order doesn't work
- Using Contacts as the Primary Address book doesn't work
- No Shortcut Quick Key to open "Open Send From Other-Email Address Programmatically" form
- Cant Use Quick Steps because From Field is not included
For those of you who hate rants without a solution, Here it is beyond ridiculous!
1. Make the Developer Tab Visible
2. Add the following VBA Code to ThisOutlookSession
Sub CreateNewMessage()
Dim objMsg As MailItem
Dim obj
Set objMsg = Application.CreateItem(olMailItem)
With objMsg
'.SentOnBehalfOfName = "[email protected]" DOESNT WORK BECAUSE EXCHANGE DOESNT RESOLVE
.SentOnBehalfOfName = "USE THE DISPLAY NAME"
.To = ""
.CC = ""
.BCC = ""
.Subject = ""
.Categories = "Test"
.VotingOptions = "Yes;No;Maybe;"
.BodyFormat = olFormatHTML
.Importance = olImportanceNormal
.Sensitivity = olNormal
' Calculate a date using DateAdd or enter an explicit date
' .ExpiryTime = DateAdd("m", 6, Now) '6 months from now
' .DeferredDeliveryTime = #8/1/2012 6:00:00 PM#
.Display
End With
Set objMsg = Nothing
End Sub
3. Customize the Ribbon
- Create A New Group
- Position New Group As Desired
- Choose Commands From (Select Macros)
- Drag Macros to Group
- Change Display Name and Choose Icon (Under Rename)
4. Hide The Developer TabI did some more digging and I solved it.
This would be the solution:
In Active Directory Users and Computers
-Click on VIEW
-Click on ADVANCE FEATURES (this is important otherwise you won't see
the complete list in the next steps)
-Click on the USERS container
-Find the problem user's account
-Right mouse the account and click on PROPERTIES
-Click on the SECURITY tab
-In the top box, click on the SELF account
-In the bottom portion of the screen make sure the READ PERSONAL
INFORMATION & WRITE PERSONAL INFORMATION should both be checked for
ALLOW
If you can compare the permissions for 'SELF' with another user you probably should set them accordingly to be safe. I noticed that for the user where setting delegates (SOB) did
not work, more than those 2 permissions were missing.
Good luck!
David -
to continue: For information on how to remove this folder from the Outlook Address book, see MSOffice Outlook help. I also get an error message when I go to tools and hit the address book there. This crap is frustrating!
Hi,
Based on your description, I suspect that your proxy is in internet zone by default, so it cannot use credential
which has been recorded in window credential management. I suggest that we add
proxy server into “Local Intranet” zone via GPO to see if it can solve your problem.
Let me know if it works for you. Thank you. -
Outlook 2010 Mail Tips Could Not Be Retrieved / Out Of Office Doesn't work too.
Hi,
We have a small set up with 5 pc's and 1 server. All of the workstations are exactly the same.. specs,OS,software etc...
One of the users is currently experiencing "Mail Tips Could Not Be Retrieved" issue.
It shows up right above the SEND button when replying or sending a new e-mail.
Also Out Of Office / Automatic Replies function does not want to work as well. It asks me to try again later cause the server is not responding.
The funny thing is that this is happening only to a single user.
Here is what I've tried:
- Tested E-Mail AutoConfiguration - Autodiscovery works fine and points to the right directory.
- Deleted the profile and recreated it ... didn't work
- Added the same mailbox to another computer - IT WORKED
- Checked all the SSL settings for each virtual folder in IIS and they are all set to IGNORE the certificate.
The other strange thing is that when I try to download the OAB from the affected PC a credential window pops up and asks for the username/password
of the particular mailbox.. Once I enter them the "Mail Tips could not be retrieved" message disappears and Out Of Office is accessible and ready to be used.
Maybe Outlook 2010 setting or registry value ?This sounds like an authentication issue for the Autodiscover/EWS URLs and your last paragraph basically confirmed it.
Is this PC domain joined and is this user logging on with his domain credentials and not locally to the computer?
Is the user able to access:
https://autodiscover.domain.com/autodiscover/autodiscover.xml
or
https://domain.com/autodicover/autodiscover.xml
An xml-page should be returned with ErrorCode 600 Invalid Request.
Is there a TMG or UAG server involved here?
Also check the proxy settings in Internet Options (if configured/required).
Robert Sparnaaij
[MVP-Outlook]
Outlook guides and more: HowTo-Outlook.com
Outlook Quick Tips: MSOutlook.info -
I would like to have a constant font throughout my e-mail. I have played around in the preferences and set the default message font to times new roman which works, however the font type in the subject line does not seem to change. Even if I bring up the font panel and change it there, nothing changes. So is there anyway that I can change the font in the subject line to times new roman?
Thanks
BruceThe Subject line is part of the email headers. It is plain text. It does not have styles (fonts, etc.) associated with it. You cannot control how headers will be displayed to the recipients.
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Hello all.
I subscribe to e-mails sent by the Government of Canada. In Apple Mail, the subject line is garbled, as follows:
=?ISO-8859-1?Q?Reminder - Briefing on the Prime Minister's Visit to France for the G-8 Sum?= mit and to Greece
Is there any way to correct this so Mail displays the correct subject line, without weird coding and font problems? The problem only occurs with messages from this sender in particular. Outlook handles these messages without any problem, but I prefer to use Mail.
Many thanks for any advice.@Baron875, your answer is not entirely correct. Your method does NOT save all the original data. The original date of the message is changed to the date and time that you edited it! For business, this fixes one problem but creates another!! The only real answer to this question, which has been frustrating me ever since I switched to Mac, is to go back to Microsoft Outlook where it is simple to change the subject line... something that should be a no-brainer function for any mail client programmer. I really like Mail overall, but some of these idiotic shortfalls drive me nuts. I am becoming more and more convinced that Apple does NOT have the brightest programmers, as some people like to think.
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Missing Subject line for the Approval Notification Mail
Hi,
We use CUP 5.3 SP7. We have configured the system for role based approval. We found that the approval notification mail being sent without any Subject line. It's configurable to set the admin mail id, but couldn't find one to set the Subject.
We get the following content in the mail....
View <http://<host:port>/AE/index.jsp?verifyApproverLogin.do........................>
Can we set it somewhere from the configuration?
Regards, AnilHi Alpesh,
Thx for your reply..But i think you missed my point...Let me try to explain it again...
When we submit a request, the system triggers a notification mail to the approver(s). And this mail seems to be missing a Subject line... and it's shown to be sent from the System E-mail id we set at the SMTP server config.
I couldn't find a tab for setting the E-mail format for the first approver neither at the stage nor in the e-mail reminder configuration.
Perhaps, setting the next approver will help if i had a secondary approver. But we are using a single stage WF in CUP. Am i missing some config step here?
Regards,
Anil -
Issues in Swedish mail notification subject line
Hi team,
I have created one concurrent program which run on daily basis to send notification about employee contract expiration to their manager before 30 days.
I should send mail into swedish language. I am facing one issue into this.
I have compiled program correctly with Swedish as machine langage and i am able to see appropriate mail format in my package body.
But i receive mail notification, the mail body is in swedish language but mail subject removed the swedish characters.
Please check below details:
Apps : 12.1.3
Database : 11g
Responsiblity Name: HR Professional
Swedish Subject line in Code : HRMS System Varning: Anställningskontrakt löper ut om 28 dagar
Swedish Subject line in mail notification : HRMS System Varning: Anstallningskontrakt loper ut om 28 dagar
Sweidish Mail body in code : Observera att gällande anställningskontrakt för löper ut den
Swedish Subject in mail notification : Observera att gällande anställningskontrakt för löper ut den
I tried following approch:
1. I passed direct subject line to P_Subject parameter.
2. I assigned subject line to l_subject and then passed value l_subject to P_subject .
in both cases, i am getting wrong output. Kindly check and let me know if anything is required from my side.
Thanks in advance.
Regards,
BasawHi Friend,
Thanks for quick reply.
It is not showing any garbage value or squares anything.
It is just removing swedish characters. Please check below:
Sweidish Mail body in code : HRMS System Varning: Anställningskontrakt löper ut om 28 dagar
Swedish Subject in mail notification : HRMS System Varning: Anstallningskontrakt loper ut om 28 dagar
If you see closely, in word Anställningskontrak and löpe, it is removied a and o which are special values in swedish characters. -
ICloud Mail will not let me enter a subject in the Subject line
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When you add an iCloud account with Lion or Mt Lion there's no need to add an incoming mail server if you are using the built in mail app. It is automatically configured for you.
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