Outlook 2013 Navigation Pane Spacing in Windows 8.1

I have two laptops sitting side by side. One of them has a windows 8.1 installation with Office 2013 and the other has a windows 8 with installation of Office 2013.
There is one huge difference in Outlook that is a large source of frustration - the navigation pane.
In Windows 8 / Outlook 2013, I can see about 30 folders, each with a very small space in between each other.
In Windows 8.1, I can see about 15. Half the amount, and all in part due to an enormous space between each folder.
I understand the need to go "touch friendly" but, in doing so, don't limit all the other users - instead, give them a customization option to opt back and forth between touch friendly and workstation friendly.

Hi,
The number of the folders may be also related to the screen resolution of your computer.
In addition, please check if the Outlook 2013 on WIndows 8.1 is working with Touch Mode enabled. To check this, expand the Quick Access Toolbar menu and select Touch Mode. Now,
the Touch Mode button is added to the QAT which you can use to toggle Touch Mode off and on. See:
If you are using Touch Mode, try to switch to Mouse Mode to check the result.
Best Regards,
Steve Fan
Forum Support
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Log Name:      Application
Source:        Application Error
Date:          17/11/2013 21:50:11
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Faulting application name: lightroom.exe, version: 5.2.0.10, time stamp: 0x52288c50
Faulting module name: Email.dll, version: 5.2.0.10, time stamp: 0x52288a01
Exception code: 0xc0000005
Fault offset: 0x00000000000148af
Faulting process ID: 0x14d0
Faulting application start time: 0x01cee3ddfaab54ec
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\lightroom.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\Email.dll
Report ID: 3b05bf7a-4fd2-11e3-be8a-d43d7e4c6101
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-11-17T21:50:11.000000000Z" />
    <EventRecordID>14532</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MasterXs</Computer>
    <Security />
</System>
<EventData>
    <Data>lightroom.exe</Data>
    <Data>5.2.0.10</Data>
    <Data>52288c50</Data>
    <Data>Email.dll</Data>
    <Data>5.2.0.10</Data>
    <Data>52288a01</Data>
    <Data>c0000005</Data>
    <Data>00000000000148af</Data>
    <Data>14d0</Data>
    <Data>01cee3ddfaab54ec</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\lightroom.exe</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.2\Email.dll</Data>
    <Data>3b05bf7a-4fd2-11e3-be8a-d43d7e4c6101</Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>

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My outlook fails to start on both my laptop and my desktop machines. I have run the troubleshooting programs recommended and have applied all current updates to Windows 8.1. The troubleshooter reports that Outlook 2013 in incompatible on my Windows
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EventData
50
5
BEX
Not available
0
OUTLOOK.EXE
15.0.4675.1003
548ba4b9
unknown
0.0.0.0
00000000
0033f640
c0000005
00000008
C:\Users\aumri_000\AppData\Local\Temp\830031.cvr C:\Users\aumri_000\AppData\Local\Temp\CVRA07B.tmp.cvr C:\Users\aumri_000\AppData\Local\Temp\WERAACC.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_c433c5686e2b550eac7e1999539d6c9b8757b_00000000_050cb953
0
88b1a219-9752-11e4-8259-844bf5a57872
0
fd74af5836d18472d6816e7dd2040e18

Hi,
Based on the information you provided, I haven't found the accurate cause of this issue.
Since the files in Temp folder are temporary files, in case they are related, you can just delete them.
To troubleshoot this issue, I suggest you perform a clean boot to determine whether background programs are interfering with Outlook:
Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then
click Search.
Type msconfig in the search box, and then tap or click msconfig.
On the Services tab of the System Configuration dialog box, tap or click to select the Hide
all Microsoft services check box, and then tap or click Disable all.
On the Startup tab of the System Configuration dialog box, tap or click Open
Task Manager.
On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
Close Task Manager.
On the Startup tab of the System Configuration dialog box, tap or click OK,
and then restart the computer.
To learn more details about how to troubleshoot in clean boot, we can refer to this kb below:
http://support.microsoft.com/kb/929135/en-us
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2013 Navigation Pane Spacing in Windows 8.1

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