Outlook connector problem

Question

I am using outlook connector of version
Patch-ID# 125361-03
NOTE:
READ THE TERMS OF THE AGREEMENT ("AGREEMENT") IN THE LEGAL_LICENSE.TXT
FILE CAREFULLY BEFORE USING THIS SOFTWARE. BY USING THE SOFTWARE, YOU
AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE
TERMS, PROMPTLY DESTROY THE UNUSED SOFTWARE.
Keywords: outlook connector 7.2u1 java_es windows 2006q3
Synopsis: Outlook Connector 7.2u1_402: Windows 2000, Windows XP, Windows 2003 and Outlook 2000 SP3, Outlook 2002 SP2, Outlook 2003, Outlook 2007(12.0.4518.1014)
Date: May/21/2007
Install Requirements: Additional instructions may be listed below                     
Solaris Release:
Note: Microsoft Windows                                  
SunOS Release:
Note:  Windows_2000, Windows_XP, Windows_2003
Unbundled Product: Outlook Connector
Unbundled Release: 7.2u1
Xref:
Topic: Outlook Connector 7.2u1 Windows 2000, Windows XP, Windows 2003I have installed the above software and created a profile and I got a exe file created for me. But when I click on exe file , self-extractor was run and there is a window and I supposed to click on 'Next' button. Once I did that Nothing is happening, the window getting hanged.
the log file showing these details
--- 2008/04/16 16:54 ---
16:54:02 [8138] Application: C:\DOCUME~1\Admin\LOCALS~1\Temp\Sun Outlook Connector\desktop.exe
16:54:02 [8139] Product version: 7.2.402.1
16:54:02 [8140] File version: 7.2.402.1
--- Begin INI file 'C:\DOCUME~1\Admin\LOCALS~1\Temp\Sun Outlook Connector\desktop.ini' ---
[General]
Package=package.bat
ConfirmInstall=0
PostStatus=0
VerboseLog=0
Silent=0
InstallServiceProviders=0
InstallWebPublishing=0
NewProfileName=ithellp
ProfileMode=Create
ShareLogs=1
LogFile=\\192.168.1.138\Outlook 2003 SP3
NewProfileAsDefault=1
StatusLogFile=
WebPublishingKit=
MaxPstSizeMB=100
MaxAggregatePstSizesMB=400
DiskHeadRoomMB=64
PasswordedPstDisposition=Convert
PstUpdateMode=All
CreateConvert=1
ProfileConvert=Create
ConvertFromExchange=1
ConvertFromPOP=1
ConvertFromIMAP=1
UpgradeFromSun6=1
UpgradeFromSun7=1
ConvertExchangeContacts=1
ConvertChangeProfileName=0
ConvertProfileName=Sun Java System
MigratePopImapCalendar=1
KeepPopImapLocalPst=1
KeepSunLocalPst=0
RequireMSXML=1
UseOffice2003Pst=0
ABNewSearchPath=Contacts_GAL
ABNewDefaultDir=Contacts
[NewAccount_Admin]
SavePassword=1
[email protected]
FullName=it help
Username=ithelp
~Password=A(Hk8y@wEHWcGEHgvtK1nAMuv9)A
~Confirm=A(8F6gNEcgRCkCFMvprOZi7Yvf)A
[IMAP]
Server=192.168.1.67
Port=143
UseSSL=0
UseMaxCachedMsgPartKB=0
MaxCachedMsgPartKB=50
PollingIntervalSec=60
EnableCache=1
FolderNameMap=outlook
[SMTP]
Server=192.168.1.67
Port=25
UseSSL=0
BccToSender=0
UseAuth=0
BackgroundPoll=0
[S1OC]
UseDefaultStore=1
UseSSL=0
Server=192.168.1.67
Port=8009
PollingIntervalSec=60
[FreeBusy]
Server=192.168.1.67
Port=8009
[ABServer]
UseSSL=0
Server=192.168.1.67
Port=8181
RelativePath=uwc
[GAL]
SizeLimit=100
TimeLimitSec=60
Port=389
Host=192.168.1.67
UseSSL=0
SearchBase=dc=avesthagen,dc=com
UseAuth=0
DNPattern=
Filter=(&(mail=*)(cn=*))
SortKey=cn
CollationRule=oid=1.3.6.1.4.1.42.2.27.9.4.34.1
ResolveNameFilter=(&(mail=*)(|(mail=%s*)(|(cn=%s*)(|(sn=%s*)(givenName=%s*)))))
AdvanceSearchFilter=(cn=%s*),(givenName=%s*),(sn=%s*),(title=%s*),(uid=%s*),(company=%s*),(departmentNumber=%s*),(physicalDeliveryOfficeName=%s*),(l=*%s*)
UseDNPattern=1
ShowMemberOF=0
isMemberOf=isMemberOf
[UserPreference]
UsrPrefHost=192.168.1.67
UsrPrefPort=389
UsrPrefUseSSL=0
UsrPrefSearchBase=
UsrPrefRetrieveSetting=0
UsrPrefDNPattern=
UsrPrefOutOfOffice=
UsrPrefLookup=
UsrPrefAttribList=
UserPrefCalDelegateAttributeList=mailGrantSendPermissionsTo,calendarDelegateMailAddress,calendarDelegateForwardMethod
UserPrefCalDelegateON=0
--- End INI file 'C:\DOCUME~1\Admin\LOCALS~1\Temp\Sun Outlook Connector\desktop.ini' ---
16:54:02 [5376] Adding MAPI directory 'C:\Program Files\Common Files\SYSTEM\MSMAPI\1033' to PATH.
16:54:02 [5475] TMP directory is 'C:\DOCUME~1\Admin\LOCALS~1\Temp'.
16:54:03 [5362] Checking Windows version.
16:54:03 [5363] Windows version is 5.1.
16:54:03 [5364] Checking Outlook version.
16:54:03 [5365] Outlook version is 12.0.0.0.
16:54:03 [5509] Checking default mail client.
16:54:03 [5508] Default mail client is 'Microsoft Outlook'.
16:54:03 [5178] Verifying that Outlook is not running.
16:54:03 [5179] Trying to login to shared session.
16:54:03 [5366] Checking whether Sun Java System MAPI Service Providers are installed.
16:54:03 [5367] Sun Java System MAPI Service Providers are installed.
16:54:03 [12029] Installing IMAP folder name mapping file 'C:\DOCUME~1\Admin\LOCALS~1\Temp\Sun Outlook Connector\outlook_folders.map'.
16:54:04 [5142] ######## Enumerating profiles.
16:54:04 [5145] Examining profile 'Outlook'.
16:54:04 [5146] It is the default profile.
16:54:04 [12031] Profile 'Outlook' already has Sun Java System service.
16:54:04 [5156] ######## Selected profile 'ithellp': exists=0, converted=0, pstsConverted=0.If anyone knows please reply to me

Answer 1

prasadnvr wrote:
I have installed the above software and created a profile and I got a exe file created for me. But when I click on exe file , self-extractor was run and there is a window and I supposed to click on 'Next' button. Once I did that Nothing is happening, the window getting hanged.What happened when you killed the window and tried again?
Does this issue only occur on this one system, or other systems as well?
16:54:04 [5142] ######## Enumerating profiles.
16:54:04 [5145] Examining profile 'Outlook'.
16:54:04 [5146] It is the default profile.
16:54:04 [12031] Profile 'Outlook' already has Sun Java System service.Have you installed the Outlook connector on this system before?
16:54:04 [5156] ######## Selected profile 'ithellp': exists=0, converted=0, pstsConverted=0.Looks like it was trying to create a new profile and hung in this process... I couldn't see any recent bugs around this issue.
Regards,
Shane.