Outlook display name issues

hello , One user receiving an internal emails from the same person in two formats like below
Lastname, FirstName ( Correct One ) - Wang, Tom
[email protected] - (Wrong One) - [email protected]
but at the same time some times as you can see above he used to get an email like ([email protected]) how to correct this , i have tried and looked for the entry in the contacts but did not find those contacts and tried changing the address book view options
from the address book (contacts folder) nothing changed.
Any help ?

Hi,
Apologize that it took me so long to get back to you. Somehow my query missed this one.
At first I was not sure if it's server related. I was just trying to collecting some info and narrow down the issue.
As per your description above, this is just an issue for one specific user, and it repro's on different addresses, the issue can be on the problematic Outlook client side.
Have you ever tried to redownload the Offline Address Book? any helps?
If issue persists, you might also want to rebuild your Outlook cache and re-synchronize your Exchange data: Please go to File->Account Settings->Data Files, find out the location of your .ost file. Go and delete it. Re-open Outlook, this .ost file
will be recreated by downloading your mailbox data from the server.
Or you can just create a new mail profile in Outlook. This will effectively forcing Outlook to re-sync all contents from server to a new OST file.
For how to create an Outlook profile, please refer to:
http://office.microsoft.com/en-us/outlook-help/create-an-outlook-profile-HA102749460.aspx
Thanks,
Ethan Hua CHN
TechNet Community Support

Similar Messages

Persistence of "type ahead" error / display name issue

Apple Mail 3.6
the "from" in the list view shows name
the "from" in the preview pane shows name name
in other words if the username was: [email protected]
in the From / Subject / Date Recieved / Mailbox
Apple Mail 3.6 shows: testuser
in the Preview Pane
shows: testuser user
where in the world did this extra stuff come from ? I cant seem to purge this.
Ive already:
a. deleted the envelope file
b. rebuilt mailboxes
c. threw three tokens into the wishing well
May be germane: I dont maintain a "me" card in addressbook. Not sure if this is relevant.
- and the issue persists

enable debugging in your publishing options to identify the line in your code, where the error occurs.
i suppose its here where your code goes wrong:
var myRnd:Number = int (Math.random()*dmuiot.length);
var dmut:MovieClip = new dmuiot[myRnd];

Rename Display name in Outlook

I have one group mail id. that configure in outlook as user display name is different to user where i have configure that
but when i send mail to other user it shows same name to other user.
i want to show different name like amit send from group mail-id it need to show display name Amit. Not Show Group name to other like group name Sales lts shows Sales i dont want to show that
please give me some solution ............
thanks in advance
account is configure with exchange and mail id from corporate office 365 proplus

Hello,
"I have one group mail id. that configure in outlook as user display name is different to user where i have configure that" -- Would you please give a detailed explaination of this
sentence so that we can understand the problem more efficiently?
From the description, I'm assuming that you want Outlook to show the name of the real sender who is sending using the group mail ID, rather than to show the group name, correct?
If this is the case, the only option I can think of is to show somebody "send on behalf of" the group, e.g. Amit On Behalf of Sales. However, based on my research, it's not possible to send on behalf of a group, we can only grant Send On
Behalf permission on a mailbox. So, I don't think what you're looking for is possible.
If I've misunderstood something, please feel free to let me know.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Issue in OOB display Name in OIM 11.1.1.5

HI,
We Had clustered enviornment in OIM (11.1.1.5). We had created post process event handlers for generating 7-8 fields on user form.Now in clustered enviornment is there need to register the plugins and importing the event handlers at both nodes or only a single node.
As we are facing issue that when we run the recon to create user's in OIM.. For some user's OOB Display name is not getting generated, No role is being assigned to that user's....
We are not able to find any error logs for that....
Inconsistent behaviour of OIM 11.1.1.5...
Is any one earlier stuck into the same issue..???

You can verify the order of other OOTB event handlers by exportinng MDS.
I would say desin is not very good.I assume your issue may be due to timing, without finishing one another is trying to execute and Processes doesn't consume the constant time.
Only solution I found is what I said in above post.
--nayan

Unity Express: Display name in exchange/outlook

I have enabled voicemail integration with exchange. when I receive a message in outlook. I'm getting it from Cisco Unity Express. I want change it to my company specific name. I would like to know where I can change this settings
Thanks & regards,

Thanks Felipe,
I have already configured the "outgoing-email from-address".
What I am looking for is, the "From" Field. Presently I am receiving e-mails from the address which I'd mentioned in the "outgoing-email from-address".
However the Display Name or in the "From" field of outlook it is showing "Cisco Unity Express", which I would like to change to my company name.
e.g.
From Subject Received ............... etc
Cisco Unity Express Message Notification
Here I want change it! When I open the message in new window it shows like this: Cisco Unity Express [[email protected]]
It correctly shows complete e-mail address which I'd mentioned in the "outgoing-email from-address"
Can we customize the From field / Display Name to company specific name? If Yes Where?
Thanks again!

Workflow Issue : Email sender display name not as the same as alert email sender

Dear Support,
we customized a workflow for sending alert to some user when someone create a new item in the specified document library.
what we already done as below
1. the email sender address has been setup at "Central Administrator", for example "[email protected]".
2. team site title is "Customer Center Platform".
3. we customized a new workflow to trigger system send a email to recipient when someone create a new record.
what we expected is
Recipient will got a email which send from "[email protected]", the email display name should be "Customer Center Platform [[email protected]]", but in this case, the display name is "[email protected]".
it's been our experience that when we used "Alert Me" function, system will send the email and used "Customer Center Platform [[email protected]]" as email display name.
we want to change workflow email sender display name, what can we do? we are looking forward to your advice, many thanks.

Dear Hemendra,
thanks for your reply.
we follow the below guide to setup the workflow step by step
http://blogs.msdn.com/b/publicsector/archive/2007/05/22/document-workflow-how-to-sending-an-email-with-sharepoint-2007-moss.aspx
we used "Send an email" Action, the recipient can receive email, but the email sender's display name is "[email protected]",
we want to change to "Customer Center Platform [[email protected]]".
There is a native "Alert me" function under sharepoint team site, we compared the email sender display name, we found the display name in "Alert me" notification email
is "Customer Center Platform [[email protected]]".
we have no idea what is wrong when we setup the workflow.

Outlook 2013 sync issues

I setup a new install of outlook 2013 this week - using pop3 and connecting outlook to my work gmail account. I am receiving some messages but not all. When i look back and forth b/t the actual gmail inbox and outlook 2013, there are several
(about half) of the emails not showing up. Not in any other folders either (Spam, etc.). Also, when i send myself a test message, i receive the message (by checking in gmail directly) but dont receive it in outlook - rather i receive a bounced email
notification in outlook as if the email didn't go through.
Need help....
kevin

Hi Kevin,
When you finished the configuration of your Gmail in Outlook, did you receive a test message with the subject "Microsoft Test Message"?
Does the bounced email notification sent from "Microsoft Outlook"?
Since you can receive the message from webmail, seems the outgoing server settings in Outlook is OK. I guess something is wrong with the incoming server settings. Please try to create a new mail profile in Control Panel and reconfigure your email
account according to the steps below:
1. Login to your Gmail in browser and open the Settings panel. Click on the
Forwarding and POP/IMAP tab and verify POP is enabled and save changes. Select either:
a. Enable POP for all mail
b. Enable POP for mail that arrives from now on (recommended)
2. Now, open Outlook and go to the Add New Account window. Select "Manual setup or additional server types" and click
Next.
3. Select "POP or IMAP". Click Next.
4. Now, we need to manually enter the server settings for your account.
Your Name: The display name you’d like others to see.
E-mail Address: your Gmail address in full ([email protected] or [email protected] when using Google Apps)
Account Type: POP3
Incoming mail server: pop.gmail.com
Outgoing mail server: smtp.gmail.com
User Name: your Gmail address in full ([email protected] or [email protected] when using Google Apps)
Password: Your Gmail password
Remember password: optional
Require logon using Secure Password Authentication (SPA): disabled
5. Click More Settings button.
Under Outgoing Server tab:
My outgoing server (SMTP) requires authentication:
enabled
Use same settings as my incoming mail server:
enabled
Under Advanced tab:
Incoming server (POP3): 995
Use the following type of encrypted connection: SSL
Outgoing server (SMTP): 465 (SSL) or 587 (TLS)
Use the following type of encrypted connection: SSL or TLS
Leave a copy of messages on the server: disabled (Gmail holds a copy already by default)
More detailed configuration steps, you can refer to this:
http://www.howto-outlook.com/howto/accountsettings.htm#gmail-pop3
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Unable to change outgoing email display name on 9930. Only displays email address to clients

I have tried to change my outgoing email display name to my name but when I delete the email address on username field and input my name it says "not a valid email address". Tried on the Blackberry website with my profile and on my handheld device. Why is this so difficult? I can't send emails to clients as on their end it just shows my email address in the from field and not my full name. My email account name on my Blackberry shows the full name I want to display, but it keeps defaulting to my username, which is my email address. I have a 9930 that is two years old. Thanks.

Hi Cltclt,
Thanks for the details! When did this issue start? Is your Blackberry on a Blackberry Enterprise server from your company? Is this an outlook Microsoft Exchange email account? This may help with changing your settings:
Change options for your personal email account
You can change options for each personal email account that you added to your BlackBerry® smartphone. You can create email filters, synchronize your contacts, change your signature or display name, and more.
• On the Home screen, click the Messages icon.
• Press the key > Options > Email Account Management.
• Click the email account that you want to change options for.
Thanks,
PamelaF_Vzw
Tweet us @vzwsupport

IMac email display names

This has been a really annoying thing that has been happening to me with the mail application.
When you make an email in the mail application it asks if you want to give it a description. So for example on my ebay email address I described it as Ebay Mail and under my inboxes it shows up as Ebay Mail. Now lets say I sent someone an an email when it comes up instead of saying my full email address it says the mail is from "Ebay Mail". I don't want it to say that I want it to say its from my full name, but I want to use the nickname of the mail for my personal organziation so I know the difference of what mail it is. I also have problems if someone else with apple mail sends me an email. Like for example one of my friends has labeled one of his boxes as paypal so he can tell what email that is. Everytime I get an email from him it says its from Paypal which is really confusing because I dont know if its him sending me an email or paypal themselves. I tried changing his name in my contacts to his real name, but its sitll showing up as Paypal when he is sending me somehting yet when you open the email the from says his real name. Is there anyway to fix this so the box is just nicknamed and it doesnt show up as the sender name to other people and then on the other way if someone sends me an email with a nicknamed box to not show up as things like paypal?

Hi,
I suppose you are using an Exchange account? Have you upgraded the Exchange Server?
I am using Outlook 2013 & Windows 8.1, I cannot reproduce this issue on my side.
If you send the emails on Web(OWA), will the recipients see the display names in the CC field? If yes, try creating a new profile to setup your account, test if this issue persists:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

Query Builder not locating emails based on email address, only the display name will work.

I am trying to set up some search folders for Outlook 2010 for emails either to or from a specific domain name. I am using the Query Builder to set up the logic for the search criteria.
Here's an example of what I am trying to do.
I have three people from a specific company that I want all emails I either send them or they send me to go to. Their email address are as follows:
Jane Doe <[email protected]>
John Doe <[email protected]>
Mary Smith <[email protected]>
Here is the issue I am having. When I set up the criteria for the search folder, entering From --> Contains --> [email protected] (or any of the other addresses mentioned above) will return no results. Entering From ---> Contains
--> companyxyz.com will yield no results. Only entering From ---> Contains --> Jane Doe will yield any results.
If I use the From field in the standard Messages Tab of the Search Folder Criteria window then just entering companyxyz.com will give me all the messages. The problem that I have is that I cannot set up any OR conditionals with this standard field
which is why I am using the Query Builder.
My question is why doesn't the actual email address work for a search criteria in Query Builder and how can I set up a criteria for a domain name (@companyxyz.com) so that I can see all communication with a particular company?

Hi,
This is the expected behavior of Outlook.
The Search Folder Criteria dialog has two From fields. One From field is under Messages tab and another From field is under the Advanced (or Query Builder) tab. The From field under Message tab uses email address while
the From field under Advanced or Query Builder tabs uses the display name. So, when we want to use Query Builder to create a Search folder that filters by email address, the Query Builder ignores the email address and uses the display name instead.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

SharePoint 2013 Site Mailbox Display Name MDEL:SiteMailboxName

I installed the site mailbox (SiteMB) on a project site, and It synchronized with the Outlook of members in this site, but next day it disappeared from the outlook, and when I check (Manage All Site Mailboxes) I see that it is empty. Also I noticed that
the site mailbox display name changed to (MDEL:SiteMB) and no one did any changes to the site mailbox settings. And I still easily can open it from the SharePoint site.
Can anyone help with this?

http://community.office365.com/en-us/f/154/t/182999.aspx
It would appear there's a bug in Outlook when the option for Cached Exchange when the - Download Shared Folders - option is selected. The work around is you deselect the shared folders option.
File-> Account settings -> (select Exchange Account) Change -> [More Settings] button -> {Advanced tab} -> in the "Cached Exchange Mode Settings" deselect the [ ] Download Shared Folder Options. Restart Outlook.
If this helped you resolve your issue, please mark it Answered
That did not help, The problem that the mailbox is MDEL(Marked for Deletion) as if I deleted the site itself ! But I still can open the mailbox itself through the SharePoint site > Mailbox icon!!!

Email Sender's display name not displaying/resolving on internal emails with POP/IMAP clients

Here's the scenario. I have two 2013 test accounts setup in Outlook as POP/SMTP accounts. I have their name setup as initials in the outlook account (the "Your Name" field). If I send an email (Through SMTP) to a 2013 Exchange(Outlook
Anywhere) client, their names resolve to their actual Display Name in the GAL which is correct. Now if I send an email to another 2013 POP/IMAP user, their name shows what is setup in Outlook which is their initials which is not correct.
Now we are currently in the process of a 2007 to 2013 migration. I do not see this behavior on the Exchange 2007 side with POP/IMAP clients. If I run the same test setup with a 2007 mailbox as the recipient, the sender's name resolves to
their GAL display name and NOT the name configured in the Outlook Account settings. It doesn't matter whether the sender is a 2007 or 2013 account. As long as the recipient is on 2007 it works fine.
This is all tested using authenticated SMTP. The only difference I can tell is that the 2007 servers resolve the name before delivering it to the inbox where the 2013 servers don't.
There aren't any GAL or Address Book related issues on the 2013 side. Full exchange clients or OWA work correctly.

Hi,
It seems to be related to the permission settings on the receive connector. For example, using a Receive Connector for Anonymous Relay. We can refer to this article:
http://technet.microsoft.com/en-us/library/aa996395(v=exchg.141).aspx
And we can use the tool Dsacls to check the permissions:
http://technet.microsoft.com/en-us/library/cc771151(v=ws.10).aspx
Receive Connector Permissions
http://technet.microsoft.com/en-us/library/jj673053(v=exchg.150).aspx

Exchange Online Management cmdlets return Display Name instead of Identity

Hello,
We've got an issue when managing our Exchange Online environment using remote PowerShell.
We use Exchange management cmdlets to manage Exchange Online mailboxes. When we run, for example, the
Get-MailboxPermission or Get-RecipientPermission
cmdlets, it returns Display Names of the users with mailbox rights. Previously, when we initially tested remote PowerShell with Exchange Online, the cmdlets returned the
Identity property, which is unique and worked well for us. However, currently the cmdlets return the
Display Name, which is not unique and causes us issues. For example, in our environment there can exist two or more users with the same Display Name (see highlighted on the screenshot):
In cases when only one of the users is granted a permission, we cannot distinguish programmatically, which of the 2 users this is. Also, we cannot run cmdlets, such as
Get-SecurityPrincipal, to get more info about the principals who are granted the permission.
Is it possible to get the old behavior of the cmdlets back so that they return the unique
Identity instead of the non-unique Display Name? Or how do we workaround this?

Hello,
Can anyone update on this? The issue causes us HUGE problems :(

SMS Text Display name

If I go into options on my BB 8530 and into the SMS Text and change my display name and then save it keeps it for a short period of time. As soon as I do a reboot by the alt, caps, del keys it goes back to the first name I put in. Is there a service book that keeps that stored somewhere? How do I get it to keep the display name that I want? Thanks

sgesualdi wrote:
Any suggestions on what to do? Is there a service book that maybe can be replaced? I see a WapPushConfig (SMS). Will deleting that maybe fix it or will that cause more issues? Thanks for the help.
Well, quite honestly, the SMS is not enabled by service book... BUT, there is no harm in deleting that one and resending it.
Delete that SB entry.
Reboot (powered on battery pull)
Resend Service Books.
Check it is reinstalled, if not do another reboot.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

SharePoint 2010 Web Analytics showing user Display Name and Account Name from the same user

Hi!
Since July, 16th 2012 the Web Analytics Daily Unique Visitors reports started to show almost the double of visitors we used to have on our Web Application. Here are some of the data (I intentionally deleted the weekend data):
10/7/2012 2.497
11/7/2012 2.723
12/7/2012 2.722
13/7/2012 2.699
16/7/2012 5.055
17/7/2012 4.963
18/7/2012 4.954
19/7/2012 4.998
20/7/2012 4.965
23/7/2012 5.117
24/7/2012 5.012
25/7/2012 5.071
As you may notice the data jumped from around 2.700 unique visitors to around 5.000 unique visitors. As the number of permissioned users remains constant it is pretty odd. I also checked the Number of Page Views report and see no change on its behavior.
The number of page views remained constant.
So I went to look the Top Visitors report and understand why the visitors number almost doubled. The analytics started to count the users Display Name and Account name as two different visitors with a different number of page views. Let me show you an example
from yesterday (July, 25th) Top Visitors report:
#    Visitor                  Page Views   %
1   Cinthia XXXXXXXXXX    359      0,55%
5   Giselle XXXXXXXXXX     143        0,22%
7    Aline XXXXXXXXXX       138        0,21%
15 nt\cmazevedo              111        0,17%
60 nt\gbsantana                 69        0,11%
73 nt\aglsiqueira                 65      0,10%
"Cinthia" and the account "nt\cmazevedo" are the same person. The same is applied to "Giselle" / "nt\gbsantana" and "Aline" / "nt\aglsiqueira".
As I stated this is an example from July, 25th. If I checked the same report from a period before July, 16th I can only see the users Display Name as "Visitors". No account name is displayed or counted as a different visitor.
About the environment:
We have two SharePoint 2010 farms: a "corporate" and a "enterprise". The corporate farm contains four web servers and a central administration servers with publishing services. The enterprise farm contains two servers running User Profile Services, Search
Services and some others. Our main version is the SP1 with June/2011 Cumulative Update with a few more hotfixes applied.
This behavior on analytics is affecting all web applications (we have more than 20) installed on this farm and my company Support team said that no change were made on SharePoint on the weekend the problem started.
Does anyone have any tip about what is going on?
Thanks in advance!

Hi, Manas!
First of all thanks for your interest on this issue but I don't think it is related to the User Profile or the Active Directory.
I checked both records and there was no change on the Display Names. All the users have "full names" as display names (first + middle + last name) and not logins as SharePoint is displaying on this report.
But I did a test yesterday and checked the results today confirming that just the access been made using a specific server are causing this. Explaining it better:
I have four web servers on my farm named from P01 to P04. Then I created this test script:
Step 1: Change local HOSTS file to point the web application on the server P01.
Step 2: Access site "A"
Step 3: Access site "B"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P02.
Step 2: Access site "C"
Step 3: Access site "D"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P03.
Step 2: Access site "E"
Step 3: Access site "F"
Step 4: Close the browser.
Step 1: Change local HOSTS file to point the web application on the server P04.
Step 2: Access site "G"
Step 3: Access site "H"
Step 4: Close the browser.
I asked three users to execute that script. The results: All access to the sites "C" and "D" were registered on Web Analytics with the user account name such as "nt\cmazevedo". All the other sites registered the user Display Name correctly such as "Cinthia
XXXXXXXXXX".
With this test we could isolate the problem just on the server P02. It doesn't occur on the others. Now my support team is trying to find any configuration difference between this server and the other three that could point for the root cause.
I am also looking for some information regarding the service responsible for this task ("transform the account name into a display name") to understand why it doesn't work on one server and works on the others.
Thanks!

Outlook display name issues

Similar Messages

Maybe you are looking for