Outlook Express 6 (Win XP) 'Send/Receive' server p...

For the past few months 'Outlook Express 6' has been regularly reporting the following server communication errors when attempting to download messages from the mail server. (I download messages from two separate e-mail accounts)
The OE6 errors -
" o Message number 2 could not be retrieved. Account: 'X----- Account 1', Server: 'mail.btinternet.com', Protocol: POP3, Server Response: '-ERR inactivity timeout', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD
o Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'Y----- Account 1', Server: 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F "
The errors usually appear after the initial start-up of Outlook Express or after the application has been dormant for some time. Generally, the first availbale e-mail message is downloaded and then the process halts and fails with the above errors reported. Subsequent 'Send/Receive' requests are usually successful but with duplicate copies of the first e-mail msg appearing in the Inbox.
I welcome any suggestions. Thanks.
JohnS

Hello Keith,
Many thanks for sharing the search reasults for the 0x800CCC0F error.
I've now scanned through the responses, these generally indicate this error is a BT server side issue rather than an Outlook Express or Win XP problem. For me, this problem occurs regardless of e-mail msg quantity and/or email attachment size. My OE is configured to delete messages from the server after downloading them - so there is never a huge number of msgs to download throughtout the day - typically 1 to 4 per OE session.
Interesting to note that there's an increasing frequency of reponses reporting this problem within the past few months indicating an underlying 'problem' trend which isn't being fully resolved by BT Support.
I'm now experimenting with the Mozilla Thunderbird email app which so far doesn't report any issues when interacting with the BT mail server. However, I really would like to stick with Outlook Express and get back to reliable downloads from the mail server. As things were a few months ago.
John S

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