Outlook Sent Email Problem!

I use Outlook 2010 and use two accounts one is btinternet and the other a gmail. Over the last few days when I send a gmail it posts a copy in the gmail "Sent Box" and also posts the same copy in the btinternet "Sent Box" - this does
not happen if I reverse the process. I have trawled Microsoft and other help sites and have not come across any reference to this particular problem or solution only the problem of saving emails twice in one "Sent Box" can anyone help please?
Keith_53 at Home.

Hi,
Have you checked if you have set any Outlook rule to move a copy of sent items to the other account? To check this, please go to Home tab > Rules > Rules & Alerts.
If you have any antivirus or third-party add-in installed, please temporarily turn off the antivirus and open Outlook in safe mode to test the issue again. To open Outlook in safe mode, press Windows key + R to open the Run command, type
outlook.exe /safe and press Enter.
If above doesn't make any difference, please try to create a new mail profile in Control Panel and reconfigure your email accounts to check the result.
Thanks,
Steve Fan
TechNet Community Support

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Hi,
I have an issue with btinternet emails being available on all 3 devices.
Having changed the iphone and ipademail accounts to yahoo accounts the "account in use on another device" issue has now been resolved. However the issue i am now facing is that once outlook downloads all emails those emails then disappear from the iphone and ipad leaving the inboxes empty.
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Outlook sending Emails Problem

Dear Team,
We have problem with ms outlook2010.
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I've got lots of old emails from 2005 through 2014 on my Comcast server, in various folders such as "sent" and other named folders there. I can't download any of those emails into my Outlook 2007 program on my desktop computer, where I keep all my other old emails stored essentially forever. Does anyone know how to get those emails (presently "trapped" on the Comcast server) downloaded? I have successfully "moved" some other more recent emails from my Comcast "sent" folder to my Comcast "inbox" folder, and then those have automatically been downloaded to my Outlook folder; however, this process does not work with those older email files. Any ideas, anyone? Thanks!

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Empty out the Inboxes of both webmail (unless you're only interested in what's in the webmail Inbox) and the email client. Create Temp folders and move messages in the Inbox to the Temp folder if necessary.
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I really can't be of much help. Try the following links, they suggest that you remove your username and password from the outgoing server settings:
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This problem does not exist on this forum. Using Outlook 2010 (V 14.0.7106.5001 (64-bit) on Windows 7 64-bit with three accounts: 1 account is Gmail and 2 accounts are IMAP. The IMAP accounts inexplicably stopped saving Sent emails. The
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2. Created a new profile and entered the email settings. Still no sent mails being saved.
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Hi,
Please make sure you have the emails sent to the recipients successfully, if not, the emails may be saved to other folders if you have the following setting:
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Melon Chen
TechNet Community Support

Outlook 2007 POP3 sent emails don't work

about 3 days ago our sent emails on our 2 user btinternt accounts stopped being received. it's definately an outlook setting problem as emails sent directly from btmail work fine. I've attempted to use all the settings recommended by BT to no avail. I have 2 other non bt accounts in outlook and they send fine. receiving emails no problem. tried changing to IMAP but that didn't cure the problem, so reverted to pop3, which suits us much better. any ideas please?

I use the following settings in Outlook and they work without problem. It may be that you will need to delete the account and set it up again. If you do delete it make sure that you back up any emails that are on your computer.
Your Name
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Click Button More settings
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Tick box use same as incoming
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Advanced Button
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Over the last few weeks I have been traveling in Canada and logging on through other peoples routers with no problemsI. Today I can access the web through a relations Bell wirless router and can access my mail at BT Yahoo. However when I try to use Outlook 2003 in the usual way I am reciving emails but all my sent emails are hanging in my Outbox. My wife is on a sub account of mine and she is having the same problems.

PaddyRay wrote:
Outlook has worked fine in USA & Canada on previous trips and this one until lately. I have tried BT Broadband Help Desk to receive error message 0x800ccc18. When I go to BT Yahoo direct to find the meaning of the message I am told I may not be registered on Yahoo. I try the diagnostic link to the message and it fails. I have tried Live Chat with a waiting time of 25mins at the end of which I am told "No agent available"
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Hi again.
Can you confirm your smtp settings (mail server) and whether you have set smtp authentication, and make sure that SPA (secure password authentication) is unticked.
Like I said, to use the BTinternet mail servers you typically need to be connected to a BT connection. It does seem strange that you were able to use it before in my view, as it will usually fail.
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I have an iMac 3.2 GHz Intel Core i5 with 16 GB memory and 1.12 TB storage running Yosemite 10.10.1 & Outlook 2011 for Mac. For a while, sent emails went to a sent folder on the iMac so I have a collection of sent emails there. I have attempted to move those sent emails from the iMac to my email server (IMAP), but without success. Is there a way to move them to a sent box on my server so I can see them on other devices? Many thanks for any help you can provide.

Go to: Apple > System Preferences > Universal Access and in the Seeing tab make sure that the Display Enhance contrast: is set to Normal.
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Facebook is basically broken, at least as far as it pertains to mobile browsers. THey changed something in their coding and now mobile browsers don't work with facebook. ANd their app, well their app has been less than stellar for a long time.
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Re-sent Sent Email In Outlook 2010 Showing as Being Sent to the Previous Recipient

When re-sending a previously sent item from within Outlook 2010, after a few seconds, the newly re-sent email is showing as being sent to the last recipient who the email is sent to. For example;
I send an email to [email protected] I then want to send the email to [email protected].. so I click Sent Items, double click the email I have just sent, on the Message tab in the Move group, I click Actions and then click Resend This Message.
I remove the original recipient and add the new recipient and click Send.
I check my sent items a few seconds later and the newly sent email ([email protected]) is showing as being sent to [email protected] However, the re-sent email has actually be sent to the correct recipient.
I would appreciate any advice on this.

Hi,
I assume this issue is related to the corrupted nickname cache. Does this issue occur with certain recipients? If so, I suggest you remove the nickname cache entries of these recipients:
Open a new email message.
Type the first few characters of the nickname cache entry that you want to remove from the cache.
When the entry appears in the list of suggested names, move your mouse pointer over the name until it becomes highlighted, but do not click the name.
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Open Outlook 2010.
On the File tab, click Options.
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Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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