Paging over phones and paging horns in CME

Hi all!
Cisco CME provides mechanisms for paging across phones with ephone-dn configurations, and paging across external paging systems that are connected to either FXS or FXO ports via dial-peer configurations. I have done these numerous times.
Recently I've been receiving requests to be able to dial a single paging extension and have the page go out across the phones and the horns/paging controller simultaneously. Has anyone been able to do this, and would you share the info please?
Thanks in advance,
Kevin

Hi,
As per the doc that i shared "InformaCast has no special requirements for how multicast is enabled, and you should use your network vendor’s best practices and design considerations. Multicast is typically routed with Protocol Independent Multicast (PIM) that is deployed in either sparse or dense mode. InformaCast will work with either mode.
For WAN links where your circuit provider will not route your multicast, you can configure GRE tunnels, which carry your multicast traffic from the location where the InformaCast server is located to its recipients. The only traffic that needs to traverse these GRE tunnels is the multicast traffic you might want to route. The tunnels do not need to create a full mesh between sites; they only need to be configured from the hub location to the spoke location(s). Please see the following link for details:
http://www.cisco.com/en/US/tech/tk828/technologies_configuration_example09186a00801a5aa2.shtml
For recipients to receive the audio portion of InformaCast broadcasts, they make requests using Internet Group Management Protocol (IGMP). While most networks default to IGMPv2, newer recipients may use IGMPv3. If newer recipients are being deployed, be sure to enable the newer protocol version on network devices."
HTH
Manish

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Wife down loaded the last iPhone update and screwed up her phone lost contacts, wave hand over phone and it randomly dials

any ideas on how do get it back to phase 1 and delete upgrade. Or switch to Android.

There is no way do downgrade.
As far as switching to Android, just go buy an Android phone from your carrier.

Paging simultaneously to IP phones and legacy overhead

I just wanted to share something with the community as it is something I have seen a number of posts on and somethign we struggled with as a company before stumbling on this ingenious solution. I can't take credit for this, we found it online (Also sorry if this is a repost)
There is a simple, if somewhat kludgy way to do this. Any time we have a customer who needs to page both to an overhead and the phone simultaneously what we do is purchase a very basic model IP phone such as a 7912.
You then open that phone up and attach a single pair from a Cat5 cable to the leads for the phones speakerphone. Drill a small hole for your cable to come out of the phone and attach the other end of the pair to your overhead paging system. In this way, users need only dial the DN for the IP to IP phone paging and it will broadcast over both the phones and the overhead simultaneously without any sort of complicated additional configuration.
This is handy as a number of people I see on these forums aren't terribly familiar with the command line and this method requires no configuration that can not be done with CCA.
I hope this helps you guys, I know it's certainly been a great time saver for us when installing CME and UC500 systems!

Bruce,
I've never run into any sound quality issues. The overhead pages all sound fine. Additionally I've not had to make any impedence changes. Really the only thing I've ever had to change were just the output levels on the overhead system to raise or lower the volume but this trick has really been a boon to us for situations exactly like you describe. Customers want the transition to be seemless and if anything works differently it becomes a deal breaker. I can't believe Cisco hasn't come up with an official way to universally page but this should do the trick for you.
Unfortunately I've not done any of the actual physical work to hook the cable up to the internal speakers, someone else in my company has always done this. I know we're not the first to do this as we got the idea from someone else online so there may be a video up on youtube.
An additional caveat I would have you be aware of is that if they want ring out over the overhead, you're going to need to use a phone with multiple buttons (unlike the 7912s we typically use). So its a matter of balancing needs of customers against cost.

Paging through phones and external simultaneously on UC560

I have a new install that just threw me a bit of a twist. They would like to page through both the phones and an old external paging system. I have previously used an interface between an FXO port and external paging on CUCM and CUMBE with an adapter and an access code to hit the FXP port but I am not sure if I can do both on the UC560 for the same paging code.
Anyone here ever had any success doing both?

Kudos to Daniel (and David's!) suggestion of using a SPA phone for overhead paging with the UC560! We had the amp tied into the FXS port on the UC560, but we still couldn't page both on the handsets and overhead even with a blast group. Also, we noticed that there was a bit of crackling and popping at the start of each page, and all the overhead speakers produced white noise. We bought a SPA504g (we wanted a true display) for $80 on ebay. Popped it open (use tiny flathead to defeat the "tamper-proof" screws in the SPA phone). Cut the speaker wires off the speaker inside and stuck them through one of the screw holes (no drilling needed). Put the unit back together. Used scotch-locks to tie the speaker wires to a pair of wires off of CAT5 that ran to the amp. Voila! Perfect. We actually had to turn the amp volume down. No popping, no crackling, no white noise. We taped the phone down (as you can see by our lovely picture, don't tape down the buttons though) and stuck it on the back wall of the IT closet where we could get to it if needed. Total cost: $82.00 for phone, scotch locks, piece of CAT5, two pieces of tape, and about 30 mins to modify and install. Downside: it uses one phone license.
Don't forget to assign an extension to the new phone and place it in your paging group!

HT4623 please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.

Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H.

I have invested over 6 hours on the phone and with my Verizon Authorized Rep. trying to get the Bonus 1 Gig of Data for myself on the More Plus Plan. Cut and dry situation but today was told I have to wait about 7 days until they can get me "an answer" o

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Who can I talk to that can help me decide Edge over Contracts and new phones?

My phone is due for an upgrade. I have two other phones on my contract but their phones aren't eligible until July 14 and June 15. I want a breakdown of both the contract more everything plan and the edge more everything plan. I would like to try and sync all three phones together with the same date for renewal. I spoke to a customer service rep last night who told me it would e 180 for three new phones and monthly total charges for what I wanted. She did not email as she indicated she would with all the breakdowns for what I asked for. Is there anyone at verizon that knows what they are doing? You keep saying you don't want to lose customers but if this is the way you do business, it isn't any wonder people are leaving. I am very frustrated and have been a customer for well over 15 years.
Help please.

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Peg

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Now I do want to let you know that your phone has a "main" gmail account. If this "main" gmail account was the one you deleted it may be best that you reset your phone and activate it to your new gmail address.
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Ensure your personal information is backed up (contacts, pictures, etc) and follow these steps to Hard Reset your phone:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31308
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Follow us on Twitter @vzwsupport

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http://support.apple.com/kb/TS3281
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I have a new Samsung phone and I live in CT. Last month they charged me $38 on my bill for the sales tax for the new phone which was $600. I'm paying for the phone itself over 20 installments of $30 each. Now again I'm getting that same $38 charge. I can

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The bill from last month states:
CT state sales tax** $38.10
** In some states sales tax or surcharges are calculated on the full cost of the full retail price or VZW cost of the device you purchased and not on the discounted price you pay. The sales tax or surcharges charged on your device was based on $599.99 and appears on this first bill.
The current bill says the same.
Actually, now I'm realizing that last month's bill stated I was making the first payment toward the phone. Now this month also says it's the first payment toward the phone when it's really the second.

I am so disgusted with Verizon CS. Six hours over two days on the phone to upgade a phone and my plan. More to come, but I have names, and even a direct phone number to a "supervisor". I'll be posting more... The incompetence of EVERYONE (which is alm

I'll be posting all the details of this tomorrow.

So, I'm back, the OP.
As briefly as i can:
Two phone family, currently one smart, one dumb phone. The dumb is eligible for upgrade.
Call into V and spoke with "Anthony" to get info on what plan(s) I might consider as I upgrade the dump to a new iPhone 6. Currently an old "grandfathered in" Nationwide 700 plan. This was Friday Sept 19. Get some info, which I assumed to be correct, including the fact, his words not mine, that the "upgrade (device) fee" can be negotiable.
Before I had any first hand knowledge, I assumed that I'd better get a "second opinion" so I drove over to my local Verizon (corporate) store. Well, I got a different story, including the percentage of my employee discount on service, my employer gives a 20% discount and has for years, I have my current statement / bill in my hand. But no.... Verizon guy says that is wrong, its only 18%. I ask him about upgrade fee being negotiable. He says no, never. So what had I learned? That V guy on the phone from Friday was either lying or just ignorant.
Soooooo.... now its Tuesday, Sept 23. The "BIG" day, day of 3 hours 50 minutes on the phone with SEVEN different V people, all of them telling me something different about what plan(s) I'm eligible for, your employee discount is 17, no 18, no 20 percent. Yes we can negotiate an upgrade fee, no we can't... At one point, now a couple hrs into it I say I've had enough, I want to talk to a supervisor. "I'm sorry sir, supers can't come to the phone" WHAT? Well later, once I did speak to a first level supervisor and then a second level I of course found out that was wrong - more lies / misinformation? The supervisor took the name of that V CS rep and looked at my every growing call log and said that he would speak to the CS rep.
So, nearing the 3 hrs mark into my attempt to find out about plans and buy an upgraded phone for my plan I reach "Brian". I have his direct number. Apparently he is something more important that the past 6 people I've spoken to over the past thee hrs. I tell him: "EVERY SINGLE PERSON I've spoken to so far has told me something different, and or contradicted what the last person I've spoken to has said!!!!!" Yes you can have 2 single line plans, no you can't, to get this plan your upgrading device has to be on the "Edge" plan, no it doesn't, your employers discount applies to the bottom line, no it doesn't, only to the data, and on, and on, and on.
Sooooooo I tell Brian, "here's how its going to go... YOU are going to wave the upgrade fee. I don't care where the money comes from, V or right out of your pocket. I've been on the phone for now closing in on FOUR HOURS...."
Sooooo he agrees. I laugh and tell him, "You know, it has nothing to do with the money, not its all about screwing V as much as I can, and wasting yours and V's time."
He says, order your phone and plan this week and I'll call you Friday (today Sept 26) and then credit your account the fee.
Soooo yesterday (Sept 25) I call in to do just that, order the phone and plan, WHICH I was told really the only plan that would suit you would be a More Everything Plan. So, ok that's that.
I speak to a CS / Sales rep. I buy the phone and then we go on to the plan. I tell the rep THIS WHOLE LONG STORY, and it looks like we are heading towards the More Everything, BUT she says to me, "you know, you could do that Single Line plan for BOTH of your phones?" I say "WHAT????" I was told by two reps NO, and two reps "Well.... maybe". This plan gets me everything I want AND saves me $10 a mo.
Sooooo we go for that, BUT.... I can't change my plan (from current Nation Wide 700) to 2 two single line plans until I activate my new phone (which will be 4 weeks until I get it - iPhone 6), SOOOOO once it arrives I HAVE TO CALL BACK TO V and switch - how much fun will that be??? MORE time (hours?) with V.
So we agree.... The rep says I just have to transfer you to our automated system where you'll agree to terms and conditions.. Fine. Up comes the computer voice... and.... it says "hello.... you are upgrading your device (123) 555-1234 (it gives a real number), press 1 if this is correct." WHAT???? That is NOT the phone number of my device ***? The auto system gives me the option to press another number to "enter a different number", so I do, AND...... The call disconnects.
Now... If I could track down ANY ONE OF THE PAST 8 PEOPLE I'D SPOKEN TO OVER THE PAST TWO DAYS, YOU'D BE READING ABOUT ME - "Upset customer KILLS everyone at V". I AM SO ******* ****** OFF AT V... I'm now into 2 hrs today, plus the nearly 4 hrs the other day on the phone.
Soooooo.... I call back, have to tell the story again, this time to "Nick" in N.Y. Nick says just go on line to your account, you can accept the terms there. Well, what do you know.... It works, amazing.
But.... Nick says great and reads back the info on the phone I bought and says "...and I see you are on the More Everything Plan..." WHAT, STOP, STOP, STOP. I tell Nick, "Nope, I am not, I never agreed to that, I'm waiting, keeping my old plan for 4 weeks until I get the new phone, THEN I'm to call back (oh joy) to V and upgrade my plan"
Nick say's well you have the More Everything plan, and it is costing you $10 more a month, BUT I can't un-do it because there is a purchase (my phone) in progress... I am not BEYOND MAD. We are now at SIX HOURS TOTAL TIME ON THE ******* PHONE OVER TWO DAYS.
I ask to speak to Nick's supervisor. Melanie comes on the line. I, weather she wants to hear it or not, TELL HER THE ENTIRE STORY, that when (and GOD help him if he doesn't) Brian, the top end supervisor calls on Friday (today) to check on my experience buying the phone / upgrading the plan AND to credit my account the upgrade fee, I'm going to have to tell him about EVERYTHING THAT'S HAPPENED TODAY and about the TWO MORE HOURS ON THE PHONE. Melanie says, yes you do now have a More Everything... All I can do sir is apply a credit back to your account for the difference in cost between your old (what was my current) and the new More Everything (the plan I NEVER agreed to be on).
So, that is where we are as of now, Friday Sept 26 AM. "Brain" said he'd be calling by noon-ish Pacific time. I've got his direct number, and If I don't here from him by noon, his phone will be ringing off the hook very 30 seconds until he picks up.
My experience to simply upgrade one of the two phones on my plan and the plan itself HAS BEEN A NIGHTMARE. VERIZON is sooo SCREWED UP. NO TWO PEOPLE KNOW THE SAME INFO, and the INEPTITUDE displayed is sickening.

Help! I just updated my I phone and I now have over 4,000 emails. What happened and how do I delete them?

Help! I just updated my I phone and I now have over 4,000 emails. What happened and how do I delete them?

Aren't they in your iTunes library? If so, sync them back to your phone. If not, redownload them (http://support.apple.com/kb/HT2519).

Paging over phones and paging horns in CME

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