Palm Centro GSM Unlocked freezing issues still unresolved?

Hi, I'm one of the many many (yes, we exist and we ARE MANY, even if Palm keeps ignoring us) unhappy Centro owners that purchased a smartphone that (ironically) doesn't work as a phone... I'm writing from Mexico and I bought a Palm Centro with Telcel.
I don't think it's necessary to again describe the problem because it's been discussed a lot here and in other respected and popular Treo/PDA forums... just google "Centro freeze" and you'll see for yourself.
I just wanted to know a couple of things:
1.Is Palm ever going to adress this issue as an official bug and offer a ROM/Firmware update solution or are they cowardly going to turn they're backs on us?
2. Has anyone suffering from this issue tried the custom ROM update offered by some guy at TreoCentral and did it work?
3. Flashing and/or changing the ROM of my quasi-phone voids warranty?
I hope someone can help us, the once satisfied and loyal Palm users now turned into desperate postin/ranting machines...
Post relates to: Centro (Unlocked GSM)

Since this is the offical forum of Palm, I and many other Centro users would like an offical answer on this, please.

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