My Billing Issued Still Unresolved

Now we are going on two months of me not getting the credit that was promised to me. The last rep I spoke to told me it would be a couple of days and now we are going on a month. I also noticed my plan is now $10 higher than the plan I signed the contract for. How could I be going through so much just for internet and cable that I am barely home to watch. I have to divert time to solve these billing issues. Please fix this, I am not a hard guy to please but I do not plan on giving away money based on glitches.

After trying for hours I think I found the problem. I saw that Geert is a Dutch name. I am Dutch as well so it had to do something with the language selection. I changed language to English by choosing United States as continent on the bottom left.
It fixed to problem for me
This is a bug @Adobe
Please fix it.
Thanks!

Similar Messages

Is the slow SATA HD issue still unresolved in latest Bootcamp?

an earlier post by kkapoor indicated lack of support for SATA drives in Win XP, and indicated a fix to a now dead web site. Is the slow SATA still an issue? Will it impair running games in Windows mode( the only use I have for Windows)?

I believe this issue was resolved by the Mac Pro SMC Firmware Update.

N97, issues still unresolved after software update

I was happy to see the latest software update from Nokia for N97 hoping it would have solved the issues but I was very disappointed experiencing the same problems that I was getting before and worst part was new problems have also
been experienced.
Old problem which is still not solved
It is still impossible to get the phone working if it switches off by battery getting fully drained. The battery doesn't start
charging even if you put the phone in charging for 24 hours. The charging light blinks but the phone doesnt charge.
New problem after software update
Even if the phone is put on charge for 24 hours, it doesnt get fully charged. Infact the battery indicator doesn't climb up after 2 points and after using the phone for a small time, it says battery discharged and phone switches off.
I have always been stuck to Nokia phones since I've started using handphones but am having the worst experience with
this N97. God knows when the Nokia people will wake up and provide a final solution to this.

Try pulling the battery and leaving it out for 5 minutes. Put back together and commence a recharge. Se if that helps.
Nokia N8 on O2-UK
Firmware 022.014

N80 Bluetooth issue still unresolved : WORST NOKIA...

I am tired of Nokia N80 problems. I was one of the first buyers. ( early buyer = alfatester) After two firmware upgrades and three months bluetooth connection is still absolutely unreliable. Soon this phone will be out of date. Waste of my good money. Lisperit

02-Aug-2006
10:07 AM
aumsu wrote:
1. Holux / GPSlim236 bluetooth
www.holux.com' target='_blank'>http://www.holux.com' target='_blank'>www.holux.com
2. from the site:
Input/ Output Interface:
I. Compatible Bluetooth Serial Port Profile (SPP), Version1.1 and class 2(up to 10 meter range).
3. what bluetooth profile is?Message Edited by aumsu on 02-Aug-2006
10:10 AM
ok, i checked this out.
the holux device only uses the serial port profile and bluetooth specification 1.2.
however, the also supports the serial port profile 1.1 - so there should be no problems at all with this.
the only other thing i can think of is the gps device is disconnecting the phone or dropping the connection. it would be good to hear from someone who owns the nokia gps device to see if the same thing happens.
sorry i couldnt help more

Palm Centro GSM Unlocked freezing issues still unresolved?

Hi, I'm one of the many many (yes, we exist and we ARE MANY, even if Palm keeps ignoring us) unhappy Centro owners that purchased a smartphone that (ironically) doesn't work as a phone... I'm writing from Mexico and I bought a Palm Centro with Telcel.
I don't think it's necessary to again describe the problem because it's been discussed a lot here and in other respected and popular Treo/PDA forums... just google "Centro freeze" and you'll see for yourself.
I just wanted to know a couple of things:
1.Is Palm ever going to adress this issue as an official bug and offer a ROM/Firmware update solution or are they cowardly going to turn they're backs on us?
2. Has anyone suffering from this issue tried the custom ROM update offered by some guy at TreoCentral and did it work?
3. Flashing and/or changing the ROM of my quasi-phone voids warranty?
I hope someone can help us, the once satisfied and loyal Palm users now turned into desperate postin/ranting machines...
Post relates to: Centro (Unlocked GSM)

Since this is the offical forum of Palm, I and many other Centro users would like an offical answer on this, please.

HT3529 My phone bill is paid and I can't send or receive msgs and I tried to call Rogers but that doesn't even work and if it was a bill issue I could still call Rogers think it might be software but I would like to know what to do

My phone bill is paid and I can't send or receive msgs and I tried to call Rogers but that doesn't even work and if it was a bill issue I could still call Rogers think it might be software but I would like to know what to do

I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

TS3297 I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
http://support.apple.com/kb/TS4123?viewlocale=en_US

I've Downloaded twice ''Additional Contents'' but the issue is still unresolved ( '' EXS 24 instrument ''steinway Piano.exs '' Audio file '' stw per v1 024.AIF '' not found)

I've Downloaded twice ''Additional Contents'' but the issue is still unresolved ( '' EXS 24 instrument ''steinway Piano.exs '' Audio file '' stw per v1 024.AIF '' not found)
Please Help

"Additional Contents" I don't even know what that is? What app is it for?

SUGGESTION TO ADOBE: PLEASE CREATE A PROPER FORUM FOR SUBSCRIPTION AND BILLING ISSUES

I think and many will agree, that it is about time that Adobe would create a forum just for subscription or billing issues.
There are so many people looking for help that taking this issues to a specific forum, would help in reducing the signal to noise ratio and keep a focus on specific topics. Yes, Adobe should fix these issues and I am sure they are being address but creating proper channels would speed up support, from Adobe staff and from people that, for crazy reasons, volunteer here.
I try to help, but sometimes just the Creative CLoud forum is like a raging river of people looking for help and if it was divided in some topics, it would be a great help. So:
- Create a Creative Cloud membership and Billing issues: It is about time
- How-to and technical issues are still well served by the topics.

Hi Luis,
Welcome to Adobe Forum,
I completely apprehend your point of view, the billing issues deal with credit card information which are highly secured information, there is only one authorized group taking care of billing issues.
Regarding Invoice issues, please feel free to raise it here, we do try to resolve them at the earliest.
The direct link to Adobe Support is http://adobe.ly/yxj0t6
Regards,
Rajshree

Customer Service Billing issues

I've been calling about poor internet service since we signed up with Comast/Xfinity. Back at the end of last year October 2014, our internet service went from not bad to non existant! I finally contact Comcast again in Jan 2015 when I discovered that my wifi modem at home through Comcast was not operational and my cell phone data had been picking up the slack. This mounted to $200 additional a month phone bills for data that should have been covered by Comcast billing me $60/mo service. I was told at this time that the modems deteriorate after much use, which I didn't believe but went along with and received a new modem. After we had the new device we knew the customer service tech didn't know what they were talking about because our service hadn't changed. I called again in Feb and asked that a tech come to the home to evaluate the situation. The tech came and said yes you definatly have an issue with no service but it's an outside tech service call and someone else with have to come out and fix. He advised me that I wouldn't be contacted and wouldn't even know when them came because it was outside and I wasn't needed. The Tech also said he would be able to return my prior modem that was replaced. I still haven't received the credit and have been billed for it every month since which is a total of $69.00 that I've paid for something that has been returned to Comcast. And yet again in May I still have maybe 5% internet service when I called Comcast customer serivce again they have to run there stupid test that mean nothing even though I told them the issue is on the outside. This time the rep completely knocked our internet out. No signal whatsoever could be sent to it! It took 4 days to get a service tech out (another long story or disgust with Comcast Service!) it ended up taking 4 techs 2 days to fix our internet service and to get it back up. These tech advised me that they did not see how we even had the 5% internet service that we did because the router at the main box wasn't pushing out enough to even reach our house!!!! So when the customer serivice rep on the phone only wanted to give me a $35 credit because she insisted I had internet service I laughed at her. I asked for a supervisor to contact me and to excalate the ticket #029720852. A Lartasha Roberson at 224-229-6200 x1380630 called me after 48 hours at 2:50pm on 6/19 said she was only in till 3:00pm that day. I called her back 4 times prioir to 3 left messages and called back every day up to today 6/26 and have not had one return call back from her to address this situation! This is not customer service. I don't mind paying for something that I have but when I have to pay double for something I don't have it is not right and it's taking advantage of people!

@ComcastCares No need for a PM. Currently it has been over 43 hours since I sent an email on July 14 at 4:49pm requesting further assistance with continued service and billing issues. This email was sent to the regional ECARE agent Gail A. who was tasked with helping us and Ccd the ECARE team in Tom K's office. In that email I clearly requested that I be contacted by email not phone. So far I've not heard from Regional ECARE agent Gail A. but I received multiple emails from Tom K's ECARE team members saying that they apologize for the inconvenience, they value me as a customer, etc., they are forwarding my request, and I would be contacted wishing 24 hours. The only contact I've had was a voicemail left by Kenneth I. yesterday morning at 11:35 am. I was unaware of that call/voicemail until I was able to check my phone calls/vmail so after 6 pm last night. I called Kenneth I back but left the office at 5:30pm. Left a voicemail requesting once again I be contacted by email not phone. Also sent another email to Gail A. And Tom K's team. Last night my husband I and were unable to access OnDemand to catchup on recent episodes of HBO's True Detective. We tried 3 times betwee (n 9 and 10pm but only got error messages and finally a black screen with the progam info at the bottom. I include pics of the error screens. Fast forward to today, I've received no communication from Kenneth. and now this message from you. Wow! I am underwhelmed to say the least. In addition for some reason im finding it very difficult to enter this reply. I've never had this much trouble using this forum.

Billing Issue

Hi All
Need a clarification relating to Billing:
Scenario: Client is in Real Estate business where he collects the Sale consideration in installments; say 10% Down Payment and balance in 7-8 installments, which could go into the next Funancial Year. The Property is considered as Sold and Sales amount realized and booked to Sales Revenue GL A/C only when the Client receives 100% Payment and then an Invoice is prepared. The Installment amounts are treated by the Client as Advances only. And here is what compounds the issue: the Client would like to Dunn the Customers who are unable to keepup their Payment Schedules. This is not a Milestone Billing issue since the Client collects the Installments irrespective of the progress
Issue:
1. The Client does not raise an Invoice until he gets 100% payment. He would like to Dunn the Customer 7 days before the Customer's instalment is due; but unless an Invoice is raised (for the Installment due amount) I can never get to know the Outstanding amount from the Customer and cannot trigger Dunning. The moment an Invoice is raised, the Invoice Amount hits the Revenue A/C also which is not acceptable. One probable solution is to show the Payment terms as 23 days for a 30 day instalment-period so that Dunning is triggered.
2. Would Installment Billing where only one billing Document is created for all of the Installment payments made by the Customer, help?
3. Is Deferred Revenue Recognition the appropriate solution in this scenario, as suggested by SAP in OSS Note No: 779366 modified by Note No: 1172799 where the Client can recognise the Revenue using VF44?. This way, there would be a Claim by the Client on the Customer (by way of an Invoice) without the amount hitting the Sales Revenue A/C. If this route is adopted, can Dunning still be triggered?
This is one vexing issue I am facing and any help is deeply appreciated.
Regards
Ramana N D

These Forums are a place where users help other users. If you need an answer from Verizon directly please Contact Us.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Your Adobe ID:SVEN.GEDDA1@MAILBOX.SWIPNET.SE Your Case Number:0213123399 Case Description:Billing issue

I am trying to get an answer to why I persistently get a reminder from your that my Photoshop license is running out despite that I have paid tiiö August and have automatic payment every month till I decide to end it.
I have got lost in your in your pages. They are unstructured and a bloody mess. When I want help about a product that I have already bought I don't to be met by a mass of suggestions to buy something else. I have been working as a managing director, management consultant and a manager in whole my acting life and been been active in more than 40 companies for more than 40 years
Get this message to your managing director. A companies purpose is not to make money. It is to create customer than you make money. PETER DRUCKER.
When I want help I want to speak to someone who speaks Swedish. Not to an english speaking person in India whith an Indian dialect and on a lousy telephone line. I have lived in England and have studied English in many years but how persons many have that experience? Well then can you help to get a stop to all these irritating messages reminding me of that I haven't paid my invoices.
Sven Gedda

I have tried to but I get lost in that BLOODY MESS OF INFORMATION you supply me with I got this message
This email is in response to support case #0213123399 submitted by Sven Gedda.
We haven't heard from you in a while on this case and we would like to know how things are going. If your issue is still unresolved, please let us know so that we can assist you further.
You can do this by visiting the Adobe Support Portal online to view your case history or send us information on your ongoing case. Look for your case number in the "recent activity" section. Should you need to send us additional information, you can do so by opening the case and submitting your update.
If you have difficulties logging in, consult the Adobe ID and Membership FAQ.
If we do not hear from you within 4 days of receiving this notice, we will assume that your issue has been resolved and will close the case.
You will have up to 14 days after the case is closed to reopen it if you have additional concerns.
Thank you,
Adobe Customer Care
But I don't know how to get further. It is not possible to answer the mail I have
received. WHY?`
Sven Gedda

Billing issue resolution- false promises made by Verizon

Hello,
I have made 4 calls to Verizon to date over the past 3 weeks, spent 3 hours on the phone and counting. Each time, I was "promised" that a billing supervisor would call me back within '24 hours' to resolve the billing issue that I have.
Lies and broken promises. Still waiting to hear back. Do you guys take customer service seriously?
Very disappointed.

Please follow the instructions given in the second post of your original thread to access your private support case, as they are waiting a response from you. Failure to respond will result in your private support case being closed out.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Why is there a billing issue in my account?

Hi! I'd appreciate any support. I had a one-month, one-app subscription to Adobe Photoshop CC, but I decided to upgrade it to a one-year Creative Cloud Photography prepaid membership. I paid for the fees using a different credit card, and I had successfully upgraded my membership.
However, whenever I sign in, Adobe says there is a billing issue with my account.
I hope anyone can help me address this. Thanks a lot!
Sophia

Hi sophiadedace87,
Do one thing, Close all your Adobe apps open on your machine, then open the Creative cloud desktop apps.
Click on the GEAR icon at the top right corner and then click Preferences. [If there is anything installing from it, cancel that or wait for it then perform these steps.]
Then go to Accounts Tab and sign out from Creative cloud.
Now sign in back with the your email address on which the purchase was made. And then open your apps.
Let me know if still sees the error message.
Regards
Srishti A

HT3702 Billing issue

Im having a billing issue going on, when i made a previouse purchase they charged my card then they tried to charge it again so now im having trouble updating my other apps and updating apps becuase they blocked me untill i make another payment which i have already made on my card so if someone could simply help me out that would be very appreciated.

What sort of visa card is it, debit or credit ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

My Billing Issued Still Unresolved

Similar Messages

Maybe you are looking for