'Paper Mismatch' error message on HP Photosmart 6510

Hi,
I seem to keep getting the error message 'Paper Mismatch' when trying to print on my HP Photomsart 6510, I have read your forum regarding this message but that doesn't seem to help me. It seems to work fine when i'm using standard A4 paper, but I want to print on a slightly thicker paper GSM 80, and it used to work fine - but all of a sudden it keeps giving me that error message. When I changed the printer settings to 'custom' as suggested, it did print - however the document went a funny angle and didn't print properly. I would really appreicate your help on this.
Thanks.

I will do my best to try to think of something that is not in the previous forums.  Tell me, what kind of software are you printing from (ex. Word, Adobe, etc.)?  Quite often there is a template within the software you are using.  For Word, select the Mailings Tab and check in envelopes or labels for that exact paper type.
Is your operating system Windows 7, XP, Mac, etc?  I hope I can guide you to the proper setting but I will need to know more.
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