Partiral delivery of sales items in a service order brings the order header to in process

Hello Experts,
I am currently working on CRM 7.0, EHP 1.
I am creating a service order in CRM and the sales items in the order are replicated to a sales order in ECC. The header system and user status at this point is Released.
On creating a partial delivery for the sales items, the header of the service order is set to system status In Process. This doesnt allow creation of a confirmation because the header is no more released.
Is there a note to stop the system status change to in process ?
Thanks &Regards,
Itisha

Hi Rohit,
It is ideally required to have both higher item and subitem in delivery. However the moment there is a sub item, the delivery quantity for higher level item becomes 0 and hence this will not affect the quantity to be delivered. Hence the presence of higher level item will not impact the delivery or PGI in anyway. You can check this.
Similarly for billing, you can check the Billing quantity field in copy control between delivery and invoice. The value has to be either G or H based on the scenario you want.
Having said all these things, I think just adding the customer entered material either in the customer material field in sales order (I think VBAP-MATWA) or in some other Z field will relieve you of this big complexity. So unless or otherwise your customer i adamant on this, you can think of a simpler solution than the multiple levels of items.

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