Patching ccms agent

Hi,
Could you please help on this issue.
We are planning to patch the ccms agent . Latest version we have downloded from service market place. i.e ccmagent_33-20001044.sar
Our platform is Sun Solaris 10 on SPARC 64bit. Kernel release 700. SAP ECC server. (NW 2004).
Could you please provide the procedure how to apply the patch.
Thanks & Regards.

Hi,
Please find the documentation relatd to the installation of the CCMS agents at the following location:
service.sap.com/monitoring > Media Library > Documentation.
Br,
Javier

Similar Messages

CCMS agent update fails with an error

Hello All,
We are trying to update CCMS agent 700 unicode version on 640_REL unicode kernel.
But we are getting below error
./sapccm4x -v
Could not open the ICU common library.
   The following files must be in the path described by
   the environment variable "LIBPATH":
   libicuuc30.a, libicudata30.a, libicui18n30.a [nlsui0_mt.c 1557] pid = 860208
Please help.
Thanks,
Anu

If you use the Unicode version you need to install the Unicode libraries also.
You find them in the download area (where you got the CCMS patch) under "UCLIB". I assume this is AIX so you can also search for the file
UCLIB_3-20000978.SAR
extract it and put the files in the kernel directory.
Then logout and logon (the shell) and try again (or simply give a 'rehash' command).
Markus

Installing CCMS agent fails: calling SALS_MS_GET_LOCAL_MS_INFO via RFC

Hi All,
I'm trying to connect our SolMan development to the CEN. However when registering ccmsr within J2ee admin it gives the following errors.
Does anybody have an idea?
Output for : /usr/sap/DSM/SYS/exe/run/sapccmsr(-j2ee,-v,pf=/usr/sap/DSM/SYS/profile/DSM_DVEBMGS00_ijmdsm01)
CCMS version 20040229, 64 bit, multithreaded, Non-Unicode
compiled at Oct 28 2006 systemid 324 (IBM RS/6000 with AIX)
relno 7000
patch text patch collection 2006/4, OSS note 914721
patchno 83 intno 20050900
running on ijmdsm01 AIX 3 5 00C97C6E4C00
Logfile for : /usr/sap/DSM/SYS/exe/run/sapccmsr(-j2ee,-R,-f,/tmp/csm53771.conf,pf=/usr/sap/DSM/SYS/profile/DSM_DVEBMGS00_ijmdsm01) [Thr 01] Mon Mar 26 13:29:05 2007
INFO: CCMS agent sapccmsr working directory is /usr/sap/ccms/DSM_00/sapccmsr
INFO: CCMS agent sapccmsr config file is /usr/sap/ccms/DSM_00/sapccmsr/csmconf
INFO: Central Monitoring System is . (found in config file)
INFO: additional Central Monitoring System is . (found in config file)
INFO: found ini file /usr/sap/ccms/DSM_00/sapccmsr/sapccmsr.ini.
INFO: Checking Distributed Statistical Records Library dsrlib.o
INFO: checking version an Unicodeness of dsrlib.o
INFO: DSR: Dynamic Library dsrlib.o (version 22) successfully loaded.
INFO: DSR: Dynamic Library dsrlib successfully loaded.
INFO: DSR: Path /usr/sap/ccms/DSM_00/dsr for Distributed Statistical Records.
INFO: CCMS version 20040229, 64 bit, multithreaded, Non-Unicode compiled at Oct 28 2006 systemid 324 (IBM RS/6000 with AIX) relno 7000 patch text patch collection 2006/4, OSS note 914721 patchno 83 intno 20050900 running on ijmdsm01 AIX 3 5 00C97C6E4C00 pid 479452 profile /usr/sap/DSM/SYS/profile/DSM_DVEBMGS00_ijmdsm01
INFO: Attached to Shared Memory Key 73 (size 40000000), no pool used
INFO: Connected to Monitoring Segment segment status WARM_UP segment started at Thu Mar 22 08:58:40 2007 segment version 20040229
INFO: DSM:000:999999 connected to DSM, host ijmdsm01, System Nr. 00, traceflag
INFO: DSM release is 700 , (kernel release 700 )
ERROR: DSM:000:CSMREG calling SALS_MS_GET_LOCAL_MS_INFO via RFC failed, can not get version of DSM. RfcRc = 2, C_CALL_FAILED
INFO: SLM:000:999999 connected to SLM, host rthuas50, System Nr. 10, traceflag
INFO: SLM release is 700 , (kernel release 700 )
INFO: SLM:000:CSMREG connected to SLM, host rthuas50, System Nr. 10, traceflag INFO: SLM release is 700 , (kernel release 700 ), CCMS version 20040229 INFO: RFC logon info for SLM:000:CSMREG can be updated at any time with -R option: sapccmsr -R INFO: Updated saprfc.ini in agent work directory /usr/sap/ccms/DSM_00/sapccmsr
ERROR: Registration failed: Can't get version of DSM. RfcRc = 2, C_CALL_FAILED RFC Error Info for SALS_MS_GET_LOCAL_MS_INFO message: status: EXCEPTION C_CALL_FAILED RAISED intstat: Mon Mar 26 13:29:10 2007 INFO: dsr: dsrlib unloaded.
...closing this logfile...
Registration of CCMS Customizing Destination
Error during registration of CCMS Customizing destination
Source system cannot be set to Unicode

Hi,
Check these notes.
641339 - RZ20: CCMS monitoring context loses client assignment
558608 - Correction: Starting/stopping LDAP Connector via CCMS
827843 - Access Alert Analysis Methods that are Defined Locally
Feel free to revert back.
--Ragu

Cannot download CCMAGENT.SAR to install the SAPCCM4X ccms agent for ABAP

I realize that my CCMS (RZ20) was empty (of data) because there was no agent filling it.
Following the documentation from sap, I have to download and register the SAPCCM4X ccms agent for ABAP (I have a SAP Netweaver 7.0 (2004s) ABAP Trial Version) but it has been impossible. I don't understand what is the error with my Download Manager.
Can somebody send me these files?
ccmagent_18-20000961.sar
CCMAGENT.SAR
I found it under:
Support Packages and Patches>Entry by Application Group>SAP NetWeaver>SAP NETWEAVER>SAP NETWEAVER 7.0>Entry by Component>Application Server ABAP>SAP KERNEL 7.00 32/64-BIT>Windows-->Database Independent.
Or Am I completely wrong in everything?
Regards,
Herman.

Hello Herman,
Graham is right. You don't need an agent, the system should be provide monitoring data at once.
But in your case
> (I have a SAP Netweaver 7.0 (2004s) ABAP Trial Version)
the reason will most probably the deactivated monitoring infrastructure. AFAIK the parameter rdisp/autoabaptime is set to 0 in the Trial Version. Simply delete it from the instance profile so the default value 300 will be activated. Same for the parameter alert/MONI_SEGM_SIZE. If the parameter is set to 0, delete it. After restarting the system you should see values in rz20.
Regards, Michael

CCMS Agent Error!!

Hi Experts,
 While stopping the CCMS Agent I am getting the following error :
ew1adm> sapccmsr -j2ee -stop pf=/usr/sap/EW1/SYS/profile/EW1_DVEBMGS02_ew1app
INFO: use SAPLOCALHOST ew1app
INFO: CCMS agent sapccmsr working directory is /usr/sap/ccms/EW1_02/sapccmsr
INFO: CCMS agent sapccmsr config file is /usr/sap/ccms/EW1_02/sapccmsr/csmconf
INFO: sapccmsr is not running. Nothing to do!
EXITING with code 0
It should come like this while stopping the agent :
INFO :Setting Stop Flag for sapccmsr.
INFO: Waiting for Background process to stop.
INFO : Background process was stopped
INFO : Agent was stopped. *
I am not all able to stop the agent & start it again.Please guide.

Hi,
It seems to me a shared memory problem. Check and carryout the work mentioend in below note. I was able to solve similar problem earlier with this note.
Note 883361 - CCMS agent does not start
Summary
Symptom
Windows: The service "sapccmsr" or "sapccm4x" does not start or immediately stops again.
UNIX: When you start the agents sapccmsr or sapccm4x, the system issues the message "Another agent is already running with this profile".
Other terms
sapccmsr, CCMS, RZ20, sapccm4x, initshm
Reason and Prerequisites
CCMS agents manage monitoring data in a shared memory segment. You can identify this segment by an instance number for instance-specific CCMS agents, and by instance number 99 for instance-independent agents.
Only one CCMS agent may run for each instance, so the administration information of the CCMS contains information about whether an agent has been started already for an instance. The system refreshes this information when the agent is started, and deletes it when the agent is stopped.
If, due to an error, the agents could not be stopped and the administration data above could not be deleted in the shared memory, a newly started agent receives the information that another agent is running even though there is no longer a corresponding agent process. The system then issues the message described under "Symptom".
Solution
1. Check whether the agent involved is running. The process number of the agent process is noted in the agent log file "sapccmsr.log" or "sapccm4x.log" under "pid":
 CCMS version 20040229, 32 bit, multithreaded, non-Unicode
compiled at Sep 22 2005
systemid 560 (PC with Windows NT)
relno 7100
patch text patch collection 2005/5, OSS note 809007 patchno 0
intno 20053800
running on P129685 Windows NT 5.1 2600 Service Pack 1 2x Intel 801586 (Mod 2 Step 9)
pid 3024
pro-file test.pfl
2. Check whether the agent process still exists.
3. If the process is no longer running, you can initialize the administrative data for the shared memory as follows:
Agent for J2EE and TREX instances:
sapccmsr pf=<instance profile> -j2ee -initshm
instance-independent agent:
sapccmsr -initshm
Agent for ABAP instances:
sapccm4x pf=<instance profile> -initshm
You can then restart the agent or agent service.
The error was eliminated with CCMS Patch Collection 2007/4.
Regards
Naeem

CCMS agent not getting registered

Hello,
No activities carried out on Solman 7.1 & managed system CRM 7
As I was getting error in RZ21 of solman for agent of our CRM7 system while testing connection,I was trying to re-register sapccm4x agent on managed system CRM 7
So first I stopped the current sapccm4x agent on CRM7 & de-registered it & re-registered which solved one problem of "hostname unknown"
But instead started giving new error shown below :
ERROR: can't register at SOLMAN. RfcRc = 2, AUTHORITY_NOT_AVAILABLE
RFC Error Info for SALF_CSM_AGENT_REGISTER
message: EXCEPTION AUTHORITY_NOT_AVAILABLE RAISED
status: EXCEPTION AUTHORITY_NOT_AVAILABLE RAISED
CSMREG user in SOLMAN 000 has this role SAP_BC_CSMREG assigned & it works fine for all other managed systems.
Kindly request your help to solve this problem & sapccm4x agent registered.
Thanks
Shradha

Hi Shradha,
1. what is the version of ccms agent.
2. what is the SAP_BASIS component level and patch level.
3. add SALF_CSM_AGENT_REGISTER into SAP role SAP_BC_CSMREG
With Regards
Ashutosh Chaturvedi

Help on CCMS Agent!

Hi guys,
I am trying to install CCMS agent in one of our dev systems, but it gives me syntax error at line 1: `(' unexpected..
I have installed agent in /usr/sap/sid/SYS/exe/run : sapccm4x
When I try to look for the version: mean: sapccm4x -v; it gives me an error syntax error at line 1: `(' unexpected..
Even when I try with profile parameter: mean: sapccm4x R pf=<profile path>
/usr/sap/<SysID>/SYS/profile/
<SysID>_<Name of the instance directory>_<Host>
Please help!
Thanks,
I will reward points

hi,
Thanks for reply. I am using 640 kernel. It does not give syntax error any more. when I do the following:
sapccm4x R pf=<profile path>
/usr/sap/<SysID>/SYS/profile/
Then I got the following options:
additional CENTRAL system y/[n] ? : y
 SAP system ID: : SID of solman
 additional CENTRAL system y/[n] ? : n
INFO: found ini file /usr/sap/SID/DVEBMGS00/log/sapccm4x/sapccmsr.ini.
INFO:
 CCMS version 20040229, 64 bit, multithreaded, Unicode
 compiled at Aug 13 2007
 systemid 324 (IBM RS/6000 with AIX)
 relno 6400
 patch text patch collection 2007/4, OSS note 1013331
 patchno 196
 intno 20020600
 running on HOST NAME AIX 3 5 0009EADED600
 pid 1052810
 profile /sapmnt/SID/profile/SID_DVEBMGS00_HOSTNAME
ERROR: Cannot open Monitoring Segment 0 rtc = 245
Last reported error: [249] CCMS monitoring segment has wrong EYE CATCH: CCMS mo nitoring segment belongs to a non-ABAP instance.
SAPCCM4X of release 6.40 is to be used only to monitor ABAP instances of kernel release 7.00 (NW04s) or 6.40.
Any futher idea why is it doing this?
Thanks,

Installing an CCMS Agent

Hi,
am installing CCMS agent SAPCCMSR on dedicated DB server, on ECC 6 , can any one let me know waht is the descriptipn of this file to download from SAP Market place and also the path from where i download.
Thanks & Regards!!

please use below path to download ccmsagent installation files:
To download agents with Release NW 7.0, proceed as follows:
Choose "Download --> Support Packages and Patches --> Entry by Application Group --> SAP NetWeaver --> SAP NETWEAVER -->SAP NETWEAVER 7.0 --> Entry by Component -> Application Server ABAP --> SAP KERNEL 7.00 32/64-BIT/UNICODE --> <Operating System> --> Database Independent".
To download agents with Release NW 7.1, proceed as follows:
Download --> Support Packages and Patches --> Entry by Application Group --> SAP NetWeaver --> SAP NETWEAVER -->SAP NETWEAVER MOBILE 7.1 --> SAP KERNEL 7.10 32/64-BIT/UNICODE --> <operating system> --> Database Independent

Cannot restart CCMS agent after kernel upgrade

Morning,
Can someone help with my issue? I've just upgraded my Business Intelligent Development system to Kernel 700 - Support package 200.
Since the change I'm unable to restart our CCMS agent on the server. When I try to restart get the following message appear "ERROR: Cannot open Monitoring Segment 0 rtc = 255".
I've tried to uninstall and re-register the agent, unfortunately still getting the above message.
Many Thanks
Gavin

Gavin
check SAP Note 1307195
INFO: Download Agent Alerts and some current values to
/usr/sap/QO1/DVEBMGS00/log/ALAGENTALERTS.
INFO: Disconnected from monitoring segment, reconnecting now ...
ERROR: Cannot open Monitoring Segment 0 rtc = 255
Last reported error: [255] AlAttachShm: ShmAlCreate (SHM_ATTACH)
returns error 1.
The problem was resolved in CCMS Patch Collection 2009/1. See the referenced note for the information about patch availability and agent upgrade procedure.
As a workaround use monitoring and restart tools your operation system provides to automatically restart the agent process. For example, you can use inittab configuration file as described in the on-line documentation:
http://help.sap.com/saphelp_nw70/helpdata/EN/43/041c1d0fcf2bc4e10000000a114cbd/frameset.htm
Nesimi

About CCMS Agent

Hi All,
I would like to know latest version of CCMS Agent in solution manager4.0.
cheers,
praveen

Hi,
Check this...
Displaying the Version of a CCMS Agent
Call the agent with the option V (for example, with the SAPCCMSR agent):
>sapccmsr v
CCMS version 20010925, 32 bit, multithreaded, Non-Unicode
compiled at Sep 17,2002
systemid 560 (PC with Windows NT)
relno 6200
Patch text patch collection 2003/2, SAP note 584136
patchno 344
And also, plz. read this..also...
http://help.sap.com/saphelp_nw70/helpdata/en/8b/f64352e1bfbd4eb43e432860504a1c/frameset.htm
and
http://help.sap.com/saphelp_nw70/helpdata/en/fa/dda03b04cd2435e10000000a114084/frameset.htm
Note: Points always encourage me to reply !!

Latest version of CCMS Agent

HI
what is the latest version of CCMS Agent? Plz Give reply...

Good afternoon, Praveen - I downloaded the latest set of agents on 6/26/2007 for a NW2004s Unicode system. The package was called CCMAGENT_15-20000978.SAR. If I run the command "sapccm4x -V" or "sapccmsr -V", here is the text:
sapccm4x -V
      CCMS version 20040229, 64 bit, multithreaded, Unicode
      compiled at   Jun 24 2007
      systemid      324 (IBM RS/6000 with AIX)
      relno         7000
      patch text    patch collection 2007/4, OSS note 1013331
      patchno       116
      intno         20050900
      running on    xs-bhm-spp-2 AIX 3 5 00C49B0D4C00
I think the answer you are looking for is that, at least for NW2004s Unicode, it is patch collection 2007/4, which is referenced in OSS Note 1013331.
I hope that helps!
Regards,
Blair Towe

CCMS Agent Issue in Central Monitoring System

Dear Guru's,
We are configuring the CCMS Agent in our landscape, while registering the CCMS Agent we're facing some issue.
CEN system - Only ABAP Stack - ECC 6.0 Ehp3
Target System - Double stack (ABAP + JAVA, Netweaver 2004s)
After completing the Visual Admin settings. Service file SAPCCMSR.99 has
been generated automatically. As per the help.sap the service file should
be SAPCCMSR.<Instance No.>, our instance no. was 00 but its was generated
with 99 (SAPCCMSR.99).
Two RFC has been created in Double stack system and one RFC has been
created in ABAP system.
RFC in ABAP system :
SAPCCMSR.HOSTNAME.00 - its not working
(Error Details, ERROR:program hostname.sapccmsr.00 not registered)
RFC in Dual-stack System :
SAP.CCMS.J2EE.SID - its working
SAPCCMSR.HOSTNAME.00 - its not working
(Error Details, ERROR:program hostname.sapccmsr.00 not registered)
While testing the Remote System Topology, we're getting communication
error.
In RZ21, Topology - Agents for Remote Systems - Display Overview, Agent
for SAP System SID tab, Agents for Remote SAP Systems, selecting the
available system (Dual stack system) and give Test Connection means
its throwing Error opening an RFC connection - SAPCCMSR.HOSTNAME.00
Could you please suggest, what we're missing.
regards,
Guna

Hi,
Thanks for your reply.
What your said was rite, but I'm unable to get J2EE (Java Stack) alert information in RZ20 of the same system, coz., its dual stack system. If we don't have any issue in Java means it should be updated in RZ20 of the same system.
In Dual-stack System:
RZ20 -> CCMS monitor sets -> SAP J2EE Monitor Template -> All Systems -> SID -> J2EE Engines, J2EE Applications, J2EE Log files... these are not updating here.
Could you kindly suggest for above issue.
regards,
Guna

Error while registering CCMS Agent !!!!

Hey,
I was trying to configure the SAPCCMSR agent in the development PORTAL which is a JAVA (Non ABAP) stack through "J2ee Visual Administrator".
I am getting the following error:
1 ) ERROR: DSR: Dynamic Library dsrlib.o is Non-Unicode.
Cannot load this library
2) ERROR: Cannot open Monitoring Segment 0 rtc = 245
3) Error during registration of CCMS Customizing destination
User not authorized. Session terminated
Please guide me on this.
Regards,
Ashish .A. Poojary
Edited by: Ashish Poojary on Nov 6, 2008 11:20 AM

Hi Ashish,
refer this link.
http://help.sap.com/saphelp_nw04/helpdata/en/48/6a76607a7c91409474ad6c7b6f5a26/frameset.htm
Re: CCMS agent registration on central system
Regards
Supraja

Error while configuring CCMS Agent

Hello Gurus,
I am trying to install CCMS agent on our BI Dev system, but it gives me below error.
Error Message -
ERROR: Cannot open Monitoring Segment 0 rtc = 245
Last reported error: [249] CCMS monitoring segment has wrong EYE CATCH: CCMS mo
nitoring segment belongs to a non-ABAP instance.
SAPCCM4X of release 7.00 is to be used only to monitor ABAP instances of kernel
release 7.00 (NW04s) or 6.40.
EXITING with code 1
Error Message -
I am trying to run the command S:\usr\sap\SID\SYS\exe\uc\NTAMD64>sapccm4x.exe -R pf=S:\usr\sap\SID\SYS\profile\profile_name
I have downloaded the file as discribed on the help.sap.com link
http://help.sap.com/saphelp_nw70/helpdata/en/ca/118110ff542640b7c86b570cc61ae3/frameset.htm
I have configured CCMS Agent on our ERP Dev system, but on BI/BW I am getting this error.
Could you guys please help me on this.
Best Regards,
Amit Vaij

Perhaps your BI system is dual stack, or even java only?
In that case you should install the sapccmsr agent (as well).
Regards,
David

Changes done in oscolfile.txt are not picked up by CCMS agent

Hi Ppl,
I want to monitor one File System at OS level in monitores system using Alert Monitoring in CEN.
I made an entry in OsColFile.txt , also the exact path of OsColFile.txt file is maintained in sapccmsr.ini.
Even then i cant see the MTE corresponding to that FIle System under Monitoring tree.
I have restrarted the CCMS agent couple of times, also restarted the agent's memory segment in "warm up state" couple of times, but to avail nothing.
Kindly suggest what else i can do.
Thanks

Hi,
Problem has been resolved.
It was human error only, directory was made into oscolfile, rather it should be of filesystem.
Thanks all.

Patching ccms agent

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