Pdf to word doesn't work

I just purchased the feature online.  It doesn't do anything. 

Try asking in this forum Document Cloud PDF services. It's for the export service you are using.

Similar Messages

  • When i convert a word file with a hyperlinks to a PDF file it doesn't work ?? thanks in advance for helping me

    when i convert a word file with a hyperlinks to a PDF file it doesn't work ?? thanks in advance for helping me

    using microsoft word.
    the hyperlink doesn't work in the pdf file (adobe reader).
    adobe reader xi.
    my operating system windows 8.1.
    the attached screen is appeared.

  • I bought Export PDF - and it doesn't work - it tells me to buy it again

    I bought Export PDF - and it doesn't work - it tells me to buy it again

    Hello Erich,
    I'm not sure what caused the trouble you had accessing your subscription.  I've asked our Customer Service team to cancel and refund the duplicate subscription you purchased on 19 March.  If you're still having difficulty using ExportPDF, let us know and we'll try to help!
    -David

  • Microsoft word doesn't work with Yosemite. Please Help

    Microsoft word doesn't work with Yosemite. Please Help

    Office 2008 and 2011 work with Yosemite. If you had Office 2004 installed, then it will not work. If you had Office 2008 I would upgrade to Office 2011. In any event you should try completely uninstalling Office and then reinstalling it.

  • Acrobat 9 Pro - Create PDF from Word doesn't start

    I have Word 2007 and Acrobat 9 Pro installed on Windows 7. I can print a Word file to PDF, but using Create PDF on the Acrobat toolbar does almost nothing. A dialog opens and asks what to name the file, but when I click Save nothing happens. The PDF Maker doesn't even start.
    When I go into Acrobat and try to Create PDF from File and select a Word file, I see a message about "starting" but then I get "An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF."
    So I essentially have no PDF and no useful error messages to help me find the source of the problem. I've tried repairing the Acrobat installation, and even uninstalling and re-installing, all to no avail. My IT department has tortured me for a few hours trying all the basic stuff, but nothing has helped. I found this problem description in the Adobe Knowledgebase and I followed the steps there, but still nothing. (Yes, I have my name and initials set in Word's personalization settings. That was a dumb bug, wasn't it?)
    Anyone had any ideas? I can create basic PDF by printing, but that doesn't give me a hyperlinked table of contents and other good stuff that I need.
    Thanks for any help!
    Steve

    Hi Bill,
    Can you tell me a little more about PDF Maker not working in Word? It worked fine for me on my Windows XP machine with Word 2003 and Acrobat 8 (or maybe 9). It sounds like you've had a different experience. I currently have version 9.3.1, but the updater is running right now to update that. Is there another way to install the updates besides with the built-in updater? I don't seem to have control over the order of the updates when I use it.
    I will try turning off features to see what happens. It doesn't look like PDF Maker gets started, though, so I don't know if it's getting far enough to even load the list of what features are on/off.

  • Acrobat Pdf viewer Plugin Doesn't work Mozilla Products

    Mountain Lion (OSX.8.2)
    500 GB Hard Drive rought 200 GB left empty
    Intel i7 2.8 GHZ Processor
    8 GB System RAM.
    In Acrobat and Reader XI (and X as well) the PDF viewer Plugin does not work. In fact it doesn't does not even show up in the Addons > Plugins.
    There are three, only one appears:
    The Adobe PDFViewerNPAPI.plugin only shows up.
    When I try to open a PDF  in any Browser that use Mozilla's Gecko engine. Just see a Bright white Screen.
    I don't use Chrome or Safari on Principle. But have tested  and works fine.
    Other Browsers that use webkit works just fine.
    Since posting this to Plugins which no one has even read. (group appears non functioning) I decided to post here.
    Just to make make sure another Plugin is not interfering I removed all my Plugins and just installed the the three Plugins above. Same issue. According to addons > Plugins
    only the NPAPI plugin exist.
    I've posted a Bug report once again Like I have been doing on this problem since the switch from OSX.1 on Up for acrobat/Reader every new version that comes out.
    Maybe someone that knows what the problem is can let me know what to fix.

    Where are they advertising it? Perhaps there's more up to date information but I look in
    http://www.adobe.com/products/reader/tech-specs.html - maybe the problem is that I'm looking at Reader, not Acrobat?
    Adobe Reader XI / Tech specs
    Mac OS
    Intel® processor
    Mac OS X v10.6.4, v10.7.2, or v10.8
    1GB of RAM
    350MB of available hard-disk space
    1024x768 screen resolution
    Safari 5.1 for Mac OS X v10.6.8 or v10.7.2; Safari 5.2 for Mac OS X v10.8; Safari 6.0 for Mac OS X v10.7.4 or v10.8

  • Converting pdf to Word dosn´t work. Wrong with the loggin

    Opened a pdf. Than I logged in at Adobe reader and  is was  OK. Than I tried to convert that pdf to Word. Did not work. Get a message that something was wrong with my loggin. Can you help me with this problem?

    Have you purchased a subscription to Adobe Export PDF service?
    I suspect you are being asked for your login credentials for that service.

  • Renewed Adobe Export PDF last evening - doesn't work - help

    Can someone help me with my issue, I have urgent work to complete and my PDF converter to Word is not working.
    Thanks
    John Kearns
    We have removed your e-mail address as this is public forum.

    Hi johnkearns4123,
    I checked the status your subscription and it seems there is no problem.
    You may wait 12 hours more and try logout and log back in. Then check again.
    Regards.

  • I am trying to convert a PDF to Word doc-- it worked previously but now it won't-?

    Trying to convert PDF to Word doc--- was able to do it  before but now nothing shows up when I click on the downloaded file

    Hi asjoseph,
    It sounds like you're reporting two different problems--is that correct? One, that you're unable to convert using ExportPDF, and another that you're trying to open or convert PDF? Is that correct?
    For the first issue, make sure that you're signed in to the ExportPDF service. You can log in directly at cloud.acrobat.com/exportpdf.
    For the second part of your question, please tell me a bit more about where that error is occurring, and what steps you're taking before the error appears.
    I look forward to hearing back from you.
    Best,
    Sara

  • PDF from Word doesn't capture entire page

    I've created many a PDF from Word documents, but today I'm puzzled. I've created a one-page flyer in standard letter size (8.5 x 11"). I've set all margins - including header and footer - to zero, and placed a top and bottom of page border right at the top and bottom edges. Everything looks fine in Word, but when I convert the document to PDF, approximately a quarter-inch is missing from the left and right sides, and a full half-inch is missing from the bottom.
    I've checked Page Setup to make sure of paper size, etc. but don't know what else to check.
    Any ideas?
    Thanks.

    D'OH!
    BD, has anyone ever held a parade in your honor?
    It took me about three hours to conceive and do the layout for this flyer. Then another 5 hours trying to get it to convert properly into a PDF. When it didn't convert correctly from Word, I fired up Classic, launched an old version of Quark XPress and recomposed the flyer. But when I tried to export it to PDF, Acrobat Distiller (remember that?) just sat and spun its wheels. It did spit out a Postscript file, but it wouldn't actually make the PDF for some reason. Never even generated an error. Then, I accidentally double-clicked the Postscript file, and Preview launched as said it was making a PDF. I was a happy camper... until I discovered that this PDF was cut off on both the top and bottom.
    Then I checked my email and found you had answered my cry for help (yet again).
    When I followed your instructions (which I did try to find on my own before posting my plea), the PDF came out perfectly on the first try.
    My thanks to you for what must be by now the 85th time.
    *+The man with the answers is BDAqua.+*

  • Exporting PDF to Word Doc not working

    I need assistance with my PDF to Word Export process. Is it not allowing me on the options. Please advise, thanks!

    Hi,
    I checked your account.
    You got duplicate subscriptions those are in 'Pending Status'.
    Once it gets confirmed i will cancel it.
    Regards,
    Florence

  • Hyperlink created in word doesn't work in pdf

    Hello all,
    I will try to briefly describe my problem: I create my document in word, insert hyperlinks to some xmls located in the same folder. Then I convert the doc to pdf (either with Save As.., or Acrobat > Create PDF), make sure the xmls are in the same folder with the new pdf, but the link still won't work. Acrobat will become non-responsive and needs to close. However, if I right-click the link and select  Open Weblink as New Document, it does work and a new pdf is opened. Does anyone have any idea what am I doing wrong here?
    Thanks a million!!
    Zita

    An update on some tests I performed. Net result -- maybe sending iWeb pages from Mac Mail works the best!
    A) WEBPAGE CREATED IN IWEB06:
    1. Sent via MaxBulk Mail
    - ok in PC Mail (Outlook)
    - ok in Mac Mail
    - terrible in PC webmail
    - acceptable in Mac webmail
    2. Sent via Safari "mail contents" to Mac Mail
    - ok in PC Mail (Outlook)
    - ok in Mac Mail
    - acceptable in PC webmail
    - acceptable in Mac webmail
    B) WEBPAGE CREATED IN IWEB09:
    1. Sent via MaxBulk Mail
    - terrible in PC Mail (Outlook)
    - terrible in Mac Mail
    - terrible in PC webmail
    - terrible in Mac webmail
    2. Sent via Safari "mail contents" to Mac Mail
    - ok in PC Mail (Outlook)
    - ok in Mac Mail
    - acceptable in PC webmail
    - acceptable in Mac webmail
    ok = all displays correctly (more or less)
    acceptable = fonts are correct and all is legible, but formatting/layout problems
    terrible = all fonts default or don't show up at all, or page displays as "code"
    Hope this helps someone out there!

  • Adobe PDF to Excel RTF and Word doesn't work.

    I bought the 1 yr subscription 5 minutes ago and the file converter failed to work on excel, doc or rtf.
    It did the same thing I could have done - posted a table as a graphic object.   Worthless.
    Please refund my subscription.

    Hi Jef1fm,
    I'm sorry that your subscription didn't work out for you. Since you just subscribed, you're entitled to a full refund. Please see Cancel your membership or subscription | Acrobat.com online services.
    Best,
    Sara

  • Combining files to create a PDF - stalls, then doesn't work

    My organization has just pushed out Office 2013, and one person has had trouble when she combines files to create a pdf. At first, it seems like the process works, but when it comes to the "Merging Files" stage, it hangs up - it doesn't even finish converting the first file. It stays like this for a very long time, then a small pop-up comes up and says "Acrobat failed to send a DDE command."
    The reason I bring up Office 2013 is because before we pushed it out, it worked just fine with either the 2010 and 2007, and now I'm wondering if this problem is occurring because of our recent 2013 installations.

    suicot,
    Did you ever find a solution to this problem?  I have the same issues.  I can get maybe 3 files (word/excel) to start (slowly) converting then the the stall happens.   Also, Acrobat opens the word / excel application each time it attempts to convert a file, then word/excel freezes and I have to force a close.  What a mess!  (Windows 8.1 / Acrobat X Pro)

  • Hyperlinks from email, pdf and word no longer work to connect to that webpage, though they work in IE.

    I think I recently updated firefox, in any case, I do when requested. Just in the last few days, I can no longer make hyperlinks work from email, word or pdf documents. I have to cut and paste the url. I tried doing the reset under troubleshooting, but it did not work. I tried setting the network connection to auto detect, but that did not fix it either. As I can get hyperlinks to work with internet explorer, I assume it is something with firefox. I am not a particularly savy computer user, so clear instructions would be much appreciated. Thank you.

    Try to redo the default browser (i.e make IE the default and then let Firefox do it again).
    *http://kb.mozillazine.org/Default_browser
    *https://support.mozilla.org/kb/How+to+make+Firefox+the+default+browser
    *https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work
    You can also check for problems with DDE.
    *http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox

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