Phone calls causing disruption

Whenever I receive or make a phone call, the Can't Connect to Broadband BT screen appears on my lap top - wireless connection. The Homehub however shows broadband connection is fine. Clicking on through the Can't connect screen quickly solves the problem so it's an irritant rather than a catastrophe but I could do without it! Anyone know the answer please?

so your broadband connection is ok and it is your laptop wifi that drops conenction when phone rings not the internet conenction? if so have you tried a new filter? id phone wireless or wired? if wireless have you tried moving the base unit?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

SPA 525G Phones rebooting during phone calls

Hi,
My office uses a SPA 525G system and recently phones have been randomly rebooting during phone calls, causing the calls to drop. I have seen previous forums on various sites about this being a common problem but still do not have a clear answer on what a good solution might be.
Any help would be greatly appreciated.
Thanks!

Are you using The Bluetooth on SPA525G? I find that this happens when I have BT connected to my iPhone
Sent from Cisco Technical Support iPhone App

2 iphones both receive same messages and sometimes phone calls. What causes this?

My wife and I both have iphones but we are receiving each others messages and sometimes phone calls even though different phones. What is causing this? Both phones registered under the same user. Means she is seeing my texts messages and vice versa.

If you are receiving imessages intended for other devices you can fix this by going to Settings>Messages>Send & Receive and do one of the following:
Uncheck the email address shown under "You can be reached by iMessage at" on both devices if they are iPhones; or
On one of the devices go to Settings>Messages>Send & Receive, tap the Apple ID, sign out, then sign in with a different Apple ID. Note: you can continue to share an Apple ID for the iTunes & App store for purchasing if you wish; it does not need to be the same as the ID you use for iMessage, FaceTime, iCloud and other services.

Upgraded to iOS5 on my Verizon iPhone4-Incoming calls causes phone to reboot?

It took a few attempts before the upgrade was successful and everything appeared to be great until I started receiving phone calls today. Each time the call would come in I would go to slide to answer the call and screen goes blank then the white apple appears and the phone reboots and comes back to life with no indication the call came in?
George Marsh
Williamsburg, VA

ok js_stephens I did some searching and found an answer for this that worked for me. I plugged my iphone into my computer, then clicked on the ringtone tab under my iphone in itunes, unchecked the sync ringtones, did a sync, then rechecked the sync ringtones and they magically appeared back on my phone! hope it works for ya!

C7280 caller id log prints afer every phone call can't turn it off in setup?

I had to reset my fax options yesterday. Now after every incoming phone call a caller id page prints out. Very annoying and wasting paper and ink. Tried to turn it off in setup but it won't allow me to. Everytime I select last transaction log or caller id report it just prints so I tried selecting help for each. Gives me a message that no help is available for either caller id report and/or last transaction log.
It used to print a page when there were like 30 numbers, now prints everytime I receive an incoming call.
Please help.
Thank you

I can't actually find a setting that would control that. The firmware might have a glitch in it that's causing this. A hard reset should clear out the glitch. If it doesn't, a partial reset definitely will. The partial reset will clear all user settings and return the printer to a factory state, so it's up to you if you want to do it. I think it would help though. Let me know what happens.
To do a hard reset:
1. Make sure the printer is on.
2. Pull the power cord from the printer.
3. Pull the power cord from the wall.
4. Wait 30 seconds.
5. Plug the printer in and turn it on.
To do a partial reset:
1. Make sure the printer is on.
2. Pull the power cord from the printer.
3. Pull the power cord from the wall.
4. Wait 30 seconds.
5. Plug the power cord into the wall, but do not plug in the printer.
6. Hold down the 3 and # buttons.
7. While holding the buttons, plug in the printer.
8. When the lights come on, let go of the buttons.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Since upgrading my phone to 6.0.1, I'm using way too much data. I believe it's the podcast app that's not loading shows while I'm connected to wifi. I have the 3g turned off for podcasts??? also after a phone call or an alert it starts playing a podcast?

since upgrading my phone to 6.0.1, I'm using way too much data. I believe it's the podcast app that's not loading shows while I'm connected to wifi. I have the 3g turned off for podcasts??? also after a phone call or an alert it starts playing a podcast?

I've also had the same issues, after upgrading to IOS 6.0, the apps in my iPhone 4 were crashing and the battery life run out very fast.
The only solution worked for me was to remove all mail accounts (Exchange/Gmail) from my iPhone (in settings) and then add them back.
The crashing were stopped! also the battery was back to normal.
I found the solution by first looking at the crash logs (in IOS 6). you can find them at Settings -> General -> About (at the bottom of the About menu you will find the option that opens the logs).
There i saw many logs about Low Memory crash. 99% of the logs were pointed that the largest process (use the most memory) during the crashes is "dataaccessd".
I search in the web and found that this process is a deamon process that reponsible the Mail accounts (like Exchange/Gmail) and contancts list.
I've installed the app "System Status - activity monitor" which shows important system info like CPU usage, Memory usage and running processes.
Before apply my solution (deleting the mail accounts) i saw that the CPU usage was very high which consume the battery very fast. Also i saw that the memory (RAM) was run out.. which probably what cause the crashing..
After deleting the mail accounts (at Settings -> Mail, Contacts, Calendars) i check again with the System Status app, and saw that the memory and CPU were back to normal.
Adding the mail accounts back, still everything work ok
Hope this solution will help you too,
Enjoy!

Airtunes audio drop with cordless phone call

... is this normal behavior? I kinda don't mined since it's like an automatic mute (although I need to hit play again in iTunes after the phone call). Just wondering if there are configuration options to change this. Maybe switching channels?

Changing channels may help.
Some cordless phones operate on the sam 2.4GHz frequency as Airport and therefore can cause interference.
iFelix

My new 32gb iPhone 5 gets too hot during phone calls. Is this normal?

My new 32gb iPhone 5 gets too hot during phone calls. Is this normal?

Mine will get hot mostly if I'm in an area with poor reception. The phone will juice up the power output to lock onto a signal and will cause it to get hot and battery will drain much faster.

No Christmas phone calls to 'friends and family'.....

I was warned that BT would take forever to fix a fault, and their lack of response is bringing me to complete despair.
I returned home on 7 December to find my landline not working, reported the fault, got no response, reported it again, got no response, reported it again and was told there was no record that I'd reported the fault. Then I got a date for an engineer to come out -- today, 28 December -- but no one has showed up.
I've missed the Christmas phone calls I love so much - long chats with elderly friends and family who don't have mobiles and can't afford to phone me on my mobile - thanks BT for making my Christmas bleak. And now it looks like New Year's Day will be a similar experience.
What can I do? It seems strange that a company can treat its customers so badly that they must resort to a customer forum...
Please help!

Dear Forum,
I want to thank StephanieG for her help getting my phone fault dealt with in early January. She consistently gave helpful replies and, most importantly, actually got something done. I hope that she will also follow up her promise to get BT to refund the caller display low usage charge and the landline charges for December. Compensation for agonisingly slow broadband wouldn't be a bad idea either, since this was also caused by the landline fault. I'm going to write to BT to ask for this, but I've got a feeling I won't get any better response than I did to my numerous fault reports.
It would be helpful to know why BT's faults process works so badly. I've never in my entire life experienced such poor customer service - reporting the fault initially was like beating my head against a brick wall as my fault reports were ignored, discontinued or marked as 'fixed and customer is happy'. Talking to BT's customer service people on the phone was equally frustrating and got me absolutely nowhere. Why does someone have to resort to a community forum to actually get help? How can any company get away with this?
LLS

Harrassing phone calls from equipment recovery services when I have no equipment

I cancelled my services with Comcast and returned all equipment. I have a reciept for the returned equipment and Comcast owes me a credit of more than $100. Yet, every day, several times a day, including saturday and sunda I get a phone call from "Equipment Recovery Services on behalf of Comcast" telling me i must return my equipment or be charged, then directs me to a website to get help. I went to the website and Equipment Recovery Services shows that all equipment has been returned. I called Comcast to tell them to please stop this company whom they have hired from harrassing me, again confirming there is no equipment. Comcast told me to register for the do not call list. I am already on the do not call list. This issue is one caused by Comcast by hiring a contractor and not keeping them informed, it is NOT an issue with do not call. If I get another call I will be contacting local authorities and seeking charges for phone harrassmennt. What is with you comcast?

Hello bpenyak,
As you mentioned, Equipment Recovery Services is a vendor group that's hired by Comcast. The equipment could be returned to either them or Comcast. I can confirm that there is no more outstanding equipment. Since you returned it to us, we then send Equipment Recovery a report that all equipment has been returned and to no longer call you. What we cannot control is how fast those calls stop. It is up to them to close your file and stop the calls. Only thing we have control of is sending them a report that everything is recovered and to stop calling you.

I can't seem to make n actual phone call from my phone. I dial the number, and at the other end it rings, and the person knows it is me trying to call... but on my end of the phone is nothing at all. Why is that?

I can't seem to make an actual phone call from my iPhone 4S. I dial the number, and the phone at the other end rings. But at my end there is nothing. No ringing. No person trying to talk to me. What is causing this problem? I have got all of the current updates loaded to my phone.

My brother had a similar problem and he went to the Apple store and they gave him a new one under warrenty...she said something about the arial, I would give it a go.

Phones constantly turn off in the middle of phone calls, texting or web browsing; help!

My daughter and I both have BlackBerry Curves that are approxiamately 2 years old. They are constantly shutting down during phone calls and web browsing even though the battery shows a full charge. When they finally finish rebooting the battery indicators show that they are completely drained and need to be recharged. The screens freeze regularly and the little clock icon keeps spinning whenever we try to do the most basic functions. I can't wait to upgrade to different phone but can't afford to buy four of them at once. What can we do to get by until we upgrade?

Wow Scotty1964. It's certainly strange that both phones are doing the same thing! Do you both share the same chargers? It may be as simple as the charger needing to be replaced if the phone is not getting the best charge to begin with. It's also possible that both devices downloaded something in common to cause the quirky behavior. Did this start after an update was installed on the phone? Or maybe an application was updated or installed? If just removing an application doesn't help, you may find a Master Reset http://bit.ly/zK7LOX may be the best way to purge the phone of the pesky trouble and have working devices in your hand until you're ready for those upgrades.
And I know money is tight, especially when you're looking to upgrade so many devices at once. When you have a chance, visit http://bit.ly/zpAY1E to check out all the online specials for phones. An upgrade may be more affordable than you think.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

E90 - Use BT carkit for phone call, and wired link...

Hello,
just bought an E90 and it works great.
on thing irritates the hell out of me though :-), i can't seem to get BT carkit (nokia CK7W) and a wired link (via the headphone jack) to my car stereo to work like i want it to.
when i plug in the wired link, the phones asks what i connected (headset or musicbox), so i select the last one, and it repsonse by telling it will use the phone microphone, so... nothing weird here yet (i think) but when i start making calls, no mather what i try, the audio gets send out via the wired link to my car stereo, which is no problem, expect, the Nokia Carkit mutes the speakers of the car stereo :-), so, i hear nothing.
does anybody know how to get the BT carkit to handle phone calls, and the wired link to handle music?
or do i need to get an BT connection to my car stereo for this (like the sony MBR-100)?
any suggestion would be very much appreciated.
Joash

Various faults can occur that the customer doesn't think is their fault. Water can be spilled on the master socket >due to the voltage on the contacts this causes a green verdigree to occur when the water dries up . This causes low insulation faults to occur. The phone plug when moving furniture can be pushed further into master socket damaging the contacts. And as said any fault further into the home is the responsibility of the home owner . A fault on an extension socket or cable is chargeable due to carpet layers /electricians etc. Gone are the days of nationalisation . The majority of the public voted for privatation because Post Office Telephones were always being heavily criticised for time delays. Now people are upset they have pay as BT is now a private company--You cant have it both ways. It was good of BT activating your line for free. Not always the case elsewhere.

Phone shuts down during phone calls

Using a 3G phone, my husband's phone shuts down during a phone call. It doesn't seem to matter where he is or the other person's carrier. The phone comes back on after hitting the Home button a few times. Today it happened right in the middle of a short cal so length of call has no bearing.
Any ideas?
Message was edited by: esd37

It is possible. If a case does only partially cover a sensor, then sometimes it may not cover, or it may, especially if it slides around a little bit.
But with that said, there have been a lot of reports about 3G and dropping signal. Read just about any tech blog and you will see many posts about it, though no confirmation about a single cause (a lot of finger pointing).
I'd say try without a case for a bit to see if it continues. If not, then you know that was it. If still issues, then could be related to the issues being reported about 3G.
They are working on yet another update to try to help, but in meantime if still continues, there is a setting to turn off 3G and just use Edge. For phone calls difference between Edge and 3G really doesn't matter. Only when doing something online with the browser or an App that goes online, etc does 3G really help with speeds. So can also try turning off 3G and only turning it on when you need to go online with the phone. See if that helps with calls until update comes out.

Screen unpredictably shutting down during phone calls.

Anyone understand the logic behind when the screen shuts off during a phone call.
I'm using the keypad a fair bit and sometimes the screen will shut down during a call, hiding the keypad. I can shake it and it will come on again but then sometimes it goes away.
Sometimes it just stays up the entire call.
Sometimes it shuts off during the call.
If it shuts off during a call I can shake it to get the screen to come on.
Sometimes it just stays up for the rest of the call.
Sometimes its shuts off again.
If it shutss off during a call I can shake it to get the screen to come on.
Repeat...
Quite frustrating. How do I get it to stay up?
Can I?

My iPhone does the same thing. When I make or receive a call the screen seems to do the opposite of what it should do. When I put the phone to my ear the screen activates, when I pull it away the screen locks. This causes me to press the touch screen when talking on the phone, buttons like mute and keypad.. highly frustrating. Also when I try to hang up, the screen locks preventing me to end the call.. have left numerous unintented voicemails due to this.
I have tried adjusting the auto-lock setting but this does not help and is up-to-date. Any ideas?

Phone calls causing disruption

Similar Messages

Maybe you are looking for