Photography Plan, Lightroom and Photoshop CC

Hi Guys
Hope someone can help me, I subscribe to Photography Plan, Lightroom and Photoshop CC, Lightroom says trial ended and the application will not work.
Contacted Adobe, tried uninstalling and reinstalling application a cloud application to no avail, Adobe cut me off the phone whilst waiting for a Lightroom specialist, can anyone shed light on to the issue and can suggest a resolve for me, all help appreciated.
Steve

Hi Jim
I tried that it stills says expired, I'm thinking the previous owner of my 2013 Imac may have had a version on and uninstalled it?? How would I remove any old registry data.
Thanks again

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