Photosmart 7520 print problem

Printer will either not print from my Mac computer at all or prints very slowly and only partial job. Owned printer 1-1 1/2 years. First time problem.

Hi fishbum,
Welcome to the HP Support Forums. I see that you are having issues printing your Photosmart 7520 printer from your Mac.
Please follow the steps in the Print Jobs are Stuck in the Print Queue document. There is a section for each operating system. Please click on your version of Mac to find the steps. If that doesn’t help you would you please provide some further information:
How is the printer connected (USB cable or wireless)?
What version of Mac OS X are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Have you gotten any error messages? If yes, what did the error message say and where was it displayed (printer or computer)?
Thank you.
Regards,
Happytohelp01
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I work on behalf of HP

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I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? photosmart cant see the iMac.

I cant seem to scan from my hp photosmart 7520 printer to my iMac but can scan using the iMac? Photosmart cant see the iMac. Mac is wired to the router printer over wi fi.

Hi Shlomi
It worked!!! Thanks so much, I've been messing about with this for hours.
As you are so good I do have another problem. I have another 2 pc's on the network that show on the iMac but iMac cannot conect to. One is XP and the other is Vista both with Norton fire wall installed.
Any thoughts you have would be much appriciated
Rob

HP PhotoSmart 7520 printer

I purchased the HP PhotoSmart 7520 printer over a year ago and this piece of [Post Edited} Crap has never worked from the day that I took it out of the box. You know there is something wrong when HP constantly is updating to try to correct issues concerning this pile of crap. It constantly would need to have the IP address retyped for the wireless to work, and oh by the way if you thought you could solve the issue by just hooking up a USB cable well think again they don't provide one. Once you think you have it working then it will loose the wireless signal, or you will have to reconfigure your computer to recognize this printer.
The last straw was yesterday when I needed to make a copy for a home inspection on a house I am purchasing, do you think I could just press the print button? After 4 hours of troubleshooting the only thing this [Post Edited] would print was a test page.
I finally solved my problem, I ripped this thing out of the wall and smashed on the ground, now it works better than it ever did. I can't get HP to give me an address to send this back to them so they can study it or send it back to China to make more garbage printers and stamp HP logos on them.
I will never purchase a Hewlett- Packard Product ever again. Sincerely, Imfckd
P.S. I still need that address.

Hello,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Thank you,
R a i n b o w 7000I work on behalf of HP
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Photosmart 7520 printer

I have the photosmart 7520 printer installed in my house in NJ. I want to buy the same printer for my house in Florida. Will I have a problem installing the "same" printer twice?

Printers are identified by it's id, not just the name. So they are not the "same" printer.
If you are installing a second printer on the same computer, you can just "add a printer", no need to install the software again. Most likely, you can just plug in the new printer, and it will get added automatically.
You might want change the name so you can easily tell them apart.
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Can't scan to PDF file on HP Photosmart 7520 printer

I have two HP Photosmart 7520 printers - one in my home and one at summer home. On one when I scan I get the option of document or photo and PDF or jpeg. On the other printer, I am not given any options and it automatically scans into a jpeg file. How can I get the PDF format option to work on printer number 2?

Hi @healthdesigner,
Welcome to the HP Forums!
I understand that you cannot scan to PDF on your HP Photosmart 7520 printer. I am happy to help you with your scanning!
For further assistance, I will need some additional information:
If the printer is connected, Wireless, Ethernet, or USB.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer is able to make copies.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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HP Photosmart 7520 printer window displays "Loading" can't copy/scan/fax from printer.

Our power went out approximately five days ago. Once the power came back on I unplugged our computer and printer, replugged them in tried to restart each. We are set up wireless....through our landline phone service and satelite TV. The PC works fine, I can print from the PC with the HP Photosmart 7520 printer and it prints fine. However, the printer does not display any functions in the printer screen. I am unable to get it to come back so that I can copy/scan/fax. The printer window just keeps displaying the word "Loading" and the circle keeps going around on the printer screen (for 3 hours today.....same thing before....I keep shutting the printer down and retrying to no avail) We did get a message of some error "syntec" not connected. We have no idea what that is. Everything is connected exactly how it was prior to our power going out. The printer is just over a year old. We seem to keep having issues of various kinds with this printer. We are not very tech savy but, can usually get things accomplished on our PC and we have used the printer often to copy/scan/fax. Thanks for any help, much appreciated.

Welcome back to the HP Community @logger2 !
I saw your post about how ever since your power went out, the display on the printer will not function properly, causing you to not be able to scan, copy, or fax. My best suggestion would be to try another power reset (below), and if the screen still does not work properly, to contact us directly to see what your replacement options are for another printer.
Reset Instructions:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Make sure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Good luck
R a i n b o w 7000I work on behalf of HP
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Why does my hp photosmart 7520 prints blank pages

Why does my HP Photosmart 7520 print blank pages?

Sorry to ask an obvious question - but are you putting the paper in the right way? I have a 7520, and as long as there is ink in it, and the paper is facing the correct way, and I hear the print job go to the printer, it prints fine.
Are you hearing the pringing attempting to print?
GB

Photosmart all i one 7520 Printing problems the wrong scale the printout

I will print covers for DVD cases. Have done it before from two different programs to my previous photosmart printer without problems. Now since I change the Photosmart All in One 7520 will be reduced format in both height and width. A degradation of the picture takes place.

Hello there @AgnetaL
Welcome to the HP Forums!
I understand you are facing some issues when printing DVD cases from your Photosmart 7520.
I would recommend checking the printers specifications, as this unit may support different sizes, paper types, etc than the previous printer did.
Here is the link for you to get to the: Printer Specifications for the HP Photosmart 7520 e-All-in-One Printer Series
If there is still an issue, let me know which programs you have tried printing from, which paper size and type you are using, and which troubleshooting steps you have tried already.
Have a great Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart 7520 Cartridge Problem

Hello.I am having trouble installing replacement cartridges for the Photosmart 7520. I place them in, locking them in place as I should and keep getting the error "One or more cartridges appear to be missing or damaged". They are HP cartriges so that is not the problem. I have taken them out, cleaned the sensors as it says in my troubleshooting guide. Sometimes when I close the access door it will tell me another cartridge is not working too. Any help would be appreciated.ThanksTK

I despair of this problem. My siimple HP3420 was a model of reliability. I bought the PhotoSmart 7520 in March 2013 and it has been a constant nightmare. I have wasted hours when I should be productive, removing and refitting cartridges, cleaning contacts, wiggling cartridges and surfing the 'net looking for a solution. If I breath near the cartridges they are prone to showing up as 'missing or damaged'. It makes no difference whether I use cripplingly expensive HP cartridges, HP refills or third party cartridges. There is clearly a MAJOR problem with this model and the manner in which it is constructed. Meanwhile my daughter's printer (which I won't name in deference to this being a HP forum) operates smoothly without any problems of this type. It also has a better design allowing straight through paper runs, which makes a big difference when she prints images on thick paper/card, while the HP invariably scuffs the leading edge. I doubt that I will ever buy a HP again after this. For what it is worth I usually get the printer to work again, but can never figure out what did the trick. As I write this magenta is not recognised, I have cleaned contacts, unpligged the cable, removed the print head cradle, and tried several genuine cartridges. On and Off the photo black comes up with the same message, and then it is okay again. It could be any of them - this seems to be a problem across the machine, not specific to a single cartridge bay, which would suggest a local problem. Meanwhile the machine is totally useless as there is no workaround to allow me to carry on (say with black only printing. Simply dreadful. I greatly resent the time I have wasted over the last two years with this problem.

Photosmart 7520 prints with green tint on all photos

Need help in finding cause and correcting printing problem that causes all photosto have a green cast to them.It is actually most notable on in darker or shadow areas of the photo.It almost has a sepia appearance to it in those areas only. Cartiages are new, alignment is good.I use Google Picasa for storage and printing, the problem also occurs with Canon DigitalPhoto Professional software from my Canon Ti4 camera.

Hello gclyde991, Welcome to the HP Forums. I see that you are having some issues with the print quality of your print outs. I do have a few steps that we can attempt to troubleshoot this issue. First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. I have also located a document that deals with Fixing Print Quality Problems for the HP Photosmart 7520 e-All-in-One Printer Series. If you are still having issues, or if you have any other questions, please feel free to write me back. Cheers,

How can I stop my photosmart 7520 printing Samples, Bookmarks and various other pictures ?

Every morning the printer automatically prints various Dreamworks pictures, childrens bookmarks, samples of masks and origami and is wasting huge ammounts of ink. how do i stop this please. HP Photosmart 7520 connected to a mac

Hi there,
If you have previously setup some scheduled print deliveries, you will need to cancel these from where they were originally setup.
They were most likely setup through your e-Print centre login so you should be able to cancel them there. Here's a link to some infomation on Managing Scheduled Delivery Print Apps:
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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--Please mark the post that solves your problem as "Accepted Solution"

HP Photosmart 7520 prints text too tiny to read

I bought an HP Photosmart 7520 all-in-one Printer a couple months ago. I have tried EVERYTHING I can, using my PC settings to any printer settings, to enlarge the text/font printout... all to no avail!! The printer is set up as a wireless printer to my new HP ENVY TouchSmart PC all-in-one PC. The print size is soooo tiny I cannot read it without a magnifying glass (nor can any one else)!! I have looked at the Support site and Forum but can't find any answer(s) to this printer problem. There certainly MUST be a way to enlarge the font that the printer prints out. PLEASE HELP !!!

I had this same problem for the longest time, which led me to this forum. However, when it was mentioned as an "application" problem, that led me to check the page setup from the file menu in my browser, which was set at 70%.
Changed it to 100% and it printed out larger.
Hope that helps!

HP Photosmart 7520 prints garbage text after being idle

I have a new HP Photosmart 7520 connected via WiFi to an HP TouchSmart 600 running Windows 7. After the printer has sat idle for some time, the computer seems to lose the connection to the printer. When I try to print, documents pile up in the print queue with nothing printing. I'm not sure what finally wakes it up, but when it starts to print, the first document printed (most often from MS Outlook running on my VMWare connection to my work network, but also from Firefox and not using VMWare) prints with good graphics but garbled text. If I print the same document a second time, it's always good, but the first one after the dropped connection is restored is always bad.
Perhaps I could avoid this if the WiFi connection between the printer and computer never timed out, but I haven't found a way to prevent the timeout. Any other suggestions would be most welcome.

I am not sure about the Photosmart 7520, but some of the printers in the past would only "listen" on whatever port was first printed to after powering on. You may need to turn the printer off and back on after connecting to the USB port the first time.
Other than that, what did not work? Please let me know where things go wrong and any error messages at that point on the computer or printer. The "How to Install" tab says:
HP Device Update Steps:
1. Download the HP Device Update exe file to an appropriate location on your system.
2. Double click on the downloaded file to start the extraction and installation.
3. In Windows Vista or Windows 7 operating systems, you may be prompted to enter Administrator credentials if your login privileges do not have administrator rights. If you are an administrator, you may be prompted for permission to continue with the installation. Please select to continue the process.
4. Follow the on-screen instructions to perform the installation. If you see the success screen with the following message at the end of the installation, "Device Update Successful", press the "Close" button to finish the printer update.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Brand New HP Photosmart 7520 prints blurry photos

Just setup my new HP Photosmart 7520. I am using the HP paper that came with the printer and the HP approved ink that came with the printer. I am printing a professional grade image. It looks like a watercolor abstract mess! Very blurry. I've already checked out the obvious help pages. Help?

Hello there! Welcome to the forums @alrbridger ,
I read about the print quality issues you are facing with your Photosmart 7520. I know you had mentioned that you have tried the obvious help pages however, I am unsure of which steps you have actually tried. See the guide below for troubleshooting this type of issue and if the bad quality problem continues, call HP directly to inquire about your replacement or trade in options.
Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Wishing you a happy Tuesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart 7520 print photo from iphone to plain paper

I have a photosmart 7520 and I would like to print picture from iphone and bypass photo cartridge and print on standard paper. Thanks

Hi,
I'm not sure that you'll be able to bypass the photo cartridge as the plain papaer print will use the same colours.
In order to get the printer to use plain paper instead of photo paper the best approach would be to use the HP e-Print app as the inbuilt Airprint has limited paper size/source options.
I've included a link on how to setup e-Print here: http://www8.hp.com/us/en/support-topics/mobile-printing/how-to-print-mobile-devices-ipad-iphone.html...
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Photosmart 7520 print problem

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